whats-best.ai
Search Sign in

Absence Management

BrightHR

Provenance unknown Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by BrightHR Ltd · www.brighthr.com

Report an error on this page Is this your product? →

Link to this page

BrightHR: AI-assisted analysis on whats-best.ai BrightHR: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

BrightHR at a glance

Vendor
BrightHR Ltd
Headquarters
Not stated on the vendor’s pages as of 28 Oct 2026
Data hosting
Default not stated; pages mention United Kingdom, Ireland, Australia, Canada and New Zealand source, captured 28 Oct 2026
Free plan
Not stated on the vendor’s pages as of 28 Oct 2026
Panel verdict
The AI panel rates BrightHR 2/5, the mean of 6 judges. BrightHR is a UK-framed absence management suite, judged strongest on payroll handover with a flat 5: a documented open API with a developer portal covering leave balances, absence requests and Blip time-and-attendance data, Zapier links to over 5,000 services, and a sync into the vendor's own payroll software — with no public information on DATEV or other German payroll integrations. how scores are made
As of
Vendor pages captured 27 Oct 2026 to 28 Oct 2026; evaluated by the panel 29 Oct 2026. all sources

BrightHR alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The HR IT Integrator

Weighted verdict

Wires the absence tool to payroll, time tracking, the identity provider and the calendar. Wants a documented API and webhooks, maintained connectors for the named German payroll systems rather than a CSV, SSO, and balances that agree with the time-tracking system on both sides.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The HR IT Integrator

Panel median The HR IT Integrator This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The HR IT Integrator
Entitlements & German leave rules 2 of 5 2 of 5
Requests, approvals & team calendar 2 of 5 2 of 5
Sick leave, eAU & continued pay 2 of 5 2 of 5
Payroll handover, time tracking & API 2.5 of 5 2.5 of 5
Health data, access & works council 1.5 of 5 1.5 of 5
European sovereignty 2 of 5 2 of 5

Entitlements & German leave rules

How this is scored

Whether the tool computes leave the way German and Austrian law and contracts do: entitlements per contract and working-time model, part-time proration, carry-over and expiry with the required notice, public holidays per federal state, half days and hourly leave, and special leave types.

0 — Not a leave tool; entitlements and leave balances cannot be kept in the product.

3 — Annual entitlements per employee with remaining balances, public holidays, and custom leave types.

5 — Entitlements prorated for part-time working days and for joiners and leavers, public holidays per German federal state or Austrian region, and configurable carry-over with an expiry date.

8 — Several working-time models per employee with changes over time recalculated, half days and hourly leave, carry-over expiry with automatic notices to employees before leave lapses (as the BAG requires), special and parental leave types with their own rules, and entitlement changes logged.

10 — Leave law modelled and documented: entitlement rules per contract or collective agreement, statutory minimum and contractual leave kept apart where they expire differently, balances recalculated retroactively with an audit trail, and the rules a tool applies published in its help centre.

Report an error

The HR IT Integrator

The holiday planner tracks annual leave balances with automatic calculations each working year, and the vendor's entitlement calculator pro-rates from the employee's start date and up to the leaving date, covering part-time pro-rata and working days per week. All of it is framed around UK law — 5.6 weeks statutory entitlement and bank holidays at the employer's choice — and we found no public information on German federal-state holidays, half days, hourly leave, or carry-over expiry notices. 4 5 5 7

Report an error

Requests, approvals & team calendar

How this is scored

The everyday flow: an employee requests leave on a phone, the right person approves, a substitute is named, and the team can plan around it — judged on configurable approval chains and on what colleagues are allowed to see.

0 — No request flow; absences are entered by an administrator only.

3 — Leave requests with an approval by a manager, and a shared team calendar of absences.

5 — Requests and approvals from a mobile app, approvers configurable per team or department, email or push notifications, and a team calendar that syncs with Outlook or Google Calendar.

8 — Multi-level approval chains, substitutes named on the request, minimum staffing rules or blackout periods, delegation while the approver is away, calendar visibility per role that hides the absence reason, Microsoft Teams or Slack integration, and every request, approval and cancellation logged.

10 — Approval logic that matches a real organisation: rules per location, team and leave type, conflicts checked against staffing and shift plans before approval, a complete history per request, and reporting on pending and overdue approvals.

Report an error

The HR IT Integrator

Holiday requests can be accepted or denied from the mobile app with clash notifications, and a shared team calendar gives a full-team view of who is off, which covers the everyday flow. We found no public information on configurable approval chains per team, named substitutes, staffing or blackout rules, or calendar sync with Outlook or Google. 7 5 8 6

Report an error

Sick leave, eAU & continued pay

How this is scored

Sick notifications and the German electronic certificate of incapacity: whether the tool retrieves the eAU from the health insurer itself or through a named payroll system, how sick days are counted towards the six-week continued-pay (EFZG § 3) and BEM (SGB IX § 167) thresholds, and how child-sick days and certificates from private insurance are handled.

0 — No sick-leave recording; the product handles holiday only.

3 — Sick leave recorded as its own absence type, with a certificate uploaded by the employee.

5 — Sick notification by the employee in the app, eAU retrieval offered with the route stated (by the tool itself or via a named payroll system), and child-sick days as a separate type.

8 — eAU retrieval from the statutory health insurers documented end to end with the certified software named, retrieval status and results written back to the absence, sick days counted towards the six-week continued-pay limit per illness, BEM thresholds flagged to HR only, and paper certificates for privately insured employees handled.

10 — Sick leave handled as the regulated process it is: eAU retrieval automated with error and follow-up handling, continued-pay and sickness-benefit transitions tracked, BEM invitation workflow supported, reasons and documents restricted to named roles, and the whole process documented in the help centre.

Report an error

The HR IT Integrator

Sick days are logged as their own type with uploaded sick notes and return-to-work documents, and the software automatically calculates sick pay entitlements and syncs with payroll for UK SSP, plus Bradford Factor analysis. The captured pages are UK-law throughout; we found no public information on eAU retrieval from statutory health insurers, the six-week continued-pay limit, or child-sick days. 8 7

Report an error

Payroll handover, time tracking & API

How this is scored

Getting absences into the payroll run with the right codes and keeping balances consistent with time tracking: exports or integrations for the payroll systems German companies use, time-account interaction, and an API.

0 — A closed tool with no export, integration or API.

3 — A CSV or Excel export of absences per month for the payroll office.

5 — An export or integration for DATEV (LODAS or Lohn und Gehalt) or another named payroll system, and either a documented API or absences shared with a named time-tracking tool.

8 — Several named payroll integrations, absence types mapped to configurable payroll codes, absence and overtime balances shared with time tracking, monthly closing that locks past periods, webhooks, and an API with published limits.

10 — Payroll handover that closes the month: absences, sick days and eAU results delivered to payroll in its own format with corrections flagged, a period lock with an audit trail, a versioned API with a deprecation policy, and the full absence history exportable at contract end.

Report an error

The HR IT Integrator

There is a documented open API with a developer portal covering employee leave balances and absence requests plus time-and-attendance data from Blip, alongside SSO via Microsoft Entra ID and Zapier connections — the API side is genuinely documented. The only payroll handover shown is syncing with BrightHR's own payroll software; we found no public information on maintained connectors to DATEV or other German payroll systems, absence-to-payroll-code mapping, webhooks, or monthly period locking. 9 10 4 8

Report an error

Health data, access & works council

How this is scored

What the tool does with data that is health data in law (GDPR Art. 9): who can see a sickness reason or certificate, how long absence records are kept, whether access is logged, and whether the vendor documents what a works agreement on absence recording needs.

0 — The vendor describes every absence and its reason as visible to all users, with no roles.

3 — Roles for employees, managers and administrators that govern who sees absence data.

5 — Sickness reasons and certificates restricted to HR or named roles, colleagues shown only that someone is absent, and a data processing agreement offered.

8 — Field-level permissions per leave type, access to health-related records logged, retention rules per record type with automatic deletion, employees able to see their own records, and documentation aimed at works councils or a works agreement.

10 — Health data governed and evidenced: Art. 9 GDPR processing explained per feature, deletion runs logged and reportable, audit logs exportable, no analytics or AI features run on sickness data without explicit configuration, and the vendor publishing a template or checklist for the works agreement.

Report an error

The HR IT Integrator

Access to data is restricted by user role and need to know, and the vendor publishes permanent deletion on request, two-factor authentication, admin-account change monitoring and ISO 27001 certification. We found no public information on sickness reasons or certificates being restricted to named roles, retention periods per record type, logged access to health records, or documentation for a works agreement. 3 8 2

Report an error

European sovereignty

How this is scored

Where absence and sickness data lives, who the contracting entity is, and who the subprocessors are — including email, push-notification and support providers. Independently sourced by the sovereignty pipeline; dimensions the evidence does not establish are unknown, not non-European.

0 — Vendor, contracting entity and hosting all shown to be outside the EU, with no data processing agreement offered.

3 — A privacy policy and a data processing agreement offered, with hosting or the contracting entity outside the EU or not established.

5 — EU hosting stated and an EU contracting entity or EU representative, with a data processing agreement offered.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessor list published with locations, and a DPA that covers sickness data as special-category processing.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, and certification (ISO 27001, BSI C5 or equivalent) published.

Report an error

The HR IT Integrator

Hosting is on Microsoft Azure, with data stored in the UK for UK subscribers and in the European Union only for customers subscribing in the Republic of Ireland, where Bright HR Ireland Limited applies Irish law — an EU route exists but is tied to Irish subscriptions. The contracting entity may be any BrightHR group entity per the order form, the registered office is in England and Wales, and we found no public information on subprocessor locations or a data processing agreement for a German customer; ISO 27001 and other certifications are published. 3 2 8 5

Report an error

Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real annual cost from public pages alone: price per employee or per user, which features (eAU, payroll export, time tracking) sit in which tier, minimum users and the minimum term.

0 — No public prices at all; every tier is a sales conversation.

3 — A public "from" price, a free tier, or one priced tier, with the rest on request.

5 — Prices for each tier public with the billing period (per month or per year) and the pricing basis (per employee or per user).

8 — Every tier priced publicly with its basis, which tier includes eAU, payroll export and time tracking stated, add-on prices listed, minimum users, minimum term and VAT treatment given.

10 — Complete price computability: the annual invoice derivable for a given headcount and feature set, with every add-on, setup fee and overage published.

Report an error

The HR IT Integrator

The captured pages publish no price figures at all — only a "Get a price online" quote route and a free demo. The terms state fees are fixed for the initial term with renewal increases capped at 7% and 90 days' notice for non-renewal, but per-employee pricing, tier contents and minimum terms are not published. 1 2 5

Report an error

European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 3 Report an error

Questions about BrightHR

Is BrightHR European?

Not determined: the vendor’s pages as captured do not say where BrightHR is based.

Where does BrightHR store data?

The default storage location for customer data is not stated on the vendor’s pages as of 28 Oct 2026. The vendor’s pages mention United Kingdom, Ireland, Australia, Canada and New Zealand as hosting locations, per the vendor’s page captured 28 Oct 2026.

Does BrightHR have a free plan?

Not stated on the vendor’s pages as of 28 Oct 2026.

What are the best alternatives to BrightHR?

As of 28 Oct 2026, the panel rates Kenjo (3/5), flair (3/5) and HRlab (2.5/5) highest among the other 18 Absence Management products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Kenjo (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: BrightHR alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about BrightHR? Tell us Report an error on this page

Sources (10)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.brighthr.com Checked 28 Oct 2026 Details →
  2. 2 Terms of service — found from the homepage www.brighthr.com Checked 28 Oct 2026 Details →
  3. 3 Security / trust page — found from the homepage www.brighthr.com Checked 28 Oct 2026 Details →
  4. 4 Entitlements & German leave rules — found from sitemap www.brighthr.com Checked 28 Oct 2026 Details →
  5. 5 Entitlements & German leave rules — found from sitemap www.brighthr.com Checked 28 Oct 2026 +1 earlier capture: 27 Oct 2026 Details →
  6. 6 Requests, approvals & team calendar — found from sitemap www.brighthr.com Checked 28 Oct 2026 +1 earlier capture: 27 Oct 2026 Details →
  7. 7 Sick leave, eAU & continued pay — found from sitemap www.brighthr.com Checked 28 Oct 2026 Details →
  8. 8 Sick leave, eAU & continued pay — found from sitemap www.brighthr.com Checked 28 Oct 2026 Details →
  9. 9 Payroll handover, time tracking & API — found from sitemap www.brighthr.com Checked 27 Oct 2026 Details →
  10. 10 Payroll handover, time tracking & API — found from sitemap www.brighthr.com Checked 27 Oct 2026 Details →