Security / trust page — Aircall

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Facts read from this source

• Two factor auth Report an error

  “Two-Factor authentication (2FA) Enhance the security of your Aircall account with Two-Factor Authentication. By requiring a second form of verification, 2FA ensures that only authorized users can access your system”

• SAML SSO Report an error

  “SAML authentication Simplify and secure your login process with SAML (Security Assertion Markup Language) Authentication. This feature allows for Single Sign-On (SSO)”

• Block numbers Report an error

  “Block numbers Protect your team from unwanted calls and potential security threats with our Block Numbers feature.”

• User roles Report an error

  “Set user roles Control who has access to what within your Aircall account with our Set User Roles feature. Assign specific roles and permissions to users based on their responsibilities”

• Tls srtp encryption Report an error

  “TLS/SRTP encryption Safeguard your voice communications with TLS (Transport Layer Security) and SRTP (Secure Real-time Transport Protocol) encryption. These protocols ensure that your calls are encrypted”

• AI features Report an error

  “Aircall's AI-powered features, such as call summaries and key topic recognition, provide valuable insights but also necessitate robust security measures”

• Encryption standards Report an error

  “TLS 1.2 secures data in transit, while AES-256 encryption safeguards data at rest.”

• AI sanitization Report an error

  “Aircall anonymizes call transcriptions by removing any sensitive data before feeding them into AI models. This protects personally identifiable information (PII)”

• SOC 2 type2 Report an error

  “Aircall is SOC2 Type 2 compliant With SOC2 Type 2 certification, you can be confident that your data is protected by robust controls and a security framework built on industry-leading practices.”

• Uptime Report an error

  “Uptime 99.95% Zählen Sie auf unsere ausgezeichnete Anrufqualität und eine Laufzeit von 99,95 %.”

• Provider aws Report an error

  “Da wir auf AWS als Hostanbieter setzen, halten wir uns an branchenführende Sicherheitsmaßnahmen und schützen Ihre Daten jederzeit mit TLS 1.2- und AES 256-Verschlüsselungsmethoden”

• Aws certifications Report an error

  “AWS ist vielfach zertifiziert, darunter mit ISO 27001, SOC 2, PCI DSS, und FedRAMP”

• GDPR Report an error

  “Der Schutz von Kundendaten sowie die Einhaltung der DSGVO sind unsere höchste Priorität.”

• Coverage Report an error

  “Von der Portierung und dem personalisierten Onboarding bis hin zur engagierten Kundenbetreuung und einem 24/5-Support in EMEA, APAC und NA”

• Infosec program Report an error

  “Unser Sicherheitsprogramm richtet sich nach ISO-27001- und SOC-2-Standards und wird fortlaufend weiterentwickelt”

• Vendor management Report an error

  “Aircall verfügt über ein umfassendes Vendor-Management-Programm zum Schutz sensibler Daten und zur Einhaltung der anwendbaren Gesetze.”

• Backups Report an error

  “Aircall führt regelmäßig Back-ups der Kundendaten über Verfügbarkeitszonen durch.”

• Penetration testing Report an error

  “Aircall führt regelmäßig Penetrationstests durch und beauftragt Dritte mit der regelmäßigen Durchführung von Penetrationstests auf Anwendungsebene. Aircall verfügt zudem über ein Bug-Bounty-Programm.”

• Status page Report an error

  “BESUCHEN SIE UNSERE STATUSSEITE”

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Scores citing this record

• The Contact Centre Lead CRM integration, API & administration
• The Contact Centre Lead Reliability, call security & telecoms compliance
• The Contact Centre Lead European sovereignty
• The Data Protection Officer CRM integration, API & administration
• The Data Protection Officer Reliability, call security & telecoms compliance
• The Data Protection Officer European sovereignty
• The IT Administrator CRM integration, API & administration
• The IT Administrator Reliability, call security & telecoms compliance
• The Office Manager CRM integration, API & administration
• The Office Manager Reliability, call security & telecoms compliance
• The Inside Sales Lead CRM integration, API & administration
• The Inside Sales Lead Reliability, call security & telecoms compliance
• The Inside Sales Lead European sovereignty
• The Skeptic CRM integration, API & administration
• The Skeptic Reliability, call security & telecoms compliance
• The Skeptic European sovereignty