Network coverage & API resilience — found from sitemap — Agorapulse

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Facts read from this source

• Facebook personal profile required Report an error

  “To connect a Facebook Page or Instagram Professional Account to Agorapulse, or to renew an existing token, you must use your own personal Facebook profile.”

• Facebook token mechanism Report an error

  “Facebook’s platform does not issue access tokens directly to Pages or Instagram Professional Accounts. Rather, all permissions and access tokens must be granted through a personal profile that holds a role on the Facebook Page or Instagram Professional Account.”

• Facebook auth platform requirement Report an error

  “This method of authentication is required by Facebook and applies to any tool that integrates via their API.”

• Facebook auth requirements Report an error

  “To ensure a stable connection between Agorapulse and your Facebook Page or Instagram Professional Accounts, make sure you avoid the following: Logging in as a teammate or client when connecting a profile Logging in with different or multiple personal Facebook profiles Using a shared Facebook personal profile across multiple people Creating or using a fake personal profile that does not reflect your real identity Trying to connect a Page or Instagram profile without having the required role assigned to your personal profile Failing to verify full control access in Meta Business Manager for the linked Facebook Page”

• Shared profile issues Report an error

  “If a Facebook Page or Instagram Professional Account is connected using a shared, fake, or ineligible personal Facebook profile, the following issues may arise: You may be unable to connect the profile to Agorapulse Access tokens may fail to refresh or expire unexpectedly Connections may drop without warning, especially when different team members reconnect using different profiles Some social profiles may disconnect while others remain active Publishing or replying may fail due to Facebook access restrictions Token errors may become frequent and require repeated manual reconnections”

• Facebook email match not required Report an error

  “Please Note: The email address associated with your personal Facebook profile does not need to match the email address used for your Agorapulse login.”

• Instagram token troubleshooting Report an error

  “If you encounter permission issues during Instagram token renewal, verify the following: Your Instagram account is linked to the correct Facebook Page You have the required role on the linked Facebook Page (Full Access) If the Page is managed through Meta Business Manager, you also have the required access (Full Access: Everything).”