Privacy policy — Capsule CRM

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Facts read from this source

• Controller Report an error

  “Zestia Limited (a private limited company registered in England with number 06418281 whose registered office is at 20 Dale St, Manchester, M1 1EZ)("we") are the controller of your Personal Data”

• Privacy updated Report an error

  “This Privacy Policy was last updated on 21st August 2025 and replaces any other Privacy Policy previously applicable from this date.”

• Terms precedence Report an error

  “In the event of a conflict between the terms of this Privacy Policy and the Customer Terms, the Customer Terms will prevail.”

• Age restriction Report an error

  “If you're under the age of 16, you may not have an account on the Service. We do not knowingly collect information from or direct any of our content specifically to children under 16.”

• No sale Report an error

  “We will not sell or rent your Personal Data to anyone.”

• Dpf certification Report an error

  “Capsulecrm Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce”

• DPA panel cooperation Report an error

  “Zestia Limited commits to cooperate and comply with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC)”

• Ftc enforcement Report an error

  “We are subject to the investigatory and enforcement powers of the US Federal Trade Commission.”

• International transfers Report an error

  “your information including the Personal Data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), Switzerland or the UK”

• Transfer mechanisms Report an error

  “your information will only be transferred to a country that provides an adequate level of protection (for example, because the European Commission or the UK or Swiss data protection authorities have determined that a country provides an adequate level of protection) or the recipient is bound by standard contractual clause”

• Export right Report an error

  “We permit you to delete, rectify and export information you have provided to us, in a structured, machine readable and commonly used format”

• Retention Report an error

  “If none of these obligations apply we will delete Personal Data within 12 months of your account being closed.”

• Access rights Report an error

  “Access to information. You have the right to access information held about you.”

• Withdraw consent Report an error

  “Withdraw Consent. You have the right to withdraw your consent to the processing of your Personal Data at any time.”

• Third party collection Report an error

  “We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, email notification providers, system security providers, hosting providers, search information providers, credit reference agencies) and may receive information about you from them.”

• Affiliate disclosure Report an error

  “members of our affiliate program in order for them to provide pre-conversion assistance to you on our behalf, to co-ordinate your onboarding as a customer.”

• Rating Report an error

  “Rated 4.7 on G2”

• Named Report an error

  “API for Developers QuickBooks Xero Zapier Microsoft 365 Mailchimp Gmail WhatsApp Outlook Transpond Google Workspace”

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