Security / trust page — CloudTalk

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Facts read from this source

• Certifications Report an error

  “We are SOC 2 Type 2 and ISO/IEC 27001 compliant, meeting the rigorous international standards for protecting information assets.”

• Privacy regulations Report an error

  “In addition, we are fully compliant with key data privacy regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) and The Health Insurance Portability and Accountability Act (HIPAA) in the United States.”

• Pci dss Report an error

  “We are also PCI-DSS compliant and participate in the the EU-US Data Privacy Framework program.”

• Encryption claims Report an error

  “CloudTalk’s security measures include end-to-end call encryption, secure call recording, and compliance with industry regulations such as STIR/SHAKEN and MAN.”

• Secure call recording Report an error

  “Allows businesses to record and store calls in a way that is compliant with data privacy regulations.”

• Auth security Report an error

  “Secure login procedures, multi-factor authentication, and regular software updates and patches to ensure maximum protection against potential cyber threats.”

• Tls encryption Report an error

  “Communication through our web interface is fully encrypted with the latest TLS version supporting Forward Secrecy.”

• Password storage Report an error

  “Passwords are encrypted using advanced one-way algorithms and are not stored for internal purposes”

• Call protocol encryption Report an error

  “WebRTC protocol phone calls are automatically encrypted, while SIP protocol calls can be encrypted by TLS”

• No credit card retention Report an error

  “Does not retain customer credit card information, as it is directly provided to the payment processor and encrypted from the moment of transmission.”

• Security whitepaper Report an error

  “View our Security Whitepaper.”

• Trust center Report an error

  “Trust Center”

Scores citing this record

• The Contact Centre Lead Reliability, call security & telecoms compliance
• The Data Protection Officer Reliability, call security & telecoms compliance
• The IT Administrator Reliability, call security & telecoms compliance
• The Office Manager Reliability, call security & telecoms compliance
• The Inside Sales Lead Reliability, call security & telecoms compliance
• The Skeptic Apps, desk phones & Microsoft Teams
• The Skeptic Reliability, call security & telecoms compliance