Vendor page — Intershop Commerce Platform

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Facts read from this source

• Platform description Report an error

  “Cut down on digital sales busywork with the agentic B2B commerce platform that's designed from the ground up for complex B2B realities — supported by practical AI agents that take on concrete daily tasks.”

• Platform modules Report an error

  “Commerce Management Digital Experiences Search and Recommendations Customer Engagement Center Order Management”

• AI agents Report an error

  “Copilot for Buyers Copilot for Merchants”

• Manufacturers value Report an error

  “Bring regions, sales channels, and touchpoints under one roof for a smooth buyer journey from discovery to aftersales experiences.”

• Wholesalers value Report an error

  “Manage complex catalogs and synch your supplier offerings with ease. Boost margings with practical AI support that reduces manual effort.”

• Holding companies value Report an error

  “Set the stage for subsidiaries and member organzations to launch their own unique dgital sales channels, managed from one central platform.”

• Discovery capabilities Report an error

  “Whether buyers search by use case fit, compliance, technical specs, or even an image — they can find your products and get the details they need to make an informed choice.”

• Customer portal Report an error

  “Blend self-service, human, and AI-assisted selling in one place, designed for B2B buyers.”

• Aftersales AI Report an error

  “With an AI assistant that understands installed base, order history, and technical specs, recommending a next-best-action or finding the correct spare part doesn't need a phone call.”

• AI agents fleet Report an error

  “Boost efficiency across the digital sales function by offloading repetitive, manual, and data-heavy tasks to a growing fleet of AI agents. Bite-sized, easy to implement, and quick to test”

• Release Report an error

  “Spring 2026 Release”

• Entity Report an error

  “© 2026 Intershop Communications AG”

• Customer quotes source Report an error

  ““Intershop gave us many out-of-the-box B2B features and the flexibility to scale.””

2 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The B2B Seller Catalogue & checkout
• The B2B Seller Tax & German legal correctness
• The B2B Seller Extensibility & developer surface
• The B2B Seller Order operations & back office
• The B2B Seller Data ownership & exit
• The B2B Seller European sovereignty
• The B2B Seller Pricing transparency
• The Data Protection Officer Catalogue & checkout
• The Data Protection Officer Tax & German legal correctness
• The Data Protection Officer Extensibility & developer surface
• The Data Protection Officer Order operations & back office
• The Data Protection Officer Data ownership & exit
• The Data Protection Officer European sovereignty
• The Data Protection Officer Pricing transparency
• The Developer Catalogue & checkout
• The Developer Tax & German legal correctness
• The Developer Extensibility & developer surface
• The Developer Order operations & back office
• The Developer Data ownership & exit
• The Developer European sovereignty
• The Developer Pricing transparency
• The Merchant Catalogue & checkout
• The Merchant Tax & German legal correctness
• The Merchant Extensibility & developer surface
• The Merchant Order operations & back office
• The Merchant Data ownership & exit
• The Merchant European sovereignty
• The Merchant Pricing transparency
• The Operations Lead Catalogue & checkout
• The Operations Lead Tax & German legal correctness
• The Operations Lead Extensibility & developer surface
• The Operations Lead Order operations & back office
• The Operations Lead Data ownership & exit
• The Operations Lead European sovereignty
• The Operations Lead Pricing transparency
• The Skeptic Catalogue & checkout
• The Skeptic Tax & German legal correctness
• The Skeptic Extensibility & developer surface
• The Skeptic Order operations & back office
• The Skeptic Data ownership & exit
• The Skeptic European sovereignty
• The Skeptic Pricing transparency