Terms of service (names the operating company) — Mapiq

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Facts read from this source

• Entity Report an error

  “agreements between Mapiq B.V. (hereinafter: “Mapiq”) and its Customer”

• Address Report an error

  “Oostsingel 209, 2612 HL Delft, The Netherlands”

• Currency Report an error

  “All prices are quoted in euros, excluding VAT and any other charges if applicable.”

• Annual escalation Report an error

  “This adjustment, calculated as a 7% increment based on the previous year's subscription fees”

• Subscription invoicing Report an error

  “The subscription fee will be invoiced in advance annually, starting from the date of Mapiq’s acceptance of the purchase order.”

• Payment terms Report an error

  “The payment terms are set at 30 days from the date of invoice, unless agreed otherwise in writing.”

• Non cancellable Report an error

  “Subscriptions are non-cancellable during the term specified.”

• Termination notice Report an error

  “they must do so in writing and they must take a reasonable and fair notice period of 45 days prior to the anniversary date of the agreement.”

• GDPR Report an error

  “adhering to the provisions outlined in the General Data Protection Regulation.”

• Privacy contact Report an error

  “For questions relating to the data processing, the Customer can get in contact with Mapiq via privacy@mapiq.com.”

• Governing law Report an error

  “Dutch law is exclusively applicable to the legal relationship between Mapiq and the Customer.”

• Jurisdiction Report an error

  “Disputes will be adjudicated by the competent judge of the Court The Hague or on the request of the Customer by the competent judge of the Netherlands Commercial Court in Amsterdam.”

• Warranty hardware Report an error

  “The warranty period for the hardware is twelve (12) months after delivery to the Customer.”

• Saas uptime disclaimer Report an error

  “Mapiq does not guarantee that the software provided within the scope of the SaaS operates flawlessly without any interruptions.”

• Liability cap Report an error

  “with a maximum cap of 100,000 euros annually.”

• SLA reference Report an error

  “specific requirements and response times with regard to the services are described in our Service Level Agreement (SLA), which can be found here.”

• Policy reference Report an error

  “During the Subscription Term, Mapiq will provide Support in accordance with the Support Policy.”

• Offer validity Report an error

  “All offers and quotations of Mapiq are made without obligation and apply for a maximum of 30 days, unless otherwise agreed in writing.”

• Collective costs collection Report an error

  “with a minimum of €150.”

• Docs API Report an error

  “Mapiq API”

• Version Report an error

  “Document Version: 14 July 2025”

• Invoice objection window Report an error

  “Any objections to invoices must be communicated to Mapiq in writing within five (5) working days from the invoice date.”

• Claims lapse period Report an error

  “A claim for compensation must be submitted to Mapiq within one (1) month after the Customer has discovered the damage or could reasonably have discovered it.”

• Default dissolution notice Report an error

  “This action can only be taken after Mapiq issues a written notice with a final payment term of 14 days, which, if unmet, will lead to dissolution.”

• Hardware delivery terms Report an error

  “Unless otherwise agreed, delivery terms of hardware are set as DAP (delivery at place) in accordance with ICC Incoterms 2020.”

• Hardware retention title Report an error

  “Hardware delivered by Mapiq remains the property of Mapiq until the Customer has or will have paid to Mapiq all monies that Mapiq claims from the Customer, including interest and costs, and including any (damage) compensation.”

• Pricing adjustment timing Report an error

  “The price adjustment will take effect on each anniversary of the Effective Date of this Agreement.”

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