Privacy policy (names the operating company) — Joan

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Facts read from this source

• Entity Report an error

  “Visionect d.o.o., Tržaška cesta 118, 1000 Ljubljana, Slovenia is a B2B company founded in 2007.”

• Privacy contact Report an error

  “please do not hesitate to contact us at privacy@getjoan.com.”

• Controller processor split Report an error

  “Visionect acts as controller for website, account, billing, marketing, security and support processing; for certain Workplace management services data processed on behalf of business customers, Visionect acts as processor under the applicable DPA, while the customer remains responsible for providing employee/visitor notices where required.”

• No credit card storage Report an error

  “We do not collect your credit cards and/or PAYPAL information, as these services are ensured by third parties to which you provide the information voluntarily”

• No special categories Report an error

  “We do not collect or otherwise process any so-called “special categories of personal data”, which include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data, except as described in the Joan AI section. Nor do we collect any information about criminal convictions and offenses.”

• Not for children Report an error

  “the website is not intended to be used by children or minors (person under 18) and we do not knowingly collect data relating to children or minors.”

• Calendar platforms Report an error

  “To facilitate the use of our room scheduling solution product called »Joan« (hereinafter referred to as “Joan”) for users of Google Workplace, Office 365, Microsoft Exchange, and iCalendar, we will require certain permissions in your calendar account:”

• Third party platforms Report an error

  “We may obtain data from connected third-party platforms (such as Microsoft Teams or Slack) and from the user’s linked Joan account.”

• Workplace services Report an error

  “To enable the functionality of Workplace management services offered through the MyJoan platform, including Room Booking, Desk Booking, Visitor Management and Joan AI, we collect and process certain user-, event- and service-related data as described below.”

• Joan AI description Report an error

  “Joan AI is a conversational interface that enables users to access and use existing Joan services through natural language interactions.”

• Calendar sync window Report an error

  “Calendar events from room calendars are synchronized with our internal database for a rolling window of three months into the future. Events beyond this window are not synchronized automatically.”

• Retention workplace services Report an error

  “Data processed in connection with Workplace Management Services is retained only for as long as necessary to provide the services and perform related analytics and in any event no longer than 12 months after the end of service use, unless a different retention period is required by law or expressly stated below.”

• Retention joan AI Report an error

  “When using Joan AI service, data is retained only for as long as necessary to provide the Joan AI service and in any case no longer than 30 days after the end of the Joan AI service use.”

• Deletion on request Report an error

  “Users can request deletion of their data, processed in connection with Workplace Management Services at any time by contacting our support team at privacy@getjoan.com.”

• AI no training Report an error

  “Prompts, instructions, responses or other input or output data generated, submitted or otherwise processed by or on behalf of a user in connection with the Joan AI service (“Input/Output Data”) are not used for the purposes of training, improving or otherwise developing any artificial intelligence models, systems or services.”

• AI no automated decision making Report an error

  “Visionect does not use Input/Output Data for automated decision-making producing legal effects or similarly significant effects on individuals.”

• Reference Report an error

  “For list of our sub-processors, refer to DPA Annex number 2.”

• Cookie vendors Report an error

  “Hubspot”

• Response time Report an error

  “We will respond as soon as we can and will follow up on your request within 14 days at most.”

• Supervisory authority Report an error

  “In Slovenia, the competent supervisory authority is the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec), Dunajska cesta 22, SI-1000 Ljubljana, Slovenia”

• Breach notification Report an error

  “Any such data reach will be notified in accordance with Article 33 of the GDPR without undue delay (where feasible, not later than 72 hours after having become aware of it) to the parties concerned as well as to the supervisory authority competent in accordance with Article 55 of the GDPR.”

• Regulation Report an error

  “This privacy policy is governed in accordance with Slovenian and/or EU legislation (whichever prevails), including but not limited to GDPR provisions.”

• Encryption Report an error

  “We make sure all the data we collect and the process is fully encrypted at rest and in transit, by employing state-of-the-art firewall and backup technology.”

• Cloud based Report an error

  “We store the majority of our data using e-cloud based solutions.”

• Deletion policy Report an error

  “Upon user request, the data will be deleted from the operational database even before that and the analytical data will be deleted manually if the user explicitly requests it.”

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