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Business VPN & Zero Trust Access

GoodAccess

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by GoodAccess s.r.o. · www.goodaccess.com

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GoodAccess: AI-assisted analysis on whats-best.ai GoodAccess: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

GoodAccess at a glance

Vendor
GoodAccess s.r.o.
Headquarters
Not stated on the vendor’s pages as of 5 Nov 2026
Data hosting
Not stated on the vendor’s pages as of 5 Nov 2026
Free plan
Yes, per the vendor’s own page source, captured 5 Nov 2026
Panel verdict
The AI panel rates GoodAccess 3/5, the mean of 6 judges. GoodAccess is a business VPN and zero trust network access platform from GoodAccess s.r.o., a Czech company. how scores are made
As of
Vendor pages captured 5 Nov 2026; evaluated by the panel 6 Nov 2026. all sources

GoodAccess alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The DevOps Engineer

Weighted verdict

Platform engineer at a sixty-person software company with servers at Hetzner, a Kubernetes cluster on AWS and a bastion host everyone shares a key for. Wants a mesh that reaches every server and cluster without inbound ports, access policies kept in Git and applied with Terraform, SSH access tied to the identity provider, connectors that run as containers, and a published architecture that says what the vendor's relays can see.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The DevOps Engineer

Panel median The DevOps Engineer This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The DevOps Engineer
Access model & connectivity 3.5 of 5 3 of 5
Identity, access policy & device posture 3.5 of 5 3.5 of 5
Logs, audit trail & incident response 3.5 of 5 3.5 of 5
Deployment, API & administration 3 of 5 2.5 of 5
Architecture, reliability & security assurance 2.5 of 5 2.5 of 5
European sovereignty 1.5 of 5 1.5 of 5
Pricing transparency 3.5 of 5 3.5 of 5

Access model & connectivity

How this is scored

What the product connects and how: a managed gateway VPN with shared or dedicated gateways and dedicated static IPs, a peer-to-peer mesh between devices and servers, access per application or resource (ZTNA), site-to-site links between offices and cloud networks (AWS, Azure, Google Cloud), connectors behind a firewall without inbound ports, the protocols (WireGuard, IPsec, OpenVPN, a vendor protocol), split tunnelling and full tunnelling, always-on and auto-connect, clients for Windows, macOS, Linux, iOS, Android and ChromeOS, the gateway and relay locations, NAT traversal and relays, and access for contractors without a managed device.

0 — Gives no remote access of its own; a browser extension, a consumer VPN for anonymous browsing or a security tool that only filters traffic.

3 — A VPN client that connects users to one gateway or network; site-to-site, per-resource access, the clients per platform and the locations are basic or not described.

5 — Clients for Windows, macOS, Linux, iOS and Android, a modern protocol (WireGuard or IPsec), access to private networks through a gateway or connector without inbound firewall rules, split tunnelling, dedicated static IPs or self-run gateways, site-to-site or cloud network links, and the gateway or relay locations named.

8 — Access per application or resource rather than whole networks, peer-to-peer connections with relays as fallback, always-on and auto-connect, connectors for the major clouds and Kubernetes, gateways in many named regions, private DNS and split DNS, clientless browser access for contractors, and the protocol and encryption choices documented.

10 — Connectivity a distributed company runs on: every access model above in one product, high-availability gateways and connectors with failover documented, performance and throughput published per gateway type, post-quantum or equivalent key exchange documented, and an exit path to run the same network on self-hosted components.

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The DevOps Engineer

One-click clients cover Windows, macOS, Linux, iOS, Android and Chrome OS with OpenVPN/IKEv2 protocol defaults, split tunnelling, forced always-on and persistent connect-at-startup; dedicated gateways with unique static IPs sit in 35+ locations, and Cloud & Branch connectors speak IPsec, IKEv2 or OpenVPN into AWS, Azure, Google Cloud and OVHcloud. Access Cards give per-application rather than whole-network access, and gateway assignment picks the lowest-latency location automatically. We found no public information on peer-to-peer mesh with relay fallback, connectors for Kubernetes, private or split DNS, clientless browser access for contractors, or connectors running as containers. 1 2 3 12 13 19 21 22

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Identity, access policy & device posture

How this is scored

Whether access follows identity and the state of the device rather than the network: single sign-on with Microsoft Entra ID, Google Workspace, Okta or any OIDC/SAML provider, SCIM or directory sync so a leaver loses access, multi-factor authentication, groups and per-resource access policies, least-privilege defaults, device posture checks (operating system version, disk encryption, EDR or MDM status, managed device certificates), just-in-time or time-limited access with approval, session lifetimes and re-authentication, and access revoked when a device is lost.

0 — No user identity at all; a shared key or configuration file grants access to the whole network.

3 — User accounts with a password or one identity provider; groups, per-resource policies and device checks are basic or not described.

5 — Single sign-on with Entra ID, Google Workspace and Okta, multi-factor authentication, user groups, access policies that restrict groups to named networks, resources or ports, automatic or SCIM-based deprovisioning, and basic device posture checks such as operating system version.

8 — SCIM provisioning from the major identity providers, per-resource policies with least privilege by default, device posture from EDR or MDM tools (for example CrowdStrike, SentinelOne, Intune, Jamf), just-in-time access with approval and expiry, session re-authentication, policies kept as code, and the policy model documented.

10 — Access control a security team can audit and trust: continuous evaluation of identity and device state during a session, policies tested before they apply, emergency revocation documented, device identity bound to hardware, and the decision for every connection explainable from the logs.

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The DevOps Engineer

Single sign-on is documented for nine-plus providers including Entra ID, Okta, Google Workspace and universal SAML, backed by SCIM provisioning, enforced MFA with PIN and biometrics, and least-privilege per-app Access Cards assignable to groups. The device posture engine is the standout: thirteen restriction types from disk encryption and antivirus to registry keys and running processes, rechecked every five minutes with non-compliant devices disconnected on policy change, plus time-based PIM/PAM permissions. We found no public information on policies kept as code, approval-based just-in-time workflows, or posture data sourced from EDR/MDM tools. 3 4 6 9 15 16 22

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Logs, audit trail & incident response

How this is scored

What can be seen and proven afterwards: connection and access logs (who reached which resource from which device, when), admin and configuration audit logs, how long logs are kept per plan, log export and streaming to a SIEM (Splunk, Microsoft Sentinel, Datadog, an S3 bucket), alerts on unusual access, a view of active sessions and the ability to end them, DNS logs where DNS filtering is part of the product, and what the vendor states it does not log, such as the content of traffic.

0 — No logs of any kind; the admin cannot see who connected.

3 — A list of connected users or devices; access logs, admin audit logs, retention and export are basic or not described.

5 — Connection or access logs per user and device, an admin audit log of configuration changes, the retention period stated, log export by CSV or API, a view of active sessions or devices with the option to disconnect or revoke them, and a statement of what traffic data is and is not logged.

8 — Log streaming to named SIEM tools, network flow logs per resource, retention of a year or more stated per plan, alerts or webhooks on security events, logs filterable by user, device and resource, and the log schema documented.

10 — An audit trail that holds up in an investigation: every access decision and admin action recorded with its policy and reason, logs signed or tamper-evident, evidence suitable for ISO 27001, NIS2 or DORA audits, full export in an open format, and the customer able to keep logs entirely on its own infrastructure.

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The DevOps Engineer

Gateway access, system, admin, threat-blocker and device-posture logs are documented with their fields (user account ID, source and target IP, timestamp, data volume), streamable via syslog with TLS in JSON to named SIEMs including Microsoft Sentinel and Splunk in one-minute intervals, with the API able to trigger actions such as blocking a user. Retention is stated per plan — 90 days on Essential and Premium, custom on Enterprise — a real-time view of active users and devices exists, and the vendor states access logs are not available to anyone but the customer. We found no public information on retention of a year or more, alerts beyond posture-failure email notifications, or full export in an open, documented format. 4 7 9 17 18 22

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Deployment, API & administration

How this is scored

How the product is rolled out and run by a small IT team or a service provider: time to the first connection, deployment of clients through MDM (Intune, Jamf, Kandji) with preconfigured settings, a central admin console, a documented REST API, a Terraform provider or configuration as code, roles for administrators, several teams, sites or customer tenants in one account, a multi-tenant console for managed service providers, a self-hosted or on-premises edition, the update process for clients and gateways, and support channels and hours.

0 — No central administration; every client is configured by hand with no console.

3 — A web console to add users and gateways; the API, MDM deployment, admin roles and multi-tenant set-up are basic or not described.

5 — A central admin console, a documented REST API, client deployment through MDM with preconfigured settings, admin roles, several networks or sites in one account, client updates managed centrally, and support channels and response times stated per plan.

8 — A Terraform provider or configuration as code, a multi-tenant console for service providers or several organisations, granular admin roles, a self-hosted or on-premises edition documented for production, gateways deployable as containers or cloud images, and webhooks or integrations with ticketing and chat tools.

10 — Administration that scales across many sites and tenants: every setting reachable by API and code with parity stated, staged rollouts of client and gateway updates, a self-hosted edition with feature parity stated, reseller or MSP billing per tenant, and an exit path for configuration and users documented.

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The DevOps Engineer

A central Control Panel, a documented REST API with a Postman collection and tokens carrying scopes, expiry, IP restrictions and activity monitoring, and MSI deployment through MDM with silent-install, no-restart and auto-update switches cover the day-to-day, with priority chat and email support on Premium and 24/7 phone on Enterprise, and setup claimed in ten minutes. We found no public information on a Terraform provider or configuration as code, granular admin roles beyond Admin and Team Owner, a multi-tenant console for service providers, or a self-hosted edition — the platform is described as 100% SaaS-delivered. 3 9 17 19 20 21

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Architecture, reliability & security assurance

How this is scored

How the product is built and how its claims are proven: a published architecture showing what the coordination servers, relays and gateways see, whether traffic passes through the vendor or end to end between devices, encryption and key management, open-source clients or servers, independent security audits and penetration tests with reports or summaries published, a vulnerability disclosure or bug bounty programme, high availability and failover of the vendor's control plane, what happens to existing connections when the vendor's service is down, the vendor's own public status page and incident history, and an SLA.

0 — Nothing is published about how the product works or is secured.

3 — Encryption is mentioned in marketing terms; architecture, audits, availability and the vendor's status page are basic or not described.

5 — An architecture overview of clients, gateways and the control plane, the encryption protocol and key handling named, an independent security audit or penetration test stated, a vulnerability disclosure contact, the vendor's public status page, and an availability SLA on the business plans.

8 — A security whitepaper with the data flow and what the vendor can see, open-source clients or core components, audit or pentest reports or summaries published by the auditor, a bug bounty, high availability of the control plane documented, existing connections kept alive when the control plane is down, and the incident history public with post-mortems.

10 — Assurance a regulated buyer can verify: fully open-source and reproducible components, recurring independent audits published in full, the control plane self-hostable with no call home, a documented failure mode for every vendor component, and several years of availability published.

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The DevOps Engineer

The support docs publish an architecture overview naming the Team, the dedicated cloud Gateway and its tasks, the Admin and the Cloud/Branch connectors; SOC 2 and ISO 27001 certification are claimed, an SLA document is listed, and customers can configure their environment in high-availability. We found no public information on what the vendor's gateways or control plane can see of customer traffic, published audit or pentest reports, a bug bounty, a public status page with incident history, or open-source components, and encryption is described in general terms without a key-management scheme. 3 4 11 12 21 22

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where account data, user and device identities, connection logs and configuration are stored and processed, which party runs the coordination servers, relays and gateways the traffic passes through, and who the subprocessors are (hosting, identity, email, support and payment tools). Independently sourced by the sovereignty pipeline. Gateway and exit locations outside Europe are part of what the product does and are not counted against it; where the logs and identities are stored and who processes them is. A self-hosted or open-source edition the customer runs on its own European servers counts as the customer's chain, whatever the vendor's seat.

0 — Non-EU vendor and contracting entity, hosting of the control plane and logs unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but the location of the control plane and logs is unstated or non-EU and the subprocessors are not listed.

5 — EU hosting of logs and account data available and an EU contracting entity or EU representative, but parts of the chain (relays, support, identity, payment) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure for the control plane and logs, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated — or a self-hosted edition documented that keeps every record and connection on the customer's own servers.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, or a self-hosted open-source edition with no call home, data export and deletion documented, and certifications published with their scope rather than implied.

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The DevOps Engineer

The contracting entity is evidenced — GoodAccess s.r.o., a Czech company with a published company ID — alongside privacy policy, terms, acceptable-use policy and SLA, and SOC 2/ISO 27001 stated. We found no public information on where the control plane, account data, identities and connection logs are stored and processed, on the subprocessors, or on a published data processing agreement, so the chain beyond the legal entity cannot be assessed. 3 10 11 12

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual cost from public pages alone: price per user or per device and tier, minimum seats, what dedicated gateways, static IPs, extra networks or sites cost, which features (SSO, SCIM, device posture, log streaming, longer retention, site-to-site) need a higher tier, the free tier and its limits, the price of a self-hosted or on-premises licence, monthly versus annual billing, minimum term and VAT.

0 — No public prices at all; every customer is a sales call or a partner quote.

3 — A starting price or a free tier exists, but how cost scales with users, devices, gateways or features is unclear.

5 — Tiers are public with a price per user and their main inclusions, but at least one commonly needed piece (dedicated gateways or IPs, extra sites, SSO or SCIM, log retention, the self-hosted licence) is unpriced or "on request".

8 — Every tier priced publicly with its scaling rule (users, devices, gateways, networks), dedicated IPs and gateways priced, add-ons priced, minimum seats, minimum term and VAT treatment stated.

10 — Complete price computability: annual cost derivable for a given team size, number of sites, gateways and devices, with every add-on, overage and support fee and the cancellation and data-return terms published.

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The DevOps Engineer

Essential is $7 per user per month (min. 5 users) and Premium is priced per user per month — the captured pages give different figures for Premium, $11 and $14 — with +$49/mo per dedicated gateway, $29/mo per additional Clouds & Branch connector, a free Starter tier, an extra 20% saved with annual billing, and per-plan gating documented for SSO/SCIM, SIEM, device posture and API integration. Enterprise is On Request at a 50-user minimum. We found no public information on VAT treatment or minimum term. 3 9 15 16 18 20 22

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined — uncited Report an error
Hosting options Not determined ⚠ unverified — uncited Report an error
Open source Not determined — uncited Report an error
Data processing agreement Not determined — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about GoodAccess

Is GoodAccess European?

Yes. whats-best.ai classifies GoodAccess as EU-Made.

Where does GoodAccess store data?

Not stated on the vendor’s pages as of 5 Nov 2026.

Does GoodAccess have a free plan?

Yes. GoodAccess has a free plan, per the vendor’s page captured 5 Nov 2026.

What are the best alternatives to GoodAccess?

As of 6 Nov 2026, the panel rates Defguard (3.5/5), Firezone (3.5/5) and Tailscale (3.5/5) highest among the other 12 Business VPN & Zero Trust Access products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Defguard (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: GoodAccess alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about GoodAccess? Tell us Report an error on this page

Sources (22)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.goodaccess.com Checked 5 Nov 2026 Details →
  2. 2 Features page www.goodaccess.com Checked 5 Nov 2026 Details →
  3. 3 Features page (zero trust network access) www.goodaccess.com Checked 5 Nov 2026 Details →
  4. 4 Features page (access control) www.goodaccess.com Checked 5 Nov 2026 Details →
  5. 5 Features page (device posture) www.goodaccess.com Checked 5 Nov 2026 Details →
  6. 6 Features page (single sign-on) www.goodaccess.com Checked 5 Nov 2026 Details →
  7. 7 Features page (access logs) www.goodaccess.com Checked 5 Nov 2026 Details →
  8. 8 Documentation support.goodaccess.com Checked 5 Nov 2026 Details →
  9. 9 Pricing page www.goodaccess.com Checked 5 Nov 2026 Details →
  10. 10 About page www.goodaccess.com Checked 5 Nov 2026 Details →
  11. 11 Terms, privacy policy and SLA (names the operating company) www.goodaccess.com Checked 5 Nov 2026 Details →
  12. 12 Security / trust page www.goodaccess.com Checked 5 Nov 2026 Details →
  13. 13 Access model & connectivity — found from sitemap www.goodaccess.com Checked 5 Nov 2026 Details →
  14. 14 Access model & connectivity — found from sitemap www.goodaccess.com Checked 5 Nov 2026 Details →
  15. 15 Identity, access policy & device posture — found from sitemap support.goodaccess.com Checked 5 Nov 2026 Details →
  16. 16 Identity, access policy & device posture — found from sitemap support.goodaccess.com Checked 5 Nov 2026 Details →
  17. 17 Logs, audit trail & incident response — found from sitemap www.goodaccess.com Checked 5 Nov 2026 Details →
  18. 18 Logs, audit trail & incident response — found from sitemap support.goodaccess.com Checked 5 Nov 2026 Details →
  19. 19 Deployment, API & administration — found from sitemap support.goodaccess.com Checked 5 Nov 2026 Details →
  20. 20 Deployment, API & administration — found from sitemap support.goodaccess.com Checked 5 Nov 2026 Details →
  21. 21 Architecture, reliability & security assurance — found from sitemap support.goodaccess.com Checked 5 Nov 2026 Details →
  22. 22 Architecture, reliability & security assurance — found from sitemap www.goodaccess.com Checked 5 Nov 2026 Details →