Network coverage & API resilience — found from sitemap — Emplifi Social Marketing Cloud

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Facts read from this source

• Channels purpose Report an error

  “Channels are the interface that the customer uses to "chat" with your bot.”

• Channel management Report an error

  “On the Channels page, you can add or edit your incoming channels. You can choose from several platforms. After you add a channel, you assign a bot to the account and activate the bot.”

• Facebook rules only Report an error

  “This button is only available on Facebook channels.”

• Access token test refresh Report an error

  “Click here to test the access token with which Emplifi Bot connects to the channel's platform.”

• Refresh token Report an error

  “Click here to refresh the access token with which Emplifi Bot connects to the channel's platform.”

• Webchat open Report an error

  “Click here to open a webchat conversation with the selected channel's bot in a new window.”

• Channel delete permanent Report an error

  “This action cannot be undone.”

• Channel rules scope Report an error

  “This feature is only available for user comments on Facebook posts and Facebook Live videos hosted by the Facebook page that the bot is operational on.”

• Channel rules trigger Report an error

  “Emplifi Bot has the ability to search for content in public Facebook comments and initiate conversations in Facebook Messenger with users whose comments have fulfilled certain definable conditions.”

• Rule send dm Report an error

  “Select this checkbox to send the configured response as a direct message to the users who fulfill the channel rules' conditions.”

• Response types Report an error

  “Text: a body of text capable of containing letters, numbers, and special characters. Card: a card containing an image, a title, a subtitle/description, and a configurable amount of custom buttons. Quick Replies: a short body of text accompanied by a configurable amount of custom buttons. Image: an image hosted at a specific URL.”

• Rule match logic Report an error

  “Set this drop-down to match "any," "all," or "none" of the conditions you define.”

• Rule conditions Report an error

  “Content Type Allows you to specify a type of content using special options in the Operators drop-down. See the table below for details. Content Allows you to enter specific text in the adjacent text field. Time of Day Allows you to set a specific time and time zone using special options in the Operators drop-down. Day of Week Allows you to set a specific day of the week and time zone using special options in the Operators drop-down.”

• Rule operators Report an error

  “contains Searches for anything that contains exactly what the text field says. does not contain Searches for anything that does not contain exactly what the text field says. is Searches for exactly what the text field contains.”

• Rule content types Report an error

  “Text Searches for posts that consist of text. Image Searches for posts that contain an image. File Searches for posts that contain a file.”