Privacy policy — Robin

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• Entity name Report an error

  “Robin Powered, Inc.”

• Address Report an error

  “Robin Powered Inc. 53 State Street, Suite 2601 Boston, MA 02109”

• Deletion timeline Report an error

  “If your organization requests deletion of its data, we will process that request within 90 days.”

• Retention Report an error

  “We retain Personal Data for the duration of your (or your organization’s) active account”

• GDPR role Report an error

  “Robin is a Processor under GDPR. Data Protection and Data Transfer Agreements are available for customers subject to GDPR. Account administrators may request updated agreements via gdpr@robinpowered.com.”

• Third party reviews Report an error

  “We’ve engaged third party compliance reviews through Sphaerist Advisory and TrustArc's GDPR Priorities Assessment”

• AI EU exclusion Report an error

  “To further automate your workplace experience we may use your data to help leverage the latest technical advances in AI modeling. Data stored in our EU hosting is not included.”

• EU region available Report an error

  “Data stored in our EU hosting is not included.”

• Servers US Report an error

  “Our servers are located in the United States.”

• CCPA sale Report an error

  “Robin does not sell (as such term is defined in the CCPA) the personal information we collect (and will not sell it without providing a right to opt out).”

• Australia laws Report an error

  “For users who are residents of Australia, the collection and processing of your personal information is governed by the Australian Privacy Act of 1988 and Spam Act 2003.”

• Canada laws Report an error

  “we take appropriate steps to comply with applicable Canadian data privacy requirements, including Canada’s Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA).”

• Dispute resolution Report an error

  “we will respond within 45 days. If both sides fail to resolve the complaint, the individual has a right to engage with JAMS to address the complaint at no cost to them.”

• Coppa Report an error

  “if you are under 18 years of age, you are not permitted to use the Service”

• Aws Report an error

  “Amazon Web Services Inc. Cloud service provider United States”

• Sumo logic Report an error

  “Sumo Logic Centralized logging United States”

• Intercom Report an error

  “Intercom Live chat support United States”

• Sendgrid Report an error

  “SendGrid Email notifications United States”

• Looker Report an error

  “Looker Data analytics and visualization United States”

• Gainsight Report an error

  “Gainsight Customer success United States”

• Sigma Report an error

  “Sigma Analytics United States”

• Google Report an error

  “Google LLC* Cloud Services United States”

• Snowflake Report an error

  “Snowflake Data warehousing United States”

• Google API policy Report an error

  “Robin’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.”

• Payment vendor Report an error

  “You can find our current payment vendor's privacy policy here: https://stripe.com/us/privacy.”

• Do not track Report an error

  “We do not currently take any action based on these signals, however this may change in the future.”

• No direct marketing sharing Report an error

  “We do not share Personal Data collected through the Service with third parties for their direct marketing purposes.”

• User content public Report an error

  “The Service may permit you to submit photographs, user profiles, video, audio recordings, graphics, pictures, data, questions, comments, suggestions or other content, including Personal Data (collectively, "User Content")”

• Third party account linking Report an error

  “you may have an option to link your account to a third party account (e.g. Google) to help the registration, login and transaction process”

• Personal data removal controller vs processor Report an error

  “Where Robin is the data controller, such as for data collected through the use of our website or responses to communications, Robin will remove your personal data from its systems upon request. Where we are the data processor, such as data sent to Robin platform from customers, we will forward your request to the data controller.”

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