whats-best.ai

Email Marketing & Newsletter

CleverReach

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by CleverReach GmbH & Co. KG · www.cleverreach.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Integrator

Weighted verdict

Has to wire this into a stack that already exists. Wants a documented API with rate limits, webhooks that retry, a sandbox and a deprecation policy. Treats a partner-form integration page as a missing API, and reads "Zapier supported" as an outsourced one.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Integrator

Campaigns & automation

How this is scored

Building the mail and the journey around it: editor, templates, segmentation, triggered sequences, A/B testing.

0 — One-off broadcasts from a fixed template; no segmentation and no automation of any kind.

3 — A drag-and-drop editor and simple list segmentation, but automation is a single welcome mail and there is no testing.

5 — Reusable templates, attribute and behaviour segmentation, multi-step automations on common triggers, and subject-line A/B testing.

8 — A visual journey builder with branching on behaviour and data, dynamic content per segment, send-time optimisation, and testing that reports significance rather than raw counts.

10 — Journeys treat the whole lifecycle: event-driven entry from other systems, branching on any attribute or event, holdout groups for measurement, and automations a marketer can read months later without a diagram.

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The Integrator

The captures show a drag-and-drop editor, segmentation, a visual workflow editor with behaviour triggers and twenty-plus ready automation tracks, and both subject-line and content split tests with automatic winner send-out. I stop short of the top there: we found no public information on branching automations on data attributes, on send-time optimisation, or on statistical significance in the test analysis — the pages describe which subject line achieved the higher open rate, automatic or manual. 1 3 6 7

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Deliverability infrastructure

How this is scored

Whether the mail arrives — authentication, sending reputation, bounce and complaint handling — judged on what the vendor documents rather than the inbox rate it advertises.

0 — No documentation of authentication or bounce handling; deliverability appears only as a marketing number.

3 — SPF and DKIM setup documented, but no DMARC guidance, no stated bounce policy and shared sending only.

5 — SPF, DKIM and DMARC documented with a custom sending domain, automatic hard-bounce suppression, and complaint-loop handling stated.

8 — The above plus dedicated-IP options with a documented warm-up, seed or inbox-placement testing, engagement-based sunsetting, and published guidance on list hygiene.

10 — Deliverability is operated as a service: reputation monitoring surfaced to the customer, per-domain and per-ISP diagnostics, enforced authentication before first send, and postmaster or blocklist handling the vendor documents doing on the customer's behalf.

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The Integrator

DKIM is documented in depth and is a precondition for sending, with an automatically generated TXT record, a record check and selector support; hard bounces are suppressed after the first attempt for a year, soft bounces retried three times with a month's block, and a deliverability dashboard sits in the reporting, with a dedicated IP available on request at the top plan. We found no public information on complaint-loop handling, on warm-up for that dedicated IP, or on seed and inbox-placement testing, so this lands above the middle of the scale and well below the top. 2 8 9 12

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List ownership, import & exit

How this is scored

Whether the list and its history remain the sender's: import with attributes intact, full export including engagement history, deletion that executes, and no metering that prices leaving out of reach.

0 — Export is addresses only; engagement history, segments and automations cannot leave.

3 — CSV import and export of subscriber fields, but engagement history and unsubscribe state are not exportable.

5 — Full subscriber export including custom attributes, subscription status and unsubscribe state, plus API access sufficient to sync elsewhere.

8 — Everything exportable in open formats — subscribers, engagement history, campaigns and templates — with documented deletion of a subscriber across all records, and no export throttling.

10 — Exit is a documented feature: full-fidelity export of the whole account, contractual data return, deletion that is evidenced rather than asserted, and migration tooling in both directions.

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The Integrator

Import is properly built — CSV, Excel, text files and FTP, up to forty-five custom attribute fields, realtime sync from shop, CMS and CRM — and deletion is documented: records can be edited or deleted at any time, and account data within ten days of withdrawal. The exit side is where the captures fall silent: we found no public information on subscriber export, engagement-history export or full-account export, and that is the part I price hardest. 5 11 12 13

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Integrations & API

How this is scored

The connection surface a newsletter lives on: shop and CRM systems, events in and out, webhooks, and an API somebody can build against without a partner agreement.

0 — No API and no named integrations; the list is maintained by CSV upload.

3 — A handful of native integrations and a read-mostly API, with no webhooks and no documented rate limits.

5 — Named integrations for common shop and CRM systems, a documented REST API with keys, and webhooks for the core subscriber events.

8 — Maintained bidirectional integrations with named systems including at least one major shop platform, event webhooks with retries, documented rate limits, and a sandbox.

10 — The tool is a component rather than a destination: transactional and marketing sending on one API, events flowing both directions, versioned API with a deprecation policy, and integrations the vendor maintains rather than lists.

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The Integrator

This is a genuine developer surface, not a partner form: a documented API with a PHP SDK and an MCP server, webhooks that deliver instant POST requests to your endpoint with a published events list, verification and optional encryption, plus 120-plus named integrations including Shopify, WooCommerce, HubSpot and Salesforce, with Zapier and Make alongside rather than instead. What stops me building on it blind: we found no public information on documented rate limits, webhook retries, a sandbox, or an API versioning and deprecation policy. 3 12 14 15

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European sovereignty

How this is scored

Where subscriber data and behavioural tracking live, who the contracting entity is, and which subprocessors touch the send. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it — which in this category is heavily.

0 — US vendor and contracting entity, US hosting, subprocessors unnamed; subscriber behaviour leaves the EU with no stated basis.

3 — EU hosting offered as an option or for storage only, while sending, tracking or support access remains non-EU, or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but parts of the chain — sending infrastructure, analytics, support tooling — are non-EU without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, EU contracting entity, complete subprocessor list published, and any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting, sending and every subprocessor in the EU, certification published, and no transfer that needs a Schrems II argument to survive.

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The Integrator

German legal entity and contracting party in Rastede, servers stated on the vendor's own pages as Germany and the EU, a digitally signable data processing agreement, an external data protection officer, and non-EU processing actually named with a stated basis — Zendesk support data in the USA under Art. 49 Abs. 1 lit. a DSGVO, Reddit under the EU-U.S. Data Privacy Framework. We found no public information naming the data-centre provider, and the subprocessor names in the captures cover the vendor's website rather than a complete list for the newsletter-sending chain — and a consent-based transfer is a thin shield for support data. 1 4 5 11

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Pricing transparency

How this is scored

Whether a sender can compute the real invoice for their list size and send volume — including overage, extra domains and automation limits — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A headline price per contact tier exists, but send limits, overage rates or the tier where automation begins are not stated.

5 — Contact-tier prices public with the billing period stated and send limits given, but at least one commonly needed capability sits in an unpriced tier or add-on.

8 — Every tier priced publicly with contact and volume limits, overage rates, feature boundaries and VAT treatment stated; only genuinely custom volume lacks a number.

10 — Complete price computability: a calculator producing the annual invoice for a given list size and send frequency, including overage, additional domains and dedicated IPs.

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The Integrator

The free tier (250 recipients, 1,000 mails monthly, no credit card), an Enterprise tier at 449,10 $ per month with 250,000 mails, priced add-ons — 3,00 € per accessibility test, 5,00 € per design and spam test, 29,00 € per onboarding appointment, 22,95 € monthly premium support — a 10 % annual discount and annual-in-advance billing are all public. But the captures give no price for the middle tiers, no overage terms under the fixed-quota option and no VAT treatment, and they price Enterprise in dollars while the add-ons are in euros — so I cannot compute an invoice for a mid-size list from the public pages alone. 2 3

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (15)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.cleverreach.com Checked 16 Sep 2026 Details →
  2. 2 Pricing www.cleverreach.com Checked 16 Sep 2026 Details →
  3. 3 Features www.cleverreach.com Checked 16 Sep 2026 Details →
  4. 4 Imprint www.cleverreach.com Checked 16 Sep 2026 Details →
  5. 5 Privacy policy www.cleverreach.com Checked 16 Sep 2026 Details →
  6. 6 Campaigns & automation — found from sitemap www.cleverreach.com Checked 30 Sep 2026 Details →
  7. 7 Campaigns & automation — found from sitemap www.cleverreach.com Checked 30 Sep 2026 Details →
  8. 8 Deliverability infrastructure — found from sitemap www.cleverreach.com Checked 30 Sep 2026 Details →
  9. 9 Deliverability infrastructure — found from sitemap www.cleverreach.com Checked 30 Sep 2026 Details →
  10. 10 Consent, proof & tracking limits — found from sitemap www.cleverreach.com Checked 30 Sep 2026 Details →
  11. 11 Consent, proof & tracking limits — found from sitemap www.cleverreach.com Checked 30 Sep 2026 Details →
  12. 12 List ownership, import & exit — found from sitemap www.cleverreach.com Checked 30 Sep 2026 Details →
  13. 13 List ownership, import & exit — found from sitemap www.cleverreach.com Checked 30 Sep 2026 Details →
  14. 14 Integrations & API — found from sitemap www.cleverreach.com Checked 30 Sep 2026 Details →
  15. 15 Integrations & API — found from sitemap developers.cleverreach.com Checked 30 Sep 2026 Details →