Terms of service — Zapier

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Facts read from this source

• Entity Report an error

  “Zapier, Inc. is a Delaware corporation”

• Effective date Report an error

  “Effective Date: April 9, 2026”

• Notice address Report an error

  “Zapier, Inc. 548 Market St. #62411 San Francisco, CA 94104-5401 Attn: Legal”

• Governing law Report an error

  “These Terms will be governed by and construed in accordance with the laws of the State of Delaware”

• Tax treatment Report an error

  “You are responsible for any Taxes other than Zapier’s income tax. Fees and expenses are exclusive of Taxes, levies, or duties.”

• Auto renewal Report an error

  “UNLESS YOU DOWNGRADE OR CANCEL YOUR SUBSCRIPTION PRIOR TO YOUR RENEWAL DATE, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR ANOTHER SUBSCRIPTION TERM ON THE SAME PLAN”

• Free plan downgrade Report an error

  “If you cancel your Zapier paid plan or if your Zapier paid plan expires, your Zapier Account will be converted to our free plan at the end of your Subscription Term”

• Paid plan refund without cause Report an error

  “If we terminate or suspend your Zapier Account without cause, we will refund a prorated portion of your monthly prepayment.”

• Plan opt out derived data Report an error

  “if you are a subscriber to the Company Plan or the Enterprise Plan, your Zapier Account and all users on your Zapier Account are automatically opted out from Derived Data sets.”

• DPA Report an error

  “"DPA" means Zapier’s Data Processing Addendum for processing Personal Information (as defined in the DPA).”

• Dora addendum Report an error

  ““DORA Addendum” means Zapier's Digital Operational Resilience Act (DORA) Addendum for EU-based customers who qualify as financial entities using Zapier as an ICT third-party service provider”

• GDPR role Report an error

  “To the extent that Zapier processes any personal data subject to GDPR, you are the data exporter and Zapier is the data importer.”

• Ownership Report an error

  “You retain ownership of your Customer Content, including Customer Content from your accounts with Third-Party Services that are transmitted, processed, and/or stored in the Service.”

• Export EU data act Report an error

  “Prior to deleting your Zapier Account, you may access, export, and delete your Customer Content in connection with such termination of your Zapier Account and switch to a new provider by following the process described in Zapier’s Data Retention/Deletion/Export Schedule.”

• Sdk components Report an error

  ““SDK Components” means software development kits, client libraries, or command-line tools made available by Zapier for local installation”

• AI features Report an error

  “"Input" means all information that Customer submits to AI features of the Service.”

• Service warranty Report an error

  “If you are a paying subscriber to the Service, Zapier warrants to you that we will provide the Service during the Subscription Term substantially as described in the Documentation under normal use.”

• Warranty notice period Report an error

  “You must notify us in writing of any warranty deficiency within ten (10) days from receipt of the deficient Service”

• Indemnification ip Report an error

  “If you are a paying subscriber to the Service, Zapier will defend you against any third-party claim brought against you alleging that the use of such paid Service as permitted hereunder infringes any trade secret, United States patent, copyright, or trademark right of a third party”

• Terms modification Report an error

  “Zapier may revise these Terms from time to time by posting a modified version of the Terms including their effective date.”

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