Forms & Surveys
easyfeedback
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by easyfeedback GmbH · easy-feedback.de
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easyfeedback at a glance
- Vendor
- easyfeedback GmbH
- Headquarters
- Not stated on the vendor’s pages as of 28 Oct 2026
- Data hosting
- Default not stated; pages mention Germany source, captured 28 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 28 Oct 2026
- Panel verdict
- The AI panel rates easyfeedback 3.5/5, the mean of 6 judges. easyfeedback, an online survey tool from easyfeedback GmbH of Koblenz, earns persona-weighted totals from 6.8 to 7.1. how scores are made
- As of
- Vendor pages captured 28 Oct 2026; evaluated by the panel 29 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
easyfeedback, an online survey tool from easyfeedback GmbH of Koblenz, earns persona-weighted totals from 6.8 to 7.1. It is strongest on consent and data protection, scored 7 to 8, and pricing transparency, scored 7 to 8: participation is anonymous by default, the IP address, when read out, is stored only as a 32-character irreversible hash deleted with the survey, identity columns from participant lists are never linked to results, and four paid tiers are publicly priced — Starter at 39 € monthly or 390 € annually, Business at 790 €, Professional at 948 € per year and Single at 159 € one-time. Weakest is hosting and administration at 5 to 6, where judges found no public information on role permissions, an audit log or a self-hosted edition, and the 100% availability target is an aspiration. The clearest split is collection and workflows at 6 to 7, the two judges scoring 6 citing no public information on reminder emails, respondent file uploads and offline or kiosk collection. No criterion spread wider than one point.
Speaks for it
- Anonymous participation is the default, with IP addresses stored only as a 32-character irreversible hash that is deleted with the survey
- Identity columns from uploaded participant lists, such as email and name, are never linked to results
- Four paid tiers carry published prices and limits, from Starter at 39 € monthly or 390 € annually to Single at 159 € one-time, plus a free tier at 100 participants per survey with VAT shown as excluded
- Data is processed exclusively at the ISO 27001-certified Cronon GmbH data centre in Germany; the vendor states TISAX certification and that no foreign servers or cloud services are used
- A data processing agreement is offered on every plan and an external data protection officer, heyData GmbH, is named
Held against it
- We found no public information on role permissions, an audit log or a self-hosted edition
- The stated 100% availability target is an aspiration, with downtime outside the vendor's influence excluded
- Automatic deletion routines start only on the Professional and Enterprise plans
- The Enterprise tier is priced only on request, and extra user licences and the custom-domain SSL certificate carry no published figure
- We found no public information on the providers and locations behind email delivery, payments and the AI analyses, or on company ownership
Best for
- You run employee or engagement surveys that a works council or ethics board will scrutinise — anonymous-by-default participation, hashed IP handling and a downloadable anonymity confirmation match that scrutiny
- You want the GDPR paperwork ready — a data processing agreement is offered on every plan, a data protection officer (heyData GmbH) is named and technical and organisational measures are published
- You price by published caps — Starter, Business and Professional state participant limits of 500, 5,000 and 20,000 per survey with public prices
- You analyse in SPSS — exports include SPSS (.sav) with filtered and scheduled export variants
Avoid if
- You need unlimited participants per survey at a published price — unlimited participants come only with the Enterprise tier, which is priced on request
- You want automatic deletion routines or single sign-on on a lower-tier plan — both appear only from Professional upward
- You must select your hosting region or run the software on your own servers — the vendor's pages describe a cloud-based service processing exclusively at the Cronon GmbH data centre in Germany
The scores
| Criterion | Panel median |
|---|---|
| Form & survey building | 3.5 of 5 |
| Distribution, response collection & workflows | 3.5 of 5 |
| Survey analysis & reporting | 3.5 of 5 |
| Consent, GDPR & respondent data | 3.5 of 5 |
| Hosting choice, teams & portability | 3 of 5 |
| European sovereignty | 3.5 of 5 |
| Pricing transparency | 3.5 of 5 |
Form & survey building
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How this is scored
What can be built without code: question and field types, conditional logic and branching, piping and hidden fields, calculations, multi-page forms and progress, templates, design and branding, multiple languages, and accessible output for respondents.
0 — Not a form or survey builder; questions cannot be authored in the product.
3 — A builder with the common question types and a few templates; logic, branding or languages are basic or not described.
5 — A drag-and-drop builder with a wide range of question types, conditional logic that shows, hides or skips questions, multi-page forms, a template library, and the customer's logo, colours and fonts.
8 — Advanced logic with piping, hidden fields, calculations and scoring, randomisation, surveys translated into several languages from one master, reusable question libraries, custom CSS or themes, and accessible forms with a named standard (WCAG 2.1 AA or BITV) stated.
10 — Best-in-class authoring: complex research designs (loops, quotas in logic, conjoint or MaxDiff), versioned forms with change history, a published accessibility conformance report, and every element of a form available through the API.
The Market Researcher
Fourteen question types with images, video and audio, filters and jumps with logic conditions and URL parameters, answer piping, randomisation of pages, questions and answers, and questionnaires in 14 preconfigured languages cover most of a three-wave, four-language research design. Branding runs deep with a layout configurator, CSS editor and 90+ templates. We found no public information on quotas inside the logic, calculations or scoring, or accessibility conformance for respondents. 1 2 3 8 9
The Operations Manager
A colleague could build without IT: fourteen question types, filters, jumps and conditions, answer piping, randomised pages, questions and answers, more than ninety templates, and a layout configurator with logo, colours, fonts and a CSS editor, in fourteen survey languages. We found no public information on calculations or scoring, reusable question libraries, or a named accessibility standard, which is what the advanced authoring tier requires. 1 2 3 8 9
The HR Lead
Branching with filters, jumps, logics and parameters, answer piping, randomisation of pages, questions and answers, 14 question types, 14 preconfigured survey languages, a CSS editor and 90-plus templates cover an engagement survey several times over. We found no public information on a named accessibility standard, question libraries or calculations and scoring. 2 3 9
The Academic Researcher
The builder documents 14 question types, filter and jump logic with conditions and parameters, answer piping, and randomisation of pages, questions and answers — the core of a serious study design — plus 90+ templates, a layout configurator with CSS editor, media items and 14 preconfigured survey languages in one questionnaire. We found no public information on respondent-facing accessibility standards, reusable question libraries, or scoring calculations, so it sits below the top band. 1 2 3 8 9
The Data Protection Officer
The captured pages show fourteen question types with images, video and audio, filters and jumps with conditions and parameters, answer piping, randomisation of pages, questions and answers, fourteen preconfigured survey languages, a CSS editor with layout configurator, and ninety-plus templates. We found no public information on a stated accessibility standard or on calculations and scoring, which is what the top level of this criterion asks for. 2 3 8 9
The Skeptic
Fourteen question types with filter and jump logic, answer piping, randomisation of pages, questions and answers, 14 preconfigured survey languages, 90-plus templates and a layout configurator with logo, fonts, colours, images and a CSS editor take this well past the basics. We found no public information on a stated accessibility standard such as WCAG or BITV, nor on hidden fields or scoring, so it stops short of the top band. 2 3 9
Distribution, response collection & workflows
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How this is scored
How forms reach people and what happens to an answer: share links, embedding, QR codes, email invitations with reminders, contact lists and panels, offline or kiosk collection, file uploads, payments and signatures inside the form, notifications, approval or assignment of submissions, and automations that pass a response on to other tools.
0 — No way to collect responses from other people; the product only analyses data collected elsewhere.
3 — A share link and an embed code, with responses visible in the product; invitations, notifications and onward workflows are basic or not described.
5 — Links, embedding and QR codes, email notifications on submission, file uploads, a few native integrations (spreadsheets, CRM, chat) plus a connector service such as Zapier or Make, and either email invitations with reminders or payments inside the form.
8 — Invitations to managed contact lists with reminders and unique links, response quotas and closing rules, offline or kiosk collection, submissions routed for approval or assignment, conditional notifications, documented webhooks and a REST API to read and write responses.
10 — Collection at research and process scale: panel or sample sourcing, multi-channel distribution (email, SMS, web, app intercept) with deduplication, workflows with branching and audit trail, and every response event exposed to the customer's systems in real time with a stated delivery guarantee.
The Market Researcher
Invitations go out through the email invitation tool from uploaded participant lists with name and reference-text personalisation, TAN access codes and an optional cookie lock protect against double participation, and participant caps close the survey automatically at the plan limit. Website integration as button, tab, popup or focus layer works on every plan, and webhooks, a documented API and Zapier pass responses onward. We found no public information on reminder waves for non-responders, QR codes or offline collection. 3 11 14 15
The Operations Manager
Submissions can reach other systems without copy and paste: webhooks on every plan, a documented API, Zapier to more than five thousand apps, help content on sending results to a CRM and to online documents, plus automated emails and automated tickets and tasks. Collection covers links, embedding as button, tab, popup and focus layer, an email invitation tool with uploaded participant lists and per-person personalisation, and access codes; we found no public information on respondent file uploads, payments inside the form, invitations with reminders, or offline collection. 3 11 14 15
The HR Lead
An email invitation tool with an uploaded participant list or a plain copied link, cookie or TAN blocking of repeat participation, and website embedding as button, feedback tab, popup or focus layer on every plan; webhooks on every plan and a documented API plus Zapier connect to thousands of apps. We found no public information on reminders, offline or kiosk collection, or approval routing. 3 11 15
The Academic Researcher
Invitations run through an email invitation tool with uploaded participant lists and personalisation fields, multiple participation is blocked via cookie or hashed IP, access codes (TAN) come from the Business plan, websites can embed the survey as button, tab, popup or focus layer, and webhooks on all plans plus a documented API and Zapier pass responses onward. We found no public information on reminder emails, offline or kiosk collection, respondent file uploads, or routing submissions for approval, which caps the score. 3 11 14 15
The Data Protection Officer
Email invitations go to uploaded participant lists carrying personalisation fields, personalisation runs through additions to the survey link, TAN access codes exist, websites can carry the survey as a button, feedback tab, popup or focus layer, and a closing message appears once the participant cap is reached. Webhooks are on every plan and a documented API plus Zapier connects to thousands of apps including CRM handoff and automated ticket creation; we found no public information on offline or kiosk collection or on routing submissions for approval. 3 11 14 15
The Skeptic
Website integration as button, feedback tab, popup and focus layer on every plan, an email invitation tool fed by uploaded participant lists, access codes from Business, webhooks on all plans, a documented API and Zapier with thousands of apps cover most of the chain. We found no public information on email reminders, QR codes, respondent file uploads or offline and kiosk collection, and the message that appears at the plan's participant cap is a billing limit, not a closing rule the customer sets. 3 11 14 15
Survey analysis & reporting
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How this is scored
What the product does with the answers: live results and charts, filters and segments, cross-tabulation, NPS, CSAT and other standard scores, open-text and sentiment analysis, shareable dashboards and reports, and exports to the formats analysts use (CSV, Excel, SPSS, R).
0 — No view of results inside the product; submissions can only be forwarded or downloaded one at a time.
3 — A table of responses with simple charts per question and a CSV export; filters, comparisons and report sharing are basic or not described.
5 — Charts per question, filters and segments, at least one comparison or cross-tab view, standard scores such as NPS, shareable or exportable reports (PDF, presentation), and exports to CSV and Excel.
8 — Cross-tabulation with significance testing, weighting, open-text coding or sentiment analysis, trend reports across survey waves, dashboards for different audiences with permissions, and SPSS or R exports with labels.
10 — A research-grade analysis environment: statistical models beyond cross-tabs (driver analysis, regression), benchmarks, text analytics with themes the customer can edit, and every analysis reproducible from documented exports or an analytics API.
The Market Researcher
Real-time results with eight combined filter dimensions, target-group and whole-survey comparisons with trend display, NPS and KPI dashboards shared by link, and AI text analysis that clusters open answers into recurring themes with sentiment mean the board pack can largely be built in the tool, with exports to CSV, Excel, SPSS and PDF. Significance testing, weighting and customer-editable theme codes are not described on the captured pages. 2 3 12 13 17
The Operations Manager
Live results with combined filters across date, device, answers and participant lists, comparisons of target groups and whole surveys with trends, NPS and KPI dashboards with selective link sharing, AI analysis of free text with themes and sentiment, and exports to Excel, CSV, PDF and SPSS with filters, scheduling and parallel variants. We found no public information on significance testing, weighting or an R export, which is what the research-grade tier expects. 2 3 12 13 17
The HR Lead
Live results with filters by date, device, language, answers and participant list, target-group and cross-survey comparisons with trends, department-comparison dashboards for employee surveys, and AI text analysis of open answers with themes and sentiment; exports go to Excel, CSV, PDF and SPSS. We found no public information on significance testing, weighting or an R export. 2 3 12 13
The Academic Researcher
Results are viewable in real time with combined filters across eight dimensions, target-group and whole-survey comparisons with trend display, AI text analysis detecting themes and sentiment, interactive dashboards with selective link sharing, and exports to CSV, XLS/XLSX, SPSS (.sav) and PDF, including filtered, scheduled and parallel export variants — the SPSS path matters for my statistics courses. We found no public information on significance testing, weighting, or an R export. 2 3 12 13 17
The Data Protection Officer
Realtime results can be filtered by date, behaviour, visitor source, device, language, answers and participant lists, target groups, whole surveys and individual questions can be compared with trends shown, AI text analysis detects themes and sentiment, and interactive dashboards can be shared selectively. Exports reach CSV, Excel, SPSS and PDF with filters and scheduled automation; we found no public information on significance testing or weighting, which the research-grade level would require. 2 12 13 17
The Skeptic
Real-time results with combined filters, comparisons across target groups, whole surveys and single questions with trend display, AI text analysis with themes and sentiment, KPI dashboards shared selectively by link, and exports to CSV, Excel, SPSS (.sav) and PDF with filtering and scheduled automation. We found no public information on significance testing, weighting or customer-editable code frames, so it stays below the research-grade band. 2 12 13 17
Consent, GDPR & respondent data
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How this is scored
What the product gives the customer to collect personal data lawfully: consent and privacy-notice fields, anonymous surveys that really drop IP addresses and identifiers, retention periods and automatic deletion, handling of access and erasure requests, encryption of responses, a data processing agreement, and controls over cookies and tracking on the form itself.
0 — The product collects no personal data from respondents, so there is nothing to protect; or it is a different kind of product.
3 — A privacy policy and a statement of GDPR compliance, with a checkbox field usable for consent; anonymity, retention and deletion are not described.
5 — A data processing agreement offered to customers, a consent or privacy-notice field, an anonymous mode that does not store IP addresses, responses deletable by the customer, and encryption in transit and at rest stated.
8 — Retention periods with automatic deletion, tools for access and erasure requests per respondent, field-level encryption or masking of sensitive answers, forms that set no tracking cookies by default, a published list of technical and organisational measures, and a named data protection officer.
10 — Data protection by design and evidenced: end-to-end or customer-key encryption of responses, documented data minimisation defaults, a DPA with audit rights and subprocessor change notice, records of consent kept with each response, and an independent audit of the privacy controls published.
The Market Researcher
Participation is anonymous by default, the IP address is turned into an irreversible 32-character hash and never stored raw, no third-party trackers such as Google touch the surveys, and consent statements plus custom privacy notices are built in — even a downloadable confirmation of technically anonymous participation exists. A named external data protection officer, a data processing agreement on all plans and published technical and organisational measures round this out. We found no public information on tools for per-respondent access and erasure requests or field-level encryption. 1 3 5 6 14 15
The Operations Manager
Surveys are anonymous by default, the IP address is hashed into a 32-character non-reversible value and never stored raw, identity columns are never linked to results, consent statements and custom privacy notices exist, and a data processing agreement is available on all plans alongside SSL, encrypted backups and a named data protection officer. Automatic deletion routines appear only on the two top plans, and we found no public information on per-respondent tools for access and erasure requests or field-level encryption. 3 5 6 14 15
The HR Lead
Participation is anonymous by default, the IP address is only ever stored as an irreversible hash, identity columns such as email and name are never linked to results, and a downloadable PDF confirms technically anonymous participation — exactly what my works council asks for. A data protection officer is named, a processing agreement exists on all plans, Google and similar trackers have no access to surveys, and automatic deletion routines come with the upper plans. We found no public information on per-respondent access and erasure tooling or field-level encryption of sensitive answers. 3 5 6 14 15
The Academic Researcher
This is unusually strong for an ethics submission: anonymous participation is the default, raw IP addresses are never stored (only a non-reversible hash if blocking is enabled), identity columns cannot be linked to results, consent statements and individual privacy notices are built in, a downloadable anonymity confirmation exists, a data processing agreement is offered on every plan, a data protection officer is named, and the privacy policy publishes organisational and technical measures. Automatic deletion routines arrive only on the two top plans, and we found no public information on per-respondent access and erasure tooling or field-level encryption of sensitive answers. 1 3 5 6 7 14 15
The Data Protection Officer
This is strong where I look first: anonymous participation is the default setting, the raw IP address is never stored but converted to a 32-character non-reversible hash that is deleted with the survey, identity columns from the participant list are never linked to results, and an anonymisation function even tells participants their participation is anonymous, with a downloadable confirmation. Consent statements, custom privacy notices, a data processing agreement on every plan, published technical and organisational measures and a named data protection officer are all there. Automatic deletion routines only come with the two top plans, and we found no public information on per-respondent access and erasure tooling or field-level masking of sensitive answers. 1 3 5 6 14 15
The Skeptic
Anonymous participation is the default, the IP address is read out only when activated and stored solely as a 32-character irreversible hash that is deleted with the survey, consent statements and custom privacy notices exist, a data processing agreement is ticked for every plan, a data protection officer (heyData GmbH) is named with published technical and organisational measures, and Google and similar services are kept out of the surveys. Automatic deletion routines start only on Professional and Enterprise, and we found no public information on tooling for access and erasure requests per respondent, which keeps it off the top. 1 3 5 6 14 15
Hosting choice, teams & portability
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How this is scored
What the customer may choose about where and how the product runs and who uses it: a selectable data region or EU-only hosting, self-hosting or an on-premise edition, team workspaces with roles and permissions, single sign-on, an audit log, custom domains and white-labelling, and a complete export of forms and responses that another tool can import.
0 — A single-user tool with no export of forms or responses.
3 — Shared access for a team and a response export; data location, roles and single sign-on are not described.
5 — Hosting location stated with an EU option, team workspaces with at least two roles, single sign-on on a higher plan, a custom domain or removed vendor branding, and an export of all responses.
8 — EU-only hosting selectable per account or a self-hosted edition, granular roles per form or folder, SSO with SAML and user provisioning, an audit log, white-labelling, and forms and responses exportable in a documented format with an API.
10 — Full control over operation: an open-source or on-premise edition with feature parity, customer-chosen region per workspace, administrative APIs, a documented migration path in and out, and an uptime commitment with a published status history.
The Market Researcher
Hosting is fixed at the named Cronon GmbH data centre in Germany with no self-hosted or selectable region option, teams scale through bundled user licences with single sign-on and a neutral survey domain on the higher plans, and all responses export to CSV, Excel, SPSS and PDF. We found no public information on an audit log, granular per-form roles, or export of the questionnaire structure itself. 3 5 7 17
The Operations Manager
Hosting is stated to be exclusively in Germany at the named Cronon GmbH datacentre with ISO 27001 and no foreign servers or cloud services, single sign-on comes from the Professional plan, branding can be removed on Enterprise, and responses export to Excel, CSV, PDF and SPSS including scheduled exports, with an API. We found no public information on roles beyond counted user licenses, an audit log, self-hosting, or a binding availability commitment — the stated 100 percent availability is an aim with exceptions, not a guarantee. 3 5 7 11 17
The HR Lead
Data sits exclusively in the named Cronon datacentre in Germany with no foreign servers or cloud services, plans scale from one to ten user licences, single sign-on and a neutral survey domain arrive with Professional and vendor branding goes away at Enterprise, and responses export to Excel, CSV, PDF and SPSS with a documented API. We found no public information on granular per-form roles, an audit log or user provisioning. 3 5 11 17
The Academic Researcher
Hosting is fixed in Germany on the named Cronon GmbH datacentre with a stated refusal of foreign servers or cloud services, SSO and a neutral domain with branding removal come on the higher plans, tariffs carry between one and ten user licences, and responses export in documented formats with an API. We found no public information on role permissions per project, an audit log, a self-hosted edition or a binding uptime commitment — the terms describe only an aspiration to 100% availability with no service-level penalty. 3 5 7 11 17
The Data Protection Officer
Hosting is unambiguous — servers at Cronon GmbH in Germany with the claim that no foreign servers or cloud services are used — and single sign-on arrives on the Professional plan, user licences scale from one to ten, CSV export runs on all plans with Excel, PDF and SPSS from Starter plus a documented API, and results stay accessible after a plan expires. There is no choice of region or self-hosted edition, and we found no public information on granular roles per form, an audit log, or SAML-based provisioning detail, which is what I would want before letting several departments near one account. 3 5 7 11
The Skeptic
All data sits in Germany at Cronon GmbH with a statement that no foreign servers or cloud services are used, plans carry one to ten user licenses, single sign-on arrives on Professional, the custom survey domain needs a chargeable SSL certificate, the "powered by" button only disappears on Enterprise, and results export to CSV, Excel, SPSS and PDF with an API alongside. We found no public information on role permissions, an audit log or a self-hosted edition, and the availability target of 100% is stated as an aspiration with downtime outside easyfeedback's control excluded. 3 5 7 11 17
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where forms and responses are hosted, and who the subprocessors are (hosting, email delivery, payment providers, analytics, AI features). Independently sourced by the sovereignty pipeline; responses often carry personal and sometimes special-category data, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (email, analytics, AI features, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and certifications published with their scope rather than implied.
The Market Researcher
The vendor's own captured pages state a German contracting entity, easyfeedback GmbH of Koblenz, under German law, and collection, storage and processing exclusively at the Cronon GmbH data centre in Germany with no foreign servers or cloud services, backed by ISO 27001 and TISAX certifications and a data processing agreement with all service providers. A published subprocessor list with locations — notably for the AI analysis and email delivery — is not available, and company ownership is not documented, so I stop short of the top level. 3 4 5 6 7
The Operations Manager
A German contracting entity under German law with exclusive hosting at the named Cronon GmbH datacentre in Germany, ISO 27001 and TISAX certifications, and a data processing agreement concluded with every service provider. We found no public information on the providers and locations behind email delivery and the AI analyses, or on the ownership of the company, so the end-to-end chain stays partially unproven. 1 3 5 7
The HR Lead
The entity is easyfeedback GmbH in Koblenz with a German VAT number and Koblenz as the agreed forum, all data is processed exclusively at the named Cronon datacentre in Germany, ISO 27001 and TISAX are stated and a processing agreement exists on every plan. Beyond hosting we found no public information on ownership or parent company, or on further subprocessors such as email delivery, so the end of the chain stays unverified. 3 4 5 6 7
The Academic Researcher
The contracting entity is easyfeedback GmbH in Koblenz under German governing law with a German VAT number, data is processed exclusively in the ISO 27001-certified Cronon datacentre in Germany, data processing agreements are concluded with every service provider and offered on all plans, and a Berlin-based data protection officer is published. We found no public information on company ownership or a full subprocessor list with locations — including which providers run the AI analysis features — so the chain is evidenced at its core but not end to end. 1 3 4 5 6 7
The Data Protection Officer
The contracting entity is easyfeedback GmbH in Koblenz under German governing law with a German VAT number, hosting sits on named infrastructure — Cronon GmbH in Germany, ISO 27001 certified — a data processing agreement is offered on every plan and stated to exist with every service provider, and TISAX and ISO 27001 certifications are published. What I miss is a published subprocessor list with locations for the rest of the chain — email delivery, payment, analytics and the AI analysis features — so I cannot verify the whole chain from these pages; company ownership is also not evidenced here. 3 5 6 7
The Skeptic
easyfeedback GmbH is registered in Koblenz under German law, the servers run only in the ISO 27001-certified Cronon GmbH data centre in Germany, TISAX is claimed, and a data processing agreement is said to exist with every service provider. The published chain names only the data centre, however, and we found no public information on the providers behind email delivery, payments or the AI analyses that read the answers, nor on the ownership behind the company — where responses go for machine interpretation is exactly what a feedback buyer needs in writing. 1 3 5 6 12
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per plan and per user, response or submission limits and what happens above them, which features (logic, branding removal, SSO, EU hosting, analysis modules) need a higher plan, add-ons, minimum term and the free tier's limits.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free tier exists, but how cost scales with users, responses or features is unclear.
5 — Plans are public with prices and their main limits (users, responses, forms), but at least one commonly needed piece (SSO, EU hosting, extra responses, branding removal) is unpriced or "on request".
8 — Every plan priced publicly with its limits, overage or extra-response prices, feature differences per plan in a comparison table, billing period, VAT treatment and cancellation terms stated.
10 — Complete price computability: annual cost derivable for a given number of users, responses and features, with every add-on, enterprise option, support level and data-return term published.
The Market Researcher
Starter is priced at 39 € monthly or 390 € annually, Business at 790 € and Professional at 948 € per year, each with stated user licences and participant caps, plus a checkmark table mapping features such as single sign-on, access codes and automatic deletion to plans, the free tier's limits, VAT treatment, one-day-notice cancellation and the message shown when a cap is reached — the annual cost of the mid plans is computable exactly. The Enterprise tier is on request, and we found no public information on the price of additional user licences or of the SSL certificate for a neutral survey domain. 3 7
The Operations Manager
Plans are public with prices and limits — Starter 39 €* monthly or 390 €* annually, Business 790 €* annually, Professional 948 €* annually, Single 159 €* one-time, and a free tier at 100 participants per survey — with a feature comparison table, VAT shown separately as „*zzgl. der gesetzlichen MwSt.“, and stated behaviour above the cap: the survey reports the maximum reached and upgrades are possible anytime, so cost scales by plan tier rather than per response. A complete annual total stays out of reach: the Enterprise tier is „auf Anfrage“, extra user licenses beyond the included ones are not priced, and the SSL certificate for an own domain is „kostenpflichtig“ without a figure. 3 7
The HR Lead
The price page lets me cost almost everything: Starter at 39 € monthly or 390 € with annual billing and a stated 34 percent annual discount, Business at 790 € annually, Professional at 948 € annually, a 159 € one-time Single option and a free tier, each showing users, participants per survey and features such as SSO and the anonymity function per plan, with VAT noted as excluded and cancellation up to one day before renewal for Starter. When the participant cap is reached the survey closes with a message rather than an overage bill. Enterprise is on request, and we found no public information on the price of extra user licences or of the SSL certificate for an own survey domain. 3 7
The Academic Researcher
Five tiers are publicly priced with their participant and user limits in a comparison table — a free model with 100 participants and 10 questions, Single at 159 €* one-time, Starter at 39 €* monthly or 390 €* yearly, Business at 790 €* yearly, Professional at 948 €* yearly — with the statutory VAT exclusion noted, billing periods, cancellation via the account and plan-gated features all visible. Enterprise is quoted only 'auf Anfrage', the SSL certificate for a custom domain is chargeable without a published price, and we found no public information on extra user licence or additional participant pricing, so the full annual cost of the top tiers is not computable. 3 7
The Data Protection Officer
Four paid tiers are publicly priced with their limits in a comparison table — Starter at 39 € monthly or 390 € annually with a stated 34 % annual discount, Business at 790 € annually, Professional at 948 € annually, Single at 159 € one-time — plus the free tier's limits of 100 participants and 10 questions, VAT noted as excluded, auto-renewal with one day's notice, and the behaviour at the cap documented as a closing message. The Enterprise tier is priced only on request, and additional user licences beyond the plan count and the SSL certificate for an own survey domain are unpriced on these pages. 3 6 7
The Skeptic
Starter at 39 € per month or 390 € per year, Single at 159 € one-time, Business at 790 € and Professional at 948 € per year, each shown with participant caps and user licenses in a comparison table, VAT treatment, auto-renewal terms and cancellation through the account, and a free model with 100 participants per survey. The Enterprise tier is "auf Anfrage", the SSL certificate for the custom domain is described as chargeable without a figure, and the further licenses hinted at for Professional carry no published price, so the real annual cost is not computable from public pages alone. 3 7
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined ⚠ unverified | — | uncited Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about easyfeedback
Is easyfeedback European?
Yes. whats-best.ai classifies easyfeedback as EU-Made.
Where does easyfeedback store data?
The default storage location for customer data is not stated on the vendor’s pages as of 28 Oct 2026. The vendor’s pages mention Germany as hosting location, per the vendor’s page captured 28 Oct 2026.
Does easyfeedback have a free plan?
Not stated on the vendor’s pages as of 28 Oct 2026.
What are the best alternatives to easyfeedback?
As of 3 Nov 2026, the panel rates Formbricks (4/5), Netigate (3.5/5) and QuestionPro (3.5/5) highest among the other 19 Forms & Surveys products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Formbricks (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: easyfeedback alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 28 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Hosting location, Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 7 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 data facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (17)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage easy-feedback.de Checked 28 Oct 2026 Details →
- 2 Features page easy-feedback.de Checked 28 Oct 2026 Details →
- 3 Pricing page easy-feedback.de Checked 28 Oct 2026 Details →
- 4 Company facts page easy-feedback.de Checked 28 Oct 2026 Details →
- 5 Privacy policy easy-feedback.de Checked 28 Oct 2026 Details →
- 6 Legal notice easy-feedback.de Checked 28 Oct 2026 Details →
- 7 Terms of service easy-feedback.de Checked 28 Oct 2026 Details →
- 8 Form & survey building — found from sitemap easy-feedback.de Checked 28 Oct 2026 Details →
- 9 Form & survey building — found from sitemap easy-feedback.com Checked 28 Oct 2026 Details →
- 10 Distribution, response collection & workflows — found from sitemap easy-feedback.de Checked 28 Oct 2026 Details →
- 11 Distribution, response collection & workflows — found from sitemap easy-feedback.com Checked 28 Oct 2026 Details →
- 12 Survey analysis & reporting — found from sitemap easy-feedback.de Checked 28 Oct 2026 Details →
- 13 Survey analysis & reporting — found from sitemap easy-feedback.com Checked 28 Oct 2026 Details →
- 14 Consent, GDPR & respondent data — found from sitemap easy-feedback.de Checked 28 Oct 2026 Details →
- 15 Consent, GDPR & respondent data — found from sitemap easy-feedback.com Checked 28 Oct 2026 Details →
- 16 Hosting choice, teams & portability — found from sitemap easy-feedback.com Checked 28 Oct 2026 Details →
- 17 Hosting choice, teams & portability — found from sitemap easy-feedback.de Checked 28 Oct 2026 Details →