whats-best.ai

Business Instant Messaging · head-to-head

Microsoft Teams (Chat) vs Slack

Microsoft Teams (Chat)

Rest of world

Panel rating

Sovereignty: not determined

Full evaluation →

Slack

Rest of world

Panel rating

Sovereignty: not determined

Full evaluation →

The short answer

Slack leads messaging core 6.5 to 2.5, encryption and access 5.3 to 2.3, governance and discovery 5.5 to 2.5 and sovereignty 2.8 to 0.7 — each a six-to-zero lean for Slack — and integrations 5.8 to 3.8, five judges leaning Slack with one tie. Microsoft Teams (Chat) is ahead on pricing transparency alone, 4.0 to 3.7: three judges lean Teams, one leans Slack, two tie, and its verdict cites add-on prices published exactly — Teams Premium at 8,70 € per user per month, VAT excluded — where the Slack verdict records no per-user price, leaving the annual invoice not computable. Deployment control nearly ties, 1.0 to 1.3, four ties and two judges leaning Slack. The listed sovereignty attributes match on IE jurisdiction, US by default residency and US CLOUD Act reach exposure, with ownership unknown for Teams and foreign-controlled for Slack. Persona-weighted totals span 1.8 to 3.3 for Teams and 4.0 to 4.9 for Slack.

Choose Microsoft Teams (Chat) if

  • You must compute the annual invoice before signing — pricing transparency leans Microsoft Teams (Chat) three judges to one, with add-on prices published exactly, while the Slack verdict records no per-user price and an annual invoice that is not computable.
  • Your finance approval needs exact public per-user prices — Teams Premium at 8,70 € per user per month and Microsoft 365 Copilot Business at 18,20 € per user per month, VAT excluded, are published.
  • Your vendor policy screens out foreign-controlled ownership — the sovereignty attributes list Slack as foreign-controlled and record Microsoft Teams (Chat)'s ownership as unknown.
  • Your evaluation weights published pricing most heavily — pricing transparency is the one criterion where Microsoft Teams (Chat) leads on means, 4.0 to 3.7, and on leans, three judges to one.

Choose Slack if

  • You weigh messaging core first — it leans Slack six judges to zero, mean 6.5 to 2.5, credited for channels, Slack Connect cross-organisation rooms, AI search over stored knowledge and unlimited message history from Pro.
  • Your security review scores encryption and access heavily — that criterion leans Slack six judges to zero, mean 5.3 to 2.3.
  • You must run retention, legal hold and DLP — governance and discovery leans Slack six judges to zero, mean 5.5 to 2.5.
  • Your platform engineers want a buildable surface — integrations leans Slack five judges to one tie, mean 5.8 to 3.8, with the platform engineer crediting 1.7 million weekly active apps.
  • You need Germany data residency — sovereignty leans Slack six judges to zero, mean 2.8 to 0.7, and the verdict records Germany residency purchasable from Business+.

Read this comparison as one judge. Each weighs the same scores by what they care about.

The Team Lead

Runs a distributed team and needs the tool people actually open. Wants threads that stay readable, search that finds last spring's decision, and channels that can be tidied without losing history. Unmoved by feature lists that do not survive a busy Tuesday.

Microsoft Teams (Chat)

Slack

This judge's pick

Criterion by criterion

Channels, threads & search

Microsoft Teams (Chat)

The captured pages name chat and channels as a solution area and show real file infrastructure (SharePoint Plan 1 team sites, 1 TB per user), which puts this above flat group chats. We found no public information on threading, mentions, search across history, message editing or any history limit, so I cannot credit the archive a busy team actually leans on.

Slack

Channels, Slack Connect, file sharing and search across the company's entire stored knowledge are evidenced, and history is unlimited from Pro upward — the daily surface works. But nothing in the evidence speaks to threads staying readable, edit history, pinned items, filtered search, or archiving a channel without losing its history, so the 'archive as knowledge base' half of the scale is unevidenced.

Encryption & access control

Microsoft Teams (Chat)

Encryption for meetings, chats, calls and files is listed as included and a free Microsoft Entra ID version ships in every plan, but no mechanism is documented — we found no public information on end-to-end encryption, key handling, guest scoping or per-channel roles. The privacy statement describes using data for AI model training, so I read the encryption story as vendor-held rather than end-to-end.

Slack

Encryption at rest and in transit with vendor-held keys, SSO down to the free tier, 2FA, and an Enterprise Key Management add-on for customer-held keys — solid but conventional. No end-to-end encryption anywhere, no device verification or admin-revocable session management documented, and no plain statement of what Slack itself can read beyond promises about LLM training.

Retention, discovery & co-determination

Microsoft Teams (Chat)

Compliance is named but parked one floor up: data security and compliance sits in the Microsoft Purview Suite and requires Microsoft 365 E3, and we found no public information on retention configuration, discovery export, or an admin audit log. The privacy statement documents that time, date and the users involved in Teams communication are captured, and we found no public information on organisation-wide controls to switch such monitoring off.

Slack

Retention configurable at workspace and channel level (plan-dependent), plus legal hold, audit logs, DLP and information barriers on the pricing page — the legal object is at least named. Missing: eDiscovery export including edits and deletions, evidenced policy execution, and any word on whether activity analytics can be switched off organisation-wide, which is exactly what a works council asks first.

Deployment & data custody

Microsoft Teams (Chat)

Every capture points at Microsoft's own cloud: personal data may be stored in the user's region, the United States, and any jurisdiction where Microsoft or its service providers operate, and we found no public information on a self-hosted or dedicated-instance edition. The only documented exit is deletion — on cancellation all associated data is deleted — and we found no public information on export of the archive in a readable format.

Slack

Cloud-only from a proprietary San Francisco vendor: no self-hosting, no open-source core, no documented export format anywhere in the evidence. The only custody-adjacent facts are Germany hosting from Business+ and Slack hosting its own LLMs in its own AWS private cloud — neither puts my archive in my hands.

Integrations & extensibility

Microsoft Teams (Chat)

Over 250 integrated business apps plus custom chatbots built with Copilot Studio is more than a plain integration list. But the bot route requires a Microsoft 365 Copilot license, and we found no public information on a documented API, webhooks, slash commands, event subscriptions or rate limits, so I cannot call it a buildable platform from the evidence shown.

Slack

An average of 43 apps per team and 1.7M weekly active apps say the ecosystem is real, automations are buildable 'with a click or by code', third-party services are controllable per workspace, and SCIM provisioning exists.

European sovereignty

Microsoft Teams (Chat)

The vendor is headquartered in Redmond, Washington, and its privacy statement says personal data may be stored in the user's region, the United States, and any jurisdiction where Microsoft or its service providers have facilities. We found no public information on an EU contracting entity, named hosting infrastructure, or a published subprocessor list.

Slack

Salesforce, Inc. of San Francisco is the vendor and contracting entity, Germany data residency exists but only from Business+ upward, and no subprocessor list is published — the classic 'EU residency offered while the entity sits outside the EU' position. The LLM stack staying inside Slack's AWS private cloud is a nice touch but it's still Slack's cloud, not mine.

Pricing transparency

Microsoft Teams (Chat)

Two add-ons carry public per-user prices with billing period and VAT treatment stated — Microsoft Teams Premium at 8,70 € Benutzer/Monat and Microsoft 365 Copilot Business at 18,20 € (15,60 € discounted), both jährliche Abrechnung, Preise zzgl. MwSt. — and refund, trial and discount terms are explicit. But the compliance path requires Microsoft 365 E3, and we found no public information on pricing for that tier or for guest users, so the full annual invoice is not computable from what I can see.

Slack

Tier boundaries are unusually legible — SSO down to the free plan, unlimited history from Pro, Germany residency from Business+, DLP on every tier — and VAT-compliant invoices are a product feature. But no per-user figure is captured in this evidence and the compliance tier (legal hold, SCIM, audit) sits in Enterprise+ without a stated price, so I cannot compute my annual invoice from these pages alone.

Sovereignty, side by side

Dimension Microsoft Teams (Chat) Slack
Legal entity Not determined Not determined
Ownership Not determined Not determined
Data residency Not determined Not determined
Subprocessors Not determined Not determined

Facts, side by side

Only facts both products carry under the same definition — anything else would not be a fair row.

Pricing · Refund policy Microsoft 365 Admin Center · yes · 71

captured 16 Sep 2026 · Report an error

jederzeit · anteilige Rückerstattung für ungenutzte volle Monate2

captured 15 Sep 2026 · Report an error

Product · Data loss prevention yes · data loss prevention · sensitivity label policies3

captured 1 Oct 2026 · Report an error

yes4

captured 15 Sep 2026 · Report an error