Features page (call-centre software) — JustCall

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Facts read from this source

• Trial offer Report an error

  “No credit card required 14 days of JustCall AI on us”

• Voice agent overflow Report an error

  “When volume spikes, the AI Voice Agent handles overflow, qualifies callers, and books meetings.”

• Inbound outbound Report an error

  “Take inbound calls and run outbound campaigns from one workspace.”

• Ivr routing Report an error

  “When a customer calls, JustCall reads the CRM and routes them by owner, team, or skill, so they reach someone who knows the account and spend less time waiting.”

• Power dialer Report an error

  “Use local numbers, monitor number health, and reduce spam-flag risk before it slows outreach down.”

• AI voice agent parallel Report an error

  “your AI Voice Agent answers multiple inbound calls simultaneously, answers their questions, and routes those who need a person”

• CRM sync Report an error

  “Use JustCall to automate reminders, confirmations, and next steps while syncing every conversation to your CRM.”

• Call scoring Report an error

  “Score calls against BANT, MEDDIC, or your own criteria, and find the conversations that need attention.”

• Sms followup Report an error

  “Keep follow-up moving automatically after missed calls, no answers, and completed conversations.”

• AI coaching Report an error

  “Surface coaching moments that matter, so managers spend less time searching and more time improving performance.”

• Whatsapp Report an error

  “Continue customer conversations on WhatsApp, so questions get answered without another call.”

• Advanced analytics Report an error

  “Spot patterns across every conversation, so managers can act on issues before they affect more calls.”

• Live call monitoring Report an error

  “Step into live calls when support is needed, so issues get resolved before the conversation ends.”

• Encryption privacy Report an error

  “Every conversation stays protected with JustCall’s built-in data privacy, global governance, and advanced encryption protocols.”

• Apollo dialer Report an error

  “With Apollo’s data and JustCall’s dialer, we can go from identifying a lead to calling or texting them instantly, all without switching tools.”

• API webhooks Report an error

  “APIs & Webhooks”

• Simultaneous ring worldwide Report an error

  “Thanks to JustCall, we can have calls ring simultaneously to agents worldwide, so there’s always an expert available to speak with customers.”

Scores citing this record

• The Contact Centre Lead Call centre, analytics & AI
• The IT Administrator Call centre, analytics & AI
• The Skeptic Call centre, analytics & AI