AI Meeting Assistants & Notetakers
Fathom AI Notetaker
Rest of world Report an errorPanel rating · 6 judges · How to read the stars
Category median
Sovereignty: 1 of 6 dimensions proven
0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Fathom Video Inc. · www.fathom.ai
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Fathom AI Notetaker at a glance
- Vendor
- Fathom Video Inc.
- Headquarters
- Not stated on the vendor’s pages as of 5 Nov 2026
- Data hosting
- Outside the EU by default source, captured 5 Nov 2026
- Free plan
- Yes, per the vendor’s own page source, captured 5 Nov 2026
- Panel verdict
- The AI panel rates Fathom AI Notetaker 2.5/5, the mean of 6 judges. Fathom is an AI meeting notetaker that records, transcribes and summarizes calls on Zoom, Google Meet, Microsoft Teams and Slack Huddles, with a bot-free mode in beta on Mac. how scores are made
- As of
- Vendor pages captured 5 Nov 2026; evaluated by the panel 6 Nov 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Fathom is an AI meeting notetaker that records, transcribes and summarizes calls on Zoom, Google Meet, Microsoft Teams and Slack Huddles, with a bot-free mode in beta on Mac. Its strongest mark, 7 for integrations and workflow, rests on a public REST API with webhooks and SDKs, an official MCP server, and CRM field sync into Salesforce and HubSpot. Its weakest scores go to sovereignty at 3 — the privacy policy states the service is hosted in the United States by Fathom Video Inc., a Delaware corporation, and the trust page listing subprocessors was captured empty — and consent and codetermination at 3 to 4, where the terms set a consent duty and the data processing agreement promises help with data protection impact assessments, but no public information covers guest notices, participant opt-outs or works-council material. Judges split on summaries and knowledge, 4 to 6: rationales weighing German-language minutes treat the documented English-only summaries as close to disqualifying, while others credit named action items and follow-up emails. Pricing transparency sits at 5 to 6 on published tiers.
Speaks for it
- Public REST API documented with webhooks, TypeScript and Python SDKs, OAuth for installable apps and an official MCP server for ChatGPT and Claude.
- CRM field sync maps AI-extracted pain points, timelines and next steps into Salesforce and HubSpot records with no manual entry.
- Published prices: Team $15 /month / per user (2 user min), Business $25 /month / per user (2 user min), Enterprise $35 /month / per user annual only, plus a free plan with unlimited recordings and no usage caps.
- Enterprise tier documents SSO with SCIM provisioning, custom data retention policies, regional storage options and audit logs, with SOC 2 Type II and encryption at rest and in transit.
- Third parties are barred from training on meeting content, with an account opt-out for the vendor's in-house training on de-identified data.
Held against it
- The API reference states summaries are always displayed in English, and the captured pages never confirm German among the supported languages.
- The privacy policy states the service is hosted in the United States, and the trust page listing subprocessors was captured empty, leaving the AI and transcription providers unnamed.
- We found no public information on a recording notice to external guests, a participant opt-out, or a way to switch off coaching metrics and AI scorecards per organisation.
- We found no public information on transcription accuracy, timestamps, custom vocabulary or transcript editing, the bot-free mode is a Mac-only beta, and the in-person iOS app is described as not live yet.
- Default retention reads only 'as long as necessary or legally required', backups may persist for up to 30 days, and the Launch Assist add-on carries no published price.
Best for
- Your sales team runs on HubSpot or Salesforce and wants call pain points, timelines and next steps written into CRM records after every meeting.
- You build internal tooling and want a documented API with webhooks, TypeScript and Python SDKs and an official MCP server for ChatGPT or Claude.
- Your meetings run in English and you need decisions and action items assigned by name, pushed to Slack, Asana or Notion.
- You want to start on a free plan with unlimited recordings and no usage caps before committing seats.
Avoid if
- You need minutes in German — the API reference states summaries are always displayed in English, and German is not confirmed among the supported languages.
- Your deployment requires a documented European processing chain — the service is stated to be hosted in the United States and the subprocessor list page was captured empty.
- You must document guest notices and participant opt-outs before rollout — the captured pages set a contractual consent duty, and we found no public information on notices or opt-out mechanisms.
- Your meetings happen in person — the iOS app for on-device capture is described as not live yet and bot-free capture is a Mac-only beta.
The scores
| Criterion | Panel median |
|---|---|
| Recording, transcription & languages | 2 of 5 |
| Summaries, action items & meeting knowledge | 2.5 of 5 |
| Integrations, API & workflow | 3.5 of 5 |
| Consent, participant rights & works council | 2 of 5 |
| Retention, AI training & administration | 3 of 5 |
| European sovereignty | 1.5 of 5 |
| Pricing transparency | 3 of 5 |
Recording, transcription & languages
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How this is scored
How the conversation gets in and how faithfully it is written down: a bot that joins Zoom, Microsoft Teams, Google Meet and Webex, botless capture from a desktop or mobile app, in-person meetings and phone calls, file upload, live transcription, speaker identification and names, the languages supported with German stated, meetings that switch language, custom vocabulary for names and jargon, timestamps linked to the recording, and editing of the transcript.
0 — Does not record or transcribe meetings; a note template or agenda tool without capture.
3 — A bot that joins one or two conferencing tools and produces a transcript; languages, speaker names, in-person capture and accuracy are basic or not described.
5 — A bot for Zoom, Teams and Google Meet, a desktop or mobile app for in-person meetings, file upload, speaker identification, German among the supported languages, timestamps linked to the recording, and an editable transcript.
8 — Botless capture documented next to the bot, Webex and phone or dialer calls, live transcription, mixed-language meetings handled, custom vocabulary, speaker names learned across meetings, and the transcription engine or its accuracy per language stated.
10 — Capture a regulated team relies on: every channel above with accuracy published per language and method, dialects and specialist vocabulary documented, on-device or customer-hosted transcription as an option, and how errors are corrected and fed back stated.
The Management Consultant
The captured pages show a bot joining Zoom, Google Meet, Microsoft Teams and Slack Huddles, plus a documented bot-free Mac beta that captures device audio while keeping speaker attribution and mute acknowledgment, with capture, transcription and summarization in real time. But we found no public information on the supported languages — German is never confirmed — nor on custom vocabulary, timestamps, transcript editing or file upload, and the dedicated iOS app for in-person meetings is announced as not live yet, so my workshop-in-a-client-room use case stays unanswered. 12 11 8 10
The Sales Team Lead
The bot covers Zoom, Microsoft Teams and Google Meet plus Slack Huddles, a botless Mac beta is documented alongside it with speaker attribution and mute acknowledgment kept, and capture, transcribe and summarize run in real time. But I found no public information stating German among the supported languages, and the API reference says the summary is always in English — a real question mark for my German-language calls — while Webex, phone calls, file upload, timestamps, custom vocabulary and transcript editing are not described on the pages I read. 12 11 8 13
The Works Council Chair
The captured pages show a bot that joins Zoom, Google Meet, Microsoft Teams and Slack Huddles, a bot-free beta on Mac that keeps speaker attribution and mute acknowledgment, and real-time capture, transcription and summarisation. We found no public information on supported languages with German stated, transcript editing, timestamps or accuracy, and the dedicated iOS app for in-person meetings is described as not live yet. 12 11 8
The Data Protection Officer
A bot that joins Zoom, Google Meet, Microsoft Teams and Slack Huddles is documented next to a bot-free beta (Mac only) that keeps speaker attribution and mute acknowledgment, and capture, transcription and summarisation are described as happening in real time. The captured pages give no supported languages — German is not confirmed — and no Webex, phone or dialer capture, custom vocabulary, timestamps, transcript editing or accuracy figures. 1 10 11 12
The IT Lead
A bot is documented for Zoom, Google Meet, Microsoft Teams and Slack Huddles with real-time capture, plus a Mac-only bot-free beta that preserves speaker attribution and mute acknowledgment. The captured API page states summaries are 'Always displayed in English', the in-person iOS app is described as coming soon rather than live, and we found no public information on supported transcription languages including German, Webex or phone capture, file upload, custom vocabulary, or transcript editing. 1 8 11 12 13
The Skeptic
A bot that joins Zoom, Google Meet, Microsoft Teams and even Slack Huddles, with a documented bot-free mode that keeps speaker attribution — but that mode is a Mac-only beta and the in-person iOS app is explicitly not live yet. Beyond the platforms, the capture story goes quiet: we found no public information on supported languages, German included or not, transcription accuracy, timestamps, custom vocabulary or transcript editing. Which engine writes the words down, and how well, is not stated anywhere we read. 1 8 11 12
Summaries, action items & meeting knowledge
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How this is scored
What the tool makes of the transcript: summaries and minutes by meeting type with editable templates, decisions and action items with owners and due dates, summaries in the meeting's language or a chosen one, follow-up emails, clips and highlights, search across all meetings, questions answered over the archive with citations back to the transcript passage, shared team folders or channels, and the minutes exported to Word, PDF or a wiki.
0 — No summaries of any kind; only the raw transcript or recording.
3 — One generic summary per meeting; templates, action items, search across meetings and citations are basic or not described.
5 — Summaries with templates per meeting type, action items and decisions extracted, the summary language selectable with German available, search across meetings, questions answered over one or several meetings, and sharing or export of the minutes.
8 — Custom templates per team, action items with owners pushed to task tools, answers that cite and link the transcript passage they rest on, topic or keyword tracking across meetings, team libraries with permissions, and the AI models used for summaries named.
10 — Meeting knowledge a company can audit: every generated statement traceable to its source passage, hallucination handling and human review documented, summary quality by language stated, and the archive queryable through an API or MCP server with the same permissions as in the app.
The Management Consultant
Decisions and action items assigned by name, a three-sentence summary, follow-up emails, search and questions across team calls, and sharing to Slack, Asana or Notion are all documented. We found no public information on templates per meeting type, and the API documentation states summaries are "Always displayed in English" — for a practice that runs half its meetings in German, minutes that are English-only as documented are close to disqualifying. 14 5 13 11
The Sales Team Lead
This is close to my wish list: a three-sentence summary with the decisions made and each action item assigned by name, a ready-to-send follow-up email after every meeting, and tasks pushed to Asana or Notion, plus search, Ask Fathom across team calls, trackers, Deal View and a shared workspace with folders. It stays below the top band because summaries are stated to always be in English, and custom templates per team, answers that link back to the transcript passage, and the models behind the summaries are not described. 14 5 13 12
The Works Council Chair
Summaries with decisions and action items assigned by name, search, Ask Fathom questions across team calls, trackers and a shared workspace are documented, with automation recipes pushing tasks to Asana or Notion. The API reference, however, states the summary is "Always displayed in English", and we found no public information on German summaries, templates per meeting type, or answers that cite the transcript passage they rest on — thin ground for a German-language workforce. 14 5 13 12
The Data Protection Officer
Summaries with decisions and action items assigned by name, search across meetings, Ask Fathom over team calls, trackers, scorecards, a shared workspace and pushes to Slack, Asana and Notion are documented. The API reference, however, states the summary "is always in English", and we found no public information on summary templates per meeting type, answers citing the transcript passage they rest on, or the model that writes the summaries. 1 5 7 13 14
The IT Lead
Decisions and action items assigned by name are documented and can be pushed to Asana or Notion, with search and Ask Fathom across team calls, trackers, scorecards, deal view and a shared workspace with folders. We found no public information on summary-language selection with German (the API documents English only), templates per meeting type, or answers that cite the transcript passage they rest on. 1 5 7 13 14
The Skeptic
Summaries, decisions and action items assigned by name appear the moment a meeting ends, with search and Ask Fathom across team calls, a shared workspace and recap emails. But the developer documentation for the summary endpoint says it is "Always displayed in English", and we found no templates per meeting type, no named summarizing models, and no answers that cite the transcript passage they rest on. For a German-speaking team I cannot confirm the minutes would arrive in the meeting's language. 1 5 7 13 14
Integrations, API & workflow
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How this is scored
How the notes reach the place where work happens: calendar connection with rules for which meetings are recorded, CRM fields filled from the call (HubSpot, Salesforce, Pipedrive, Microsoft Dynamics), project and task tools, Slack and Microsoft Teams channels, Notion, Confluence and SharePoint, Zapier, Make or n8n, a documented REST API and webhooks, an MCP server for AI assistants, and browser extensions and native apps.
0 — No integrations and no export; the notes stay in the app.
3 — A calendar connection and an email or Slack summary; CRM, API and task tools are basic or not described.
5 — Google and Microsoft calendars, a native CRM integration (HubSpot or Salesforce), Slack or Teams, a task or wiki tool, Zapier or Make, and a documented API or webhooks.
8 — CRM field mapping per meeting type, several CRMs including Microsoft Dynamics or Pipedrive, a full REST API with webhooks and reference documentation, an MCP server, SharePoint or Confluence export, and recording rules per calendar or meeting type.
10 — An integration layer a company builds on: every object reachable by API with rate limits and versioning stated, granular OAuth scopes, data residency kept across integrations, and the integrations administered centrally with logs.
The Management Consultant
Google and Outlook calendar connection (required, read-only), native HubSpot and Salesforce sync with AI-extracted fields mapped to records, Slack, Asana, Notion, Zapier and Make, a documented REST API with webhooks and TypeScript/Python SDKs, and an official MCP server for ChatGPT and Claude — the strongest part of the file. We found no public information on Microsoft Dynamics or Pipedrive, Confluence or SharePoint export, or recording rules per calendar or meeting type. 13 15 12 5 3 9
The Sales Team Lead
The HubSpot piece is exactly what I need: CRM field sync maps AI-extracted pain points, timelines and next steps into Salesforce and HubSpot records after every call with no manual entry, on top of a documented REST API with webhooks and TypeScript and Python SDKs, an official MCP server, Zapier, Make, Slack, Asana and Notion, with Outlook and Google Calendar required. What holds it back: no Pipedrive or Microsoft Dynamics, no Confluence or SharePoint export, and no field mapping per meeting type or recording rules per calendar are described. 12 13 15 5 2 3
The Works Council Chair
The notes reach the systems where work happens: a documented REST API with webhooks and SDKs, an MCP server for ChatGPT, Claude and other tools, CRM field sync into Salesforce and HubSpot with no manual entry, plus Slack, Asana, Notion, Zapier and Make. We found no public information on recording rules per calendar or meeting type, SharePoint or Confluence export, or CRMs beyond Salesforce and HubSpot. 13 15 12 2 5
The Data Protection Officer
A documented REST API with webhooks, TypeScript and Python SDKs, OAuth for installable apps and an official MCP server sits alongside native HubSpot and Salesforce field sync, Slack, Asana, Zapier and Make, with the Outlook or Google calendar connection required for the service to work. We found no public information on Microsoft Dynamics or Pipedrive, SharePoint or Confluence export, or recording rules per calendar or meeting type. 3 5 9 12 13 15
The IT Lead
A public REST API with webhooks, TypeScript and Python SDKs, OAuth for installable apps and an official MCP server are documented, alongside HubSpot and Salesforce field sync, Slack, Asana, Notion, Zapier, Make, and Outlook or Google Calendar as a requirement. For a Microsoft shop like mine the gaps matter: we found no public information on posting summaries to Microsoft Teams channels, SharePoint or Confluence export, Microsoft Dynamics or Pipedrive, or recording rules per calendar or meeting type. 3 5 9 12 13 15
The Skeptic
A real integration layer: the calendar connection is mandatory and read-only, HubSpot and Salesforce receive AI-extracted field sync, Slack, Asana, Notion, Zapier and Make are listed, and there is a documented REST API with webhooks, SDKs, OAuth and an MCP server at a public URL. Two CRMs is where the breadth stops — we found no public information on Microsoft Dynamics or Pipedrive, SharePoint or Confluence export, or recording rules per calendar or meeting type. A three-user-per-domain cap on CRM sync appears on the pricing page and deserves a look before anyone counts seats. 3 5 9 12 13 15
Consent, participant rights & works council
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How this is scored
Whether every person in the meeting knows and can decide, and whether the tool can be introduced under German co-determination: a recording notice to all participants including external guests, consent or opt-out before the recording starts, a visible bot or a stated notice for botless capture, rules for when the assistant joins automatically, stopping and deleting a recording on request, per-person analytics (talk time, sentiment, engagement scores) off by default or switchable per organisation, material or a template for a works agreement (Betriebsvereinbarung, § 87 (1) no. 6 BetrVG), and support for a data protection impact assessment.
0 — Built to record people without their knowledge, or sells covert recording or individual performance scoring as a feature.
3 — A general privacy statement and a bot that appears in the participant list; notices to guests, opt-out, per-person analytics and works councils are basic or not described.
5 — A recording notice to participants by chat message, email or the bot's name, a way for a participant to stop the recording or opt out, admin rules for when the assistant joins, recordings deletable on request, and per-person analytics described with how to switch them off.
8 — Consent collected before recording starts for external participants, per-person analytics off by default or switchable per organisation, botless capture with its notice method documented, a works-council information pack or works-agreement template published, DPIA support, and the EU AI Act classification stated.
10 — Co-determination built into the product: every analytic and its granularity documented for the works council, consent and opt-out logged per participant, configuration changes logged, minimum group sizes for any team statistics, and references of works-council-approved rollouts published.
The Management Consultant
The terms require that no participant be recorded without consent, the bot-free mode preserves mute acknowledgment, and the data processing agreement promises assistance with data protection impact assessments. Beyond that we found no public information on participant notices, an opt-out mechanism, consent logging, or the defaults for the coaching metrics and AI scorecards — and no works-council pack or works-agreement template, which is what I would need before introducing this to our team. 8 12 10 5
The Sales Team Lead
The terms put the consent duty on every user, the bot joins as a visible participant, the botless beta keeps mute acknowledgment, and the DPA promises assistance with data protection impact assessments. But I found no recording notice to external guests, no participant opt-out mechanism, coaching metrics and AI scorecards with no stated way to switch them off per organisation, and nothing at all on works-council material, a works-agreement template or the EU AI Act — a gap I would have to close myself before any German rollout. 8 12 5 10 9
The Works Council Chair
The terms forbid using the service if any participant does not consent, the bot appears in the participant list, and the data processing agreement promises assistance with a data protection impact assessment. Beyond that we found no public information on a notice to external guests, a participant opt-out, admin rules for when the assistant joins, per-person analytics being switchable off, or any works-council information pack or works-agreement template — while coaching metrics and AI scorecards are advertised as features. Before I could agree to this under § 87 BetrVG, the vendor would have to answer in writing who is told a recording runs and who can stop it. 8 10 11 5 12
The Data Protection Officer
The terms prohibit use when any participant withholds consent to be recorded, the DPA promises assistance with data protection impact assessments, and the bot-free capture method is described — points I would credit in a DPIA. But we found no public information on a notice to external guests, a participant opt-out or stop mechanism, works-council material or an EU AI Act classification, and the coaching metrics and AI scorecards carry no documented default state or off-switch. 5 8 10 11 12
The IT Lead
Consent appears as a contractual duty on the user — the terms prohibit use 'if any participant on your call does not consent to be recorded' — and the DPA commits to assisting with data protection impact assessments, with enterprise deletion requests routed through the customer administrator. We found no public information on a recording notice to external guests, a participant opt-out, admin rules for when the assistant joins, whether coaching metrics and AI scorecards can be switched off per organisation, or works-agreement material for a works council. 5 8 9 10 12
The Skeptic
The terms forbid using the service if any participant does not consent to be recorded, and the data processing agreement promises reasonable assistance with a data protection impact assessment — that is the whole story. We found no public information on a recording notice to guests, a participant opt-out or way to stop a recording, or rules for when the assistant joins automatically. Coaching metrics and AI scorecards exist as features with no documented default-off or off switch, and there is no works-council pack or works-agreement template that we could find. 5 8 10 11 12
Retention, AI training & administration
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How this is scored
What the employer can govern: retention periods and automatic deletion of recordings, transcripts and summaries, whether audio and video can be discarded after transcription, sharing defaults and link permissions, customer content excluded from model training by contract, the AI and transcription providers named with their region and their own retention, encryption, single sign-on (SAML), SCIM, roles and workspaces, admin policies on auto-recording and sharing, audit logs, export of the whole archive, and security certifications such as ISO 27001 and SOC 2.
0 — No administration and no deletion; every user decides alone and recordings are kept indefinitely.
3 — Users can delete their own recordings and a security page exists; retention policies, model training, SSO and audit logs are basic or not described.
5 — Retention settings per workspace, customer content excluded from model training, team workspaces with roles, single sign-on, admin control over sharing and auto-recording, encryption at rest and in transit, and ISO 27001 or SOC 2 stated.
8 — Automatic deletion by policy with audio discardable after transcription, the AI and transcription subprocessors named with region and zero retention, SAML with SCIM, granular roles, audit logs, legal hold or export of the full archive, and certifications with their scope published.
10 — Governance an auditor accepts: every retention, sharing and recording policy enforceable centrally and logged, models run on the vendor's own or the customer's infrastructure as an option, audit logs exportable to a SIEM, and the deletion of every copy, including at subprocessors, documented.
The Management Consultant
SOC 2 Type II, encryption at rest and in transit, SSO with SCIM, admin-level retention controls with regional storage options and audit logs, deletion on request, and custom retention are all stated. The training promise is qualified rather than absolute: third parties such as OpenAI or Anthropic are barred from training, but Fathom trains its own in-house models on de-identified content unless you opt out — not the written guarantee my clients ask for — and we found no public information on discarding audio after transcription, legal hold, or export of the full archive. 10 8 9 12 5
The Sales Team Lead
Admin-level retention controls, regional storage options and audit logs, SOC 2 Type II with HIPAA and penetration testing, SSO with Okta SCIM provisioning, encryption at rest and in transit, and contract terms barring third parties from training their models on our calls with an opt-out for the in-house de-identified training — a governance story I can take to our data protection officer. Discarding audio after transcription, granular roles, and the subprocessors with their regions and retention are not documented in the pages I read. 12 10 5 8
The Works Council Chair
The stated default retention is "as long as necessary or legally required", with custom data retention policies, regional storage options and audit logs placed at the admin level for enterprise accounts; we found no public information on automatic deletion by policy or audio being discarded after transcription. Single sign-on with SCIM provisioning, admin sharing rules, encryption at rest and in transit, SOC 2 Type II, third parties barred from training on customer content and an opt-out from the vendor's in-house training on de-identified data are all documented — enough to negotiate on, not yet enough to sign. 9 5 12 8 10
The Data Protection Officer
Enterprise plans carry custom data retention, regional storage options and audit logs, SSO with SCIM, admin sharing rules, encryption at rest and in transit and SOC 2 Type II, and third parties such as OpenAI, Anthropic or Google are barred from training on meeting content — though in-house models train on de-identified data with an account opt-out, and base retention is only "as long as necessary". Voiceprints are collected solely for iOS users who opt in and are classed as biometric under Illinois and Colorado law; we found no public information on the subprocessor names, so the transcription and model providers and their retention stay unverified. 5 8 9 10 12
The IT Lead
The enterprise tier documents SSO with SCIM provisioning including Okta, custom data retention policies, admin-configured access and sharing rules, audit logs and regional storage options, backed by SOC 2 Type II, HIPAA and encryption at rest and in transit, and third parties are barred from training on our content with an opt-out even for the vendor's own de-identified training. We found no public information on discarding audio after transcription, named AI and transcription subprocessors with region and zero retention, granular roles, legal hold, or exporting audit logs to a SIEM. 5 8 10 12
The Skeptic
Retention is configurable with regional storage options and audit logs described for admins, SSO with SCIM provisioning exists, encryption and a SOC 2 Type II audit are stated, and third parties are barred from training on your content — with the in-house training on de-identified data openly disclosed and an opt-out. But the default retention reads only "as long as necessary or legally required", backups persist up to 30 days after deletion, and we found no public information on discarding audio after transcription, SAML specifically, legal hold, or export of the full archive. 5 8 9 10 12
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where recordings, transcripts, summaries, voice profiles and account data are stored and processed, which language model and transcription providers read them and where, and who the other subprocessors are (hosting, email, support, analytics and payment tools). Independently sourced by the sovereignty pipeline. A conferencing platform outside Europe that the customer already uses is part of the meeting, not counted against the notetaker; where the notetaker stores and processes the conversation is.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (language models, transcription, email, support, payment) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors including the AI providers listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, with transcription and language models run in Europe by European operators, data export and deletion documented, and certifications published with their scope rather than implied.
The Management Consultant
The contracting entity is Fathom Video Inc., a Delaware corporation in San Francisco, the service is stated to be hosted in the United States, and the privacy policy names EU and UK representatives in Cork and London with Standard Contractual Clauses and the Data Privacy Framework as safeguards; a data processing agreement is published. The data processing agreement refers to a subprocessor list at the trust center, but we found no public information naming those providers or their locations, so nothing in the chain is evidenced as European. 9 8 10
The Sales Team Lead
The contracting entity is Fathom Video Inc., a Delaware corporation in San Francisco, the service is hosted in the United States, and the safeguards are Standard Contractual Clauses plus the Data Privacy Framework, with an EU representative in Cork and the Netherlands named for EEA transfers — a US vendor with a published DPA, not a European one. The subprocessor list is only pointed to at the trust center without names on the captured pages, and which language model and transcription providers read our recordings, and where, is not stated. 9 10 8
The Works Council Chair
The contracting entity is Fathom Video Inc., a Delaware corporation in San Francisco, the privacy policy states the service is hosted in the United States, and the terms run under California law with binding arbitration. An EU representative in Cork, EU-U.S. Data Privacy Framework certification and a published data processing agreement exist, but we found no public information on European hosting, and the trust-page subprocessor list shows no entries in the captured version, so the AI and transcription providers behind the product remain unnamed. 9 10 8
The Data Protection Officer
Fathom Video Inc., a Delaware corporation under California law, hosts the service in the United States; a data processing agreement on Common Paper standard terms is published, an EU representative sits in Cork, the Netherlands is named for EEA transfers, and SCCs plus the Data Privacy Framework are the stated safeguards. The subprocessor list is only referenced at the trust page, and we found no public information on the names and regions of the subprocessors — including which language model and transcription engine read the recordings — so I cannot verify the chain for a European deployment. 8 9 10 12
The IT Lead
The contracting entity is Fathom Video Inc., a Delaware corporation in San Francisco under California law, and the privacy policy states the service is 'hosted in the United States'; a DPA on Common Paper standard terms exists with SCCs, Data Privacy Framework certification, an EU representative in Ireland, and a subprocessor list pointed to a trust page that was captured empty. That is a US-hosted processing chain with standard transfer safeguards rather than European storage. 8 9 10
The Skeptic
The contracting entity is Fathom Video Inc., a Delaware corporation in San Francisco, and the privacy policy says plainly that the service is hosted in the United States. There is a Common Paper data processing agreement, Standard Contractual Clauses, Data Privacy Framework certification and an EU representative in Cork — safeguards for an American chain, not a European one — and the trust page that should list the subprocessors was captured empty, so I cannot say who else reads the recordings; Google Analytics and HubSpot appear as analytics providers. Regional storage options are mentioned for admins without any EU hosting being documented. 6 8 9 10
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per seat and tier, what counts as a seat (every invited user, only recording users), transcription minutes or credits included, storage limits, which features (CRM integrations, API access, SSO, custom retention, EU hosting, AI credits) cost extra, the free tier and its limits, monthly versus annual billing, minimum seats and VAT.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free tier exists, but how cost scales with seats, minutes or features is unclear.
5 — Tiers are public with their seat price and main inclusions, but at least one commonly needed piece (SSO, CRM integration, API, custom retention, EU hosting, minute or credit limits) is unpriced or "on request".
8 — Every tier priced publicly with its scaling rule (seats, minutes, credits, storage), add-ons priced, what counts as a seat stated, overage handling stated, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given team size and meeting volume, with every add-on, overage and support fee and the cancellation and data-return terms published.
The Management Consultant
Prices are public and simple: a free plan with unlimited recordings and no usage caps, Team at $15 /month / per user (2 user min), Business at $25 /month / per user (2 user min), Enterprise at $35 /month / per user annual only, with annual billing saving 25%+, prices in US dollars and taxes borne by the customer. The Launch Assist implementation service is marked only as a paid add-on without a figure, and we found no public information on what exactly counts as a seat, storage limits, or VAT treatment — so I cannot compute a full annual cost for my twelve-person firm from the pages alone. 5 12 8
The Sales Team Lead
The tiers are public — Team "$15 /month / per user (2 user min)", Business "$25 /month / per user (2 user min)", Enterprise "$35 /month / per user *Annual only", and a free plan with unlimited recordings and no usage caps, with "Annually (save 25%+)" and a 90 day guarantee. But what counts as a seat, the VAT treatment for a German buyer, storage limits and which plan the "Max 3 users/ domain" CRM limit applies to are unclear, and Launch Assist is flagged as a paid add-on without a price. 5 12 8
The Works Council Chair
The pricing page publishes Team at $15 /month / per user (2 user min), Business at $25 /month / per user (2 user min), Enterprise at $35 /month / per user annual only, annual billing saving 25%+, a free plan with unlimited recordings and no usage caps, and cancellation without penalty. We cannot compute the full cost: single sign-on, custom retention and the Launch Assist add-on are not priced publicly, and we found no public information on VAT treatment or what counts as a seat beyond the two-user minimum. 5 12 8
The Data Protection Officer
Team at "$15 /month / per user" with a 2-user minimum, Business at "$25 /month / per user", Enterprise at "$35 /month / per user" billed annually only, annual billing "save 25%+", and a free plan with "unlimited recordings with no usage caps" are public, with cancellation without penalty and taxes borne by the customer stated in the terms. We found no public information on what counts as a seat, storage limits, or the price of the Launch Assist add-on, and features such as SSO and custom retention are tier-gated rather than priced. 5 8 12
The IT Lead
Team, Business and Enterprise seat prices are public at $15, $25 and $35 per user per month with a 2-user minimum and Enterprise annual only, plus a free plan with unlimited recordings and no usage caps, published cancellation and auto-renewal terms in US dollars, and non-refundable fees. The annual saving is stated only as 'save 25%+', and we found no public information on what counts as a seat, VAT treatment, storage limits, or the price of add-ons such as Launch Assist — so whether a 400-seat price holds is not derivable from the captured pages. 5 8 12
The Skeptic
Four price points are public: a free plan with unlimited recordings and no usage caps, Team at $15/month/per user, Business at $25/month/per user, and Enterprise at $35/month/per user annual only, each paid tier with a two-user minimum, plus a stated annual saving of 25% or more, currency, tax treatment and cancellation terms. What I still cannot compute: whether the listed prices are the monthly or the annual basis, what counts as a seat, and the price of the Launch Assist add-on, which the feature matrix marks with a dollar sign but no figure. 5 8 12
European sovereignty — proven facts
1 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Outside the EU ⚠ unverified | 0/4 pts | 9 Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Fathom AI Notetaker
Is Fathom AI Notetaker European?
No. whats-best.ai classifies Fathom AI Notetaker as Rest of world.
Where does Fathom AI Notetaker store data?
Fathom AI Notetaker stores customer data outside the EU by default, per the vendor’s page captured 5 Nov 2026.
Does Fathom AI Notetaker have a free plan?
Yes. Fathom AI Notetaker has a free plan, per the vendor’s page captured 5 Nov 2026.
What are the best alternatives to Fathom AI Notetaker?
As of 6 Nov 2026, the panel rates MeetGeek (3.5/5), Noota (3.5/5) and Jamie (3.5/5) highest among the other 14 AI Meeting Assistants & Notetakers products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is MeetGeek (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Fathom AI Notetaker alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 5 Nov 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity. Not confirmed on the vendor’s own pages as captured.
- Weak sourcing — Hosting location. The trust page [S4] listing subprocessors was captured empty, so hosting location rests on the privacy policy statement alone.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 44 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 11 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. Know more? Tell us
Sources (16)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.fathom.ai Checked 5 Nov 2026 Details →
- 2 Integrations page www.fathom.ai Checked 5 Nov 2026 Details →
- 3 API documentation developers.fathom.ai Checked 5 Nov 2026 Details →
- 4 Help centre help.fathom.video Checked 5 Nov 2026 Details →
- 5 Pricing page www.fathom.ai Checked 5 Nov 2026 Details →
- 6 Trust center trust.fathom.video Checked 5 Nov 2026 Details →
- 7 About page www.fathom.ai Checked 5 Nov 2026 Details →
- 8 Terms of service www.fathom.ai Checked 5 Nov 2026 Details →
- 9 Privacy policy www.fathom.ai Checked 5 Nov 2026 Details →
- 10 Data processing agreement (dpa) www.fathom.ai Checked 5 Nov 2026 Details →
- 11 Recording, transcription & languages — found from sitemap www.fathom.ai Checked 5 Nov 2026 Details →
- 12 Recording, transcription & languages — found from sitemap www.fathom.ai Checked 5 Nov 2026 Details →
- 13 Summaries, action items & meeting knowledge — found from sitemap developers.fathom.ai Checked 5 Nov 2026 Details →
- 14 Summaries, action items & meeting knowledge — found from sitemap www.fathom.ai Checked 5 Nov 2026 Details →
- 15 Integrations, API & workflow — found from sitemap developers.fathom.ai Checked 5 Nov 2026 Details →
- 16 Retention, AI training & administration — found from sitemap www.fathom.ai Checked 5 Nov 2026 Details →