Source
Order operations & back office — found from sitemap — Spryker Commerce Platform
Checked for Spryker Commerce Platform on 1 Oct 2026
- Page
- https://docs.spryker.com/docs/managing-returns
- Checked
- 1 Oct 2026, 14:19 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:5a791e8b714f648de524d08cf2c28fef04b548043c6faafeaa3675d74bfe3554
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Returns back office navigation Report an error
“To start managing returns, go to Sales > Returns.”
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Returns viewing Report an error
“On the Returns page, next to the return you want to view, click View.”
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Return slip printing Report an error
“Next to the return you want to generate a return slip for, click Print Slip. This opens the page with an auto-generated slip.”
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Return item state trigger Report an error
“Trigger all matching states If no items are selected, changes the state of all the items in the return. If one or more items are selected, changes the state of the selected items.”
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Return total refund display Report an error
“The Total section displays the total amount of items to be returned and the total sum to be refunded.”
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Return customer information fields Report an error
“Customer reference Unique identifier of the customer a return was created for. Name Name of the customer a return was created for. Email Email address of the customer a return was created for.”
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Return general information fields Report an error
“Order Reference Unique identifier of the order a reference was created for. Return Reference Unique identifier of a return. Return Date Date when the return was created. State State of the return.”
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Return storefront customer returns Report an error
“To learn how customers create returns, see Return Management on the Storefront.”
1 fact read from this page is not shown because it could not be confirmed on the page as captured.