Video Conferencing

TeamViewer Meeting

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 3 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

An AI-assisted analysis of public evidence — not a hands-on test.

Every score, rationale and verdict on this page is AI-generated. Every claim cites the source it was read from. Nothing here is a human star review — and no score can be bought. How scores are made →

Method and versions

The IT Administrator v1.0 · The Security Officer v1.0 · The Works Council Advocate v1.0 · The Educator v1.0 · The Accessibility Advocate v1.0 · The Skeptic v1.0 · rubric v1 · evaluated 22 Sep 2026

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Read this page as one judge. Each weighs the same scores by what they care about.

The Educator

Weighted verdict

Teaches thirty people who join from whatever they have, half of them on a phone in a dead spot. Cares that the browser works without an install, that guests need no account, that breakout rooms are usable, and that nobody is excluded by bandwidth or by a missing caption.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Educator

The meeting itself

How this is scored

Whether the call works: participant capacity, video and audio quality under load, screen sharing, breakout rooms, moderation, and what happens on a bad connection.

0 — Small meetings only, no screen sharing worth the name, no moderation controls, and the call degrades without telling anyone.

3 — Standard meetings with screen sharing and mute-all, but low participant limits, no breakout rooms and no bandwidth adaptation stated.

5 — Meetings at the scale most teams need with screen sharing, breakout rooms, host moderation, and documented behaviour on constrained connections.

8 — Large meetings and webinars with published capacity limits, per-participant moderation and waiting rooms, layout control, simulcast or adaptive bitrate stated, and reliable behaviour on mobile networks.

10 — Scale and control are engineering claims the vendor stands behind: capacity published per plan and per region, selective forwarding with adaptive quality documented, live streaming, hardware-room support, and diagnostics an admin can read after a bad call.

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The Educator

I teach thirty people at a time and the captured page tells me nothing about the meeting itself: no participant capacity, no screen sharing, no breakout rooms, no host moderation, and no word on what happens when someone's connection degrades. The page markets remote IT access, endpoint management and augmented-reality workflows instead, and I found no public information on any meeting basic I depend on. 1

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Encryption & meeting access

How this is scored

What is actually encrypted and against whom, plus who can get into a meeting. Judged on documented mechanism rather than on the word "encrypted".

0 — Transport encryption only, undocumented; meetings joinable by anyone with a link and no lobby.

3 — TLS in transit and encryption at rest, with the vendor holding all keys; access control is a passcode.

5 — The above plus a lobby or waiting room, host-controlled admission, per-meeting passcodes, and a clear statement that the vendor can technically access media.

8 — Optional end-to-end encryption for meetings with the trade-offs named (which features stop working), documented key handling, SSO-gated joining, and per-meeting access policies.

10 — End-to-end encryption available without surrendering the product — its cryptography documented or open source, key management explained, identity verification for participants, and the vendor stating plainly what it can and cannot see.

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The Educator

The only security evidence is certification-shaped — ISO/IEC 27001, SOC 2 and SOC 3, HIPAA/HITECH and a BitSight rating — which attests to a security programme but says nothing about what is encrypted in a call or who holds the keys. I found no public information on media encryption, key handling, waiting rooms, lobby or meeting admission controls. 1

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Reach & accessibility

How this is scored

Whether everyone who needs to join can: browser without an install, dial-in, low bandwidth, guests without accounts, captions and keyboard operation.

0 — A desktop client is the only way in; guests must create an account.

3 — Browser joining exists but is degraded, guests can join by link, and there is no dial-in and no accessibility statement.

5 — Full-feature browser joining without an install, guest access by link, mobile apps, and a stated accessibility posture.

8 — Telephone dial-in with numbers listed, live captions, keyboard-navigable and screen-reader-tested interface, and documented low-bandwidth behaviour.

10 — Reach is designed for: browser parity with the client, dial-in across the regions the customer operates in, live captions and translation, a published accessibility conformance report, and a usable experience on a poor mobile connection.

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The Educator

Half my class joins from a phone in a dead spot, and the captured page gives me nothing on browser joining without an install, guest access without an account, telephone dial-in, captions, keyboard operation or documented low-bandwidth behaviour. I found no public information on any of it. 1

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Recordings, retention & admin control

How this is scored

A recording is personal data about everyone in the room. Who may record, who is told, where it is stored, how long it lives, and what the works council can switch off.

0 — Anyone can record, storage location unstated, no retention rule, no admin policy.

3 — Host-only recording with a notification, but storage region unstated, retention manual, and no organisation-wide policy control.

5 — Admin policy over who may record, participant notification and consent prompt, stated storage region, and manual deletion that works.

8 — Automatic retention and deletion per policy, recordings encrypted at rest with access logged, transcription handled with its own retention rule, and attendance or analytics features that can be switched off for co-determination.

10 — Built for a works agreement: every recording, transcript and analytics feature independently switchable and documented, retention executed and evidenced, an audit trail of who accessed which recording, and no participant-level behavioural scoring at all.

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The Educator

A recording of my class is personal data about every student in the room, and I found no public information on who may record, whether participants are notified, where recordings are stored, how long they live, or any organisation-wide policy an admin can set. Nothing captured lets a works council switch a single recording or analytics feature off. 1

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Integrations & deployment

How this is scored

Calendar, identity and the wider stack — plus, in this category, whether the product can be run on the customer's own infrastructure at all.

0 — No calendar integration, no SSO, no API; cloud-only with no alternative.

3 — One calendar integration and basic SSO, no API worth building on, cloud-only.

5 — Calendar integration for the major suites, SAML or OIDC SSO, a documented API for scheduling, and room-system support.

8 — The above plus SCIM provisioning, embedding via SDK, webhooks for meeting events, and either a self-hosted option or a documented private-cloud deployment.

10 — Deployment is the customer's choice: a genuine on-premises or private-cloud option with the same features, open protocols or open source, embeddable SDKs, and identity integration that does not require the vendor's directory.

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The Educator

The page states that integrations exist — "In Ihre Systeme integrierbar" with a link to view all integrations — and mentions powerful add-ons, but names no calendar suite, no SAML or OIDC single sign-on, no documented API and no self-hosted deployment. A catalogue pointer is a start, though I found no public information on what is actually in it for meetings. 1

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European sovereignty

How this is scored

Where media and metadata are processed, who the contracting entity is, which subprocessors carry the traffic. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it — which in this category is heavily.

0 — Non-EU vendor and contracting entity, media routed through unstated regions, subprocessors unnamed.

3 — EU data residency for storage while media relays or metadata remain non-EU, or the contracting entity sits outside the EU.

5 — EU hosting and an EU contracting entity, but parts of the chain — relays, analytics, support tooling, transcription — are non-EU without an explained safeguard.

8 — Media and metadata processed in the EU on named infrastructure, EU contracting entity, complete subprocessor list published, any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: media never leaves the EU, every subprocessor European, certification published, and an on-premises option that removes the question entirely.

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The Educator

The sovereignty record is empty: no attributes on file, nothing on where media and metadata are processed, no subprocessor list, and no stated contracting entity beyond the European company form in the vendor's name. For a category this buyer weighs heavily, that silence is the deciding fact. 1

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the annual invoice for their host count — including the capacity, dial-in and recording storage they actually need — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-host headline exists, but participant caps, dial-in minutes or recording storage are unpriced or unmentioned.

5 — Per-host prices public with billing period stated and capacity limits given, but at least one commonly needed piece (webinar capacity, dial-in, storage) sits in an unpriced add-on.

8 — Every tier and add-on priced publicly with per-host maths, capacity limits, dial-in rates, storage allowances, minimum term and VAT treatment stated.

10 — Complete price computability: a calculator producing the annual invoice for a given host count, meeting size and recording volume, including overage and per-region dial-in.

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The Educator

I found no public prices on the captured page — no per-host figure, no billing period, no participant caps, dial-in rates or storage allowances; only a free trial and a mention of "Leistungstarke Add-ons" without prices. A buyer cannot begin to compute an annual invoice from this. 1

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European sovereignty — proven facts

3 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Legal entity	Incorporated in DE ⚠ unverified	3/3 pts	2 Report an error
Ownership	Not determined	—	uncited Report an error
Data residency	EU only ⚠ unverified	3/3 pts	3 Report an error
Subprocessors	US CLOUD Act reach ⚠ unverified	0/2 pts	3 Report an error

Where this could be wrong

Evidence ages. The oldest capture behind this page is from 22 Sep 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
Weak sourcing — Legal entity. The imprint names two entities — TeamViewer Germany GmbH as provider of the website and TeamViewer SE for the Investor Relations content — but both are registered at the same Göppingen, Deutschland address, so the jurisdiction is Germany either way.
Weak sourcing — Data residency. The statement appears only on the TeamViewer AI add-on page and says nothing about where the core platform or tenant-cloud data of other products is stored; the hosting named is US provider Microsoft Azure.
Weak sourcing — Subprocessors. The named third-party processors cover only the AI workflows; the general subprocessor list is only referenced via a PDF link (media.teamviewer.com/.../teamviewer-third-party-terms-en.pdf) and is not among the excerpts, and Microsoft and Google are US-headquartered parents even though the storage is stated as EU-based.
AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

We found no public information on pricing on the pages we read (teamviewer.com, teamviewer.com/de/legal/imprint, teamviewer.com/de/products/add-ons/ai/security, teamviewer.com/en/legal/product-descriptions/teamviewer-meeting, teamviewer.com/en/global/support/knowledge-base/other-products/meeting, teamviewer.com/en/solutions/use-cases/end-to-end-encryption-e2ee and 5 more). If the vendor publishes it somewhere else, send us the page. Know more? Tell us
31 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
22 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
11 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
5 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
2 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us

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Sources (11)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

1 Vendor page www.teamviewer.com Checked 22 Sep 2026 Details →
2 Imprint — found from the homepage www.teamviewer.com Checked 30 Sep 2026 Details →
3 Privacy policy — found from the homepage www.teamviewer.com Checked 30 Sep 2026 Details →
4 The meeting itself — found from sitemap www.teamviewer.com Checked 1 Oct 2026 Details →
5 The meeting itself — found from sitemap www.teamviewer.com Checked 1 Oct 2026 Details →
6 Encryption & meeting access — found from sitemap www.teamviewer.com Checked 1 Oct 2026 Details →
7 Encryption & meeting access — found from sitemap www.teamviewer.com Checked 1 Oct 2026 Details →
8 Reach & accessibility — found from sitemap www.teamviewer.com Checked 1 Oct 2026 Details →
9 Recordings, retention & admin control — found from sitemap www.teamviewer.com Checked 1 Oct 2026 Details →
10 Integrations & deployment — found from sitemap www.teamviewer.com Checked 1 Oct 2026 Details →
11 Integrations & deployment — found from sitemap www.teamviewer.com Checked 1 Oct 2026 Details →