Social Media Marketing
Sprout Social
Rest of world Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Sprout Social, Inc. · sproutsocial.com
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Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Sprout Social, a social media management platform, scores highest on its engagement inbox, at 7-8, where judges cite a Smart Inbox that centralizes DMs and comments across networks, saved replies, sentiment analysis and an Inbox Activity Report with response times. Analytics and reporting, at 6-7, and collaboration and governance, at 6-7, follow, resting on custom cross-network reports, competitor and paid-by-network reporting, and multi-step approvals with Any or All sign-off, external approvers and per-social-profile permissions. Sovereignty sits at 0 with no spread: the contracting entity named on the pages is Sprout Social, Inc. of Chicago, United States, hosting appears in the privacy policy only as an unnamed category, and we found no public information on a subprocessor list, EU hosting or an EU entity. Publishing, at 4-6, comes with no public information on what happens when a scheduled post fails overnight. Pricing transparency spans 4-6: Standard at $199 per seat/month, Professional at $299 per seat/month and Advanced at $399 per seat/month are public, but the tier carrying the inbox and approvals is not. No notable disagreements were flagged.
Speaks for it
- Smart Inbox centralizes DMs and comments across networks with saved replies, sentiment analysis, tagging and an Inbox Activity Report covering response times
- Multi-step approval workflows offer Any or All sign-off, external approvers, mobile approval and per-social-profile permissions for posting and approving
- Reporting includes customizable cross-network reports, competitor and paid-by-network reports, recurring CSV or PDF delivery to up to 25 contacts and CSV export with up to 50 columns
- Per-seat prices are public — Standard at $199 per seat/month with 5 social profiles, Professional at $299 per seat/month with unlimited social profiles, Advanced at $399 per seat/month — with a 30-day free trial requiring no credit card
- Network coverage spans Facebook, X, Instagram, LinkedIn, Threads, Pinterest and TikTok, with Threads publishing live to all customers on March 1, 2024 and engagement and reporting from June 17, 2024
Held against it
- Sovereignty scores sit at 0: the contracting entity is Sprout Social, Inc. of Chicago, United States, hosting is described only as a category with no named providers, and we found no public information on a subprocessor list, EU hosting or an EU contracting entity
- We found no public information on what happens when a scheduled post fails overnight, nor on bulk upload, per-network previews or per-network content variants
- We found no public information on which tier carries the Smart Inbox and approvals, on extra seat or profile costs, or on minimum terms and VAT treatment, leaving an annual invoice incomputable from public pages
- We found no public information on an audit trail of who changed and published what, on content locking after approval, or on separated client workspaces
- We found no public information on white-label client reporting, on UTM attribution into web analytics, or on metric history kept beyond the networks' own windows
Best for
- You run a community or service team that needs one inbox for DMs and comments across networks, with saved replies, sentiment and response-time reporting
- You need multi-step approval workflows that bring external client approvers into the chain before content reaches a network
- You report to stakeholders across networks and need competitor, paid-by-network and campaign-tag reports scheduled to up to 25 contacts
- You want published per-seat prices and a 30-day free trial with no credit card required before committing seats
Avoid if
- You require EU data residency, an EU contracting entity or a published subprocessor chain — the pages name Sprout Social, Inc. of Chicago, United States as the contracting entity, describe hosting only as a category, and the privacy policy covers Google Analytics, sharing hashed contact information with Google where enabled, and Facebook custom-audience matching
- You must compute a complete annual invoice before signing — the public tiers stop short of the tier where the inbox and approvals begin, extra-seat and extra-profile costs, minimum terms and VAT treatment
- You are bound to a fixed retention period for the conversation archive — ask the vendor: the public pages we read do not show it
The scores
Publishing & calendar
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How this is scored
Scheduling across networks: per-network formatting, the calendar as a working surface, bulk operations, and what happens when a post fails at 3am.
0 — One post to several networks at once with no per-network variation and no calendar.
3 — A calendar with scheduling and basic per-network text variants; failures are discovered by noticing the post never appeared.
5 — Per-network content, media and first-comment variants, drafts, a usable calendar with drag-and-drop, and failure notifications with a retry.
8 — Bulk upload and CSV import, evergreen or queue-based scheduling, link shortening with UTM rules, preview matching each network's actual rendering, and stories, reels or shorts supported where the API allows.
10 — Publishing is dependable at volume: hundreds of scheduled items across many accounts without collision, best-time recommendations from the account's own history, and every failure surfaced with the platform error and a one-click recovery.
The Community Manager
The calendar with day, week and month views, ViralPost® and Sprout Queue best-time scheduling, and scheduling across networks including Threads (text, image, carousel, video) are all confirmed. I found no public information on bulk upload, per-network previews, first-comment variants, or what happens when a post fails overnight — and that last silence is exactly what I would be paid to catch. 1 10 11 13
The Agency Lead
The publishing calendar with day, week and month views plus ViralPost and Sprout Queue scheduling at engagement-proven times, across networks including Threads with text, image, carousel and video, covers the daily mechanics for each of my client brands. But we found no public information on per-network formatting or first-comment variants, drag-and-drop, bulk CSV upload, link shortening with UTM rules, or what happens when a scheduled post fails overnight — the 3am failure question a twelve-brand agency actually worries about is simply not addressed on the captured pages. 1 10 11 13
The Brand Governance Officer
The publishing calendar with day, week and month views, queue-based scheduling and patented ViralPost send-time optimization are all evidenced, with Threads scheduling covering text, image, carousel and video and Instagram create-schedule-publish-engage documented. We found no public information on bulk upload, per-network previews, or what happens when a scheduled post fails — dependability at volume is simply not demonstrated, and that is what I answer for. 7 10 11 13
The Analyst
A calendar with day, week and month views, queue-based scheduling, patented ViralPost best-time publishing, multi-format publishing to Threads and Instagram, and asset imports from Canva, Bynder and Google Drive are all documented. We found no public information on drafts, drag-and-drop editing, per-network content variants, bulk or CSV import, previews matching each network's rendering, or any failure notification with retry — and what happens when a post fails overnight is the part I need in writing. 11 10 13 7 1
The Data Protection Officer
A calendar by day, week and month, ViralPost and Sprout Queue for timing posts to engagement, and scheduling for Threads and Instagram are all evidenced. We found no public information on per-network variants or first comments, previews, bulk upload, or what happens when a post fails overnight — and an undocumented failure path is an undocumented data flow on a system holding other people's content. That silence keeps this short of dependable at volume. 9 11 13
The Skeptic
There is a calendar with day, week and month views, queue-style scheduling through ViralPost and Sprout Queue with send times taken from follower engagement, and confirmed create, schedule and publish support for Instagram and for Threads including text, image, carousel and video. But we found no public information on drafts, per-network variants, bulk or CSV import, previews matched to each network's rendering, or what happens when a scheduled post fails overnight — the failure question is the one I ask first and the pages do not take it up. 10 11 13
Engagement & community inbox
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How this is scored
Comments, mentions and messages in one queue — the half of the job that is customer service wearing a marketing badge.
0 — No inbox; engagement happens in each native app.
3 — Mentions and comments listed per network with no assignment, no status and no history.
5 — A unified inbox across the connected networks with assignment, status and internal notes, and the conversation history visible per person.
8 — Direct messages included where the API allows, saved replies, SLA timers, sentiment or priority flags, spam and hidden-comment handling, and escalation to a helpdesk.
10 — The inbox is a service desk: every public and private interaction in one queue with ownership and response-time reporting, moderation rules that act automatically, and a per-person history spanning networks.
The Community Manager
The Smart Inbox centralizes DMs and comments across profiles, with saved replies, sentiment in the Smart Inbox, message tagging, response-time reporting in the Inbox Activity Report, hide-and-reply on Threads, and a Salesforce tie-in — the service-desk bones are genuinely there. I found no public information on SLA timers or a per-person conversation history spanning networks. 7 11 13 1
The Agency Lead
The Smart Inbox pulls DMs and comments across networks into one queue, with saved replies, sentiment analysis, tagging, view-hide-reply moderation on Threads, an Inbox Activity Report with response times, and a Salesforce CRM link to inbox messages — real service-desk bones for my client teams. We found no public information on message assignment and status, SLA timers, or moderation rules that act automatically, which is what separates a strong inbox from a full service desk. 7 10 11 13
The Brand Governance Officer
The Smart Inbox centralizes direct messages and comments across networks including Instagram DMs and YouTube comments, with sentiment analysis, saved replies, tagging and a documented Inbox Activity Report covering response times. Comment moderation (view, hide, reply on Threads) and a Salesforce handoff are evidenced; we found no public information on assignment status, internal notes or SLA timers. 7 10 11 13
The Analyst
The Smart Inbox is documented as a single queue for DMs and comments across networks, with saved replies, sentiment, tagging and filtering, an Inbox Activity Report covering message volume and response times, hide-and-reply moderation on Threads, and CRM lead profiles linked to inbox messages through Salesforce; Bot Builder filters and routes messages automatically. We found no public information on assignment and status handling, internal notes, SLA timers, or a per-person history spanning networks. 7 13 11 1
The Data Protection Officer
The Smart Inbox is evidenced centralizing DMs and comments across networks with sentiment analysis, tagging, saved replies, inbox search and an Inbox Activity Report covering response times, with Bot Builder and a Salesforce link toward service-desk territory. We found no public information on SLA timers, assignment and status, or a per-person history spanning networks. And the sentiment analysis is advertised without one word on where the message text is processed — that is the first question I would put to this vendor. 1 7 11
The Skeptic
The Smart Inbox is evidenced as one queue holding DMs and comments across networks, with saved replies, sentiment in the inbox and reviews, comment hiding on Threads, a bot that routes messages to team members, and an Inbox Activity Report with volume trends and response times. We found no public information on message assignment, status, internal notes, SLA timers or a per-person history spanning networks, so who owns a conversation and its state stays undocumented. 1 7 11 13
Analytics & reporting
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How this is scored
Measurement across networks with different metrics and retention windows, plus the reporting an agency hands a client.
0 — Per-network vanity counts pulled live; no history kept.
3 — Basic post and profile metrics with a short history and no cross-network comparison.
5 — Metrics stored beyond the networks' own retention, cross-network comparison, competitor benchmarking, and scheduled exports.
8 — Custom dashboards, white-label client reporting, paid and organic combined where the API allows, UTM-based attribution into web analytics, and audience demographics over time.
10 — Reporting answers what worked and why: metrics normalised across networks with the differences documented rather than hidden, full historical retention independent of platform windows, and exports an agency can hand over unedited.
The Community Manager
Custom reports comparing across networks, competitor and paid-by-network reports, recurring delivery to up to 25 contacts, and CSV export with up to 50 columns give an agency real material to hand over. I found no public information on white-label client reporting, UTM-based attribution, or retention beyond the networks' own windows. 8 1 13
The Agency Lead
Customizable reports with cross-network comparison, competitor and paid-by-network reports, recurring deliveries to up to 25 contacts and CSV export with up to 50 columns would feed most of my client reporting cycle. But the agency-critical pieces are absent from the captured pages: we found no public information on white-label client reporting, UTM-based attribution into web analytics, or whether metrics are stored beyond the networks' own retention windows. 1 8 12
The Brand Governance Officer
Customizable reports with cross-network comparison, competitor reports, paid-by-network reporting, recurring weekly-to-quarterly delivery to up to 25 contacts and CSV export broken down by day, network and profile are all publicly documented. We found no public information on white-label client reporting, UTM-based attribution into web analytics, or whether history is retained beyond the networks' own windows. 8 12
The Analyst
Cross-network reports, competitor reports by network, customisable My Reports, paid-by-network reporting, campaign tag reports and recurring CSV or PDF delivery to up to 25 contacts are documented, with CSV export broken down by day, network or profile. But we found no public information on metrics being retained beyond the networks' own windows, on how differently-defined network metrics are normalised, on UTM-based attribution into web analytics, or on white-label client reporting — reconciling what each network calls a view or an engagement is exactly what these pages do not address. 8 12 13 1
The Data Protection Officer
Cross-network comparison, customizable My Reports, competitor and paid-by-network reports, and scheduled CSV or PDF delivery to up to 25 contacts are all evidenced. We found no public information on white-label client reporting, UTM-based attribution, or metrics kept beyond the networks' own windows — and the retention language in the privacy policy commits only to deleting or anonymising once a business need ends, with no fixed period stated. Strong measurement, but not yet the report an agency hands over unedited. 3 8
The Skeptic
Custom reports comparing performance across networks, competitor and paid reports, hashtag and tag campaign tracking, and scheduled CSV or PDF delivery to up to 25 contacts would cover much of an agency handover. But we found no public information on white-labelling, UTM attribution into web analytics, audience demographics over time, or metrics retention beyond each network's own window — how far the history actually reaches back is not addressed on the reporting pages. 1 8 12
Approvals, roles & brand safety
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How this is scored
How a team of several people and an agency publish to a brand account without an accident — and who can be shown to have approved what.
0 — Shared login, no roles, no approvals.
3 — Separate users with a coarse admin split and an optional single approval step.
5 — Roles per network and account, multi-step approval workflows, comments on drafts, and an activity log.
8 — Client or brand workspaces with strict separation, configurable approval chains including legal review, content locking after approval, and an audit trail of who changed and published what.
10 — Governance a regulated brand could pass an audit on: complete audit trail of edits, approvals and publications, enforced approval before anything reaches a network, granular permissions per account and action, and no shared credentials anywhere in the design.
The Community Manager
Multi-step workflows with Any or All sign-off, external approvers, per-social-profile permissions for posting and approving, and automated reminders including a heads-up when a post misses its approval window are all confirmed. I found no public information on client workspace separation, content locking after approval, or an audit trail of who changed and published what. 10 11
The Agency Lead
Multi-step approval workflows with Any or All sign-off, per-social-profile permissions, automated reminders with missed-window alerts, and — decisively for me — external approver collaboration that brings clients or stakeholders outside my organization into the chain are all evidenced. We found no public information on client or brand workspaces with strict separation, content locking after approval, or an audit trail of who changed and published what, so I cannot tell from these pages whether twelve brands can be kept provably apart. 10 11
The Brand Governance Officer
Multi-step approval workflows with Any or All sign-off, external approver collaboration, mobile approval, an approval dashboard tracking every stage, and per-social-profile permissions deciding who may post and who must approve are all evidenced — genuinely strong governance scaffolding. But the parts I answer to the board for are not: we found no public information on an audit trail of who changed and published what, content locking after approval, or evidence that approval is enforced rather than optional before anything reaches a network. 10 11
The Analyst
Multi-step approval workflows with any-or-all sign-off, per-profile permissions deciding who posts and who approves, external client approvers, mobile approval, a centralised dashboard of approval stages, and reminders when a post misses its window are all documented. We found no public information on separated client or brand workspaces, legal review chains, content locking after approval, or an audit trail of who changed and published what. 10 11
The Data Protection Officer
Multi-step workflows with Any or All sign-off, external client approvers, per-social-profile permissions on posting and approving, a centralized approval dashboard and a stream of automated reminders are well evidenced. We found no public information on comments on drafts, content locking after approval, or an audit trail of who changed and published what. Without that trail this is approval theatre rather than governance a regulated brand could defend. 10 11
The Skeptic
Multi-step approval workflows with Any or All sign-off, external approvers from outside the organisation, per-profile permissions over who posts and who approves, hourly reminders and mobile approval show real workflow machinery. We found no public information on comments on drafts, an activity or audit log, content locking after approval, or client workspace separation, so who edited and published what after sign-off is not shown. 10 11
Network coverage & API resilience
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How this is scored
Which networks are supported through official APIs, how quickly the vendor follows platform changes, and what the customer keeps when a network breaks or leaves.
0 — A few networks, some through unofficial means, with no statement about API status or platform changes.
3 — The major networks through official APIs, but feature gaps undocumented and platform changes communicated after they bite.
5 — Official API integrations across the main networks with the per-network limitations documented, and a changelog when platform behaviour changes.
8 — Broad official coverage including the newer networks, a public status page for integrations, advance notice of deprecations, and full export of the customer's own publishing and engagement archive.
10 — Platform dependency handled as an engineering commitment: official partner status where it exists, per-network capability documented and kept current, rapid response to API changes with the history to show it, and an archive that stays the customer's whatever a network does next.
The Community Manager
Coverage is broad — Facebook, X, Instagram, LinkedIn, Threads, Pinterest, TikTok, with more networks named in the privacy policy — and the dated Threads rollout (publishing in March 2024, engagement and reporting by June 2024) shows they moved fast on a brand-new network. I found no public information on a public integration status page, advance notice of deprecations, or export of the customer's own publishing and engagement archive. 12 13 3
The Agency Lead
Coverage is broad — Facebook, X, Instagram, LinkedIn, Threads, Pinterest and TikTok on the integrations page, with the privacy policy additionally naming WhatsApp, YouTube, Reddit, Bluesky and others — and the dated Threads rollout (publishing March 2024, engagement and reporting June 2024) shows genuine speed following a new API. We found no public information on per-network limitation documentation, a public integration status page, advance notice of deprecations, or export of the customer's full publishing and engagement archive. 3 12 13
The Brand Governance Officer
Coverage spans the major networks plus newer ones, and the dated record shows Threads publishing reaching all customers on March 1, 2024 with engagement and reporting following that June — real history of following platform changes. We found no public information on an integration status page, advance notice of deprecations, or export of the customer's own publishing and engagement archive. 3 12 13
The Analyst
Official-API coverage spans Facebook, X, Instagram, LinkedIn, Threads, Pinterest and TikTok, with the privacy policy naming YouTube, WhatsApp, Reddit, Bluesky and others among third-party services, and the dated Threads timeline shows publishing live within three months of the API opening — a rapid response with the history to show it. We found no public information on a public integration status page, advance notice of deprecations, or export of the customer's own publishing and engagement archive. 12 3 13
The Data Protection Officer
An official-API posture is visible — a YouTube revocation path via Google security settings, a broad network list including Threads, TikTok, Pinterest and Bluesky, and a dated public record of shipping Threads publishing on March 1, 2024 with engagement and reporting from June 17, 2024. We found no public information on a public integration status page, advance notice of deprecations, or export of the customer's own publishing and engagement archive. That archive is exactly the personal data I care about the customer keeping. 3 12 13
The Skeptic
Eight logos on the integrations page and a longer list of third-party services in the privacy policy, with one reference to YouTube API Services — but we found no public information on which integrations run official APIs at partner level or what each one cannot do. The Threads timeline is the single resilience data point, publishing shipping when the API opened in March 2024 and engagement following that June; we found no public information on an integration status page, advance notice of deprecations, or export of the customer's own publishing and engagement archive when a network changes or leaves. 3 12 13
European sovereignty
panel opinion
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How this is scored
Where the archive and the community conversations are processed, who the contracting entity is, which subprocessors touch them. Independently sourced by the sovereignty pipeline. Note that the networks themselves are non-EU by definition — this criterion judges the tool, not the platforms it talks to.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed.
3 — EU hosting offered as an option while the contracting entity is non-EU, or the subprocessor list is absent.
5 — EU hosting as standard and an EU contracting entity, but parts of the chain — AI features, analytics, support tooling — are non-EU without an explained safeguard.
8 — EU or DACH hosting on named infrastructure, EU contracting entity, complete subprocessor list published, and the handling of message content from the networks described with its legal basis.
10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor European, certification published, and a DPA that squarely addresses the personal data arriving from the networks in comments and messages.
The Community Manager
The contracting entity is Sprout Social, Inc. in the United States, the privacy policy lists "Hosting services" as a sharing category without naming any provider, and we found no public information on data residency, a subprocessor list, or a DPA addressing message content arriving from the networks. Non-EU vendor with hosting unstated. 3 1
The Agency Lead
Sprout Social, Inc. of Chicago is the named contracting entity, hosting appears only as an unnamed service category with no location stated, and no subprocessor list is published; the privacy policy additionally describes Google Analytics, hashed data shared with Google, and Facebook audience matching. For an agency with EU clients there is nothing here to stand on — the captured pages state nothing about where the archive and community conversations are processed. 3 1
The Brand Governance Officer
The vendor is Sprout Social, Inc., a United States entity whose privacy policy is framed around CCPA and state opt-out regimes, with hosting described only as a category and no named providers, and subprocessors given only as generic categories. We found no public information on EU hosting, an EU contracting entity, or a European subprocessor chain. 3 1
The Analyst
The contracting entity is Sprout Social, Inc. of Chicago; hosting appears in the privacy policy only as an unnamed "Hosting services" category, data residency is unstated, and no subprocessor list is published, while hashed contact data is shared with Google and Facebook custom audiences are used. The policy names EEA and UK rights including portability and complaint to a supervisory authority, but we found no public information on EU hosting, an EU contracting entity, or the legal basis for handling message content arriving from the networks. 3 1
The Data Protection Officer
Sprout Social, Inc. is a United States contracting entity, the privacy policy lists "Hosting services" as a category without naming any provider, and we found no public information on a subprocessor list, EU hosting, or a DPA that addresses the personal data arriving from the networks in comments and messages. The retention language names no fixed period for the conversation archive, and the AI and sentiment features are described with no statement on where the text is processed. For a European buyer this is the bottom of the scale: vendor, entity, hosting and every subprocessor either non-EU or unaddressed. 3 1 7
The Skeptic
Sprout Social, Inc. is the contracting entity named on the site, hosting appears in the privacy policy only as a category with no named providers, and sharing partners are described generically rather than as a published subprocessor list. Google Analytics, hashed contact data shared with Google, and Facebook audience matching all sit in the chain, and we found no public information on EU hosting, an EU contracting entity, or the legal basis for handling message content arriving from the networks. 3 1
Pricing transparency
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How this is scored
Whether a team can compute the real annual invoice for their account and user count — including the tier where approvals and the inbox begin — from public pages alone.
0 — No public prices at all; every tier is a sales conversation.
3 — A per-user headline exists, but the number of social accounts included, or the tier where approvals and the inbox appear, is unstated.
5 — Per-user or per-account prices public with billing period stated, but at least one commonly needed capability (inbox, approvals, reporting) sits in an unpriced tier.
8 — Every tier priced publicly with account and user limits, feature boundaries, the cost of an extra account or seat, minimum term and VAT treatment stated.
10 — Complete price computability: annual invoice derivable for a given number of social accounts, users and client workspaces, with every add-on priced.
The Community Manager
Three tiers are priced publicly per seat with profile limits shown for two — $199 per seat/month with 5 social profiles, $299 per seat/month with unlimited social profiles, and $399 per seat/month — plus a 30-day free trial with no credit card required. But Listening and Premium Analytics are listed as separate modules with no prices shown, and I found no public information on which tier the inbox and approvals begin in, VAT treatment, or any minimum term. 1 7
The Agency Lead
Three tiers are priced publicly at "$199 per seat/month", "$299 per seat/month" and "$399 per seat/month", with Standard including 5 social profiles, Professional including unlimited social profiles, and a 30-day trial with no credit card required — enough to frame a proposal. But I still cannot compute the real annual invoice for my seat and account count: the captured pages show neither the tier where approvals and the Smart Inbox begin, nor annual or minimum-term terms, VAT treatment, or the cost of an extra profile. 1 8
The Brand Governance Officer
Standard at $199 per seat/month with 5 social profiles, Professional at $299 per seat/month and Advanced at $399 per seat/month are public, alongside a 30-day free trial with no credit card required. We found no public information on which tier carries approvals or the inbox, on Advanced's profile limit, VAT treatment, minimum term or the cost of additional seats and profiles, so a real annual invoice is not computable from public pages alone. 1 13
The Analyst
Three tiers are priced publicly at $199 per seat/month with 5 social profiles, $299 per seat/month with unlimited profiles, and $399 per seat/month, alongside a 30-day free trial requiring no credit card. But the tier where the inbox and approvals begin is not derivable from these figures, the Advanced plan's profile allowance is unstated, and we found no public information on annual terms, VAT treatment, extra-seat or extra-profile costs, or any price for the Listening, Premium Analytics, Employee Advocacy and Influencer Marketing modules. 1 7 13
The Data Protection Officer
Per-seat prices are public — "$199 per seat/month" with 5 social profiles for Standard, "$299 per seat/month" with unlimited profiles for Professional, "$399 per seat/month" for Advanced — so the core tiers and the profile limits are visible. We found no public information on the tier where the inbox and approvals begin, the cost of an extra account or seat, minimum term, or VAT treatment. A team can approximate the spend but not compute the annual invoice from public pages alone. 1
The Skeptic
Three per-seat prices are public — Standard at $199 per seat/month with 5 social profiles, Professional at $299 per seat/month with unlimited profiles, Advanced at $399 per seat/month — alongside a 30-day free trial requiring no credit card. But we found no public information on the tier where the inbox and approvals begin, on the cost of an extra account, on minimum term or on VAT treatment, so a team cannot compute its real annual invoice from the public pages. 1 13
European sovereignty — proven facts
0 of 4 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Ownership | Not determined | — | uncited Report an error |
| Data residency | Not determined | — | uncited Report an error |
| Subprocessors | Not determined | — | uncited Report an error |
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 11 Sep 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 93 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 28 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 8 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 7 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 6 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. Know more? Tell us
Sources (13)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage sproutsocial.com Checked 15 Sep 2026 +1 earlier capture: 11 Sep 2026 Details →
- 2 Pricing sproutsocial.com Checked 15 Sep 2026 +1 earlier capture: 11 Sep 2026 Details →
- 3 Privacy policy sproutsocial.com Checked 15 Sep 2026 Details →
- 4 Publishing & calendar — found from sitemap sproutsocial.com Checked 1 Oct 2026 Details →
- 5 Publishing & calendar — found from sitemap sproutsocial.com Checked 1 Oct 2026 Details →
- 6 Engagement & community inbox — found from sitemap sproutsocial.com Checked 1 Oct 2026 Details →
- 7 Engagement & community inbox — found from sitemap sproutsocial.com Checked 1 Oct 2026 Details →
- 8 Analytics & reporting — found from sitemap sproutsocial.com Checked 1 Oct 2026 Details →
- 9 Analytics & reporting — found from sitemap sproutsocial.com Checked 1 Oct 2026 Details →
- 10 Approvals, roles & brand safety — found from sitemap sproutsocial.com Checked 1 Oct 2026 Details →
- 11 Approvals, roles & brand safety — found from sitemap sproutsocial.com Checked 1 Oct 2026 Details →
- 12 Network coverage & API resilience — found from sitemap sproutsocial.com Checked 1 Oct 2026 Details →
- 13 Network coverage & API resilience — found from sitemap sproutsocial.com Checked 1 Oct 2026 Details →