Terms of service — Jamie

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Facts read from this source

• Entity Report an error

  “wespond UG (haftungsbeschränkt) (hereinafter: Jamie) offers on its website www.meetjamie.ai”

• Delivery model Report an error

  “Jamie provides the customer with access to the version of the software offered on Jamie and selected by the customer as Software-as-a-Service (hereinafter: SaaS) via the Internet”

• Gross VAT included Report an error

  “The prices there are monthly or yearly gross prices in Euro and are inclusive of the statutory value-added tax at the applicable statutory rate, if applicable.”

• Billing periods Report an error

  “The customer has to use monthly or yearly billing.”

• Annual discount Report an error

  “The invoiced amount is calculated as 12 times the monthly fee for the ordered software (clause 7.1), less the discount for annual advance payment which is noted on Jamie's website.”

• Payment methods Report an error

  “Payments for contracts for the use of the software subject to charge with annual invoicing are usually made by bank transfer annually in advance.”

• Price increase cap Report an error

  “If the price increase amounts to more than 5% of the previous price, the customer may object to this price increase with a period of two weeks from notification.”

• Test period Report an error

  “The customer is obliged to check the functionality and general quality of the software during the test period”

• Availability guarantee Report an error

  “Jamie guarantees a 99% availability of the software provided as SaaS on an annual average.”

• Uptime exclusions Report an error

  “This does not apply to times in which the server cannot be reached due to other technical problems which are beyond Jamie's control (in particular force majeure, fault of third parties).”

• Critical response time Report an error

  “Jamie shall endeavour to ensure a response time of four hours for the beginning of the fault clearance in case of reports of disruptions of the system availability which lead to a total failure of the software”

• Minor error response Report an error

  “In case of minor errors that do not lead to a total failure of the software and occur during operation, Jamie will endeavour to react not later than one working day after receipt of the error message.”

• Hours Report an error

  “Monday to Thursday between 9:00 and 18:00 and Friday between 9:00 and 17:00 taking into account the holidays at the Cologne location”

• Maintenance notice Report an error

  “Jamie will announce this maintenance work by e-mail. The announcement shall be made at least 24 hours in advance.”

• Speaker memory Report an error

  “When the “Speaker Memory” function is activated, the provider processes voice profiles (biometric data linked to names) on behalf of the customer for speaker recognition.”

• Third party account link Report an error

  “you may be required to link your Jamie account with a Third Party Account.”

• Browsers Report an error

  “For an optimal use of the offers and functions of Jamie, the customer will use the browser types Google Chrome or Mozilla Firefox in their current version.”

• Shared accounts ban Report an error

  “The ban on the use of shared accounts refers to the Jamie account.”

• License scope Report an error

  “Jamie grants the customer a non-exclusive, simple, non-transferable right to use the booked software which is limited to the term of the contract.”

• Enterprise affiliates Report an error

  “When booking the functionalities of the Enterprise Version, the Customer's rights of use shall also extend to any contracts concluded with the Customer within the meaning of § 271 HGB, §§ 15 ff. AktG”

• DPA Report an error

  “By accepting these terms and conditions the customer agrees to the DPA (german: AVV) as well.”

• GDPR controller Report an error

  “The customer is the controller within the meaning of Art. 4 No. 7 GDPR.”

• Jurisdiction Report an error

  “The contractual relationship existing between the contracting parties shall be governed exclusively by the law of the Federal Republic of Germany”

• Contract language Report an error

  “For the conclusion of the contract, the English version is authoritative for the conclusion of the contract for customers.”

• B2b only Report an error

  “customers who are not consumers within the meaning of § 13 BGB (German Civil Code)”

• Minimum term Report an error

  “In the case of contracts for the use of the software subject to charge with yearly invoicing, a minimum term of one year applies.”

• Renewal notice Report an error

  “For contracts with monthly billing, the Customer may terminate the Agreement up to one day before the start of the next monthly billing cycle. For contracts with yearly billing, the Customer must provide notice of termination at least two weeks before the end of the current yearly term.”

• Default block after term Report an error

  “At the end of the contract period, the customer's account will be blocked.”

• Confidentiality period Report an error

  “The obligation of confidentiality shall also apply beyond the duration of the contract until twelve months after the effective termination of the contract.”

• Marketing logo consent Report an error

  “The customer consents for Jamie to disclose the collaboration between Jamie and the customer for marketing purposes and in this connection also use the company logo of the customer.”

• Gtc change notice Report an error

  “The customer will be notified of the changes and additions to the General Terms and Conditions by e-mail to the e-mail address provided by the customer at least four weeks before the planned effective date.”

• Privacy email Report an error

  “The customer may revoke this consent pursuant to this section at any time by declaration in text form (e.g. via e-mail at benedikt(at)meetjamie.ai).”

• Platforms Report an error

  “Download for Mac Download for Windows Download for iPhone”

• Comparisons Report an error

  “Compare to Zoom AI Microsoft Copilot Otter Fireflies Avoma Fathom Read AI Krisp Granola”

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