whats-best.ai

Business Instant Messaging · head-to-head

Microsoft Teams (Chat) vs Slack

Microsoft Teams (Chat)

Rest of world

Panel rating

Sovereignty: not determined

Full evaluation →

Slack

Rest of world

Panel rating

Sovereignty: not determined

Full evaluation →

The short answer

Slack leads messaging core 6.5 to 2.5, encryption and access 5.3 to 2.3, governance and discovery 5.5 to 2.5 and sovereignty 2.8 to 0.7 — each a six-to-zero lean for Slack — and integrations 5.8 to 3.8, five judges leaning Slack with one tie. Microsoft Teams (Chat) is ahead on pricing transparency alone, 4.0 to 3.7: three judges lean Teams, one leans Slack, two tie, and its verdict cites add-on prices published exactly — Teams Premium at 8,70 € per user per month, VAT excluded — where the Slack verdict records no per-user price, leaving the annual invoice not computable. Deployment control nearly ties, 1.0 to 1.3, four ties and two judges leaning Slack. The listed sovereignty attributes match on IE jurisdiction, US by default residency and US CLOUD Act reach exposure, with ownership unknown for Teams and foreign-controlled for Slack. Persona-weighted totals span 1.8 to 3.3 for Teams and 4.0 to 4.9 for Slack.

Choose Microsoft Teams (Chat) if

  • You must compute the annual invoice before signing — pricing transparency leans Microsoft Teams (Chat) three judges to one, with add-on prices published exactly, while the Slack verdict records no per-user price and an annual invoice that is not computable.
  • Your finance approval needs exact public per-user prices — Teams Premium at 8,70 € per user per month and Microsoft 365 Copilot Business at 18,20 € per user per month, VAT excluded, are published.
  • Your vendor policy screens out foreign-controlled ownership — the sovereignty attributes list Slack as foreign-controlled and record Microsoft Teams (Chat)'s ownership as unknown.
  • Your evaluation weights published pricing most heavily — pricing transparency is the one criterion where Microsoft Teams (Chat) leads on means, 4.0 to 3.7, and on leans, three judges to one.

Choose Slack if

  • You weigh messaging core first — it leans Slack six judges to zero, mean 6.5 to 2.5, credited for channels, Slack Connect cross-organisation rooms, AI search over stored knowledge and unlimited message history from Pro.
  • Your security review scores encryption and access heavily — that criterion leans Slack six judges to zero, mean 5.3 to 2.3.
  • You must run retention, legal hold and DLP — governance and discovery leans Slack six judges to zero, mean 5.5 to 2.5.
  • Your platform engineers want a buildable surface — integrations leans Slack five judges to one tie, mean 5.8 to 3.8, with the platform engineer crediting 1.7 million weekly active apps.
  • You need Germany data residency — sovereignty leans Slack six judges to zero, mean 2.8 to 0.7, and the verdict records Germany residency purchasable from Business+.

Read this comparison as one judge. Each weighs the same scores by what they care about.

The Platform Engineer

Would rather run it than rent it, and wants to know whether that is a supported deployment or a hobby build. Cares about open protocols, federation, a plugin system with real permissions, and an upgrade path that does not orphan the customisations.

Microsoft Teams (Chat)

Slack

This judge's pick

Criterion by criterion

Channels, threads & search

Microsoft Teams (Chat)

Chat and channels are named as a core solution area and file sharing comes with real backing — up to 1 TB per user, SharePoint sites, Whiteboard, meeting recordings. But we found no public information on threading, mentions, search depth or history limits in the captured pages, so whether a decision from eighteen months ago is findable is simply not evidenced here.

Slack

Slack Connect delivers genuine cross-organisation channels, unlimited message history on paid plans, and Enterprise/AI search across stored knowledge — real 8-anchor material. But edit history, pinned items, filtered search and channel lifecycle (archive/rename/merge) are nowhere in the evidence, so it tops out just under that anchor.

Encryption & access control

Microsoft Teams (Chat)

Encryption of chats, calls, meetings and files is listed as included in the Teams versions, and a free Entra ID tier handles identity in every plan — which reads as transport and at-rest encryption with the vendor holding the keys, as far as these pages go. We found no public information on end-to-end encryption, key custody, device verification or guest scoping; the privacy statement's note that data may be used to develop and train AI models is the closest thing captured to a statement of what the vendor can reach.

Slack

Encryption at rest and in transit (vendor keys), SAML SSO down to the free tier, two-factor, information barriers and per-channel posting permissions — that's the 5 anchor. No end-to-end encryption mode, no device verification, no session revocation, and no statement of what Slack itself can read, so it cannot go higher.

Retention, discovery & co-determination

Microsoft Teams (Chat)

Compliance is pointed at the Microsoft Purview suite, which the page says requires Microsoft 365 E3, and cancellation is documented to delete all associated data. We found no public information on per-channel retention, a discovery export a lawyer could use, an audit log, or admin control over analytics — for a works council conversation I could not answer a single question from what is captured.

Slack

Retention configurable at workspace, channel and other levels, audit logs, legal hold and native DLP are all evidenced — most of the 8-anchor list. But the evidence is silent on any export format a lawyer could use, on retention deletion being evidenced, and on whether activity analytics can be switched off, which caps it below 8.

Deployment & data custody

Microsoft Teams (Chat)

Everything captured is a cloud subscription for 1–300 users, managed and cancelled through the Microsoft 365 admin center with annual auto-renewal; we found no public information on a self-hosted edition, an open-source core, federation, or a documented export path for the archive. On this evidence custody sits entirely with the vendor, and the only exit documented is deletion of all associated data on cancellation.

Slack

Cloud-only and proprietary: no self-hosted edition, no open-source core, no federation — Slack Connect is a feature of their cloud, not an exit. The closest things to custody are the Enterprise Key Management add-on and a Germany data-location option, neither of which hands the customer the archive, and the evidence documents no full export format at all.

Integrations & extensibility

Microsoft Teams (Chat)

Over 250 integrated business apps and a Copilot Studio chatbot builder included even in the small-business tiers is a genuine ecosystem, well past a handful of native integrations. But we found no public information on the developer surface itself: a documented API, webhooks, rate limits, an app permission model a customer could audit, or a sandbox — and agents are gated behind a Copilot licence rather than an open framework.

Slack

A real platform: a flexible build-your-own foundation, workflows by click or code, vendor-named integrations, SCIM provisioning, and workspace-level allow/restrict control over third-party services. What keeps it off 10 is the absence of a documented versioned API with deprecation policy, rate limits, and a sandbox in the evidence.

European sovereignty

Microsoft Teams (Chat)

The privacy statement says personal data may be stored and processed in the user's region, the United States, and any jurisdiction where Microsoft or its service providers operate, with the EU-US privacy framework certifications as the safeguard. We found no public information on a published subprocessor list, an EU hosting commitment or an EU contracting entity, and the vendor is US-based — as this buyer weighs it, the archive's metadata is not European custody.

Slack

Salesforce Inc. of San Francisco is the vendor and contracting entity, subprocessors are unnamed in the evidence, and EU residency is a Germany checkbox that only starts at Business+ — the anchor-3 case exactly. The LLM stack runs in Slack's own AWS private cloud with no EU claim, and there is no self-hosted option that would remove the question.

Pricing transparency

Microsoft Teams (Chat)

Add-on prices are published to the cent with billing period, auto-renewal and VAT treatment — Teams Premium at "8,70 € Benutzer/Monat", Copilot Business at "18,20 €" — plus storage limits and a 7-day pro-rated refund. But the captured pages give no per-user prices for the base subscriptions themselves, and data security and compliance sits in a Purview suite gated behind an enterprise plan that is not priced here, so the annual invoice for a headcount that needs retention control is not computable from these pages.

Slack

The pricing pages do map real feature boundaries — unlimited history from Pro, SSO from free, DLP on all plans, Germany hosting from Business+, SLA response times per tier — and VAT-compliant invoices are documented. But not one per-user price figure appears in the evidence and Enterprise+ remains unpriced, so the annual invoice is not computable from this sheet.

Sovereignty, side by side

Dimension Microsoft Teams (Chat) Slack
Legal entity Not determined Not determined
Ownership Not determined Not determined
Data residency Not determined Not determined
Subprocessors Not determined Not determined

Facts, side by side

Only facts both products carry under the same definition — anything else would not be a fair row.

Pricing · Refund policy Microsoft 365 Admin Center · yes · 71

captured 16 Sep 2026 · Report an error

jederzeit · anteilige Rückerstattung für ungenutzte volle Monate2

captured 15 Sep 2026 · Report an error

Product · Data loss prevention yes · data loss prevention · sensitivity label policies3

captured 1 Oct 2026 · Report an error

yes4

captured 15 Sep 2026 · Report an error