Engagement & community inbox — found from sitemap — Sprout Social

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Facts read from this source

• Smart inbox centralization Report an error

  “Sprout centralizes your inbox with our Smart Inbox. For example, get all your DMs in Sprout’s Smart Inbox, such as, your Instagram DMs and YouTube comments, to get a holistic view of all incoming messages in one place”

• Split plane mode Report an error

  “In addition to traditional Inbox Views, you can use Split Plane Mode to see each of your inboxes side-by-side.”

• Conversation view Report an error

  “Conversation View also enables you to group all your private messages into a single conversation.”

• Tagging Report an error

  “Implement a tagging strategy with Sprout to track certain messages by content type, audience type, campaign and more. You can filter your inbox by specific tags”

• Inbox search Report an error

  “You can also find specific messages using Inbox Search so you never lose track of important conversations.”

• Bot builder Report an error

  “Using Sprout’s Bot Builder you can create a chatbot to handle simple questions and filter messages so they reach the right team members.”

• Saved replies Report an error

  “If you find yourself sending the same message often, use Saved Replies. Sprout saves text replies for you so you can quickly reuse them.”

• Sentiment analysis Report an error

  “Sprout also has sentiment analysis tools, so you can automatically track the emotions behind messages.”

• Inbox activity report Report an error

  “Sprout gives you a holistic view of the status of all your inboxes through its Inbox Activity Report. Access message volume trends, response times and other performance metrics across your entire inbox.”

• Social listening Report an error

  “By using Sprout’s Social Listening features, you can keep a pulse on the conversations happening around your brand and industry before you start wading through the inbox. With sentiment analysis available in Listening”

• Salesforce Report an error

  “For example, Sprout’s Salesforce integration connects Sprout’s features with Salesforce’s customer relationship management tools.”

• Free trial Report an error

  “If you haven’t tried using any social media inbox tools yet, or you’re looking for a more effective tool, try a free 30-day trial of Sprout today.”

• No credit card Report an error

  “* No Credit Card Required”

• Instagram integration Report an error

  “Utilize Sprout’s Instagram integration to create, schedule, publish and engage with posts.”

• Response time expectation stat Report an error

  “according to the 2025 Sprout Social Index, consumers usually expect a response from a social account within 24 hours.”

Scores citing this record

• The Agency Lead Engagement & community inbox
• The Analyst Publishing & calendar
• The Analyst Engagement & community inbox
• The Analyst Pricing transparency
• The Brand Governance Officer Publishing & calendar
• The Brand Governance Officer Engagement & community inbox
• The Community Manager Engagement & community inbox
• The Community Manager Pricing transparency
• The Data Protection Officer Engagement & community inbox
• The Data Protection Officer European sovereignty
• The Skeptic Engagement & community inbox