Privacy policy — Aircall

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Facts read from this source

• Privacy policy last modified Report an error

  “Last modified: December 16, 2025”

• Role data controller Report an error

  “By means of this Privacy Policy, Aircall provides you with information about how it uses Personal Data as a Data Controller.”

• Payment storage Report an error

  “We do not store any bank information or credit details on our servers, provided that they are handled by a trusted third party independent and different from Aircall.”

• Retention general Report an error

  “We retain Personal Data when we have an ongoing legal basis to do so. When we no longer have legal basis to process Personal Data, we will either delete or aggregate it”

• Storage locations Report an error

  “The main locations where the Personal Data may be stored are the United States, Europe (European Economic Area, Switzerland, or the United Kingdom; collectively, “Europe”) and Australia. They also may be transferred to, mainly but not limited to, these countries as well as to India.”

• Transfer safeguards scc Report an error

  “in respect of Personal Data originating from Europe the standard contractual clauses adopted by the Commission of the European Union”

• Privacy contact Report an error

  “please contact us by email at privacy@aircall.io”

• Aircall sas registration Report an error

  “Aircall SAS, a French société par actions simplifiée whose registered office is at 11-15, rue Saint-Georges, 75009 Paris (France), registered with the Paris Registre du Commerce et des Sociétés under No. 807 437 595”

• User processing purposes Report an error

  “Management of customer accounts, incl. ensuring customer experience”

• Telecom obligations Report an error

  “As telecommunications service provider, Aircall is obliged by the laws of certain countries to:”

• Marketing unsubscribe time Report an error

  “it may take us up to 3 working days to process your "Unsubscribe" choice”

• Joint controllers contacts Report an error

  “the following Aircall companies typically participate in such processing and act as Joint Controllers: Aircall SAS and Aircall Telecom SL.”

• AI processing Report an error

  “Monitoring and evaluating the performance of the AI models on an ongoing basis and review of safety and reliability metrics to ensure the continuous quality, safety, and compliance of such features with applicable laws. (unless opted out by Customer)”

• US regulator dpf Report an error

  “Aircall.io, Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission.”

• User rights Report an error

  “To access and obtain a copy of Personal Data that we process;”

• API update notifications Report an error

  “Providing notification on technical updates of Aircall API and webhooks”

• Cookie consent banner Report an error

  “Upon your first visit on the Site, a cookie banner will appear, unless you’re visiting the Site from the Americas”

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