Privacy policy — folk

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Facts read from this source

• Controller Report an error

  “We, Folk Inc., a Delaware corporation, whose registered office is located at 1209 North Orange Street, Wilmington, Delaware 19801, is the Data Controller”

• Effective date Report an error

  “Effective date: September 18, 2026”

• GDPR commitment Report an error

  “We are committed to comply with the provisions of the General Data Protection Regulation (GDPR).”

• Privacy contact Report an error

  “You can contact Us at the following address: privacy@folk.app”

• No data sale or AI training Report an error

  “Under no circumstances do We (i) sell Your Personal Data and (ii) use Your Personal Data to train AI models.”

• Google scopes Report an error

  “Access to the contacts in Your Google Contacts after you authenticate (auth/contacts); Read email resources metadata including Your labels, history records, and email messages (…/auth/Gmail.read-only – or Microsoft); Read events in Your calendars (…/auth/calendar.read-only); Send emails using Your Gmail account (…/auth/gmail.send).”

• Google data no AI training Report an error

  “we will not use this data to develop, improve or train generalized AI or LM models.”

• Mobile contact import Report an error

  “The folk mobile application does not access the contacts stored in your device’s native address book. CRM contacts are imported only from the third-party services you explicitly connect”

• Integrations named Report an error

  “third-party services (including, but not limited to, Microsoft Outlook, Gmail, iCloud) used by You and the Users to import data in the Platform”

• DPA processor role Report an error

  “We process Contacts Personal Data as Your processor and in compliance with our Data Processing Agreement”

• List Report an error

  “TurboPuffer Contact data Search EU No Apollo.io Contact data Enrichment USA No AWS PII, Contact data Hosting (servers / databases / storage) EU No Churnkey PII Churn management USA No Confluent Contact data Event streaming EU No Datadog Diagnostics, logs Infrastructure monitoring EU No Datagma Contact data Enrichment USA No DropContact Contact data Enrichment EU No ElevenLabs Contact data Note dictation (speech-to-text) USA Yes Google Analytics Cookies Marketing USA Yes (decline cookie banner) Google Workspace Contact data Contact and Interactions sync USA Yes Intercom PII Customer Support USA No Linear PII Bug tracking USA No Make Contact data User-configured automations EU Yes Microsoft 365 Contact data Contact and Interactions sync USA Yes OpenAI Contact data Enrichment, Formatting USA No People Data Labs Contact data Enrichment USA No Perplexity Contact data Enrichment USA Yes Prospeo Contact data Enrichment EU No RevenueCat PII Mobile payments / subscription management USA No Sendgrid Contact data Emailing USA Yes Sentry Technical data Service quality Stripe PII Billing USA No Stytch PII Authentication USA No Zapier Contact data Automations USA Yes WhatsApp Contact data Contact and Interactions sync USA Yes”

• Rights response days Report an error

  “We undertake to respond to Your and the Users’ request within thirty (30) days from the receipt of the request.”

• Account deletion Report an error

  “You may delete your folk account at any time reaching out to support@folk.app. In the folk mobile app (iOS or Android), you can request the deletion by navigating to Settings → Delete account.”

• Retention timelines Report an error

  “from Our databases within 7 days after the deletion request date; from Our database backups within 730 days after the deletion request date; from Our application logs within a maximum of 930 days after the deletion request date.”

• Account deletion SLA Report an error

  “Your account and the Users’ account will be deleted within one week of the deletion request.”

• Provider region Report an error

  “Personal Data are hosted by Amazon Web Services inside Aurora database that is fully-secured and not accessible outside our servers. Our AWS services are located in Ireland.”

• Encryption Report an error

  “All data transmitted between your browser, desktop application, or mobile device and folk’s servers is encrypted in transit using TLS 1.2 or higher. Data at rest in our databases and S3 storage is encrypted using AES-256.”

• Google data storage Report an error

  “We are not storing Your Google data except Your Personal Data, including email addresses and Google unique resource IDs.”

• Security contact Report an error

  “Questions regarding this policy may be sent to security@folk.app.”

• Coppa Report an error

  “Our Services are intended for a general audience and not directed to Users under thirteen (13) years of age (“Children”).”

• CCPA non discrimination Report an error

  “Non-Discrimination: we will not discriminate against you for exercising any of your CCPA rights.”

• Marketing opt out Report an error

  “You and the Users may opt out of receiving any, or all, of these marketing communications from Us by following the unsubscribe link or instructions provided in any email”

• Analytics cookies Report an error

  “_ga This cookie is used for Google Analytics. It allows to follow the performance of the pages consulted by the users. This cookie expires after 13 months.”

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