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Whistleblowing Portals

konfidal

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by konfidal GmbH · www.konfidal.eu

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Read this page as one judge. Each weighs the same scores by what they care about.

The Skeptic

Weighted verdict

Assumes "audit-proof" and "100% anonymous" are marketing until the evidence says otherwise. Hunts certification claims without certificates, anonymity claims next to analytics scripts, per-report pricing traps and legal-update promises with no named lawyer. Exists to keep the rest of the bench honest.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Skeptic

Reporting channels & reporter experience

How this is scored

The intake side: how a reporter actually submits — web form, anonymous dialog, phone/voice, languages, accessibility — and whether anonymity survives first contact.

0 — A web form that is an email in disguise: no anonymous route, no way to reach the reporter afterwards.

3 — An anonymous form exists but the dialogue ends there — no secured mailbox for follow-up questions, few languages, desktop-only.

5 — Anonymous two-way dialog via a protected mailbox, a usable set of languages, mobile-friendly; voice or phone intake missing or an add-on.

8 — Multiple channels (web, voice message or hotline, QR entry points), broad language coverage with translation support, accessibility considered, and the anonymous dialog is first-class rather than bolted on.

10 — Intake engineered around the frightened reporter: every channel anonymous-capable, dozens of languages, WCAG-conscious, no app install or account required, and the vendor documents how the reporter's identity is kept out of the channel itself.

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The Skeptic

The pages confirm a platform where reports can be submitted anonymously or by name, with feedback promised to the reporter within three months — and there the evidence ends. I found no public information on a secured two-way mailbox, language coverage, voice or QR intake, accessibility, or how the reporter's identity is kept out of the channel. 6

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Case management & deadline discipline

How this is scored

The case worker's side: triage, statutory deadlines (7-day acknowledgment, 3-month feedback), role separation, audit-proof documentation.

0 — Reports land in an inbox; deadlines, roles and history live in a spreadsheet next door.

3 — A case list with status fields, but deadlines are manual, permissions are all-or-nothing, and the record of who did what is thin.

5 — Deadline tracking with reminders for the statutory clocks, case notes and attachments, basic role separation between case handlers; reporting on the caseload is limited.

8 — Automated statutory clocks, conflict-of-interest handling (excluding implicated case handlers), complete tamper-evident case history, retention and deletion rules applied per case, and management reporting.

10 — A case system an external investigator can rely on: enforced workflows, full audit trail, legally aware retention/deletion automation, evidence handling, and statistics that survive a regulator's questions.

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The Skeptic

What the captured pages show is a prose description of a four-step process and the three-month answer duty, not a case system. I found no public information on deadline tracking or reminders, role separation, case histories, attachments, or retention rules — whether the statutory clock lives in software or in someone's calendar is not documented. 6

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Legal compliance alignment

How this is scored

How specifically the product implements EU Directive 2019/1937 and national transpositions (HinSchG et al.) — not whether the marketing mentions them.

0 — Generic feedback software wearing a whistleblowing label; no reference to the legal obligations it claims to satisfy.

3 — The directive is invoked in marketing but the mapping is vague; deadline rules, documentation duties and retention periods are the customer's problem.

5 — The statutory duties are implemented as product features — acknowledgment and feedback clocks, documentation, deletion after the retention period — for at least one national law, with guidance for the rest.

8 — Multiple national transpositions supported with their differing details, legal templates and process guidance maintained by named counsel or documented review, and updates when the law moves.

10 — The product is a legal instrument: per-country rule sets kept current, documented legal review, guidance for edge cases (group-wide channels, external ombudsman setups), and the vendor shows its homework in public.

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The Skeptic

HinSchG and the EU directive are named, and the 50-employee duty and the three-month feedback deadline are explained — but the mapping stops at marketing prose. I found no public information on statutory clocks implemented as product features, documentation or deletion duties, named legal counsel, or how legal updates are maintained, while data-protection and supply-chain-act modules are announced as 'Demnächst' (coming soon). 1 6

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Security & anonymity assurance

How this is scored

Whether the confidentiality promise is engineered and evidenced: encryption, metadata handling, penetration tests, certifications.

0 — Security is a paragraph of adjectives; no certificates, no test reports, no statement on metadata.

3 — TLS and encryption at rest asserted, but nothing audited: no ISO 27001 or equivalent, no published pentest, silence on IP and metadata logging.

5 — A current ISO 27001 (or equivalent) certificate for vendor or hosting, end-to-end encryption of report content claimed with some technical detail, an explicit no-IP-logging statement.

8 — Certified ISMS covering the product, regular third-party penetration tests attested, documented end-to-end encryption architecture, metadata minimization explained, security contact and disclosure policy published.

10 — Assurance a hostile auditor accepts: current certificates with visible scope, recurring pentest summaries public, cryptographic architecture documented, anonymity analysed against the operator itself — the vendor can answer "how would you unmask a reporter?" with "we cannot, and here is why".

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The Skeptic

'Anonyme & sichere Meldung' is a headline, not assurance: the vendor's own page lists pentesting as 'Demnächst' (coming soon), so the test is announced rather than attested. I found no public information on certificates, encryption architecture, penetration-test reports, or IP and metadata handling — a promise of anonymity with nothing auditable behind it. 1 6

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Group & multi-entity capability

How this is scored

Whether one contract can serve a corporate group: separate channels per legal entity, central oversight, ombudsman access, white-labeling.

0 — One company, one channel; a group buys and administers N separate instances.

3 — Multiple channels under one account, but no separation of case access per entity and no consolidated view.

5 — Per-entity channels with separated case handlers and a group-level overview; branding per entity is basic; external counsel access possible.

8 — Real multi-tenant group structure: per-entity channels, languages and branding, delegated administration, external ombudsman roles, group reporting that respects entity boundaries.

10 — Group compliance as architecture: hundreds of entities manageable centrally, per-country legal rule assignment per entity, white-label reporting pages, and access separation strong enough to satisfy each subsidiary's works council.

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The Skeptic

I found no public information on separate channels per legal entity, separated case access per entity, group-level oversight, ombudsman roles, delegated administration, or white-labeling. The only configurability the pages show is choosing an internal, external, or hybrid reporting office — a service decision, not a group architecture. 6

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European sovereignty

How this is scored

Where reports about people actually live and under whose law — entity, hosting, subprocessors, DPA. In this category the data is by definition the most sensitive a company holds.

0 — Non-EU entity, non-EU-default hosting, no public DPA or subprocessor list — for whistleblowing data.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad or undocumented.

5 — EU hosting is the default, DPA and subprocessor list published; the vendor or a critical subprocessor is still within non-European jurisdictional reach.

8 — EU entity, EU hosting with named data centers, published subprocessor list free of content-touching non-EU processors, DPA and TOMs public.

10 — Jurisdictionally clean end to end: European ownership, EU-only hosting and subprocessors for report content and metadata, on-premises or sovereign-cloud options, and the whole chain documented publicly.

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The Skeptic

The imprint names konfidal GmbH as the operator, and there the documentation ends: I found no public information on hosting location, data centers, subprocessors, or a public data processing agreement — for the most sensitive data a company holds. A data-protection module announced as 'Demnächst' (coming soon) is a roadmap item, not a DPA. 1 2 4

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether an obligated company can compute the real invoice — per entity, per employee band, per year — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most obligated companies need are unpriced, or the maths is obscured by employee bands, per-report fees or mandatory setup charges.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability — extra entities, extra languages, phone intake — hides in an unpriced add-on.

8 — Every tier priced publicly with employee-band boundaries, entity rules and setup fees stated; only genuine corporate-group contracts are custom.

10 — Complete price computability: every tier, band, add-on and renewal rule public, so the invoice for a 60-employee company and a 5-entity group is a two-minute exercise.

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The Skeptic

The only pricing-adjacent sentence I could find is an invitation to request a free consultation ('Jetzt kostenlose Beratung anfordern'); I found no public information on any tier price, employee-band boundaries, billing period, VAT treatment, or setup fees — even on the captured pricing page. Every price is a sales conversation. 5 6

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (7)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.konfidal.eu Checked 15 Sep 2026 Details →
  2. 2 Imprint www.konfidal.eu Checked 15 Sep 2026 Details →
  3. 3 German-market site www.konfidal.de Checked 15 Sep 2026 Details →
  4. 4 Privacy policy www.konfidal.eu Checked 15 Sep 2026 Details →
  5. 5 Pricing page (DE) konfidal.de Checked 15 Sep 2026 Details →
  6. 6 Legal compliance alignment — found from sitemap www.konfidal.eu Checked 1 Oct 2026 Details →
  7. 7 Security & anonymity assurance — found from sitemap www.konfidal.eu Checked 1 Oct 2026 Details →