Terms of service (names the operating company) — Envoy Workplace

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• Operating entity Report an error

  “ENVOY, INC. (“ENVOY”), A DELAWARE CORPORATION HAVING A PLACE OF BUSINESS AT 410 TOWNSEND STREET, 4TH FLOOR, SAN FRANCISCO, CA 94107”

• Terms last updated Report an error

  “Last updated on June 29, 2026”

• Late fee Report an error

  “late charges at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower”

• Taxes Report an error

  “the fees do not include any Taxes. Customer is responsible for paying all Taxes, including, but not limited to sales, use, GST, and VAT taxes, associated with its purchases hereunder, excluding Taxes based on Envoy’s or Reseller’s net income or property.”

• Renewal pricing Report an error

  “fees for renewal Terms will not be adjusted based on promotional or one-time discounts but on Envoy standard list price in effect at the time of the applicable renewal.”

• Governing law Report an error

  “This Agreement shall be governed exclusively by the internal laws of the state of California, without regard to its conflicts of laws rules.”

• DPA Report an error

  “the Envoy Data Protection Addendum located at https://envoy.com/gdpr-dpa will apply (“DPA”)”

• Cpra addendum Report an error

  “the CPRA Addendum located at https://envoy.com/cpra-dpa will apply (“CPRA Addendum")”

• Baa Report an error

  “the Envoy Business Associate Agreement located at https://envoy.com/legal/business-associate-agreement will apply ("BAA")”

• Sensitive data restriction Report an error

  “You agree not to input, upload, store, process, or transmit Social Security numbers, driver’s license numbers, passport numbers, government-issued identification numbers, financial account information, payment card data, health or medical information, or any other information deemed “sensitive personal data””

• Customer ownership Report an error

  “Customer shall retain all ownership rights in and to all Customer Data passing though or generated by the Services and Customer Confidential Information.”

• Usage rights Report an error

  “Envoy shall have the right to collect and analyze data and other information relating to the provision, use and performance of various aspects of the Services”

• Standard Report an error

  “As long as Customer is current on the payment of Fees, Envoy shall provide Support in accordance with its standard Support services.”

• Prerelease Report an error

  “Envoy may provide features, functionality, or services designated as alpha, beta, or otherwise pre-release before general availability (Pre-Release Service), at no additional charge.”

• AI features Report an error

  “Envoy may provide Customer access to AI Features. Use of AI Features is optional for Customer and is governed by the AI Terms”

• API Report an error

  ““Services” means any Envoy cloud solution, downloadable software, and APIs licensed by Envoy to Customer, together with all Updates”

• Hardware Report an error

  ““Hardware” means any iPads, printers, printer stands, and the like provided by Envoy, if and as listed in an Order Form.”

• Termination return Report an error

  “Within thirty (30) days after termination of this Agreement, Customer shall certify in writing to Envoy that all copies of the Services (where applicable), Updates, and Documentation in any form, including partial copies within modified versions, have been destroyed or returned to Envoy.”

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