Access model & connectivity
How this is scored
What the product connects and how: a managed gateway VPN with shared or dedicated gateways and dedicated static IPs, a peer-to-peer mesh between devices and servers, access per application or resource (ZTNA), site-to-site links between offices and cloud networks (AWS, Azure, Google Cloud), connectors behind a firewall without inbound ports, the protocols (WireGuard, IPsec, OpenVPN, a vendor protocol), split tunnelling and full tunnelling, always-on and auto-connect, clients for Windows, macOS, Linux, iOS, Android and ChromeOS, the gateway and relay locations, NAT traversal and relays, and access for contractors without a managed device.
0 — Gives no remote access of its own; a browser extension, a consumer VPN for anonymous browsing or a security tool that only filters traffic.
3 — A VPN client that connects users to one gateway or network; site-to-site, per-resource access, the clients per platform and the locations are basic or not described.
5 — Clients for Windows, macOS, Linux, iOS and Android, a modern protocol (WireGuard or IPsec), access to private networks through a gateway or connector without inbound firewall rules, split tunnelling, dedicated static IPs or self-run gateways, site-to-site or cloud network links, and the gateway or relay locations named.
8 — Access per application or resource rather than whole networks, peer-to-peer connections with relays as fallback, always-on and auto-connect, connectors for the major clouds and Kubernetes, gateways in many named regions, private DNS and split DNS, clientless browser access for contractors, and the protocol and encryption choices documented.
10 — Connectivity a distributed company runs on: every access model above in one product, high-availability gateways and connectors with failover documented, performance and throughput published per gateway type, post-quantum or equivalent key exchange documented, and an exit path to run the same network on self-hosted components.
The MSP Technician
This covers the patterns I actually deploy across thirty clients: a WireGuard mesh with direct peer-to-peer by default, relays and a Remote Access Gateway for phones and laptops, split tunnels via egress gateways, full tunnels via internet gateways, and site-to-site over static WireGuard on routers, all combinable in one deployment. Desktop apps for Windows, macOS and Linux plus iOS and Android, UDP hole punching and zero-touch NAT traversal are documented, and any WireGuard-capable contractor device can join with a generated config file. We found no public information on clientless browser access, on cloud connectors for AWS, Azure or Google Cloud beyond the Kubernetes operator, or on throughput figures per gateway type. 7 9 12 13 21