Source
Engagement & community inbox — found from sitemap — Metricool
Checked for Metricool on 5 Oct 2026
- Page
- https://help.metricool.com/inbox-manager-how-to-manage-messages-and-comments-from-metricool-s9zze
- Checked
- 5 Oct 2026, 04:13 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:bb5da3e48d9a1fce456c0689b9d274ad3f7f397dae39c5fd3cf1b6db6bb34e56
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Inbox supported networks Report an error
“Facebook: comments and private messages. Instagram: comments and private messages (main inbox). TikTok: comments (only available in business accounts) X (Twitter): private messages. LinkedIn: comments and mentions (available for company profiles and personal profiles). Private messages are not supported. Google Business Profile: reviews. YouTube: comments on long and short videos.”
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Inbox reply windows Report an error
“For private messages, the reply window is 7 days after they are sent on Facebook and on Instagram accounts connected through Facebook, and 24 hours on Instagram accounts connected directly.”
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Inbox tabs Report an error
“Unresolved: all messages and comments from the social networks you have selected that are pending resolution.”
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Inbox dm attachments Report an error
“you will be able to consult the whole conversation, reply with text and emojis or send an image, video or GIF”
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Inbox filters Report an error
“By social network: you can activate and deactivate the networks from which you want to manage messages and comments. By message type: you can filter by comment, direct message or Google review.”
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Inbox saved replies Report an error
“you can use saved replies: reusable templates with text and tags that you can insert in seconds while typing”
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Inbox notes Report an error
“To coordinate internally, use the notes feature to leave private comments on each conversation.”
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Inbox mobile app Report an error
“Yes, you can manage messages and comments from the Metricool app.”
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Inbox permission levels Report an error
“Full access (Inbox): view and reply to conversations, mark them as resolved or read/unread, and manage notes View-only (View inbox): see conversations and notes, without replying to messages or comments or creating, editing, or deleting notes No access: they won't see the Inbox section at all”
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Inbox profile access Report an error
“-You can access the profile on: Instagram, TikTok, YouTube, and X (Twitter). -Direct profile access is not available on: Facebook, LinkedIn, and Google My Business.”
9 facts read from this page are not shown because they could not be confirmed on the page as captured.