Desk Booking & Hybrid Workplace
Mapiq
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Mapiq B.V. · www.mapiq.com
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Mapiq at a glance
- Vendor
- Mapiq B.V.
- Headquarters
- Not stated on the vendor’s pages as of 5 Nov 2026
- Data hosting
- Not stated on the vendor’s pages as of 5 Nov 2026
- Free plan
- Not stated on the vendor’s pages as of 5 Nov 2026
- Panel verdict
- The AI panel rates Mapiq 3.5/5, the mean of 6 judges. Mapiq (Mapiq B.V., Delft) is strongest on occupancy analytics, a flat 8: meeting-room reports reconcile booked against sensor-measured use in one-minute intervals and attendance draws on badge, Wi-Fi and access-gate data, with small-group masking under five people and pseudonymisation after 30 days. how scores are made
- As of
- Vendor pages captured 5 Nov 2026; evaluated by the panel 6 Nov 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Mapiq (Mapiq B.V., Delft) is strongest on occupancy analytics, a flat 8: meeting-room reports reconcile booked against sensor-measured use in one-minute intervals and attendance draws on badge, Wi-Fi and access-gate data, with small-group masking under five people and pseudonymisation after 30 days. Booking and floorplans follows at 7-8, and check-in and rules holds a flat 7 on no-show auto-release documented to the minute. Hybrid coordination draws the lowest scores that count, 5-6: judges credit the colleague finder and server-side enforced visibility but split on how much the organization-wide visibility switch with no per-employee opt-out matters, and we found no public information on team office-day policies or a weekly planner. Sovereignty spans 6-7 — Dutch contracting, Microsoft Azure West-Europe hosting in the Netherlands and Ireland with a stated commitment not to transfer data outside the EEA, three named subprocessors — the lower score citing locations only for hosting. Pricing transparency sits at 1-2: no price per user, desk, resource or site appears on the captured pages, with a minimum of 250 employees per location, a 7% anniversary increment and 45 days' notice.
Speaks for it
- Meeting-room analytics reconcile booked against sensor-measured use in one-minute intervals, separating booked-and-in-use, ad hoc and no-show states
- Attendance reporting masks groups under five people, pseudonymises data after 30 days and lets administrators configure retention per data type
- Forty-nine catalogued integrations include Entra ID, Okta and Azure AD single sign-on, a documented public API with a developer portal, and BI connectors
- Room auto-release is documented to the minute, with a ten-minute confirmation window, cancellation fifteen minutes after start and recurring meetings handled per occurrence
- Mapiq hands over all data and then deletes it at the end of the subscription, and signs a data processing agreement with each customer
Held against it
- Schedule visibility is one organization-wide setting with no per-employee opt-out and no per-building variation
- The email and support subprocessors, Brevo and Intercom, are listed without stated locations, and we found no public information on the parent company or ownership
- We found no public information on SCIM provisioning, HR system sync, webhooks or administrator audit logs
- We found no published DPIA sample or works council material behind the occupancy analytics
- No price per user, desk, resource or site appears on any captured page, and subscriptions are non-cancellable during the term with a 7% annual increment and 45 days' notice
Best for
- You need deep occupancy analytics across rooms, desks and floors, with export and streaming to Power BI, Tableau, Qlik or Databricks
- Your workplace runs on Microsoft 365 and Teams and you want booking, check-in and colleague finding inside those tools
- You manage several sites and want per-building policies alongside portfolio-wide benchmark comparison
- You rely on sensors and access-control data to release no-show rooms automatically
Avoid if
- You need employees to control their own schedule visibility, or visibility rules to differ per building — the setting is a single organization-wide switch
- Your locations have fewer than 250 employees each — the stated minimum is 250 employees per location
- You must estimate the annual cost before contacting sales, or cannot accept a non-cancellable term with a 7% anniversary increment and 45 days' notice
- You expect the Microsoft 365 room calendar integration to let employees book rooms directly in Mapiq — the captured pages state it does not, and it is tied to Premium or Enterprise plans
The scores
| Criterion | Panel median |
|---|---|
| Desk, room & parking booking | 4 of 5 |
| Check-in, auto-release & booking rules | 3.5 of 5 |
| Hybrid work coordination | 3 of 5 |
| Occupancy analytics & employee privacy | 4 of 5 |
| Integrations, identity & administration | 3.5 of 5 |
| European sovereignty | 3.5 of 5 |
Desk, room & parking booking
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How this is scored
What can be booked and how easily: desks, meeting rooms, parking spaces and other resources (lockers, equipment, EV chargers), interactive floor plans per site and floor, desk attributes (monitor, standing desk, accessibility), neighbourhoods and zones, hot and assigned desks, recurring and multi-day bookings, booking for colleagues and guests, room booking synced both ways with Microsoft 365 or Google calendars, room displays, booking from the web, mobile apps, Outlook, Microsoft Teams and Slack, and several languages.
0 — Books nothing for an organisation's own staff; a customer appointment tool or a facility system without self-service booking.
3 — Desks can be booked from a list or a simple plan in a web app; rooms, parking, mobile apps and calendar integration are basic or not described.
5 — Desks, rooms and parking on interactive floor plans for several sites and floors, desk attributes and assigned desks, recurring bookings, booking on behalf of colleagues, mobile apps, room bookings synced with Microsoft 365 or Google calendars, and booking from Microsoft Teams or Slack.
8 — Neighbourhoods and zones per team, an Outlook add-in that books a room and a desk together, room displays with check-in, guest and visitor bookings linked to the host's desk, resources such as lockers and EV chargers, floor plans imported from CAD or drawn in an editor, accessibility of the apps stated, and the product in German and other languages.
10 — Booking that runs a multi-country estate: every resource type above on one plan, wayfinding to the booked desk, booking from every channel with parity documented, catering and equipment with the room, and the accessibility of web and apps documented to WCAG 2.1 AA.
The Workplace Manager
Desks, meeting rooms, parking spots, areas and neighbourhoods, timeslots, group and on-behalf bookings all sit on interactive 3D maps with a drag-and-drop map editor, room displays and kiosks, catering and equipment requests from Outlook or Google, visitor management and a Vecos locker integration, reachable from web, mobile, Outlook and Microsoft Teams. Wayfinding to the reserved desk is documented through the 3D map and occupancy sensors syncing real-time availability to displays. I found no public information on EV chargers, CAD import, an accessibility statement for the apps, or a German-language version, so I stop just below the top of the scale. 1 2 4 9 14 17
The People Lead
Desks, meeting rooms, parking, timeslots, amenities, group bookings and booking on behalf are all documented, on interactive maps with a drag-and-drop editor, team neighbourhoods, a 3D mobile map to locate your reserved desk, room panels and kiosks, plus catering and equipment with the room; booking runs from the web, mobile, Outlook and the Teams app, and lockers come through the Vecos integration. That covers nearly everything our Hamburg floor would need, though we found no public information on app accessibility statements, supported languages or EV chargers. 1 2 3 6 9 14
The Microsoft 365 Administrator
Desks, rooms, parking, areas and neighbourhoods are bookable with assigned seats, booking windows and booking on behalf, from mobile, web, Outlook and Microsoft Teams, with automatic sync when Microsoft or Google is the source of bookings. Interactive 3D maps, a drag-and-drop map editor, room displays and kiosks, visitor management, lockers via a partner integration, wayfinding and catering or equipment requests push this well above the middle band, though we found no public information on EV chargers, stated app accessibility or supported languages. One captured article also states the Microsoft 365 room calendar integration does not itself allow employees to book rooms directly in Mapiq. 1 2 6 9 14 22
The Works Council Member
Desks, rooms and parking are bookable together with areas, team neighbourhoods, timeslots, group bookings and booking on behalf, on a drag-and-drop editable map with real-time availability, from mobile, web, Outlook and Teams, plus catering and equipment with the room, wayfinding synced to sensors, and lockers via a named partner. We found no public information on app accessibility or the languages the product ships in. 1 2 9 14 4 6
The Office Manager
Desks, meeting rooms and parking are all bookable, with areas and neighbourhoods per team, a drag-and-drop map editor, a 3D map on mobile to locate your reserved desk, booking for colleagues and groups, day and timeslot bookings, and channels covering web, mobile, Outlook and Microsoft Teams with Microsoft 365 and Google calendar sync; room panels, catering and equipment with the room, and smart lockers via an integration. We found no public information on booking from Slack, EV chargers, CAD import, app languages or accessibility of the apps. 1 2 3 6 9
The Skeptic
Desks, meeting rooms, parking, timeslots, group bookings and booking on behalf are all bookable, on interactive 3D maps with real-time room availability, a drag-and-drop map editor, neighbourhoods, assigned and shared desks, room displays and kiosks, visitor management, and catering and equipment requested from Outlook, alongside a Teams app and Microsoft 365 and Google booking sync. Wayfinding on mobile to the reserved desk and catering with the room push toward the top of the range. We found no public information on Slack booking, CAD import, app accessibility or available languages, which keeps it short of the highest level. 1 2 9 14
Check-in, auto-release & booking rules
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How this is scored
How the booking is kept honest and fair: check-in by app, QR code, NFC, room display, Wi-Fi or sensor, auto-release of desks and rooms nobody checked in to, booking rules per site, area or group (how far ahead, how many days a week, maximum duration), approvals for restricted areas, assigned and permanent desks with release when the owner is away, fair allocation of scarce parking (lottery, rotation, priority for disabled or EV drivers), capacity limits per floor, and notifications and reminders.
0 — No rules at all; any booking stands whether or not anyone arrives.
3 — A booking can be cancelled by the user; check-in, auto-release and booking rules are basic or not described.
5 — Check-in by app or QR code, automatic release of unconfirmed desk and room bookings after a set time, booking windows and limits per site or group, restricted areas for named groups, assigned desks that their owner can release, and reminders before the booking.
8 — Check-in by room display, NFC, Wi-Fi or occupancy sensor, rules per area and user group with approvals, fair parking allocation by lottery or rotation with priority spaces, capacity limits per floor, permanent desks released automatically during absence synced from the HR system, and the no-show logic documented.
10 — Rules that run themselves across an estate: every check-in method above, automatic desk assignment from team and attendance plans, policy changes rolled out per country with an audit trail, and no-show and release rates reported per site with the method stated.
The Workplace Manager
Automatic check-in when sensors detect presence at a reserved desk or room, check-in by keycard or phone swipe through the access-control match, and a room auto-release flow documented to the minute: sensors monitored until five minutes after start, a ten-minute confirmation window, cancellation fifteen minutes in, per-occurrence handling for recurring meetings, and Outlook emailing the organiser afterwards. Workspace policies are configurable per area (desk booking, area booking, ad hoc only) with assigned seats, booking windows, occupancy limits with alerts, and permissions by country, department, team and individual. I found no public information on fair parking allocation by lottery or rotation, approvals for restricted areas, or assigned desks released automatically from HR absence data — and the no-show release requires the Occupancy add-on. 2 4 7 13 16 17
The People Lead
The no-show logic is documented in unusual detail — push, email and in-app notifications, sensor monitoring from meeting start, cancellation fifteen minutes in, per-occurrence handling of recurring meetings, inactive-sensor exclusion and a released-bookings report — with automatic check-in from occupancy sensors or badge and keycard swipes matched via the API. Booking rules run per workspace area (desk booking, area booking, ad hoc usage) with assigned seats, booking windows, desk sharing and capacity limits with alerts. We found no public information on approvals for restricted areas, fair allocation of scarce parking, or assigned desks released during HR-recorded absence. 2 4 7 16 17
The Microsoft 365 Administrator
Auto-release of rooms is documented in detail: sensors monitored from meeting start, notifications by push, email and in-app, cancellation fifteen minutes after start for that occurrence only, inactive sensors excluded, and reminders configurable per building. Check-in happens automatically via occupancy sensors or badge and access-control swipes matched through the API, and workspace policies, booking windows and occupancy limits with alerts are set per area. We found no public information on QR or NFC check-in, approvals for restricted areas, or fair allocation of scarce parking. 16 17 4 7 2
The Works Council Member
The room no-show logic is documented to the minute — sensor monitoring, a ten-minute confirmation window, cancellation fifteen minutes after start, per-occurrence handling of recurring meetings, inactive-sensor exclusion and proactive release — with check-in by occupancy sensor or badge swipe and workspace policies configurable per area. We found no public information on approvals for restricted areas, fair parking allocation, or permanent desks released automatically during HR-recorded absence. 16 17 2 4 7
The Office Manager
Check-in runs automatically when sensors detect presence or an employee swipes a keycard at the door, and rooms nobody confirms are released 15 minutes after the meeting starts with recurring meetings handled per occurrence and an automatic Outlook note to the organizer; workspace policies are set per area (bookable desks, area booking, ad hoc), assigned seats come with booking windows, and capacity limits, reminders and notifications work per building. We found no public information on QR or NFC check-in, approval workflows, release of permanent desks during HR-synced absence, or a fair-allocation rule for scarce parking such as a lottery or rotation; the no-show release also requires the Occupancy add-on. 2 4 7 16 17
The Skeptic
The no-show logic is documented to the minute: sensor presence is monitored from meeting start to five minutes after, the employee gets ten minutes to confirm, and the room booking is released fifteen minutes in — per occurrence for recurring meetings, with sensors silent for four hours excluded from monitoring, plus push, email and in-app notifications. Check-in happens automatically from sensors or from keycard and smartphone swipes matched against access-control data, and workspace policies run per area with booking windows, assigned-seat rules and occupancy limits with alerts. We found no public information on approvals for restricted areas, fair parking allocation by lottery or rotation, or permanent desks released automatically from HR-synced absence. 16 4 7 17 2
Hybrid work coordination
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How this is scored
How people plan office days together: a weekly view of who will be in the office, home office and absence, favourite colleagues and teams, team days and anchor days, booking next to colleagues, office events, attendance planning and office policies (for example two office days a week) with nudges rather than enforcement, the planner inside Microsoft Teams, Outlook or Slack, sync with absence and HR systems, and visibility settings so employees decide who sees their plans.
0 — No view of colleagues or office days; booking only.
3 — A list of who has booked a desk on a day; team planning, policies and visibility settings are basic or not described.
5 — A weekly planner of office, home and absence days, favourite colleagues and teams, booking a desk next to a colleague, team days, the planner in Microsoft Teams or Slack, notifications when colleagues plan to come in, and a visibility setting per user.
8 — Anchor days and office policies per team with nudges, office events and invitations, sync with absence and HR systems, recommendations of the best office day for a team, delegation for assistants, and visibility and privacy options documented for employees and admins.
10 — Coordination that changes behaviour and is measured: team plans that book desks and rooms automatically, policy adherence shown only in aggregate, works council-ready configuration documented, and the effect on office attendance reported with the method stated.
The Workplace Manager
The colleague finder shows who is in the building today, when a coworker plans to come in, and lets people pick a desk near the people they want to work with; connections and groups are the default, guests never appear, enforcement is server-side, and the whole-schedule-or-nothing model is documented for employees and admins. For my Tuesdays I would want a weekly planner covering home office and absence, team or anchor days with nudges, and alerts when colleagues plan to come in; visibility is one organisation-wide switch rather than a per-employee choice, and I found no public information on HR or absence sync. 1 8 9 18 21
The People Lead
The core of what I need is there: find any colleague, see who is in the building today, check when a coworker plans to come in, pick a desk near the people you want to work with, with connections and groups, running in Teams — and the privacy model is honestly documented with server-side enforcement, guests never visible, and connections-only visibility by default. But it is one organisation-wide all-or-nothing switch: employees cannot hide themselves individually, the setting cannot vary per building, and we found no public information on anchor days, office-day policies with nudges, absence or HR system sync, or notifications when colleagues plan to come in. 1 2 9 18 21
The Microsoft 365 Administrator
Employees can see who is in the building, check when a colleague plans to come in and pick a desk near the people they want to work with; connections and groups act like favourites, and the experience ships inside Microsoft Teams. Visibility rules are documented — connections-only by default, guests never shown, enforcement on the servers — but the setting is organisation-wide, employees cannot hide themselves individually, and there is no partial view of a schedule. We found no public information on team office policies or anchor days with nudges, absence or HR system sync, or notifications when colleagues plan an office day. 18 21 8 9 2
The Works Council Member
Colleague finding, connections, groups and booking a desk next to chosen people are documented, and the visibility model is spelled out the way a works council needs — connections-only by default, one organisation-wide switch restricted to subscription owner and administrator roles, server-side enforcement, guests never shown, and no individual opt-out, which I would want on the bargaining table. We found no public information on a weekly team planner, anchor-day policies with nudges, or notifications when colleagues plan to come in. 18 21 8 9 1
The Office Manager
Employees can find any colleague, see who is in the building today, check when a coworker plans to come in, pick a desk next to the people they want to work with, and use connections and groups, with the planner available inside Microsoft Teams; schedule visibility is thoroughly documented — default "only their connections" or an organization-wide "all employees", enforced server-side, with guests never shown. We found no public information on team or anchor days, office events, notifications when colleagues plan to come in, absence or HR sync, or a visibility choice per employee. 1 8 18 21
The Skeptic
Employees can find any colleague, see who is in the building today, check when a coworker plans to come in, pick a desk next to them and keep favourites as connections, with bookings in Microsoft Teams; schedule visibility is off by default, enforced on Mapiq's servers, and guests never show up. However, the visibility rule is one organization-wide setting with no individual choice, and we found no public information on a weekly office, home and absence planner, team or anchor days, office events, notifications when colleagues plan an office day, or sync with absence and HR systems. 18 21 2 8
Occupancy analytics & employee privacy
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How this is scored
What the data is worth for a real estate decision and how it treats the people it measures: utilisation per desk, room, zone, floor and site, booked against checked-in or measured use, peak days and times, no-show rates, room size against meeting size, occupancy sensors, badge, Wi-Fi or people counting data, scenario planning for consolidation, scheduled reports and export to Excel or BI tools, and on the other side aggregation, anonymisation and minimum group sizes, configurable retention and deletion of booking records, role-based access to personal data, and documentation a works council or data protection officer can work with.
0 — No reports of any kind; only the current bookings are shown.
3 — Booking counts or a utilisation chart per site; check-in data, export, retention and anonymisation are basic or not described.
5 — Utilisation per desk, room, floor and site over time, booked against checked-in use, no-show rates, peak days, CSV or Excel export, a retention period for booking data stated or configurable, and reports that can be limited to aggregates.
8 — Occupancy sensors or badge and Wi-Fi data combined with bookings, room size against attendance, scenario or consolidation planning, a BI connector or analytics API, anonymised reports with minimum group sizes, role-based access to personal booking data, deletion periods per data type, and material for a works council agreement published.
10 — Evidence a portfolio decision can rest on: measured and booked occupancy reconciled with the method stated, data quality and sensor accuracy documented, raw data exportable in an open format, privacy by design documented down to field level, and a sample works council agreement or DPIA published.
The Workplace Manager
Attendance reporting is built from badge imports, check-ins, Wi-Fi and access-gate data rather than bookings, with average and peak attendance, weekday and hour patterns, department breakdowns and small-group masking under five people; the meeting-room report reconciles booked against sensor-measured use in one-minute intervals, separating booked-and-used, ad hoc use and no-shows including released bookings, and the room analytics by floor, hour, weekday and seat bucket openly state their method caveats. Power BI streaming plus Qlik, Tableau and Databricks connectors, portfolio benchmarks across sites, AI scenario planning for headcount and return-to-office shifts, configurable retention with pseudonymisation after thirty days and anonymisation for analytics complete the picture. I found no public information on a DPIA or sample works council agreement, and sensor accuracy is not documented. 1 5 9 12 16 19 20 21
The People Lead
Sensors, badge imports, Wi-Fi and access-gate data combine with bookings into utilisation by floor, room size, activity and weekday, with Power BI streaming, BI connectors, AI forecasting and scenario planning, while the privacy side has small-group masking below five people, fully anonymous imports that deliberately drop group breakdowns, pseudonymisation after thirty days and configurable deletion per data type. The reporting is unusually honest about method — one-minute intervals, booked-versus-in-use categories, and warnings that sensor and calendar rates are not directly comparable — though we found no published works council agreement or DPIA sample. 4 5 12 16 19 20 21
The Microsoft 365 Administrator
The analytics are deep: room and desk utilisation by hour, weekday, floor and room-size bucket from sensor or calendar data, a booked-versus-in-use split with released rooms and no-shows, office attendance from badge or check-in data with group breakdowns, AI scenario planning, plus export, Power BI streaming and BI-tool connectors. On the privacy side there is small-group masking for groups under five people, pseudonymisation after 30 days, configurable retention settings and permission levels down to the individual, and the methods behind the rates are explained in the help centre. We found no public information on works council material or a DPIA, or on documented sensor accuracy. 20 19 16 5 13 21 6
The Works Council Member
Reports split booked, ad hoc and no-show states from one-minute intervals, combine badge and Wi-Fi sources, export to named BI tools, and the privacy posture is concrete: anonymised imports that suppress group breakdowns under five people, pseudonymisation after thirty days, administrator-configurable retention, and a field-level table of what the room calendar integration stores and deliberately does not store. No DPIA or works council material is published, which keeps it off the top level. 16 19 20 12 21 6
The Office Manager
Utilization is reported for desks, rooms, floors and the whole portfolio with average and peak figures, booked against measured use in 1-minute intervals (booked-and-in-use, ad hoc use, no-shows and released rooms), seat-versus-room utilization, and attendance by weekday, hour and department from badge, Wi-Fi and sensor data, plus scenario planning, AI forecasting and streaming to Power BI, Tableau, Qlik or Databricks with report export. On the privacy side, groups under five people are masked, data is pseudonymized after 30 days, and retention is configurable per data type in the admin portal. 5 12 16 19 20 21
The Skeptic
Meeting-room occupancy reconciles booked against measured use in one-minute intervals with three states — booked and in use, ad hoc use without a booking, and no-shows — plus released bookings, and the reports state their own method limits: room-based rates differ from seat-level, sensor and calendar rates are not directly comparable, overlapping bookings are merged and floor rates recalculate. Attendance reports draw on badge, check-in, Wi-Fi and access-gate data with average and peak, group breakdowns are masked below five people, data is pseudonymized after 30 days, retention is configurable per data type, and Power BI streaming and BI connectors support export. We found no published works-council material or DPIA sample, and raw export in an open format is not stated. 16 20 19 5 6 12 21
Integrations, identity & administration
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How this is scored
How the tool fits the company's systems and is run: Microsoft 365 and Exchange room mailboxes, Google Workspace, Microsoft Teams and Slack apps, single sign-on with Entra ID, Okta or Google (SAML or OIDC), SCIM user provisioning, HR system sync (Personio, SAP SuccessFactors, Workday), access control and badge systems, room displays and sensor hardware, a documented REST API and webhooks, several sites, countries and companies in one account, roles and delegated administration per site, audit logs, bulk import of users and resources, and implementation and support.
0 — No integrations, one admin login, users and desks entered only by hand.
3 — A calendar connection and a few admin roles; single sign-on, provisioning, API and multi-site administration are basic or not described.
5 — Microsoft 365 or Google Workspace calendar sync, Teams or Slack app, single sign-on with Entra ID, Okta or Google, user import or SCIM provisioning, a documented REST API, several sites with administrators per site, and bulk import of users and resources.
8 — SCIM provisioning with groups, HR system sync, access control or badge integration, webhooks, SAML and OIDC, granular roles and delegated administration per site and country, audit logs, room display and sensor hardware supported by named models, several companies or tenants in one account, and an implementation plan published.
10 — Administration that scales across a multinational estate: every setting reachable by API with parity stated, multi-tenant administration with separate data per company, audit logs exportable to a SIEM, an open hardware policy with documented device APIs, and a named support SLA per plan.
The Workplace Manager
Forty-nine catalogued integrations cover single sign-on with Entra ID, Okta and Azure AD, Microsoft 365 room-calendar sync with documented calendar permissions and a sync-status overview, Gallagher access control, Wi-Fi from Aruba, Cisco Spaces and others, IWMS links to TOPdesk and Planon, BI tools and Zapier, alongside a documented API with a developer portal for workspace and parking bookings, building configurations and user lists. Permissions run from country down to individual level, sites are managed individually with portfolio-wide benchmarks, each integration comes with an implementation engineer, and 99.9% uptime with an SLA per subscription is stated. I found no public information on SCIM provisioning, HR system sync, webhooks, administrator audit logs or several companies in one account. 3 6 7 9 13 22
The People Lead
Forty-nine integrations including Entra ID, Azure AD and Okta single sign-on, Gallagher access control, four Wi-Fi vendors, fourteen sensor brands, BI tools, TOPdesk and Planon, plus a documented public API with a developer portal and an implementation engineer per integration; permissions run down to country, department, team and individual level. We found no public information on SCIM user provisioning, HR system sync with the tools our People team uses, webhooks or admin audit logs. 3 6 7 13 22 23
The Microsoft 365 Administrator
Single sign-on is named for Entra ID, Azure AD and Okta, there is a Microsoft 365 room calendar integration with documented calendar permissions and a sync status overview, a Microsoft Teams app and Outlook plugin, a documented API with a developer portal covering bookings, buildings and user lists, and delegated permission levels per country, department and team. Badge and access control (Gallagher) and named Wi-Fi and sensor vendors sit well in the upper band, and the platform is stated to be hardware-agnostic. We found no public information on SCIM provisioning, HR system sync, webhooks, audit logs or bulk import, and the room calendar integration is stated to be limited to Premium and Enterprise plans. 6 22 23 13 21 2 9
The Works Council Member
Forty-nine named integrations including Entra ID and Okta single sign-on, Gallagher access control, four Wi-Fi vendors, IWMS, BI tools and AI assistants, a public API with developer portal and a flagged deprecated version, permission levels down to the individual, and an implementation engineer per integration. We found no public information on user provisioning, HR system sync, webhooks or audit logs. 6 23 13 21 9
The Office Manager
A catalogue of 49 integrations covers Entra ID, Azure AD and Okta single sign-on, Microsoft 365, Outlook, Teams and Google, Gallagher access control, badge and Wi-Fi sources, TOPdesk and Planon, Zapier and BI tools; there is a documented API with a developer portal, hardware-agnostic sensor support across major brands, permission levels settable per country, department, team and individual, an implementation engineer for each integration alongside self-service options, and a 99.9% uptime SLA. We found no public information on SCIM provisioning, HR system sync, webhooks, audit logs, bulk import or several companies in one account. 3 6 9 13 23
The Skeptic
Forty-nine integrations are catalogued — single sign-on with Entra ID, Okta and Azure AD, Gallagher access control, four Wi-Fi vendors, TOPdesk and Planon, Vecos lockers, Zapier, and Copilot or ChatGPT via MCP — beside a documented public API with a developer portal covering bookings, parking, building configuration and user lists. Multi-site management with portfolio benchmarks, permissions settable down to the individual, per-building administrator roles, MFA on production access and a named implementation engineer per integration are all stated. We found no public information on SCIM provisioning, HR system sync, webhooks, audit logs or several companies in one account. 6 7 23 13 22 3
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where employee profiles, bookings (who sat where on which day), presence and absence plans, parking licence plates and sensor data are stored and processed, and who the subprocessors are (hosting, email and push notifications, maps, analytics, support and payment tools, hardware and sensor clouds). Independently sourced by the sovereignty pipeline. A calendar integration with Microsoft 365 or Google that the customer already runs is part of the customer's chain; the vendor's own hosting and subprocessors are what is judged.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (email and push notifications, analytics, support, payment, sensor clouds) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated — or an on-premise edition documented that keeps every record on the customer's own servers.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, or an on-premise edition with no call home, data export and deletion documented, and certifications published with their scope rather than implied.
The Workplace Manager
Mapiq B.V. of Delft contracts under Dutch law with the courts of The Hague and Amsterdam, hosts on Microsoft Azure West-Europe in the Netherlands and Ireland with a stated commitment not to transfer data outside the EEA, signs a data processing agreement with every customer, and names its subprocessors — Microsoft Ireland for hosting, Brevo for email, Intercom for support — with ISO 27001 audited yearly and ISO 9001 stated. Brevo and Intercom are listed without a stated location, the certifications come without their scope, and I found no public information on push-notification or payment subprocessors or on the ownership behind the company, so I cannot put this at the very top. 11 12 13
The People Lead
The contracting entity is Mapiq B.V. in Delft under Dutch law, data is stored in Microsoft Azure West-Europe in the Netherlands and Ireland with a stated commitment not to transfer data outside the EEA, three subprocessors are named (Microsoft Ireland for hosting, Brevo for email, Intercom for support), a data processing agreement is signed with each customer, and ISO 27001 is certified and audited yearly by an independent auditor. The published subprocessor list names three entries and gives locations only implicitly for Microsoft Ireland, and we found no public information on sensor clouds, push notification providers or payment tools in the chain. 1 11 12 13 22
The Microsoft 365 Administrator
Mapiq B.V. of Delft contracts under Dutch law, states that data is hosted in Microsoft Azure West-Europe in the Netherlands and Ireland, and commits not to transfer data outside the EEA. Three subprocessors are named — Microsoft Ireland for hosting, Brevo for email, Intercom for support — though their locations are not given, and a data processing agreement is signed with each customer rather than published. ISO 27001 with yearly independent audits plus ISO 9001 are stated, while company ownership is not documented on the captured pages. 11 12 13
The Works Council Member
The contracting entity is Mapiq B.V. in Delft under Dutch law, data is stated to stay in Microsoft Azure West-Europe in the Netherlands and Ireland with no transfer outside the EEA, three subprocessors are named for hosting, email and support, a data processing agreement is signed with each customer, and ISO 27001 with yearly independent audits is stated. The parent company is not named and the email and support subprocessors are listed without their locations, so the chain is not evidenced end to end. 11 12 13
The Office Manager
The contracting entity is Mapiq B.V. in Delft under Dutch law; hosting is in Microsoft Azure West-Europe (Netherlands and Ireland) with a statement that data is not transferred outside the EEA; Microsoft Ireland, Brevo and Intercom are named as subprocessors for hosting, email and support; a data processing agreement is signed with each customer; and ISO 27001 (audited yearly by an independent auditor), ISO 9001, AES-256 and TLS 1.2 are stated. The subprocessor list gives purposes without stating locations for Brevo and Intercom, and we found no public information on payment, push-notification or sensor-cloud providers in the chain. 11 12 13
The Skeptic
Mapiq B.V. of Delft contracts under Dutch law, hosts in Microsoft Azure West-Europe in the Netherlands and Ireland with a stated commitment not to transfer data outside the EEA, signs a data processing agreement with each customer, and is ISO 27001 certified with yearly independent audits. Three subprocessors are named — Microsoft Ireland Operations for hosting, Brevo for email, Intercom for support — but only the hosting one carries a stated location, and we found no public information on the parent company or ownership. Data is handed over and then deleted at the end of the subscription, which is the exit story a buyer needs. 12 11 13 1
Pricing transparency
not rated — the vendor publishes no price
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per tier by user, desk, bookable resource, site or device, what rooms, parking and analytics cost on top, which features (SSO, SCIM, HR sync, sensors, room displays, visitor management, API) need a higher tier or an add-on, hardware prices and their licences, platform or setup fees, minimum users or minimum spend, the free tier and its limits, minimum term and VAT.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free tier exists, but how cost scales with users, desks, rooms, sites or devices is unclear.
5 — Tiers are public with their price unit (per user, desk, resource or site) and main inclusions, but at least one commonly needed piece (room or parking booking, SSO, analytics, displays or sensors, setup) is unpriced or "on request".
8 — Every tier priced publicly with its scaling rule, add-ons and hardware licences priced, setup and platform fees stated, minimum users or spend stated, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given number of users, desks, rooms, parking spaces and sites, with every add-on, hardware, support and implementation fee and the cancellation and data-return terms published.
The Workplace Manager
No figure appears on any page I read: the pricing page says only "Only pay for what you need" and "Mix and match features", while plan names such as Premium and Enterprise and add-ons such as Occupancy appear in help articles without prices. The terms do state euros excluding VAT, annual invoicing in advance, a 7% yearly increase, a minimum of 250 employees per location, non-cancellable terms with 45 days' notice and hardware delivered DAP with twelve months' warranty — but nothing that lets a buyer price 900 people across three sites. 9 11 16 22
The People Lead
We found no public price figures at all — the pricing page sells modular mix-and-match and "Only pay for what you need" without a number, and we found no public information on what any tier, add-on or sensor hardware costs. What is public is contract mechanics: prices quoted in euros excluding VAT, invoiced annually in advance, a 7% increment on the previous year's subscription fees each anniversary, non-cancellable during the term with 45 days' notice, a twelve-month hardware warranty on DAP delivery terms, and a minimum of 250 employees per location — exactly our size — with the room calendar integration reserved for Premium and Enterprise plans and an Occupancy add-on gating no-show features. 9 11 16 22
The Microsoft 365 Administrator
The pricing page describes modules and "Only pay for what you need", but no price per user, desk, resource or site is stated on the captured pages, so a real annual cost cannot be computed publicly. The terms add mechanics rather than figures — euro prices excluding VAT, annual advance invoicing with a 7% increment on the previous year's fees, a 45-day notice period, subscriptions non-cancellable during the term, and a stated minimum of 250 employees per location. Plan names such as Premium and Enterprise appear, and the Occupancy add-on is mentioned, but neither carries a public price. 9 11 22
The Works Council Member
No price, tier or price unit appears anywhere on the captured pages — only modular pay-for-what-you-need packaging and a stated minimum of 250 employees per location — while the terms fix annual invoicing in advance, a 7% annual escalation, non-cancellable terms with a 45-day notice period, and euros excluding VAT. The room calendar integration is tied to Premium or Enterprise plans and no-show analytics to an occupancy add-on, so a buyer cannot compute a real annual cost publicly. 9 11 22
The Office Manager
No price figures are published — the pricing page describes mix-and-match modules and a minimum of 250 employees per location with no per-user, per-desk or per-site prices, and the terms state euro prices excluding VAT, annual advance invoicing, a 7% annual increase, non-cancellable terms with 45 days' notice and a 12-month hardware warranty. The Occupancy add-on that gates no-show release and the Premium or Enterprise requirement for the room calendar integration are not priced publicly, so a real annual cost cannot be computed from the public pages alone. 9 11 16 22
The Skeptic
No price per user, desk, resource or site appears on any captured page — the pricing page says only "Only pay for what you need" over modular features, with a stated minimum of 250 employees per location. Terms fill in the mechanics — prices in euros excluding VAT, invoiced annually in advance, a 7% increment on each anniversary, subscriptions non-cancellable during the term, 45 days' termination notice — and feature gating surfaces in help pages (Room Calendar Integration on Premium or Enterprise, no-show release on the Occupancy add-on) without any prices attached. A buyer cannot begin to compute an annual cost from public pages. 9 11 22 16
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined ⚠ unverified | — | uncited Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined ⚠ unverified | — | uncited Report an error |
| Transfer impact assessment | Not determined ⚠ unverified | — | uncited Report an error |
Questions about Mapiq
Is Mapiq European?
Yes. whats-best.ai classifies Mapiq as EU-Made.
Where does Mapiq store data?
Not stated on the vendor’s pages as of 5 Nov 2026.
Does Mapiq have a free plan?
Not stated on the vendor’s pages as of 5 Nov 2026.
What are the best alternatives to Mapiq?
As of 6 Nov 2026, the panel rates deskbird (3.5/5), Kadence (3.5/5) and anny (3/5) highest among the other 15 Desk Booking & Hybrid Workplace products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is deskbird (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Mapiq alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 5 Nov 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data processing agreement, Transfer impact assessment, Legal entity, Hosting location. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 3 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 4 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
Sources (23)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.mapiq.com Checked 5 Nov 2026 Details →
- 2 Features page (desk and resource booking) www.mapiq.com Checked 5 Nov 2026 Details →
- 3 Features page (meeting rooms) www.mapiq.com Checked 5 Nov 2026 Details →
- 4 Features page (occupancy sensors) www.mapiq.com Checked 5 Nov 2026 Details →
- 5 Features page (workplace analytics) www.mapiq.com Checked 5 Nov 2026 Details →
- 6 Integrations page www.mapiq.com Checked 5 Nov 2026 Details →
- 7 API documentation www.mapiq.com Checked 5 Nov 2026 Details →
- 8 Documentation help.mapiq.com Checked 5 Nov 2026 Details →
- 9 Pricing page www.mapiq.com Checked 5 Nov 2026 Details →
- 10 About page www.mapiq.com Checked 5 Nov 2026 Details →
- 11 Terms of service (names the operating company) www.mapiq.com Checked 5 Nov 2026 Details →
- 12 Privacy policy www.mapiq.com Checked 5 Nov 2026 Details →
- 13 Security / trust page www.mapiq.com Checked 5 Nov 2026 Details →
- 14 Desk, room & parking booking — found from sitemap help.mapiq.com Checked 5 Nov 2026 Details →
- 15 Desk, room & parking booking — found from sitemap help.mapiq.com Checked 5 Nov 2026 Details →
- 16 Check-in, auto-release & booking rules — found from sitemap help.mapiq.com Checked 5 Nov 2026 Details →
- 17 Check-in, auto-release & booking rules — found from sitemap help.mapiq.com Checked 5 Nov 2026 Details →
- 18 Hybrid work coordination — found from sitemap help.mapiq.com Checked 5 Nov 2026 Details →
- 19 Hybrid work coordination — found from sitemap help.mapiq.com Checked 5 Nov 2026 Details →
- 20 Occupancy analytics & employee privacy — found from sitemap help.mapiq.com Checked 5 Nov 2026 Details →
- 21 Occupancy analytics & employee privacy — found from sitemap help.mapiq.com Checked 5 Nov 2026 Details →
- 22 Integrations, identity & administration — found from sitemap help.mapiq.com Checked 5 Nov 2026 Details →
- 23 Integrations, identity & administration — found from sitemap help.mapiq.com Checked 5 Nov 2026 Details →