eIDAS levels & trust services
How this is scored
Which signature levels the platform offers — simple, advanced, qualified, and qualified seals — through which qualified trust service provider on the EU Trust List, for which countries and legal regimes (eIDAS, ZertES), and on which plans.
0 — Not an electronic signature service: a PDF annotation or form tool that places a drawn or typed signature image without any eIDAS signature behind it.
3 — Electronic signatures at the simple level (SES) described as compliant with eIDAS; advanced and qualified levels and the trust service provider are basic or not described.
5 — Simple and advanced or qualified signatures (SES with AdES or QES) offered and named as eIDAS levels, with the plans or add-ons that include them and which documents need which level explained for Germany or the EU.
8 — SES, AdES and QES all documented with the plans and countries they are available in, the qualified trust service provider named with its entry on the EU Trust List linked, QES under eIDAS (and ZertES where relevant) stated, qualified electronic seals for company documents, and the signature level shown in the signed document and audit trail.
10 — Levels are an explicit product decision: the provider is or contracts a named QTSP with its conformity assessment published, level selection per document type or template, remote QES without a separate account, EUDI wallet support stated with a date, and the legal effect per level documented for the main EU markets.
The Skeptic
Advanced and qualified signatures each get their own pages, with legal effect spelled out — a QES legally equivalent to a handwritten signature across all EU member states, an AdES that cannot be denied legal effect under eIDAS — and signing routed through over 80 QTSPs across Europe, LATAM and APAC rather than a trust service the provider operates itself. We found no public information naming a specific QTSP with an EU Trust List entry, on plans or add-ons per level, or on the signature level being shown in the signed document and audit trail. eSealing is offered as a feature, though not stated as a qualified seal. 1 4 5