POS & Checkout Systems
Gastronovi
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Gastronovi GmbH · www.gastronovi.com
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Gastronovi at a glance
- Vendor
- Gastronovi GmbH
- Headquarters
- Not stated on the vendor’s pages as of 29 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 29 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 29 Oct 2026
- Panel verdict
- The AI panel rates Gastronovi 3/5, the mean of 6 judges. Gastronovi is a cloud-based hospitality point-of-sale suite from Gastronovi GmbH in Bremen, whose till runs on terminals, tablets and smartphones. how scores are made
- As of
- Vendor pages captured 29 Oct 2026; evaluated by the panel 30 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Gastronovi is a cloud-based hospitality point-of-sale suite from Gastronovi GmbH in Bremen, whose till runs on terminals, tablets and smartphones. Its strongest criterion is operations and locations at a flat 8, the highest score in the table, credited to central articles, recipes and suppliers inherited to branches with local overrides, purchasing into Transgourmet, Selgros and METRO, and a priced franchise control centre. Pricing transparency and payments and fees follow: licence tiers of 69, 59 and 49 € per month, card fees published per type and volume, and a 17 % annual discount. Sovereignty is the weak point at a flat 4: the pages name rapidmail in Freiburg, Atlassian in Australia under EU standard contractual clauses and LogMeIn as processors, while we found no public information on where cloud data is hosted or on security certifications. Checkout and hardware, fiscal compliance and accounting and portability lose marks to unanswered questions on hardware compatibility, split bills and returns, the DSFinV-K export and end-of-contract exports. Scores sit in narrow ranges; no significant disagreement was computed.
Speaks for it
- Operations and locations scored a flat 8, with central articles, recipes and suppliers inherited to branches that keep local overrides, plus cross-location real-time reporting
- Card fees are published per type and volume tier — girocard from 0,10 %, Visa and Mastercard from 0,70 %, American Express 3,65 % — under an explained Interchange++ model
- Licence tiers run 69 €, 59 € and 49 € per month by licence count, every module carries a monthly and annual price, and annual payment saves 17 % — pricing transparency at 7-8
- The German cloud TSE (fiskaly) and the Austrian RKSV licence (A-Trust signing with FinanzOnline registration) are both named and priced at 14 € per month / 140 € per year
- The DATEV format interface is free with cumulative and single-booking export, and purchase orders run straight into Transgourmet, Selgros and METRO
Held against it
- Sovereignty scored a flat 4 — we found no public information on where cloud data is hosted, on ownership, or on any security certification
- We found no public information on hardware and terminal prices, support package rates or the VAT treatment of the listed prices
- We found no public information on split bills, returns and cancellations, or a compatibility list for receipt printers, drawers and scanners — checkout and hardware ranged 4-6
- We found no public information on a DSFinV-K export, a BSI certificate for the TSE, ten-year GoBD storage or a procedure documentation
- We found no public information on a documented API or webhooks, or on a full export of articles, customers and sales when the contract ends
Best for
- You run a franchise or multi-site hospitality group and want menus, recipes and suppliers managed centrally with local overrides, backed by a control centre priced at 119 € monthly per headquarters plus a 249 € one-off setup
- You want to price your year from published pages — licence tiers per till, card fees by type and volume, setup fees, minimum terms and notice periods
- You operate in both Germany and Austria and want the cloud TSE from fiskaly and RKSV signing via A-Trust named and priced by one vendor
- Your accountant works in DATEV and needs cumulative and single-booking export — the format interface is free
Avoid if
- You are bound to another payment provider at your till — the captured pages state Gastronovi Pay can then be used for e-commerce payments only
- You must compute your full first-year cost including terminals and hardware before signing — we found no public information on hardware and terminal prices
- Your auditor's first questions are the DSFinV-K export, the BSI certificate and ten-year GoBD storage — we found no public information on these
- Your data-protection officer requires a stated hosting location and a security certification — neither appears on the captured pages
The scores
| Criterion | Panel median |
|---|---|
| Checkout, receipts & hardware | 2.5 of 5 |
| Card payments & fees | 3 of 5 |
| Fiscal compliance (TSE, DSFinV-K, RKSV) | 3 of 5 |
| Inventory, tables, staff & locations | 4 of 5 |
| Accounting handoff, DATEV & data export | 2.5 of 5 |
| European sovereignty | 2 of 5 |
| Pricing transparency | 3.5 of 5 |
Checkout, receipts & hardware
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How this is scored
How a sale is rung up and what it runs on: a fast till on tablet, phone or dedicated terminal, articles, modifiers and discounts, split bills and tips, receipts printed or sent digitally (QR code, email, a digital Bon), returns and cancellations, a customer display, which hardware is supported or sold (receipt printers, cash drawers, scanners, scales), and whether the till keeps selling when the internet is down.
0 — Not a till; sales cannot be rung up or receipts issued in the product.
3 — Sales rung up on one device with a printed receipt; digital receipts, supported hardware and offline operation are basic or not described.
5 — A till app on named devices (iPad, Android or Windows) with articles, modifiers, discounts and split payments, receipts printed or sent digitally, returns and cancellations, a list of supported printers, drawers and scanners, and an offline mode stated.
8 — Several device types and own or third-party hardware with a published compatibility list, offline mode with its limits stated (how long, which payments, how sync resolves), digital receipts meeting the receipt obligation, customer display, scales and barcode labels supported, and hardware rentable or bought with the terms stated.
10 — A till that never stops a sale: offline operation documented including card payments and fiscal signing, hardware open to standard devices rather than locked to the vendor, receipt layouts that meet the legal minimum content in each named country, and a stated uptime or a status page with incident history.
The Café Owner
The till runs on terminals, tablets and smartphones, keeps an offline mode in the front office when the internet drops, sends receipts digitally by QR code or email, and includes a free kitchen monitor with real-time orders and course control — for my twelve tables that is the heart of it. We found no public information on split bills, on returns and cancellations, on a customer display, or on a list of supported receipt printers, drawers and scanners, and the limits of the offline mode are not described, so it stays below the fuller levels. 2 8 10
The Retail Shop Owner
The till runs on terminals, tablets and smartphones, receipts are issued digitally by QR code or email to the 2025 e-invoice standard, an offline mode is stated for the front office, and preconfigured payment terminals with touchscreens, printers and 4G come with an exchange service. We found no public information on supported receipt printers, cash drawers or barcode scanners, on returns and cancellations, or on how long and how far the offline mode keeps a sale going — as a shop that scans every article at the till, I would need the scanner question answered before the second branch. 2 4 8 10
The Tax Adviser
The till runs on terminals, tablets and smartphones, sends receipts digitally by QR code or email to the e-invoice standard, includes a free kitchen monitor with course control and a digital table plan, and states a front-office offline mode; preconfigured payment terminals with printers, 4G and exchange service are offered. I found no public information on a hardware compatibility list for printers, drawers and scanners, the limits of offline operation, or how returns and cancellations are handled at the till. 2 4 6 8 10
The Hospitality Operations Manager
The till runs on terminals, tablets and smartphones, issues digital receipts by QR code or email meeting the 2025 e-invoicing requirements, keeps a front-office offline mode when the internet drops, and a realtime status page for the platform exists. We found no public information on split bills, returns and cancellations, modifiers, a customer display, a printer and drawer compatibility list, or the limits of the offline mode — too many open questions at the terminal my waiters live on for a higher mark. 2 4 8 10
The Fee-Conscious Merchant
The till runs on terminals, tablets and smartphones, sends receipts digitally by QR code or email to the 2025 e-invoice standard, and a front-office offline mode is confirmed in the privacy policy; the kitchen monitor with course control is included free with the till, though its hardware costs extra. For my market stall we found no public information on battery operation, a list of supported receipt printers and cash drawers, offline limits, split bills, or returns and cancellations. 2 6 8 10
The Skeptic
The till runs on terminals, tablets and smartphones, issues digital receipts by QR code or email, shows a digital table plan, and the front office keeps data locally when the internet drops — though we found no public information on how long offline operation lasts, which payments work, or how sync resolves. We also found no public information on split bills, returns and cancellations, a customer display, or a list of supported receipt printers, drawers and scanners; the kitchen monitor is included in the licence but hardware is charged separately. 2 6 8 10
Card payments & fees
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How this is scored
How the till takes card and mobile payments and what that costs: an integrated terminal and the acquirer behind it named, girocard, credit cards, Apple Pay and Google Pay, tap to pay on a phone, the fee per transaction by card type, monthly terminal fees, payout timing, and whether the merchant may use a terminal or acquirer of their own choice instead. A "free" till paid for by card fees counts here.
0 — No card payment of any kind can be recorded at the till.
3 — Card payments recorded at the till, by an integrated terminal or by typing the amount into a separate one; the acquirer, the fees and the choice of terminal are basic or not described.
5 — An integrated card terminal with the payment provider named, girocard, credit cards and mobile wallets accepted, the transaction fee published for the main card types, payouts with their timing stated, and the amount passed to the terminal without retyping.
8 — Fees per card type and terminal cost published, tap to pay on a phone, tips and split payments on the terminal, several integrated acquirers or terminals to choose from (not only the vendor's own), the regulated payment institution named, and card payments reconciled to the daily closing.
10 — Payments without lock-in: the till works with any of several named acquirers on equal terms, fees for every card type, currency and chargeback published, the merchant's contract with the acquirer separable from the POS licence, and a change of acquirer documented without changing the till.
The Café Owner
Gastronovi Pay publishes its card fees openly — girocard 0.10 to 0.04 percent by monthly volume, Visa and Mastercard 0.70 to 0.50 percent, American Express 3.65 percent, Klarna 1.5 percent plus 0.20 €, and 6 to 10 cents per transaction by volume — with tap to pay on the phone, tip suggestions and the amount passed to the terminal without retyping. One captured answer confirms a merchant already bound to another payment provider for the till can use Gastronovi Pay for online payments only, but the acquirer behind it, payout timing and the terminal's cost are not described in the captured pages. 4 6
The Retail Shop Owner
Gastronovi Pay is the integrated route with girocard, Visa, Mastercard, Amex, Klarna, Apple Pay and Google Pay, tap-to-pay on iPhone or Android, tip suggestions and the amount passed straight to the terminal, and the fees are published properly: girocard 0,10% up to 50.000 € a month, Visa and Mastercard from 0,70%, Amex 3,65%, plus per-transaction cents in tiers. We found no public information on payout timing, terminal prices or keeping my own acquirer, and the regulated payment institution behind the product is not named. 4 6
The Tax Adviser
Gastronovi Pay is a fully integrated payment product covering girocard, Visa, Mastercard, Amex, Klarna, Apple Pay and Google Pay, with fees published per card type and volume tier, tap to pay on iPhone or Android without extra hardware, tip suggestions, and the amount transferred to the terminal without retyping. The regulated payment institution behind Gastronovi Pay, the terminal cost and the payout timing are not described on the captured pages. 4 6
The Hospitality Operations Manager
Gastronovi Pay is a fully integrated solution with girocard, VISA, Mastercard, AMEX, Klarna, Apple Pay and Google Pay, tap-to-pay on iPhone and Android without extra hardware, tip suggestions and automatic amount transfer to the terminal, at unusually open pricing: girocard from 0,10% and VISA/Mastercard from 0,70% by monthly volume, 10/8/7/6 Cent transaction tiers, AMEX 3,65%, with POS and e-commerce transactions pooled for better tiers. We found no public information on the acquirer or regulated payment institution behind the brand, payout timing, terminal rental cost, or terms for keeping my own acquirer on equal footing — the pages only note a merchant already bound to another POS payment provider can use Pay for e-commerce alone. 4 6
The Fee-Conscious Merchant
This is the price page I have always wanted: girocard is listed at 0,10% up to 50.000 € monthly volume (0,04% ab 150.001 €), VISA and Mastercard from 0,70%, American Express 3,65%, Klarna 1,5% + 0,20 €, plus a per-transaction charge of 10 Cent down to 6 Cent, all under an explained Interchange++ model — and the amount, with tip suggestion, goes to the terminal or the tap-to-pay app without retyping. We found no public information on the payment institution behind Gastronovi Pay, payout timing, what the terminals cost, or my right to run my own acquirer at the till. 4 6 10
The Skeptic
Fees are published per card type — Girocard "0,10%" down to "0,04%" by monthly volume, VISA and Mastercard "0,70%" down to "0,50%", American Express "3,65%", Klarna "1,5% + 0,20 €", plus per-transaction tiers from "10 Cent" to "6 Cent" — with the amount passed to the terminal automatically, tap to pay on a phone and tip suggestions. But we found no public information naming the acquirer or regulated payment institution behind Gastronovi Pay, on payout timing, or on terminal prices, and the only hint that a merchant may keep another POS payment provider is a note that Gastronovi Pay can then be used for e-commerce alone. 4 6 10
Fiscal compliance (TSE, DSFinV-K, RKSV)
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How this is scored
Whether the till survives a cash audit: for Germany a certified technical security device (TSE) with its provider and BSI certificate named, hardware or cloud, the DSFinV-K export for the Kassennachschau and the tax audit, the receipt obligation (Belegausgabepflicht), the Kassenbuch and daily closing (Z-Bericht), GoBD-compliant storage for ten years, and help with the § 146a AO registration; for Austria the RKSV signature and FinanzOnline registration; for other countries their named fiscal rules (NF525, Fiskaltrust and similar).
0 — No fiscal function at all; the product is not a cash register in the legal sense, or states that it does not meet the fiscal rules of the markets it sells into.
3 — The till is called compliant ("finanzamtkonform", "KassenSichV-ready") without naming the TSE, the export formats or the closing; the details are basic or not described.
5 — A TSE included or offered with its provider named (hardware or cloud), the DSFinV-K export available, receipts carrying the TSE signature, a daily closing and cash book, and the receipt obligation met on paper or digitally.
8 — TSE provider and BSI certification named with what happens when the TSE fails, DSFinV-K and the GoBD archive for ten years stated, the § 146a AO registration supported, a procedure documentation (Verfahrensdokumentation) template offered, and the fiscal rules of at least one further country (Austrian RKSV or another) named and met.
10 — Audit-proof across markets: fiscal compliance documented per named country with certificates published, the procedure documentation maintained by the vendor, the fiscal journal exportable after the contract ends, and the vendor's handling of a Kassennachschau (what the auditor gets, from whom, how fast) described.
The Café Owner
The cloud TSE is offered with fiskaly named and priced at 14 € a month including 10,000 transactions, Austria is covered with A-Trust RKSV signing and registration at FinanzOnline, and a digital cash book module exists — two countries with the providers named, which is more than most. We found no public information on the DSFinV-K export, on a daily closing, on BSI certification, on a procedure documentation template or on what happens when the TSE fails. 2 5 6
The Retail Shop Owner
The pages name fiskaly as the cloud-TSE provider for Germany with monthly pricing and transaction tiers, offer a digital cash book, and cover Austria by name with the RKSV licence, A-Trust signing and FinanzOnline registration — receipts carry the KassenSichV signature and go out digitally. We found no public information on a DSFinV-K export, a BSI certificate for the TSE, ten-year GoBD storage or a Verfahrensdokumentation, which is the first thing my tax adviser would ask about. 2 5 6
The Tax Adviser
The cloud TSE is offered with fiskaly named and priced including transaction tiers, receipts are signed to KassenSichV, a digital cash book is a priced module, and Austria is covered with A-Trust signing plus registration of the till at FinanzOnline. For a German audit I found no public information on the DSFinV-K export, the BSI certificate of the TSE, the daily closing, a procedure documentation or ten-year GoBD storage. 2 5 6
The Hospitality Operations Manager
For Germany a cloud TSE from fiskaly is offered at 14 € monatl. - 140 € jährl. including 10.000 transactions per month (9 € per further 10.000, capped at 50.000), a digital cash book is priced at 24 € monatl. per Betrieb, and Austria is covered by A-Trust with RKSV-compliant signing and FinanzOnline registration — both markets are named with providers and fees. We found no public information on the DSFinV-K export for a Kassennachschau, BSI certification, GoBD ten-year archiving, a Verfahrensdokumentation template, help with the § 146a AO registration, or what happens when the TSE fails. 2 5 6
The Fee-Conscious Merchant
The German side is served by a cloud TSE from fiskaly at 14 € monatl. / 140 € jährl. with 10.000 transactions included, and Austria by A-Trust signing with FinanzOnline registration at the same licence price; KassenSichV- and RKSV-conform signing of receipts is stated and a digital cash book is a priced module. We found no public information on the DSFinV-K export, the BSI certificate, GoBD ten-year storage, help with the § 146a AO registration, or a Verfahrensdokumentation template. 2 5 6
The Skeptic
The German cloud TSE is priced with its provider named — fiskaly at "14 € monatl. - 140 € jährl." including 10,000 transactions a month and "9 €" per further 10,000 — receipts are signed KassenSichV-conform, a digital cash book is sold as a module, and Austria is covered by an A-Trust signature licence with FinanzOnline registration. On the BSI certificate, a DSFinV-K export for the Kassennachschau, GoBD storage for ten years, help with the § 146a AO registration, a Verfahrensdokumentation template and what happens when the TSE fails, we found no public information. 2 5 6
Inventory, tables, staff & locations
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How this is scored
What the till runs beside the sale: stock and articles with variants, suppliers and purchase orders, recipes or ingredients for hospitality, tables, courses and a kitchen display or kitchen printer, self-order and QR ordering, staff logins with roles and rights, cash differences per employee, reports by product, staff and hour, and several branches or sites managed from one back office.
0 — No articles, stock, staff or reporting beyond the single sale.
3 — An article list and a sales report; stock, staff rights, tables and several locations are basic or not described.
5 — Article and stock management with variants or modifiers, staff logins with roles, reports by product, employee and period, and for hospitality tables and kitchen printing or a kitchen display; several locations or tills under one account.
8 — Stock with suppliers, purchase orders and inventory counts or recipes, a kitchen display and QR or self-order, granular staff rights and a log of cancellations and voids per employee, central articles and prices pushed to several branches, and cross-site reporting.
10 — Multi-site operations run through the product: stock transfers between branches, central menu and price management with local overrides, franchise or group structures, forecasting from sales history, and every change to an article, price or void attributed and exportable.
The Café Owner
Everything I need beside the sale is documented: a free kitchen monitor with real-time orders and course control, a digital table plan, QR self-ordering, stock with recipes and mobile stocktaking, purchase orders straight into Transgourmet, METRO and other suppliers, individual staff roles, and a central head office that pushes menus and master data to branches while allowing standort-specific changes. We found no public information on a per-employee log of cancellations and voids or on cash differences per employee, which I would want before trusting the nightly till count. 2 3 5 6
The Retail Shop Owner
Articles, recipes and suppliers are maintained centrally and inherited to each branch with local overrides, purchasing is bundled across suppliers with a direct price comparison, stocktaking runs on mobile devices, staff get individual roles and rights, and the multi-site module is an explicit control centre for franchises with cross-branch real-time reporting; vouchers and customer cards sit in one database redeemable at every location — close to the two-branch backbone I run. We found no public information on stock transfers between branches, per-employee void and cash-difference logs, or variants for one article in several colours, which my four thousand articles in many colours would need. 2 3 5 6
The Tax Adviser
This is deep hospitality operations: stock with suppliers, purchase orders and mobile stocktaking, recipe costing priced per ingredient, procurement portals such as Transgourmet, Selgros and METRO wired in directly, a free kitchen display, QR self-ordering, individual user roles, and central articles and menus pushed to branches with local overrides and cross-site reporting, plus a headquarters module for franchise structures priced per control centre. I found no public information on a log of cancellations and voids per employee or cash differences per staff member. 2 3 5 6
The Hospitality Operations Manager
Nearly my whole group wishlist: menus managed centrally and inherited to branches with location-specific adjustments, unlimited sites run from a headquarters module for franchises at 119 € monatl. per Zentrale, realtime cross-location reporting on sales, orders and revenue, individual staff roles, a free kitchen monitor with course control, QR self-ordering, mobile stocktaking, purchasing through Transgourmet, Selgros and METRO, and vouchers redeemable across all locations. We found no public information on stock transfers between branches, an attributed log of cancellations and voids per employee — the control my works council asks about first — or forecasting built in rather than via a paid dashboard. 2 3 5 6
The Fee-Conscious Merchant
This suite runs the whole operation: articles, recipes and suppliers held centrally for all branches, purchase orders straight into Transgourmet, Selgros and METRO Lieferservice with direct supplier price comparison, mobile stocktaking, a free kitchen monitor with real-time orders and course control, QR self-ordering, individual user roles, central menus inherited to branches with local overrides, cross-location real-time reporting and a Mehrbetrieb module for franchise structures. We found no public information on a per-employee log of cancellations and voids or on stock transfers between branches. 2 3 5 6
The Skeptic
This is the strongest area: central articles, recipes and suppliers inherited to branches with local overrides, purchase orders through Transgourmet, METRO and other portals, mobile stocktaking, ingredient-priced recipes, a kitchen monitor with course control, QR self-ordering, user roles, cross-location reports and a priced control-centre module for franchises with unlimited locations. We found no public information on a per-employee log of cancellations and voids, on cash differences per employee, or on stock transfers between branches. 2 3 5 6
Accounting handoff, DATEV & data export
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How this is scored
What reaches the books and what leaves with the merchant: an export to DATEV (DATEV format, DATEV Kassenarchiv online, DATEV Unternehmen online) and to named accounting tools, booking with revenue accounts and tax rates, card payouts and fees reconciled, an API and webhooks, integrations with shop, booking or staff tools, and a complete export of articles, customers, sales and fiscal journals when the contract ends.
0 — No export of any kind; the day's figures have to be retyped.
3 — A CSV or PDF report of sales; booking data, named integrations and a full export are basic or not described.
5 — A DATEV export or another named accounting export with revenue accounts and tax rates, several integrations listed, a documented API, and sales and articles exportable.
8 — DATEV Kassenarchiv online or DATEV Unternehmen online named, card payouts and fees booked separately for reconciliation, a public API with webhooks and a developer portal, integrations with named shop, booking and staff-scheduling tools, and a full export of articles, customers and sales stated.
10 — Nothing stays behind: a complete export of all records including the fiscal journal and receipts in documented formats, access to past data after cancellation for the retention period stated, a migration path from and to other named systems, and the API covering every object the back office shows.
The Café Owner
A free DATEV format export with both cumulative and single-booking export and an ETL ADHOGA chart-of-accounts link are listed alongside a wide catalogue of hotel, personnel, voucher and procurement integrations — enough for my Steuerbüro in principle. We found no public information on a documented API with webhooks, on card payouts and fees booked separately for reconciliation, or on a complete export of articles, customers and sales when the contract ends. 2 5
The Retail Shop Owner
A DATEV-format interface is free of charge with cumulative and single-booking export, ETL ADHOGA adds a chart-of-accounts export, accounting exports are automated, and a long list of named integrations carries set prices — the monthly handover to my tax adviser has a documented path. We found no public information on a documented API or webhooks, on DATEV Kassenarchiv online, or on a complete export of articles, customers and sales when the contract ends. 2 5 6
The Tax Adviser
There is a free DATEV format interface with cumulative and single-booking export, an ETL ADHOGA export with its own chart of accounts, and a long list of named integrations including Nesto for staff data and nineteen hotel systems. I found no public information on a documented API or webhooks, DATEV Kassenarchiv online or DATEV Unternehmen online, or a complete export of articles, customers, sales and fiscal journals when the contract ends. 2 5
The Hospitality Operations Manager
My accountant gets a free DATEV format interface with cumulative and single-booking export, an ETL ADHOGA export with chart of accounts, and named integrations from hotel PMS systems to Nesto staff scheduling. We found no public information on a documented API or webhooks, DATEV Kassenarchiv online, separate booking of card payouts and fees for reconciliation, or a full export of articles, customers and fiscal journals at the end of the contract. 2 5
The Fee-Conscious Merchant
The DATEV-Format-Schnittstelle is free and offers cumulative and individual booking exports, a second accounting path runs through ETL ADHOGA with its own chart of accounts, and the named integration list is long — seventeen hotel systems, Nesto for staff, voucher and procurement providers. We found no public information on a documented API with webhooks, DATEV Kassenarchiv online, card payouts and fees booked separately for reconciliation, or a full export of articles, customers and sales when the contract ends. 2 5
The Skeptic
A free DATEV format interface with cumulative and single-booking export and a free ETL to ADHOGA with an account framework are named, alongside automated accounting exports and a long, priced list of integrations from hotel PMS to HR. We found no public information on a documented API or webhooks, on a full export of articles, customers and fiscal journals when the contract ends, or on access to past data after cancellation — the question that decides what leaving would cost. 2 5
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where sales, customer and employee data are hosted, and who the subprocessors are (hosting, cloud TSE, payment processing, receipt delivery, email, analytics). Independently sourced by the sovereignty pipeline; POS data is financial and fiscal at once, holds staff logins and customer cards, and has to stay readable for the tax office for ten years, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (cloud TSE, payment processing, email, analytics, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, TSE provider and payment institution, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, TSE, payment institution, hosting and every subprocessor, data export and deletion documented, and certifications published with their scope rather than implied.
The Café Owner
The contracting entity is Gastronovi GmbH in Bremen with a German commercial register entry and an external data protection officer in Bremen, and the privacy policy names rapidmail GmbH in Freiburg for newsletters plus LogMeIn and Atlassian as processors tied by standard contractual clauses. Where the till's own sales and staff data are hosted, which providers carry the cloud TSE and the payment chain, and any security certification are unknown from the captured pages. 7 8
The Retail Shop Owner
The contracting entity is Gastronovi GmbH in Bremen with a commercial register entry and VAT number, there is an external German data-protection officer, and the privacy policy names rapidmail in Freiburg for newsletters, LogMeIn under Article 28 with EU standard contractual clauses, and Atlassian in Australia with EU clauses for the status page, with a copy of the clauses available on request. We found no public information on where the till, payment and TSE data are hosted or on security certifications, so the chain is only partly visible on the captured pages. 7 8
The Tax Adviser
The contracting entity is Gastronovi GmbH in Bremen, registered at Amtsgericht Bremen, with an external data protection officer in Bremen, and the privacy policy names subprocessors: rapidmail in Freiburg, Atlassian in Australia for the status page under EU standard contractual clauses, and LogMeIn as an Article 28 processor with clauses available on request. Where the till and fiscal data are hosted I found no public information, and no security certification is stated anywhere on the captured pages. 7 8
The Hospitality Operations Manager
The contract party is Gastronovi GmbH, Bremen, registered at Amtsgericht Bremen HRB 32767 HB, with an external German data protection officer at datenschutz nord GmbH, and the privacy policy names rapidmail GmbH in Freiburg for newsletters, Atlassian in Australia for the status page and LogMeIn as processors, each under EU standard contractual clauses available on request. We found no public information on where the till, staff and loyalty data of Gastronovi Office is hosted, on the processors behind the cloud TSE and payment processing, on the ownership structure, or on ISO 27001 or SOC 2 certifications — my DPO and works council could not sign off data location on these pages alone. 7 8
The Fee-Conscious Merchant
The contracting entity is Gastronovi GmbH, Buschhöhe 2, 28357 Bremen, registered at Amtsgericht Bremen HRB 32767 HB, with an external German data protection officer in Bremen; the TSE providers fiskaly and A-Trust are European, and the named non-EU subprocessors (Atlassian Pty Ltd, Australien, for the status page; LogMeIn, Inc. under Art. 28 DSGVO) carry EU standard contractual clauses, with rapidmail GmbH in Freiburg for the newsletter. What stays dark: we found no public information on where the cloud data is hosted, the ownership, or security certifications. 5 7 8
The Skeptic
The contracting entity is Gastronovi GmbH in Bremen with a Bremen commercial register entry and a German VAT number, the external data protection officer sits in Bremen, and three subprocessors are named with safeguards — rapidmail in Freiburg, Atlassian in Australia under EU standard contractual clauses, LogMeIn as an Article 28 processor with the clauses. But we found no public information on where Gastronovi Office and its cloud-TSE and payment chain are hosted, and no ISO 27001 or SOC 2 certification is stated. 7 8
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: licence per till or per location, which modules (tables, kitchen display, stock, extra tills, DATEV export) cost extra, the TSE and its yearly fee, hardware to buy or rent, card terminal fees and transaction fees, setup and installation, support plans, minimum term and notice period.
0 — No public prices at all; every customer is a sales call or a dealer quote.
3 — A starting price or a free tier exists, but how cost scales with tills, locations, modules or hardware is unclear.
5 — Plans are public with their price per till or location and main inclusions, but at least one commonly needed piece (the TSE, extra tills, hardware, card fees, setup) is unpriced or "on request".
8 — Every plan priced publicly with its scaling rule, the TSE, hardware and add-ons priced, card fees and terminal costs listed, setup and support priced, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given number of tills, locations, modules and card volume, with every add-on, hardware, TSE, setup, support and payment fee and the cancellation and data-return terms published.
The Café Owner
The price list is unusually readable for this trade: the first till licence at 69 € a month with falling tiers from the second, the cloud TSE at 14 € a month with its transaction tiers stated, every module from the cash book to Warenwirtschaft to the multi-site head office with a monthly and yearly figure, card fees by type and volume, a 17 percent yearly discount, a three-month minimum term with one month's notice and a 99 € setup fee on the success tariffs. Hardware prices, the support package rates, the terminal cost and VAT treatment are not stated, so I cannot compute the whole first year down to the cent. 5 6
The Retail Shop Owner
Almost the whole bill is public on one page: the first till licence is 69 € monthly, the second to fifth 59 € and from the sixth 49 €, modules are individually priced (cash book 24 € monthly, stock 129 €, the multi-site control centre 119 € plus 249 € one-off setup), the cloud-TSE is 14 € monthly with 10,000 transactions included and 9 € per further 10,000, card fees are published per card type, and minimum term, notice and auto-renewal are all stated. We found no public information on hardware prices, support-package prices or the VAT treatment of the figures, so the annual total for my two shops including terminals is still not fully computable. 4 6
The Tax Adviser
Licences are priced per till with published volume tiers from 69 € down to 49 € per month, every module from cash book to time tracking carries a monthly and annual price, the cloud TSE is priced with its transaction tiers, card fees per type are published, setup fees, minimum terms and notice periods are stated, and annual payment saves 17 percent. Terminal and hardware prices and the VAT treatment of the listed prices are not published, and support for Switzerland is quoted only on request. 5 6
The Hospitality Operations Manager
One page lets my controller price almost the whole year: till licences tiered 69/59/49 € by licence count with the tier-sorting rule published, every module in monthly and annual terms with a 17 % annual discount, the cloud TSE at 14 € monatl. including 10.000 transactions with the 9 € extra-block cap, card fees per type and volume, setup fees such as 99 € per Erfolgstarif module and 249 € for the headquarters module, a seasonal 25 € weekly licence, and a 3-month minimum with one month's notice. We found no public information on hardware and terminal prices, on support package prices beyond the 5-minute billing increment and Swiss support on request, or on VAT treatment — so the last few percent of the annual cost stays an estimate. 4 5 6
The Fee-Conscious Merchant
As a seasonal seller I can nearly compute my year from these pages: licence tiers per Betrieb from 69 € monatl. down to 49 € ab der 6. Lizenz, a 25 € weekly tariff for the high season that ends by itself at Sunday midnight, the cloud TSE at 14 € monatl. with 10.000 transactions included, every module priced, setup fees named, 17 % saved on annual payment, and minimum terms and notice periods stated. The gaps: we found no public information on hardware and terminal prices, the price of the support packages (Swiss support only on request by email), or the VAT treatment of the prices. 4 5 6
The Skeptic
Module prices, scaling rules, TSE transaction costs, setup fees, card fees, minimum terms and notice are published — the till from "69 € monatl." with volume tiers for further licences, the cloud TSE at "14 € monatl. - 140 € jährl.", Mehrbetrieb setup at a one-off "249 €", a three-month minimum term with one month's notice — which is more than most vendors show. The gaps are hardware and service: we found no published price for terminals, monitors or printers, none for the support packages (Swiss support is quoted on request by email), and no statement on VAT treatment. 4 5 6
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined | — | uncited Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Gastronovi
Is Gastronovi European?
Yes. whats-best.ai classifies Gastronovi as EU-Made.
Where does Gastronovi store data?
Not stated on the vendor’s pages as of 29 Oct 2026.
Does Gastronovi have a free plan?
Not stated on the vendor’s pages as of 29 Oct 2026.
What are the best alternatives to Gastronovi?
As of 3 Nov 2026, the panel rates ready2order (3.5/5), Square (3/5) and LINA TeamCloud (3/5) highest among the other 18 POS & Checkout Systems products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is ready2order (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Gastronovi alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 29 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 49 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 16 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 7 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 7 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 6 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 5 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (12)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.gastronovi.com Checked 29 Oct 2026 Details →
- 2 Features page (till) www.gastronovi.com Checked 29 Oct 2026 Details →
- 3 Features page (multi-site) www.gastronovi.com Checked 29 Oct 2026 Details →
- 4 Features page (payments) www.gastronovi.com Checked 29 Oct 2026 Details →
- 5 Integrations page www.gastronovi.com Checked 29 Oct 2026 Details →
- 6 Pricing page www.gastronovi.com Checked 29 Oct 2026 Details →
- 7 Legal notice www.gastronovi.com Checked 29 Oct 2026 Details →
- 8 Privacy policy www.gastronovi.com Checked 29 Oct 2026 Details →
- 9 Checkout, receipts & hardware — found from sitemap www.gastronovi.com Checked 29 Oct 2026 Details →
- 10 Checkout, receipts & hardware — found from sitemap support.gastronovi.com Checked 29 Oct 2026 Details →
- 11 Card payments & fees — found from sitemap www.gastronovi.com Checked 29 Oct 2026 Details →
- 12 Fiscal compliance (TSE, DSFinV-K, RKSV) — found from sitemap support.gastronovi.com Checked 29 Oct 2026 Details →