Reliability, call security & telecoms compliance — found from sitemap — RingCentral RingEX

Cited by

Facts read from this source

• Emergency calling policy date Report an error

  “Operation and Limitations of Emergency Service Date of Last Revision: December 20, 2023”

• Emergency calling registration required Report an error

  “Immediately upon activation of your direct dial line (whether used with a desk phone, app, or both), you or your Account Administrator must accurately register the address of the physical location where you will use your line.”

• Emergency calling not available without direct dialing Report an error

  “Please note that emergency calling is not available from any device that does not permit direct local dialing to other phone numbers within your country (e.g., BYOC services in countries that RingCentral does not have a dialplan).”

• Emergency address update realtime US canada Report an error

  “Address changes occur in real time for U.S. and Canadian users.”

• Emergency address update international delay Report an error

  “Address changes usually take effect within 24 hours for non-U.S. and Canadian users, but it may take up to ten (10) days for addresses to be updated in certain countries.”

• Emergency call location callback provision Report an error

  “We provide the emergency response center with the location you provided and a number to call you back if the call is dropped.”

• Emergency location visibility not guaranteed Report an error

  “We cannot guarantee and do not control whether emergency response centers can see your location and call-back number.”

• Emergency smartphone app native dialer handoff Report an error

  “When you call emergency services from your smartphone app, we send the call to the smartphone’s native dialer.”

• Emergency outage limitation Report an error

  “If you have an Internet or power outage.”

• Emergency foreign country limitation Report an error

  “If you are located in a country other than the one in which your digital line is provided. For example, if you have a US line and travel to the UK, you will not be able to reach the UK emergency services number.”

• Emergency limitation notification law Report an error

  “You are required by law to notify all persons who may place calls using our services or may be present at the physical location where our services may be used, of the limitations of reaching emergency services from your desk phone or app.”

• Emergency liability indemnification Report an error

  “You agree to indemnify and hold us and any of our third-party provider(s) harmless from any and all third-party claims, losses, damages, fines, or penalties arising out of: (i) you or your users’ provision of incorrect information”

• Emergency availability india Report an error

  “India Emergency Services are currently not mandated for internet telephony services Emergency calling unavailable”

• Emergency availability japan Report an error

  “Japan Must be within relevant area code (RingCentral only provides Tokyo geographic numbers). Addresses outside of local area code will not be accepted for provision of geographic numbers. Emergency calling unavailable”

• Emergency routing US Report an error

  “United States Anywhere within country Based on current address or to centralized emergency call center”

• Emergency routing UK Report an error

  “United Kingdom Anywhere within country Based on current address”

• Emergency routing australia canada centralized Report an error

  “Australia Anywhere within country To centralized emergency call center Austria Must be within local area code. Addresses outside of local area code will not be accepted or used for emergency call routing To responders in Local Area Code Belgium Must be within local area code. Addresses outside of local area code will not be accepted or used for emergency call routing To responders in Local Area Code Brazil Must be within local area code. Addresses outside of local area code will not be accepted or used for emergency call routing To responders in Local Area Code Canada Anywhere within country To centralized emergency call center”

• Emergency routing mexico no address Report an error

  “Mexico Anywhere within country To responders in Local Area Code; address not transmitted”

• Emergency routing japan tokyo only Report an error

  “Japan Must be within relevant area code (RingCentral only provides Tokyo geographic numbers).”

• Emergency service limitation third party reliance Report an error

  “We rely on qualified third parties to assist us in routing emergency service calls and text messages. We do not have control over local emergency response centers, emergency calling centers, emergency responders, or other third parties.”

• Emergency alternate means recommended Report an error

  “If you are uncomfortable with any of the service limitations or your responsibilities described below, you should maintain an alternate means of calling emergency services.”

• Emergency lac new number rule Report an error

  “If you move to an address outside of the LAC, you must obtain a new number in the new LAC.”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

Scores citing this record

• The Contact Centre Lead Calling, numbers & call routing
• The Contact Centre Lead Reliability, call security & telecoms compliance
• The Data Protection Officer Calling, numbers & call routing
• The Data Protection Officer Reliability, call security & telecoms compliance
• The IT Administrator Reliability, call security & telecoms compliance
• The Office Manager Reliability, call security & telecoms compliance
• The Skeptic Calling, numbers & call routing
• The Skeptic Reliability, call security & telecoms compliance