API documentation — Aircall

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Facts read from this source

• AI virtual agents mcp Report an error

  “Connect your tools and data to Aircall's AI Virtual Agents through MCP. Handle inbound and outbound calls. Let them pull context from your tools, take real actions mid-call, and escalate to a human when needed.”

• Rest API webhooks Report an error

  “Use our REST API and webhooks to access calls, contacts, and users — and keep every system in sync with what's happening on every call, human or AI.”

• Embed sdk Report an error

  “Give your team Aircall on desktop and mobile — or use the Embed SDK to drop the agent workspace straight into the tools they already work in.”

• Insight cards Report an error

  “Surface customer data from any system directly inside the Aircall Workspace. Give your agents the context they need to have better conversations, right when it matters.”

• AI outbound calls Report an error

  “Trigger outbound AI agent calls, give agents actions through MCP, and pull AI insights from every conversation.”

• Marketplace publishing Report an error

  “Launch your app to our global marketplace and reach customers worldwide, with our tech partnerships team supporting you every step of the way.”

• Private apps Report an error

  “Connect your CRM, automate workflows, or build custom integrations for your own Aircall workspace, no marketplace approval needed.”

• Developer resources Report an error

  “We provide everything you need to learn about Aircall, connect with our platform and build advanced features faster.”

• Partner program Report an error

  “Get access to dedicated support, developer sandboxes, and co-marketing opportunities, and reach 20,000+ businesses through our App Marketplace.”

• Conversation trackers Report an error

  “Monitor Calls with Conversation Trackers”

• Whatsapp API Report an error

  “Send WhatsApp messages via the REST API”

• Analytics endpoints Report an error

  “New Analytics endpoints: retrieve reports via API”

• Conversation endpoints Report an error

  “New Conversation endpoints”

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