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Employee Scheduling

Ordio

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Ordio GmbH · www.ordio.com

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Ordio: AI-assisted analysis on whats-best.ai Ordio: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Ordio at a glance

Vendor
Ordio GmbH
Headquarters
Not stated on the vendor’s pages as of 29 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 29 Oct 2026
Free plan
Not stated on the vendor’s pages as of 29 Oct 2026
Panel verdict
The AI panel rates Ordio 3/5, the mean of 6 judges. Ordio is employee scheduling software from Ordio GmbH of Cologne, covering shift planning, time tracking and payroll export for restaurants, retail and bakeries. how scores are made
As of
Vendor pages captured 29 Oct 2026; evaluated by the panel 29 Oct 2026. all sources

Ordio alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Skeptic

Weighted verdict

Has read a great many pages saying the product "supports" the Arbeitszeitgesetz and wants to know whether it blocks a violation, warns about it, or merely exports it. Reads for which tier the time clock and the DATEV export sit in, how seasonal staff are counted per employee, and what the forecasting "AI" actually uses as input.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Skeptic

Panel median The Skeptic This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Skeptic
Roster building & demand planning 3 of 5 3 of 5
Working-time law & collective agreements 3.5 of 5 3 of 5
Mobile self-service for deskless staff 3.5 of 5 3 of 5
Works council & employee data 2.5 of 5 2.5 of 5
Payroll handoff & integrations 3.5 of 5 3 of 5
European sovereignty 2 of 5 2 of 5
Pricing transparency 1 of 5 0.5 of 5

Roster building & demand planning

How this is scored

How a plan gets built across locations, roles and qualifications — templates, staffing requirements, forecasting from sales or occupancy, and whether the product proposes a roster or only draws one.

0 — Not a rostering tool; shifts cannot be planned in the product (a time clock, HR file or messenger only).

3 — A weekly shift grid per location with shift templates and roles attached, and the roster published to staff.

5 — Shift templates with roles or qualifications on shifts, several locations or departments, and open shifts or coverage gaps shown while planning.

8 — Staffing requirements per shift and demand-based planning from a named data source (POS revenue, footfall, occupancy or bookings), automatic roster proposals the planner can accept or adjust, labour cost shown against budget while planning, and cross-location staff sharing.

10 — Planning closes the loop: forecast, proposed roster and actual hours compared in one place, the proposal explains which rule or demand figure drove each assignment, and the vendor documents the forecasting method rather than calling it AI.

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The Skeptic

Shift templates, recurring patterns, drag-and-drop and automatic proposals based on availabilities, qualifications and target hours are documented, across multiple locations and roles, with target-versus-actual staffing and personnel costs visible per shift, day or week — and the inputs the automatic proposals use are actually named, which is more than most "AI" planning pages manage. We found no public information on staffing requirements per shift, on demand-based planning from a named source such as POS revenue, footfall or occupancy, or on cross-location staff sharing. 2 6 10

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Working-time law & collective agreements

How this is scored

Whether the roster knows the rules it is subject to — ArbZG rest periods and maximum hours, youth and maternity protection, Minijob earnings limits, Tarifvertrag and works-agreement rules, surcharges — and whether it enforces them, warns, or leaves them to the export.

0 — No working-time checks: the vendor states or shows that any shift can be planned without a rule check.

3 — Basic checks such as overtime, maximum-hours or break warnings shown to the planner.

5 — Named working-time checks — daily or weekly maximum hours, rest periods between shifts and breaks — shown to the planner before the roster is published, and contract hours or earnings limits tracked per employee.

8 — ArbZG named with the 11-hour rest period and daily maximum checked, the Minijob earnings ceiling warned about, whether a check blocks or only warns stated, and configurable rule sets per contract or employee group covering Tarifvertrag surcharges (night, Sunday, holiday), time accounts, youth-protection limits and works-agreement rules, with the planner's override of a violation recorded and reasoned.

10 — The rules are modelled as law, not as warnings: maintained rule sets for named collective agreements, sector-specific exceptions (care, hospitality) documented with the statute they rely on, every override attributable, and published guidance mapping each feature to the provision it serves.

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The Skeptic

Rest periods of eleven hours under § 5 ArbZG and breaks under § 4 ArbZG are named and flagged to the planner before publishing, alongside overtime warnings, and weekly and monthly hour limits, working time accounts and configurable night, Sunday and holiday surcharges per role or location are documented. The captured language is that Ordio "points out" typical conflicts; we found no public information on whether a check blocks a violating roster, on an in-product warning at the minijob earnings ceiling, or on youth-protection and works-agreement rules. 6 8 14

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Mobile self-service for deskless staff

How this is scored

What the employee on the shop floor actually gets: a mobile app to read the roster, enter availability, request and accept swaps, claim open shifts and clock in — in their language, on their own device or a shared one.

0 — No employee access; the roster reaches staff only as a printout or PDF.

3 — An app or web view in which employees see their own shifts and are notified of changes.

5 — A mobile app with the roster, availability or absence requests, and shift swaps or open-shift claiming, with push notifications of changes.

8 — Swaps and open shifts resolved under the rule set (qualifications and rest periods checked before approval), clock-in by app or shared terminal with offline handling, a multilingual interface, and team communication that keeps shift talk out of private messengers.

10 — Self-service is designed for people who never open a laptop: swap and cover flows that resolve without a manager where the rules allow, accessibility and language coverage stated, use on a shared or personal device both supported, and employees able to see and export the data held about them.

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The Skeptic

Employees see the roster, set availability, apply for open shifts, request swaps in the app, and clock in by app, tablet or hardware terminal with PIN, with push notifications, offline use claimed and an interface in more than ten languages. We found no public information on swap and open-shift approvals being checked against qualifications or rest periods before acceptance, and team communication is documented as broadcast push notifications rather than two-way shift talk. 6 10 11

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Works council & employee data

How this is scored

Whether the product can be introduced under co-determination (BetrVG § 87) — role-based visibility, what is logged, which monitoring can be switched off, retention of availability, absence and location data — and whether the vendor supplies what a works agreement needs.

0 — No access control: the vendor's pages show every user seeing all employee data, or tracking of individuals that cannot be switched off.

3 — Admin, manager and employee roles with different rights, and a privacy policy that covers employee data.

5 — Configurable roles and permissions limiting who sees whose data, a data processing agreement offered, and either location tracking stated as optional or a retention or deletion rule for employee data.

8 — Fine-grained visibility (absence reasons hidden from colleagues and line managers where not needed), GPS and similar tracking off by default, an audit log of who viewed and changed an individual's data, configurable deletion periods, and documentation the vendor offers for works-council approval under BetrVG § 87.

10 — Data minimisation is designed in and evidenced: a model works agreement or feature-by-feature data inventory published, no performance or behaviour scoring of individuals, monitoring functions individually deactivatable, and deletion executed automatically per configured period.

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The Skeptic

Granular roles and permissions limit who sees which information, GPS tracking is stated as optional, salary changes, approvals and exports are logged as traceable, and applicant data is deleted after six months with log files after fourteen days. We found no public information on a data processing agreement, on GPS being off by default, on a log of who viewed an individual's data, or on vendor documentation supporting works-council approval. 3 10 12 13 14

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Payroll handoff & integrations

How this is scored

How planned and worked hours, surcharges and absences reach payroll — DATEV, Lohn und Gehalt, the tax adviser — and how the roster connects to the POS, HR and time systems a shift business already runs.

0 — No payroll path: the product offers no export of hours and no integration.

3 — An export of worked hours and absences (CSV or Excel) intended for payroll.

5 — A named payroll integration or payroll export (DATEV Lohn und Gehalt or LODAS, or another named payroll system) covering hours and absences, plus several named HR, POS or accounting integrations.

8 — Vendor-maintained payroll integrations with a lock step before transmission, wage types mapped per surcharge, POS integrations feeding forecasting, an HR master-data sync, and a documented API.

10 — Payroll is designed for, not exported to: several named payroll systems maintained, retro corrections after the close handled, the tax adviser given scoped access, and a versioned public API with webhooks and a deprecation policy.

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The Skeptic

The DATEV export — which sits in the Pro tier, not the entry tier — bundles actual hours per person, surcharges mapped to wage types, and holidays and sickness for Lohn und Gehalt and LODAS, with Addison, Lohn AG, Lohnconsult and Agenda named as further export targets, a public REST interface, and a full net payroll option beyond the handoff. We found no public information on a lock step before transmission, on POS integrations, or on a live master-data sync with an HR system; whether a CSV export suffices for a tax office using other systems is explicitly left to clarify with the adviser. 2 13 14

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European sovereignty

How this is scored

Where the employee data lives, who the contracting entity is, who the subprocessors are, and whether that is documented rather than assumed. Independently sourced by the sovereignty pipeline; weighted seriously here, because a scheduling tool holds availability, absence and often location data about employees who had no say in the vendor.

0 — Vendor, contracting entity and hosting of employee data all shown to be outside the EU, with no transfer safeguard stated.

3 — A named contracting entity and a privacy policy or data processing agreement; EU hosting offered as an option or claimed without a provider, or the hosting location not stated.

5 — EU hosting stated as standard, together with an EU contracting entity or a published subprocessor list, and a data processing agreement offered.

8 — EU or DACH hosting with a named data-centre provider, EU contracting entity, full subprocessor list published, and any non-EU processing — push notification services included — named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor in the EU, certification published, and a DPA that covers the employee data the app collects on personal devices.

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The Skeptic

All data is stated to be stored encrypted on German servers as standard, and a privacy policy is published. The named data-centre provider Hetzner appears only for the website's analytics processing; we found no public information on the provider behind the German servers holding employee data, on a published subprocessor list, or on a data processing agreement. 3 10

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual invoice for their headcount and locations — including the time clock, payroll export, forecasting and other modules sold as add-ons — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A public per-employee "from" price, a free tier or one priced tier, while the other tiers or what they include are not stated.

5 — Per-employee or per-location prices public for each tier with the billing period stated; add-on modules (time clock, payroll export, forecasting, terminal hardware) may still be unpriced.

8 — Every tier and add-on priced publicly with the per-employee maths, how inactive or seasonal staff are counted, minimum term and VAT treatment stated; only genuinely custom work lacks a number.

10 — Complete price computability: a calculator or table producing the annual invoice for a given headcount, location count and module selection, including hardware, onboarding and renewal terms.

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The Skeptic

The public pricing page names Starter, Plus, Pro and Enterprise tiers and lists the functions each includes — the DATEV export and REST interface in Pro, the GPS check and team terminal in Plus — alongside a free start, demo and callback channels. We found no public price figure for any tier in the captured pages, so a buyer cannot compute an annual invoice from what is published. 2 13

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Questions about Ordio

Is Ordio European?

Yes. whats-best.ai classifies Ordio as EU-Made.

Where does Ordio store data?

Not stated on the vendor’s pages as of 29 Oct 2026.

Does Ordio have a free plan?

Not stated on the vendor’s pages as of 29 Oct 2026.

What are the best alternatives to Ordio?

As of 28 Oct 2026, the panel rates Shiftbase (3/5), Connecteam (3/5) and gastromatic (3/5) highest among the other 26 Employee Scheduling products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Shiftbase (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Ordio alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (14)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.ordio.com Checked 29 Oct 2026 Details →
  2. 2 Pricing page www.ordio.com Checked 29 Oct 2026 Details →
  3. 3 Privacy policy www.ordio.com Checked 29 Oct 2026 Details →
  4. 4 Legal notice www.ordio.com Checked 29 Oct 2026 Details →
  5. 5 Terms of service www.ordio.com Checked 29 Oct 2026 Details →
  6. 6 Roster building & demand planning — found from sitemap www.ordio.com Checked 29 Oct 2026 Details →
  7. 7 Roster building & demand planning — found from sitemap www.ordio.com Checked 29 Oct 2026 Details →
  8. 8 Working-time law & collective agreements — found from sitemap www.ordio.com Checked 29 Oct 2026 Details →
  9. 9 Working-time law & collective agreements — found from sitemap www.ordio.com Checked 29 Oct 2026 Details →
  10. 10 Mobile self-service for deskless staff — found from sitemap www.ordio.com Checked 29 Oct 2026 Details →
  11. 11 Mobile self-service for deskless staff — found from sitemap www.ordio.com Checked 29 Oct 2026 Details →
  12. 12 Works council & employee data — found from sitemap www.ordio.com Checked 29 Oct 2026 Details →
  13. 13 Payroll handoff & integrations — found from sitemap www.ordio.com Checked 29 Oct 2026 Details →
  14. 14 Payroll handoff & integrations — found from sitemap www.ordio.com Checked 29 Oct 2026 Details →