Terms of service — Fathom AI Notetaker

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• Entity Report an error

  “The Service is offered by Fathom Video Inc., located at 2261 Market Street #4156, San Francisco, CA 94114.”

• Last updated Report an error

  “Last Updated: March 4, 2026”

• Description Report an error

  “The Service provides tools for use in connection with the conferencing service provided by Zoom Video Communications, Inc. (“Zoom”), Google Meet, Microsoft Teams and other compatible third-party conferencing applications, which may include functionalities that enable the recording or transcribing of a user’s video conferencing calls, or the sharing of portions of such calls.”

• Tiers Report an error

  “We have multiple tiers of subscriptions with various offerings. We offer a free edition, a paid subscription for individual users and a Team Account available to our enterprise customers.”

• Team account names Report an error

  “A “Team Account” means any enterprise account you hold with Fathom under the names “Team,” “Business,” or “Team Edition,” depending on your account type.”

• Free tier limitations Report an error

  “If you are using the free edition of the Service, Fathom is not obligated to provide any indemnities or warranties in Sections 12 and 13 and such Fathom indemnities or warranties terms do not apply to you.”

• Eligibility age Report an error

  “You must be at least 18 years old to use the Service.”

• Required account connection Report an error

  “You must be logged into and allow a connection from the Service to an active third party video conferencing account and your Google Calendar or Outlook Calendar to use the Service.”

• Team admin controls Report an error

  “As a Customer with a Team Account, your Team Account administrator can configure the access and sharing rules for workspaces and User Content within your Team Account.”

• Content ownership team Report an error

  “If you sign up for our Service as an Authorized User as part of your company’s business Team Account, the User Content in that Team Account belongs to your company.”

• Content ownership individual Report an error

  “if you sign up for a personal individual account, you retain any copyright and other proprietary rights that you may have in your User Content in your personal individual account.”

• Content not transferable between accounts Report an error

  “the User Content in your account is tied to a specific email address used to create the account and cannot be transferred to another account.”

• Backup retention Report an error

  “copies of your User Content may persist in database backups for up to 30 days.”

• Deletion on account delete Report an error

  “we will still retain User Content unless you delete your account and upon electing to do so, we will permanently delete your User Content and other data provided by you to us, unless we have your consent to retain it.”

• AI training Report an error

  “We do not authorize third parties to use your personal information or User Content to train their artificial intelligence models. We may use and create de-identified data generated from your User Content to train, customize or improve our in-house artificial intelligence models in order to improve our Service.”

• AI training opt out Report an error

  “You can opt out of the use of your de-identified data in this manner within your Fathom account settings.”

• Listing Report an error

  “We may use third party subprocessors listed on trust.fathom.video that assist us in providing the Service to you and your User Content may be transmitted through or stored on their systems.”

• Recording consent required Report an error

  “use the Service if any participant on your call does not consent to be recorded;”

• Confidentiality commitment Report an error

  “We will use commercially reasonable efforts to prevent any unauthorized use or disclosure of your or Customer’s Confidential Information, including by implementing technical, administrative, and organizational security measures to ensure the security, integrity and confidentiality of your or Customer’s Confidential Information”

• Auto renewal Report an error

  “your subscription will be automatically renewed on a monthly or annual basis as you select (“Subscription Term”) unless you cancel your subscription.”

• Cancellation Report an error

  “You may cancel your subscription, without penalty or obligation, at any time prior to the applicable monthly renewal date.”

• Currency Report an error

  “Unless otherwise indicated, all prices, fees and other charges are in U.S. dollars, and all payments shall be in U.S. currency.”

• Refunds Report an error

  “All fees are non-refundable exclusive of any applicable taxes, which you are responsible for.”

• Suspension nonpayment Report an error

  “We reserve the right to suspend your Service if you fail to pay your fees when they are due.”

• CRM export Report an error

  “We may provide tools through the Service that enable you to export information (such as User Content) to third-party services, including through features that allow you to link to an account on the third-party service, such as through your CRM systems.”

• DPA Report an error

  “If you are subject to an applicable law that requires a data processing agreement, Fathom’s Data Processing Agreement (“DPA”) available at https://fathom.ai/dpa is hereby incorporated by reference.”

• HIPAA baa Report an error

  “If the Health Insurance Portability and Accountability Act ("HIPAA") applies to you, the Fathom Business Associate Agreement available at https://fathom.ai/baa is hereby incorporated by reference.”

• Governing law Report an error

  “These Terms are governed by the laws of the State of California without regard to conflict of law principles.”

• Liability cap Report an error

  “THE AGGREGATE LIABILITY OF THE FATHOM ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF (I) US$100 AND (II) THE AMOUNT PAID BY YOU OR PAYABLE BY YOU UNDER THESE TERMS DURING THE 12-MONTH PERIOD PRIOR TO THE DATE THE CLAIM AROSE.”

• Arbitration Report an error

  “you and Fathom agree that every dispute arising in connection with these Terms will be resolved by binding arbitration.”

• Arbitration opt out Report an error

  “you may opt out of arbitration and the provisions of this Section within 30 days after the date that you agree to these Terms by sending a letter to Fathom Video Inc., Attention: Legal Department – Arbitration Opt-Out”

• Dmtime Report an error

  “We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. § 512, as amended).”

• Commitment Report an error

  “We will use commercially reasonable efforts to provide prompt and comprehensive support services to our users.”

• Terminate free edition anytime Report an error

  “we may terminate these Terms, or suspend or terminate your access to the Service, at any time for any reason or no reason, with or without notice if you have the free edition of our Service.”

• Breach cure period Report an error

  “If you breach these Terms and you have a paid subscription to our Service, we will give you notice through your account or the through the email provided in your account to cure such breach within thirty (30) days of receiving notice before we terminate your account.”

• Public API Report an error

  “Public API & MCP”

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