Privacy policy — JustCall

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Facts read from this source

• Entity name Report an error

  “Welcome, and thank you for your interest in SaaS Labs US, Inc, our product JustCall (“JustCall”, “we,” or “us”), our web site at https://justcall.io”

• No sale Report an error

  “We do not sell the Personal Data or Client Data collected or stored on the Service to any third party, and do not use the Personal Data or Client Data collected or stored on the Service for purposes other than those specified in the Privacy Policy.”

• Stripe pci Report an error

  “An external PCI compliant payment gateway (Stripe, Inc) handles all credit card transactions and we conduct regular vulnerability checks to prevent security issues.”

• Tls encryption Report an error

  “In addition, all sensitive information you supply is encrypted using industry-standard protocols and is transmitted via TLS/SSL technology.”

• Two factor auth Report an error

  “We provide 2FA (2-factor authentication) for every account as an extra layer of security for your personal data.”

• Breach notification Report an error

  “In case of a security breach, we have the policy to do an immediate investigation of the incident and report to the competent data protection authority within 72 hours or less, and also notifying all the affected data subjects of a high-risk data breach incident.”

• EU representative Report an error

  “We have appointed IT Governance Europe Limited to act as our EU representative.”

• Retention Report an error

  “the contents of closed accounts are deleted within 6 months of the date of closure. backups are kept for 12 months. information on legal transactions between Client and JustCall is retained for a period of 10 years.”

• Region Report an error

  “The Service is hosted in the United States if you choose to use the service from the EU or other regions of the world with laws governing data collection and use that may differ from US law, then please note that you may be transferring your Client Data and Personal Data outside of those regions to the United States for storage and processing by our service providers.”

• GDPR role Report an error

  “JustCall should be considered only as a processor on behalf of its Clients and Users as to any Client Data containing Personal Data that is subject to the requirements of the GDPR.”

• GDPR transfer Report an error

  “We will comply with GDPR requirements providing adequate protection for the transfer of personal information from Europe to the US.”

• Client request response days Report an error

  “If the Client requests JustCall to remove the data, we will respond to its request within thirty (30) days.”

• Opt out processing days Report an error

  “it may take up to ten (10) business days for us to process your request.”

• Google analytics Report an error

  “We use Google Analytics to measure and evaluate access to and traffic on the Public Area of the Site, and create user navigation reports for our Site administrators.”

• Google API policy Report an error

  “JustCall's use and transfer to any other app of personal data received from Google APIs (the raw data as well as data aggregated, anonymised, or derived from them) will adhere at all times to Google API Services User Data Policy, including the Limited Use requirements'. Google Workspace APIs are not used to develop, improve or train generalized AI and/or ML models.”

• Analytics optout Report an error

  “You may opt out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.”

• Breach email notice days Report an error

  “In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email or via in-site notification whitin 7 business days.”

• No google login Report an error

  “As of today, we don't use login or signup based on your Google Account.”

• No adsense Report an error

  “We have not enabled Google AdSense on our site and we don't plan to do so in future.”

• Free trial Report an error

  “Enjoy a 14-day trial of JustCall's features and find the plan that works best for you.”

• Address Report an error

  “355 Bryant Street, #403 San Francisco California 94107”

• API webhooks Report an error

  “APIs & Webhooks”

• Third party cookies Report an error

  “The Following Types of Cookies Are Used in the Site: strictly necessary/essential cookies:”

Scores citing this record

• The Contact Centre Lead Reliability, call security & telecoms compliance
• The Contact Centre Lead European sovereignty
• The Data Protection Officer Reliability, call security & telecoms compliance
• The Data Protection Officer European sovereignty
• The IT Administrator Reliability, call security & telecoms compliance
• The IT Administrator European sovereignty
• The Office Manager Reliability, call security & telecoms compliance
• The Office Manager European sovereignty
• The Inside Sales Lead Reliability, call security & telecoms compliance
• The Inside Sales Lead European sovereignty
• The Skeptic Reliability, call security & telecoms compliance
• The Skeptic European sovereignty