Source
Support & documentation — found from sitemap — Asana
Checked for Asana on 1 Oct 2026
- Page
- https://asana.com/inside-asana/how-our-customer-support-team-influences-asanas-product-development
- Checked
- 1 Oct 2026, 15:48 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:31e6cfeedae0160366fbece9fe172def680bd46897e548510b0e65d3d9186190
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Bug reporting workflow Report an error
“UO can file customer bug reports with reproduction steps in an Asana task. PMs and Engineers can be added as followers and help prioritize the task.”
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Weekly customer reports Report an error
“We also use an Asana project to distribute weekly reports of customer interactions to the product, sales and marketing teams.”
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Product feedback loop Report an error
“we ask what the Product Team wants to know; they give us a heads up to look for specific issues that might come up around a launch.”
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Engineer collaboration Report an error
“We work with engineers to design and build tools that help us do our jobs.”
1 fact read from this page is not shown because it could not be confirmed on the page as captured.
Scores citing this record
- The Skeptic Support & documentation