Terms of service — 1Password

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• Entity Report an error

  “operated by AgileBits Inc. (“us” “we” or “our”)”

• Last updated Report an error

  “Last updated: September 12, 2024”

• Billing cycle Report an error

  “Billing cycles are set on a regular basis, typically monthly or yearly.”

• Cancellation Report an error

  “You may cancel your Subscription renewal either through your online account management page or by contacting AgileBits Inc. customer support team.”

• Refunds discretionary Report an error

  “certain refund requests for Subscriptions may be considered by AgileBits Inc. on a case-by-case basis and granted at the sole discretion of AgileBits Inc..”

• Currency Report an error

  “All amounts are in US Dollars.”

• Tax responsibility Report an error

  “You further agree to be responsible for all taxes associated with the Service, along with any transaction fees and currency conversions added by your financial institution and intermediaries.”

• Free trial Report an error

  “AgileBits Inc. may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).”

• Fee change notice Report an error

  “AgileBits Inc. will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.”

• Your data ownership Report an error

  ““Your Data” means any data and content which you upload, store, retrieve, or otherwise make available through the Service. You retain all of the rights to Your Data.”

• Termination data export Report an error

  “In the event of such a termination we will provide you with the ability to take your data with you.”

• Governing law Report an error

  “These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of Ontario and the laws of Canada, as applicable.”

• Address Report an error

  “4711 Yonge Street, 10th Floor Toronto, Ontario, M2N 6K8 Canada”

• Terms change notice Report an error

  “If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect.”

• Business direct billing Report an error

  “If the Customer has directly purchased and subscribed to the Services through one of the 1Password websites (www.1Password.com, www.1Password.eu or www.1Password.ca) in which case the Subscription Fees including applicable taxes will be charged at the time of transaction (direct billing).”

• Business currency Report an error

  “fees are quoted and payable in United States dollars”

• Business user based Report an error

  “the Subscription Fees payable for the Services are based on Customer’s number of Users as set forth in the Order Form”

• Business quarterly reconciliation Report an error

  “1Password shall, on quarterly basis, reconcile Customer’s account for any additional Users.”

• Business payment terms Report an error

  “Unless otherwise stated in the Order Form, fees are due thirty (30) days from the invoice date.”

• Business suspension Report an error

  “If any charge owing by Customer is thirty (30) days or more overdue, 1Password may, without limiting its other rights and remedies, suspend the Services until such amounts are paid in full.”

• Business taxes Report an error

  “Customer agrees to pay all applicable taxes levied by any tax authority on the Service or on Customer's use thereof, which shall be separately invoiced, excluding taxes based on the net income of 1Password.”

• Standard support Report an error

  “1Password will provide standard support services as provided on the website at https://support.1password.com/”

• Business data access Report an error

  “At any time during the Subscription Term, Customer and its Users retains full control and access to the Customer Data.”

• DPA reference Report an error

  “the Data Processing Agreement (available at: https://1Password.com/legal)”

• Data deletion on termination Report an error

  “within thirty (30) calendar days after such expiration or termination, 1Password will confirm in writing to the Customer that it has permanently erased, destroyed or returned to the Customer its Confidential Information, as well as any copies thereof on any media or in any form.”

• Retention on termination Report an error

  “1Password may retain (i) Customer Data for a period of thirty (30) days in order to fulfill its obligations under Section 2.6, and (ii) any Customer Data strictly as required by applicable laws, regulations, court orders, subpoenas or other legal process for archival purposes.”

• Business ip indemnification Report an error

  “1Password agrees to defend Customer against any claims, demands, suits, or proceedings (each, a "Claim") made or brought against Customer by a third party alleging that Customer's use of the Services infringes or misappropriate the intellectual property rights of such third party”

• Business refund on termination for cause Report an error

  “Upon any termination for cause by Customer, and subject to any adjustment under Section 3.1, 1Password shall refund Customer any prepaid fees covering the unused portion of the Subscription Term.”

• Business auto renewal Report an error

  “Except if the Parties have agreed and stated otherwise in an Order Form, this Agreement and the Order Form shall automatically renew.”

• Status page Report an error

  “Prior to the interruption date such Scheduled Services Interruptions shall be updated on the Services Updates Webpage at: https://1password.statuspage.io/.”

• Warranty malicious code Report an error

  “1Password further represents and warrants that it has taken commercially reasonable steps to prevent the introduction of any Malicious Code”

• Xam product specific terms Report an error

  “Use of 1Password's XAM Service is also subject to the Product-Specific Terms available at https://1password.com/legal-center/PSTs.”

• Export compliance Report an error

  “Each Party shall comply with the export laws and regulations of Canada, United States and other applicable jurisdictions in providing and using the Service.”

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