eIDAS levels & trust services
How this is scored
Which signature levels the platform offers — simple, advanced, qualified, and qualified seals — through which qualified trust service provider on the EU Trust List, for which countries and legal regimes (eIDAS, ZertES), and on which plans.
0 — No signature level named; the platform calls its signature "legally binding" without saying which kind it is.
3 — Simple signatures by default with "advanced" or "qualified" mentioned as available, but no trust service provider named and no statement on which plan or country offers which level.
5 — SES, AdES and QES offered and labelled in the product, the qualified trust service provider named, and which documents need which level explained for at least Germany or the EU.
8 — Every level documented with the plans and countries it is available in, the QTSP's entry on the EU Trust List linked, QES under eIDAS (and ZertES where relevant) stated, qualified electronic seals for company documents, and the signature level printed in the signed document and audit trail.
10 — Levels are an explicit product decision: the provider is or contracts a named QTSP with its conformity assessment published, level selection per document type or template, remote QES without a separate account, EUDI wallet support stated with a date, and the legal effect per level documented for the main EU markets.
The HR Operations Lead
Name-entry and handwritten signatures are labelled EES/FES with QES at a surcharge, and the sealing service states it supports advanced and qualified certificates under eIDAS — but no qualified trust service provider is named and we found no public information on which plan or country offers which level, or which document needs which level. For our fixed-term contracts the qualified level is the whole point, and I cannot tell who issues it. 2 5