Terms of service (with subprocessors) — Officely

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Facts read from this source

• Entity Report an error

  “HotelFlex Ltd (trading as Officely)”

• Service description Report an error

  “Services: Scheduling employee office days (the "Services").”

• Fee change notice Report an error

  “Company reserves the right to change the Service Fees or applicable charges and to institute new charges and Service Fees at the end of the Initial Service Term or then-currentrenewal term, upon thirty (30) days prior notice to Customer”

• Late payment interest Report an error

  “Unpaid amounts are subject to interest at an annual rate of 4% over the then-current base lending rate of Barclays Bank Plc”

• Invoice payment terms Report an error

  “full payment for invoices issued in any given month must be received by Company ten (10) days after the mailing date of the invoice”

• Named Report an error

  “HotelFlex may use Segment LLC, Google LLC, Intercom Inc, Active Campaign LLC, Retool Inc, Mixpanel Inc, Datahog LLC, Stripe Inc, Datadog Inc, Slack Technologies LLC, Zapier Inc, Peaberry Software Inc, OpenAI Inc, Kombo Technologies GmbH as Subprocessors to Process Customer Personal Data”

• Termination data retrieval Report an error

  “Company will make all Customer Data available to Customer for electronic retrieval for a period of thirty (30) days, but thereafter, Company may, but is not obligated to, delete stored Customer Data”

• Deletion on termination Report an error

  “the Customer may in its absolute discretion notify HotelFlex in writing within thirty (30) days of the date of termination of the Agreement to require HotelFlex to delete and procure the deletion of all copies of Customer Personal Data”

• DPA Report an error

  “EXHIBIT B Data Processing Addendum”

• GDPR scope Report an error

  “In the event that HotelFlex Processes personal data (each as defined below) contained in Customer Data of individuals located in the United Kingdom or EEA”

• Scc Report an error

  “such export shall be governed by the Standard Contractual Clauses between the Customer as exporter and such third party as importer”

• Security incident notification Report an error

  “notify the Customer of the Security Incident within 72 hours of becoming aware of the Security Incident”

• Audit rights Report an error

  “The Customer may, upon reasonable notice, audit(by itself or using independent third party auditors) HotelFlex’s compliance with the security measures set out in this DPA”

• Channels Report an error

  “Company will provide Technical Support to Customer via both telephone and electronic mail on weekdays during the hours of 9:00 am UK time through to 5:00 pm, with the exclusion of Bank Holidays in the UK”

• Response SLA Report an error

  “Company will use commercially reasonable efforts to respond to all Helpdesk tickets within one(1) business day”

• Jurisdiction Report an error

  “shall be governed by and construed in accordance with the law of England and Wales”

• Marketing use of customer name Report an error

  “Company may use Customer's name, logo, and related trade marks in any of Company's publicity or marketing materials”

• Product modules Report an error

  “Product Desk booking Meeting rooms Parking Attendance Integrations API”

• Liability cap Report an error

  “for any amounts that, together with amounts associated with all other claims, exceed the fees paid by Customer to Company for the Services under the Agreement in the 12 months prior to the act that gave rise to the liability”

• Confidentiality duration Report an error

  “and for a period of two years after termination or expiry of this Agreement”

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