Employee Communication & Intranet
Flip
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Flip GmbH · www.getflip.com
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Flip at a glance
- Vendor
- Flip GmbH
- Headquarters
- Not stated on the vendor’s pages as of 29 Oct 2026
- Data hosting
- Default not stated; pages mention Germany source, captured 29 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 29 Oct 2026
- Panel verdict
- The AI panel rates Flip 3.5/5, the mean of 6 judges. Flip, an employee communication and intranet app for frontline teams from Flip GmbH of Stuttgart, scores highest on integration and administration and sovereignty, both at 8, resting on inbound single sign-on and SCIM in both published plans, named connectors for SharePoint, Microsoft Teams, Jira, Workday, UKG and SAP SuccessFactors, hosting documented on Azure in Frankfurt and Berlin, and a published subprocessor list with addresses and processing regions. how scores are made
- As of
- Vendor pages captured 29 Oct 2026; evaluated by the panel 30 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Flip, an employee communication and intranet app for frontline teams from Flip GmbH of Stuttgart, scores highest on integration and administration and sovereignty, both at 8, resting on inbound single sign-on and SCIM in both published plans, named connectors for SharePoint, Microsoft Teams, Jira, Workday, UKG and SAP SuccessFactors, hosting documented on Azure in Frankfurt and Berlin, and a published subprocessor list with addresses and processing regions. Pricing transparency is the clear weak point at 4-5: Growth is listed at "Ab 4.950 € im Jahr" for up to 300 employees, while the Enterprise tier and add-ons such as Ask AI are quote-only, so annual cost is not computable from public pages. Reach and targeting, content and knowledge and engagement and feedback cluster at 6-7 and works council and privacy at 7, with judges repeatedly finding no public information on read confirmations, urgent alerts, scheduled posts, works-agreement templates or per-person analytics granularity. No criterion spans more than a single point, and judges flag Mixpanel, Inc. and Zendesk, Inc. of San Francisco in the subprocessor chain.
Speaks for it
- Inbound single sign-on and SCIM sit in both published plans, alongside named connectors for SharePoint, Microsoft Teams, Jira, Workday, UKG and SAP SuccessFactors and a REST API with a developer portal
- Hosting is documented on Azure in Frankfurt and Berlin, with a published subprocessor list naming addresses and processing regions and ISO 27001, SOC 2, C5 and TISAX stated
- Activation runs by QR code or SMS without any email address, delivering to phones, the web and on-site screens with real-time read rates
- The employer manages only the app on private phones, accounts require only first name, last name, user ID and role, and data is deleted within six months of contract end
- Sentiment questions are anonymous by default, response visibility is configurable per poll, and any user can report offensive content
Held against it
- Only the Growth tier carries a public figure — "Ab 4.950 € im Jahr" for up to 300 employees — while the Enterprise tier and add-ons such as Ask AI, the AI writing assistant and the white-label app are quoted on request
- The stated price depends on licenses, locations, modules, optional add-ons and contract term, so an annual cost for a given headcount is not computable from the public pages
- Judges found no public information on mandatory reading with read confirmation, urgent alerts overriding quiet settings, or scheduled posts
- Judges found no public information on a published works-agreement template or on the granularity of per-person read and engagement analytics
- Mixpanel, Inc. and Zendesk, Inc. of San Francisco appear in the subprocessor chain for optional analytics and support, and the ownership structure is not publicly documented
Best for
- You need to reach frontline staff without company email addresses — activation works by QR code or SMS and one article reaches phones, the web and on-site screens
- Your rollout must pass works-council review of private-phone use — the employer manages only the app, with no access to private smartphone data and no MDM consent
- You already run SharePoint, Microsoft Teams, Workday, UKG or SAP SuccessFactors and want pre-built connectors with inbound single sign-on and SCIM in both plans
- You serve a multilingual workforce — Ask AI answers name their source in over 25 languages and DeepL translates posts automatically
Avoid if
- You need a published price for a workforce above 300 employees — the Growth figure covers up to 300 employees and the Enterprise tier is quoted only on request
- Your data-processing chain must exclude US-incorporated providers — Mixpanel, Inc. and Zendesk, Inc. of San Francisco are named subprocessors for optional analytics and support
- Your works agreement forbids attribution of individual survey responses — response visibility can be set to the author and admins
The scores
| Criterion | Panel median |
|---|---|
| Reach & targeted announcements | 3.5 of 5 |
| Pages, documents & knowledge | 3.5 of 5 |
| Engagement, surveys & onboarding | 3.5 of 5 |
| Works council, private phones & privacy by design | 3.5 of 5 |
| Integration, identity & administration | 4 of 5 |
| European sovereignty | 4 of 5 |
| Pricing transparency | 2.5 of 5 |
Reach & targeted announcements
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How this is scored
How a message reaches every employee: a news feed and announcements on phone, browser and shared devices, targeting by site, department, role and language, access for staff without a company email address (invite codes, phone number, personnel number, QR codes, kiosk or shared devices), push notifications, mandatory reading with read confirmation, urgent alerts, scheduled posts, and reach analytics per message and audience.
0 — Not a communication tool; the company cannot publish news or announcements to employees in the product.
3 — A news feed or announcement channel for employees with company accounts; targeting, access without a company email address and reach figures are basic or not described.
5 — News and announcements targeted by group, site or role, delivered to a mobile app with push notifications and to the browser, employees without a company email address able to log in, and views or reach shown per post.
8 — Targeting by site, department, role and language from HR data, login documented for staff without email or company devices (personnel number, SMS code, shared devices), mandatory reading with read confirmation and reminders, urgent alerts that override quiet settings, scheduled and multi-channel posts (app, email, intranet, screens), and reach analytics per audience.
10 — Reach that can be proved: delivery and reading tracked per channel against the whole workforce, offline access and low-bandwidth delivery documented, crisis messages with acknowledgement and escalation, aggregated reports exportable, and the reach analytics described with the data they use.
The Internal Communications Lead
Channels target by region, role, location and group, and HR metadata rules combine into audiences like "night-shift warehouse managers" in one click — exactly how I would split a safety notice across eleven sites. Activation without any company email by QR code, SMS or invite code, delivery to phone, web and factory-floor screens with push notifications, offline message sync, and read rates and engagement measurable in real time. We found no public information on mandatory reading with read confirmation and reminders, urgent alerts overriding quiet settings, scheduled posts, or reach reports broken down per audience — the read confirmation is the one I need where the law asks for it. 2 3 9 10 11 12
The Frontline Operations Lead
The news feed with channels targets by location, role and group from synced HR data — the night-shift warehouse managers example is exactly my audience — and the login story is real: activation by QR code or SMS without a company email, on personal phones, with reach and read rates measurable in real time and posts landing on phones, the web and break-room screens via digital signage. We found no public information on mandatory reading with read confirmations, urgent alerts that override quiet settings, or scheduled posts, which keeps it below the top level. 2 3 9 10 11 12 13 18
The Microsoft 365 Administrator
Targeting is documented from HR metadata with combined rules such as night-shift warehouse managers in a given region, activation without a company email via QR code or SMS, delivery to phone, web and factory-floor screens via digital signage, and read rates and reach measured in real time. That covers most of what I need to reach unlicensed frontline staff; I found no public information on mandatory reading with read confirmation, urgent alerts that override quiet settings, scheduled posts, or reach figures broken down per audience. 2 3 9 10 11 18
The Works Council Member
Announcements can be aimed at groups like night-shift warehouse managers by combining rules from HR-system metadata, colleagues without a company email log in via QR code or SMS, and one article reaches the phone, the browser and the screens in the break room, with read rates and engagement shown in real time and push notifications on polls. I found no public information on mandatory reading with confirmation, urgent alerts or scheduled posts, nor on reach figures per target group. 12 10 2 11 13
The Data Protection Officer
Targeting runs from HR metadata with combined rules such as night-shift warehouse managers by location, role and group; activation needs no email address because it works via QR code, SMS or invite code with passkey login; and delivery reaches the phone, the web and on-site screens, with push notifications, offline sync and real-time read rates and engagement. We found no public information on mandatory reading with read confirmation and reminders, urgent alerts that override quiet settings, or scheduled posts. 2 3 10 11 12 13
The Skeptic
Channels target by region, role, location and group, HRIS metadata combines rules like "UK warehouse managers on night shift" in one click, delivery runs to phone, web and on-site screens, activation works by QR code or SMS without any email address, messages are saved offline, and read rates and engagement are measured in real time. We found no public information on mandatory reading with read confirmation and reminders, urgent alerts that override quiet settings, scheduled posts, or reach analytics reported per audience; the 93 percent reach and 95 percent usage figures are vendor marketing claims, not per-message delivery data. 3 9 10 11 12
Pages, documents & knowledge
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How this is scored
What employees can look up: intranet pages and a content management system, documents and policies with versions and owners, search across content and connected systems, a people directory and org chart, multilingual content with machine translation of posts and pages, content review and expiry, and access from the app as well as the browser.
0 — No pages or documents; the product carries only messages that scroll away.
3 — Files or simple pages can be shared; search, translation, a people directory and content governance are basic or not described.
5 — Pages and a document area with permissions, search across the content, a people directory, content available in the mobile app, and posts or pages translatable into several languages.
8 — A content management system with templates, page ownership, review dates and versioning, search across connected systems (SharePoint, Google Drive or similar), automatic translation of posts, pages and comments into named languages, an org chart from HR data, and pages readable offline.
10 — Knowledge that stays current: content lifecycle and expiry enforced, search and AI answers that cite their sources and respect permissions, analytics on what is searched and not found, accessibility of the content stated against WCAG, and a full export of pages and documents.
The Internal Communications Lead
A searchable knowledge base takes policies, guides and documents behind role-, location- and team-based permissions, syncs with SharePoint so content is found without migration or extra licenses, and works offline on mobile. Ask AI answers from approved content with the source cited, in more than 25 languages, and DeepL automatically translates posts. We found no public information on versioning, review dates and page ownership, a people directory or org chart, or accessibility standards for the content. 2 10 11 12
The Frontline Operations Lead
The knowledge base brings policies and documents into one searchable home with role-based permissions, syncs to SharePoint without migration, works offline for the warehouse, and Ask AI answers from approved content with the source named in more than 25 languages — with DeepL translation covering 60+ languages, my six-language need is covered twice over. We found no public information on a people directory or org chart, or on versioning, review dates and content expiry, which keeps it short of the highest level. 6 10 11 12
The Microsoft 365 Administrator
The knowledge base brings policies and documents into one searchable home behind role-, location- and team-based permissions, syncs with existing SharePoint content without migration or extra licences, translates into 60-plus languages through DeepL, works offline, and Ask AI answers are stated to come from approved content with their source. I found no public information on page ownership, review dates and versioning, a people directory or org chart, or an export of pages and documents. 6 10 11 12
The Works Council Member
The knowledge base gathers policies and guides into one searchable home with role- and location-based permissions, syncs with SharePoint so nothing has to be migrated, works offline on the shop floor, and Ask AI answers with the source named in more than 25 languages while DeepL translates posts automatically. I found no public information on a people directory or org chart, on versioning, review dates or expiry of content, or on accessibility of the pages. 11 12 10
The Data Protection Officer
A knowledge base with role-, location- and team-based permissions, an editor with subpages and collections, synchronised with SharePoint, readable offline, with Ask AI answers that name their source and automatic DeepL translation into more than fifty languages. We found no public information on versioning with review dates, a people directory or an org chart. 2 10 11 12
The Skeptic
There is a searchable knowledge base with role-, location- and team-based permissions, offline access, SharePoint sync without migrating files, an editor with subpages and collections, and Ask AI answers that are grounded in approved content and name their source in over 25 languages. We found no public information on versioning, review dates and page ownership in the content system, a people directory or org chart, or a full export of pages and documents. 11 12
Engagement, surveys & onboarding
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How this is scored
How the workforce answers back and gets started: comments, reactions and moderation, employee surveys and pulse checks with anonymity rules, recognition, user-generated posts and communities, onboarding journeys for new starters including those without a desk, event and campaign pages, and the measures the vendor offers to report engagement.
0 — One-way only; employees cannot react, comment or answer in the product.
3 — Likes and comments on posts; surveys, moderation and onboarding are basic or not described.
5 — Comments and reactions with moderation, surveys or polls sent to targeted groups with results shown, employee posts or communities, and an onboarding area or journey for new employees.
8 — Pulse and engagement surveys with a stated anonymity threshold, automated onboarding journeys timed from the start date and reaching new starters before their first shift, recognition, communities with moderation rules, and engagement reported per group without exposing individuals.
10 — Listening that leads to action: survey results tied to follow-up tasks and published back to the workforce, anonymity and minimum group sizes documented, onboarding journeys measured by completion, and engagement data exportable for analysis.
The Internal Communications Lead
Polls go live in under a minute in any channel, anonymous is the default for sentiment questions, response visibility can be set to everyone, author and admins, or no one, end dates close polls automatically and results update live; comments, reactions and GIFs come with reporting of offensive content and post-approval roles. Onboarding is evidenced through the news feed and channels, team chats, forms to collect details, tasks with progress tracking and nudges, and automated onboarding workflows. We found no public information on minimum group sizes protecting anonymity, recognition, or survey results published back to the workforce and exportable for analysis. 1 9 10 13 14
The Frontline Operations Lead
Polls and surveys run inside channels targeted to sites, roles or the whole workforce, anonymous by default for sentiment questions with a visibility choice per poll, and results update live on the phone — no separate survey tool my seasonal staff would ignore. Onboarding has a documented journey with news feed, welcome chats, forms and tasks including progress tracking and nudges, plus automated onboarding flows; we found no public information on recognition features or a stated minimum group size for anonymised results. 1 9 10 13 14
The Microsoft 365 Administrator
Polls and forms are documented reaching targeted sites, roles or the whole workforce in real time, with anonymous answers as the default for sentiment questions and a choice of whether responses are visible to the author and admins or everyone; comments, reactions, reporting-based moderation and an onboarding use case with forms and tasks are described. I found no public information on recognition features, a stated minimum group size for reports, or onboarding journeys measured by completion. 1 13 14 15
The Works Council Member
Colleagues can comment, react and vote in one tap, any user can report offensive posts, sentiment questions are anonymous by default, and polls run inside channels for specific teams and sites with live results — that anonymous default is exactly what I look for. Onboarding journeys with news, chats, forms and tasks are documented. I found no public information on a minimum group size for survey results, on recognition or on employee communities, and response visibility can be set to the author and admins, which a works agreement must restrict. 13 9 14 15
The Data Protection Officer
Polls and forms reach specific sites, roles or the whole workforce through channels with real-time results, response visibility is configurable and anonymous by default for sentiment questions, any user can report offensive content, and onboarding combines the news feed, chats, tasks with progress tracking and configurable anonymous form submissions. We found no public information on a stated minimum group size behind anonymity, recognition features, or measured onboarding completion. 8 9 13 14
The Skeptic
Polls and surveys reach specific teams, sites or the whole workforce through channels, sentiment questions are anonymous by default with configurable visibility of individual responses, results land in real time, users can report offensive content, and onboarding uses news feeds, chats, forms and tasks with progress tracking and nudges. We found no public information on a stated anonymity threshold or minimum group size for reports, on recognition, or on onboarding journeys timed from the start date and measured by completion. 9 13 14
Works council, private phones & privacy by design
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How this is scored
Whether the product can be rolled out under German co-determination and data protection: guidance or a template for a works agreement (Betriebsvereinbarung, § 87 BetrVG), no individual performance or behaviour monitoring by default, read and usage analytics aggregated or configurable, use on private phones without a company device (BYOD) with work and private data separated, quiet hours and availability settings, voluntary use without an employee email address, data minimisation and deletion, and accessibility.
0 — Built to monitor the behaviour or performance of individual employees, with that monitoring sold as a feature.
3 — A general GDPR statement; works council, use on private phones, analytics on individuals and quiet hours are basic or not described.
5 — Use on private phones described with what the employer can and cannot see, analytics shown in aggregate, notification or quiet-hour settings, and works councils or employee representatives named as a topic with information offered.
8 — A works-agreement template or checklist published, individual tracking off by default or switchable per tenant, read confirmations limited to messages that require them, quiet hours enforced, a login without a private email or phone number, data minimisation and deletion periods stated, and accessibility to WCAG or BITV stated.
10 — Co-determination built into the product: every analytics view and its granularity documented for the works council, configuration logged, employee-facing privacy notices in the app, minimum group sizes for every report, and published references of works-council-approved rollouts.
The Internal Communications Lead
Developed in cooperation with works councils and marketed as works-council-compliant from day one, with app-level management instead of full device control — the employer manages only the app, nothing private on the phone is visible, and no MDM consent is required. Only first name, last name, user ID and role are required fields, do-not-disturb silences the app outside working hours and at weekends, activation works without a private email address, and deletion after contract end is capped at six months. We found no public information on a published works-agreement template, WCAG or BITV accessibility, or whether individual-level analytics are off by default. 1 2 8 10 15
The Frontline Operations Lead
This is built for my world: works council-compliant from day one and developed with works councils, app-level management so the employer controls only the app and never the private phone, do-not-disturb outside working hours, minimal required data (name, user ID, role — phone number optional), QR or SMS activation without a private email, and deletion within six months of contract end spelled out in the data processing agreement. A published works-agreement template and a WCAG or BITV accessibility statement are the pieces we found no public information on. 1 2 4 8 10 15
The Microsoft 365 Administrator
Use on private phones is described with app-level management only and no access to private data, do-not-disturb outside working hours, minimal required account data of name, user ID and role, deletion on termination within six months, and sentiment questions anonymous by default; the product is described as developed in cooperation with works councils and works-council-compliant from day one. I found no public information on a published works-agreement template or on accessibility to WCAG or BITV. 1 2 4 8 13 15
The Works Council Member
This is the part I negotiate first: the employer manages only the app, never the private phone — no access to private data, no classic MDM consent — a do-not-disturb setting silences the app outside working hours, at weekends and on holiday, login runs via passkey with QR-code activation without a private email address, setup requires little more than name, user ID and role, and data is deleted at the latest six months after the main contract ends. Two things keep me from a signature: I found no public information on a works-agreement template or checklist, and the captured pages do not state at what granularity a manager can see read or engagement data about one person; I also found no public information on accessibility. 15 4 8 10 12
The Data Protection Officer
Privacy by design is unusually well documented: only first name, last name, user ID and role are required and everything else is optional; private phones are managed at app level with no access to private data and no MDM consent; do-not-disturb covers evenings, weekends and holidays; biometrics stay on the device; identity audit logs are tamper-proof; data is deleted within six months of contract end and builder chats within twelve months; there is no AI training on customer data and no backdoor for authorities; and the product was developed in cooperation with works councils. We found no public information on a published works-agreement template, the granularity of read and usage analytics shown to employers, read confirmations limited to messages that require them, or accessibility to WCAG or BITV. 1 2 4 8 13 15
The Skeptic
The vendor states the product was developed in cooperation with works councils, works on private phones through app-level management with no access to private smartphone data, can be silenced outside working hours, requires only first name, last name, user ID and role to set up an account, deletes data within six months of contract end, and keeps sentiment anonymous by default with anonymous flow submissions carrying no user ID; biometrics stay on the device. We found no published works-agreement template, no documentation of each analytics view and its granularity for a works council, and no accessibility statement against WCAG or BITV. 4 8 13 15 2
Integration, identity & administration
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How this is scored
How the product fits the company's systems and is run: Microsoft 365, SharePoint, Teams and Google Workspace integration, user provisioning from the HR system or directory (Entra ID, SAP SuccessFactors, Personio, Workday), single sign-on and SCIM, roles and admin rights by site or department, an API and webhooks, integrations with shift planning and payroll for frontline links, white-label apps, and an export of content and users when leaving.
0 — Stand-alone with manual user lists and no integration of any kind.
3 — Users imported from a file and a few links to other tools; single sign-on, provisioning and an API are basic or not described.
5 — Single sign-on with named identity providers, users provisioned from a directory or HR system, Microsoft 365 or Google Workspace integration, several named integrations, and a documented API.
8 — Automated provisioning by SCIM or HR connector including staff without email, delegated administration by site or department, integration in Microsoft Teams and SharePoint, connectors for named HR, shift and payroll systems, webhooks, a white-label app option, and an audit log.
10 — Runs as part of the company's systems: a public developer platform with versioned API and SDKs, every integration documented, a status page and stated SLA, and a full export of content, users and analytics that a successor system can import.
The Internal Communications Lead
Pre-built native connectors cover SharePoint, Microsoft Teams, Jira, Workday, UKG and SAP SuccessFactors, with payslips, shift planning and time tracking reachable in the app and SharePoint content republished to mobile without extra licenses. Single sign-on and SCIM are included in both plans, Frontline Identity governs the user lifecycle with instant revocation of every connected app on deactivation, a REST API and developer portal exist, tamper-proof audit logs are documented with per-plan retention, and a white-label app ships on Enterprise. We found no public information on webhooks, a status page, SDKs, or delegated administration broken out by site. 2 5 6 8 17 18
The Frontline Operations Lead
Inbound single sign-on and SCIM ship in both plans, Frontline Identity handles passwordless login and the full user lifecycle with tamper-proof audit logs and instant revocation across connected apps, and the pre-built connectors name Workday, UKG and SAP SuccessFactors alongside Teams and SharePoint — enough that my HR system could feed the workforce, including shift planning and time tracking categories. There is a REST API with a developer portal, a white-label app option on the Enterprise plan, and roles segmented by department and seniority; we found no public information on webhooks. 1 5 6 8 15 17 18
The Microsoft 365 Administrator
Inbound SSO and SCIM are in both plans, Flip can act as the identity provider so staff without email or credentials still get provisioned with instant activation and deactivation, and native connectors exist for SharePoint, Microsoft Teams, Jira, Workday, UKG and SAP SuccessFactors plus shift, payslip and time-tracking links. There is a REST API with a developer portal, channel admin roles and roles segmented by department and seniority, audit-log retention of 30 days to a year, a white-label enterprise app, and data export with switching support in the data processing agreement; I found no public information on webhooks. 1 3 5 6 8 17 18
The Works Council Member
Single sign-on via SAML and OIDC with inbound SCIM is included in both plans, passwordless identity with QR activation covers colleagues without a corporate email, and there are named native connectors for Workday, UKG, SAP SuccessFactors, Teams and SharePoint plus a REST API, a developer portal, a white-label app in the Enterprise plan and audit logs with stated retention. I found no public information on webhooks or a public status page with a service level commitment. 6 17 18 5 2
The Data Protection Officer
Inbound SSO and SCIM are included on both plans with SAML and OIDC alongside existing identity providers, pre-built connectors cover SharePoint, Teams, Jira, Workday, UKG and SAP SuccessFactors plus shift planning, time tracking and e-learning, provisioning for staff without email is instant with centralised deactivation, and a REST API with a developer portal, a white-label app on the Enterprise plan and an audit log with plan-dependent retention are documented. We found no public information on webhooks. 1 5 6 17 18
The Skeptic
Inbound SSO and SCIM sit in both published tiers, SAML and OIDC run alongside existing identity providers, Frontline Identity gives passwordless logins with lifecycle governance and instant deactivation that revokes connected-app access in one action, and there are named connectors for SharePoint, Teams, Jira, Workday, UKG and SAP SuccessFactors plus shift, time tracking and payslip links, a REST API with a developer portal, a white-label app on Enterprise, and tamper-proof audit logs with tiered retention. We found no public information on webhooks, an SLA or status page, or SDKs, and the white-label option is tied to the Enterprise plan. 5 6 8 17 18
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where employee profiles, messages, files and usage data are hosted, and who the subprocessors are (hosting, push notifications, email and SMS delivery, video, translation, AI models, analytics, support). Independently sourced by the sovereignty pipeline; an employee app holds data on the whole workforce, often on private phones, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (push delivery, translation, AI, email, analytics, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, or self-hosting on the customer's own servers, data export and deletion documented, and certifications published with their scope rather than implied.
The Internal Communications Lead
The contracting entity is Flip GmbH in Stuttgart, hosting runs on Azure in Frankfurt and Berlin, and the subprocessor list is published with locations — Microsoft Ireland for hosting, Google Ireland for push, DeepL in Cologne, Mailjet and hibase in Berlin, Jitsi via Helsinki Systems in Stuttgart. A multijurisdictional data processing agreement, ISO 27001, SOC 2, TISAX and C5 attestations, and documented export and deletion complete the picture. Mixpanel and Zendesk are US-incorporated companies at San Francisco addresses with processing stated in the EU under standard contractual clauses, and we found no public information on the ownership structure. 4 7 8 15 16
The Frontline Operations Lead
The chain is documented on European ground: Flip GmbH in Stuttgart as contracting entity, hosting in Azure Frankfurt and Berlin, ISO 27001, SOC 2, C5 and TISAX stated, and a published multi-jurisdictional data processing agreement with deletion periods and export rights. Subprocessors are listed with names and addresses — DeepL in Cologne, Google Ireland for push, Mailjet and hibase in Berlin, Jitsi in Stuttgart — while Mixpanel and Zendesk appear as US-parent providers processing in the EU under standard contractual clauses and Data Privacy Framework certification; ownership is not publicly documented, which keeps it from full marks. 4 7 8 15 16
The Microsoft 365 Administrator
Flip GmbH in Stuttgart is the contracting entity, hosting is stated on Azure in Frankfurt and Berlin with Microsoft Ireland Operations Limited as processor, a multi-jurisdiction data processing agreement is published with 45 days notice on subprocessor changes, and ISO 27001, SOC 2, TISAX and C5 are all stated. Subprocessors are listed with addresses, but two of them, Mixpanel and Zendesk, are San Francisco entities relying on Data Privacy Framework certification or standard contractual clauses, and I found no public information on the vendor's ownership or the scope of the certifications. 4 7 8 11 15 16
The Works Council Member
The contracting entity is Flip GmbH in Stuttgart, the data processing agreement is public with audit rights and a 45-day subprocessor notice, hosting is stated as Azure in Frankfurt and Berlin with ISO 27001, SOC 2 and C5, and the subprocessor list is what I need for a works agreement: DeepL in Cologne, Google Ireland for push, Mailjet and hibase in Berlin, Jitsi in Stuttgart, Zendesk and Mixpanel named — the last two being US companies, with Mixpanel in San Francisco as an optional in-app analytics provider I would scrutinise. We found no public information on the parent company or ownership, so European ownership end to end is not documented. 7 16 4 15 8
The Data Protection Officer
The contracting entity is Flip GmbH in Stuttgart, hosting is documented on Azure in Frankfurt and Berlin, and the subprocessor chain is published with names, addresses and processing regions: Microsoft Ireland for hosting and the AI assistant's inference, Google Ireland for push, DeepL in Cologne for translation, Mailjet and hibase in Berlin, and Helsinki Systems for Jitsi. A multi-jurisdictional data processing agreement is published with 45 days' notice on subprocessor changes, export and deletion rights, and ISO 27001 and SOC 2 are stated; Mixpanel and Zendesk are US-incorporated, however, and hosting and push run through the EU entities of US parents, so Cloud Act exposure remains in the chain. 4 7 8 15 16
The Skeptic
Flip GmbH of Stuttgart is the contracting entity, hosting runs on Azure in Frankfurt and Berlin through Microsoft Ireland Operations Limited, and the privacy policy names each subprocessor with address and processing region: DeepL in Cologne, Google Ireland for push, Mailjet and hibase in Berlin, Helsinki Systems in Stuttgart for external video calls. A multi-jurisdictional data processing agreement is published and ISO 27001, SOC 2, C5 and TISAX are stated; Mixpanel, Inc. and Zendesk, Inc. of San Francisco appear in the chain for optional analytics and support, with standard contractual clauses and the Data Privacy Framework given as safeguards, and we found no public information on ownership. 4 8 15 16
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per user or per employee, whether frontline and desk staff are priced differently, platform or base fee, which modules (intranet, employee email, surveys, translation, AI, a white-label app) cost extra, minimum seats and term, and setup and onboarding fees.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free tier exists, but how cost scales with users, modules or a branded app is unclear.
5 — Tiers are public with their per-user or base price and main inclusions, but at least one commonly needed piece (frontline users, translation, a branded app, extra modules) is unpriced or "on request".
8 — Every tier priced publicly with its scaling rule (per user, per frontline user, per active user), add-ons and a branded app priced, minimum seats and term, setup fees and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given headcount and module set, with every add-on, setup, support and branded-app fee and the cancellation and data-return terms published.
The Internal Communications Lead
Growth is public at "Ab 4.950 € im Jahr" for up to 300 employees with its inclusions listed, but the price is built from licenses, locations, modules, optional add-ons and contract term, and both the Enterprise plan and individual add-ons are quoted on request. For my 3,000 people across four countries the annual cost is not computable from public pages alone. We found no public information on setup and onboarding fees, minimum seats or term lengths. 1 6
The Frontline Operations Lead
The Growth tier is public at "Ab 4.950 € im Jahr" for up to 300 employees with its inclusions listed, and the components — licenses, locations, modules, add-ons and contract term — are named. But with 1,800 heads I sit past that cap: Enterprise pricing and every add-on are only available on request, and we found no public per-user figure that works for seasonal staff, nor setup fees, term or minimum seats. 1 6
The Microsoft 365 Administrator
One tier is public, Growth at from 4.950 € per year for up to 300 employees with its inclusions listed, and the price components of licenses, locations, modules, optional add-ons and contract term are named. The Enterprise tier, add-ons such as Ask AI and the AI writing assistant, and the white-label app are all quote-only, so I cannot compute an annual cost for a 4,000-employee company from the published pages. 1 6
The Works Council Member
The entry tier is public — Growth, up to 300 employees, from 4,950 euros per year — with its inclusions listed, and the page names the price components: licenses, locations, modules, add-ons and contract term. The Enterprise tier, the AI modules and the branded app carry no figure, add-ons are available on request, and I found no public information on setup fees, minimum seats, term or VAT treatment, so the real annual cost for our stores is only obtainable as an individual quote. 6 1 2
The Data Protection Officer
The Growth tier is published from 4.950 € per year for up to 300 employees with its core inclusions listed, and the price components are named — licenses, locations, modules such as AI agents, HR mini apps and flows, optional add-ons and the contract term — but the Enterprise price and the add-ons are only available on request. We found no public information on per-user scaling, setup fees, minimum seats or term lengths. 1 6
The Skeptic
Growth is listed at "Ab 4.950 € im Jahr" for up to 300 employees with its inclusions shown, but the pages state that price depends on licenses, locations, modules (KI-Agenten, HR Mini Apps, Flows), optional add-ons and contract term, add-ons are "Individuelle Add-ons auf Anfrage", and the Enterprise tier carries no public figure at all. A buyer cannot compute an annual cost for a given headcount from these pages; the branded app sits behind Enterprise, and Ask AI, the writing assistant and the agent gateway are priced only as add-ons on request. 2 6
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined ⚠ unverified | — | uncited Report an error |
| Hosting options | Not determined ⚠ unverified | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined ⚠ unverified | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Flip
Is Flip European?
Yes. whats-best.ai classifies Flip as EU-Made.
Where does Flip store data?
The default storage location for customer data is not stated on the vendor’s pages as of 29 Oct 2026. The vendor’s pages mention Germany as hosting location, per the vendor’s page captured 29 Oct 2026.
Does Flip have a free plan?
Not stated on the vendor’s pages as of 29 Oct 2026.
What are the best alternatives to Flip?
As of 3 Nov 2026, the panel rates Workvivo by Zoom (3/5), Staffbase (3/5) and Involv (3/5) highest among the other 17 Employee Communication & Intranet products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Workvivo by Zoom (EU origin, foreign-owned). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Flip alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 29 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data processing agreement, Hosting location, Hosting options, Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 22 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 5 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 4 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (18)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.getflip.com Checked 29 Oct 2026 Details →
- 2 Features page (employee app) www.getflip.com Checked 29 Oct 2026 Details →
- 3 Features page (news feed and channels) www.getflip.com Checked 29 Oct 2026 Details →
- 4 Security / trust page www.getflip.com Checked 29 Oct 2026 Details →
- 5 Integrations page www.getflip.com Checked 29 Oct 2026 Details →
- 6 Pricing page www.getflip.com Checked 29 Oct 2026 Details →
- 7 Legal notice www.getflip.com Checked 29 Oct 2026 Details →
- 8 Data processing agreement (dpa) www.getflip.com Checked 29 Oct 2026 Details →
- 9 Reach & targeted announcements — found from sitemap www.getflip.com Checked 29 Oct 2026 Details →
- 10 Reach & targeted announcements — found from sitemap www.getflip.com Checked 29 Oct 2026 Details →
- 11 Pages, documents & knowledge — found from sitemap www.getflip.com Checked 29 Oct 2026 Details →
- 12 Pages, documents & knowledge — found from sitemap www.getflip.com Checked 29 Oct 2026 Details →
- 13 Engagement, surveys & onboarding — found from sitemap www.getflip.com Checked 29 Oct 2026 Details →
- 14 Engagement, surveys & onboarding — found from sitemap www.getflip.com Checked 29 Oct 2026 Details →
- 15 Works council, private phones & privacy by design — found from sitemap www.getflip.com Checked 29 Oct 2026 Details →
- 16 Works council, private phones & privacy by design — found from sitemap www.getflip.com Checked 29 Oct 2026 Details →
- 17 Integration, identity & administration — found from sitemap www.getflip.com Checked 29 Oct 2026 Details →
- 18 Integration, identity & administration — found from sitemap www.getflip.com Checked 29 Oct 2026 Details →