Source
Support & documentation — found from sitemap — Smartsheet
Checked for Smartsheet on 5 Oct 2026
- Page
- https://www.smartsheet.com/services/support
- Checked
- 5 Oct 2026, 05:02 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:e1101e4483c8156165407f5b80b3d7acc02eb58848093e4f2d8d0dbd9810ea8f
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Channels Report an error
“Support by phone, chat and more”
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Availability Report an error
“24x7 support”
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Tiers Report an error
“Base Support (For all plan types) Standard Support Package (Included in Enterprise Plan) Premium Support Package (Included in Advanced Work Management. Add-on to Business & Enterprise)”
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Premium features Report an error
“Pro Desk Guided Coaching Sessions Included First Response SLA Less than two hours regardless of case origin (web, phone, chat)”
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SLA Report an error
“First Response SLA Less than two hours regardless of case origin (web, phone, chat)”
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AI chat Report an error
“In-App Chat Powered by AI Included”
2 facts read from this page are not shown because they could not be confirmed on the page as captured.
Scores citing this record
- The Bootstrapper Support & documentation
- The Data Protection Officer Support & documentation
- The Enterprise Architect Support & documentation
- The Integrator Support & documentation
- The Skeptic Support & documentation
- The UX Purist Onboarding effort
- The UX Purist Support & documentation