Privacy policy — Agorapulse

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Facts read from this source

• Entity Report an error

  “Agorapulse SAS ("Agorapulse") is a European company based in Paris, France. It was founded in July 2000.”

• Applicable law Report an error

  “Agorapulse applies French data protection law, which incorporates all applicable EU data protection regulations.”

• Controller processor split Report an error

  “In this context, our Customers are the data controllers, while we act as a data processor in accordance with the Regulation.”

• Associated platforms Report an error

  “"Associated Platform(s)" means the social networking site(s) currently supported by the Service, including X (Twitter), Facebook, LinkedIn, Instagram, YouTube and the other social networks described on the Site.”

• Youtube API limited use Report an error

  “Our use and transfer of information received from Google APIs (including the YouTube and Google Business Profile APIs) adheres to the Google API Services User Data Policy, including the Limited Use requirements.”

• Platform API compliance Report an error

  “Agorapulse uses the official APIs of the Associated Platforms to provide its features on each connected network: publishing and scheduling content, moderating comments and messages, analytics and reporting on connected profiles, and keyword monitoring.”

• Social data no sale Report an error

  “We do not sell this data, we do not use it for advertising, and we do not share it with third parties other than the service providers listed in Article 4, who process it on our behalf.”

• Social account deletion Report an error

  “When you disconnect an account, or when your authorization expires without being renewed, we delete the stored data listed above: after 7 days for YouTube accounts, and after 90 days for accounts on the other Associated Platforms.”

• Retention visitor Report an error

  “Browsing data, in particular IP address, browser version, operating system used 13 months”

• Retention prospects Report an error

  “We retain this data for 3 years from the date of collection or the last contact you have with us, unless a commercial relationship has been established with us. The data is then deleted.”

• Retention phone Report an error

  “For telephone exchanges, data is kept for 6 months and then deleted.”

• Cross border transfers Report an error

  “In the event that the recipient country does not ensure a level of protection of personal data equivalent to that of the European Union, we provide a framework for these transfers using appropriate legal mechanisms, in particular contractual clauses specifically designed for this type of transfer.”

• Ssl Report an error

  “The Site and the Service are secured via the SSL protocol, which ensures the encryption of all data transmitted;”

• Provider Report an error

  “Agorapulse uses third party suppliers and hosting partners (such as Amazon AWS) to provide the hardware, software, networking, storage and related technology required to run the Services.”

• Pci dss Report an error

  “When payments are made by credit card, Agorapulse uses third-party suppliers that comply with the PCI_DSS standard;”

• Data subject rights Report an error

  “Right of access to your Personal Data: you may obtain confirmation from us that your Personal Data is being processed and check its content.”

• Privacy contact Report an error

  “If you have any concerns regarding the respect of your privacy, please send an e-mail to Agorapulse at legal@agorapulse.com, describing your concerns in detail.”

• Supervisory authority Report an error

  “Whatever the type of processing, you also have the right to lodge a complaint with the competent supervisory authority (in France, the CNIL).”

• Youtube revocation Report an error

  “If you have authorized us to access your data via the YouTube API Services, you can also revoke our access at any time via the Google security settings page at https://myaccount.google.com/connections”

• Cookie consent Report an error

  “For non-functional cookies: the consent of Visitors when they accept the deposit of cookies (article 6.1. a) of the GDPR)”

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