Appointment Scheduling
zeeg
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Zeeg GmbH · zeeg.me
Compare with Calendly → Report an error on this page Is this your product? →
Link to this page
Add ?theme=dark to the image address for dark backgrounds.
The badge shows the category and the month of the latest evaluation, and EU-Made where
that is the product’s provenance. It never shows a score.
zeeg at a glance
- Vendor
- Zeeg GmbH
- Headquarters
- Not stated on the vendor’s pages as of 28 Oct 2026
- Data hosting
- Default not stated; pages mention Germany source, captured 28 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 28 Oct 2026
- Panel verdict
- The AI panel rates zeeg 3.5/5, the mean of 6 judges. Zeeg is appointment scheduling software from Zeeg GmbH of Berlin. how scores are made
- As of
- Vendor pages captured 28 Oct 2026; evaluated by the panel 29 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Zeeg is appointment scheduling software from Zeeg GmbH of Berlin. The bench scored team scheduling highest, at 8 to 9, for round-robin in maximum-availability or equal-distribution modes, per-member priorities, caps and routing by region, language or form answers; booking experience is weakest at a flat 6, with the rationales citing no public information on booking-page languages, seat limits for group bookings, branding without the vendor's logo, or an accessibility statement. Calendar and availability sits at 7 to 8 and reminders and no-shows at 6 to 7, while integrations and data, sovereignty and pricing transparency each sit at a flat 7. The reminders spread is a genuine split over the same evidence: the higher scores credit no-show history on contact records and attendance analytics, the lower ones weigh protections for which the captured pages give no information — deposits, enforced cancellation deadlines, no-show fees and waiting lists. Pricing is public at 10 €, 16 € and 30 € per user per month billed annually excluding VAT, and unused SMS credits expire at the end of each month.
Speaks for it
- Team scheduling scored 8 to 9 — the highest of the seven criteria — on round-robin in maximum-availability or equal-distribution modes, per-member priorities and routing by region, language or form answers
- Two-way calendar sync across Google, Microsoft, Exchange, iCloud and CalDAV, with the user choosing which calendars are checked for conflicts
- A documented API with bearer authentication and webhooks, native HubSpot, Pipedrive and Salesforce connections, and automatic video links for Zoom, Google Meet, Teams, Webex and Whereby
- Public per-user pricing of 10 €, 16 € and 30 € per month billed annually excluding VAT, a permanently free Starter tier and a 14-day trial without credit card
- A Berlin-based contracting entity with hosting on Telekom Deutschland's T Cloud, an included data processing agreement and a published subprocessor list
Held against it
- Booking experience scored a flat 6, with no public information on booking-page languages, seat limits for group bookings, branding without the vendor's logo, or an accessibility statement
- No public information on deposits, enforced cancellation deadlines, no-show or late-cancellation fees, or a waiting list that refills freed slots
- No public information on an export of bookings, customer records or form answers out of the product
- The captured pages give different figures for the hosting region — Germany only in the terms, data centres in Germany and the Netherlands in the privacy policy
- US corporations Sentry, Webflow, Cloudflare and Intercom appear in the subprocessor chain, with data that can sit on US servers
Best for
- You run a sales or recruiting team that needs round-robin distribution with routing by region, language or qualification answers, feeding HubSpot or Salesforce automatically
- You must show a client or patient a data processing agreement from a Berlin-based contracting entity hosted on Telekom Deutschland's T Cloud
- You work solo and want calendar sync that respects your private calendar, with an event you decline cancelling the booking
- You want to start on a permanently free tier with two booking pages and unlimited events before paying per user
Avoid if
- Your no-show strategy depends on deposits, an enforced cancellation deadline or a waiting list — ask the vendor: the public pages we read do not show it
- You must book rooms, chairs or equipment alongside people — calendar and availability scored 7 to 8 and the rationales found no public information on rooms or equipment as bookable resources
- You require a security certification such as ISO 27001 or SOC 2 before signing — sovereignty scored 7 and the rationales found no public information on certifications or the ownership structure
- Your cost model fights per-user pricing across many chairs or seats, since every self-serve tier is priced per user per month
The scores
| Criterion | Panel median |
|---|---|
| Booking page & client experience | 3 of 5 |
| Calendar sync & availability rules | 3.5 of 5 |
| Team, staff & location scheduling | 4 of 5 |
| Reminders, payments & no-show protection | 3 of 5 |
| Integrations, API & data export | 3.5 of 5 |
| European sovereignty | 3.5 of 5 |
| Pricing transparency | 3.5 of 5 |
Booking page & client experience
Show reasoningHide reasoning
How this is scored
What the person booking sees and can do: a booking page with the services or meeting types on offer, their durations and prices, booking questions, an embed or widget for the business's own website, time zones and languages, group or class bookings, and links to reschedule or cancel without calling.
0 — Not a booking product: no page or widget where a customer picks a slot; appointments are entered by staff only.
3 — A booking page or form exists, but the pages say little about how it works: types of appointment, booking questions, embedding and rescheduling are not described.
5 — A booking page with several appointment or service types of their own duration, custom booking questions, and a way to put it on the business's website (link, embed or widget); confirmations carry a link to reschedule or cancel.
8 — In addition: group or class bookings with seat limits, booking pages in several languages with automatic time-zone handling, branding without the vendor's logo, multi-step selection of service, staff member and location, and a booking flow the vendor states is accessible or mobile-optimised.
10 — Booking as a finished storefront: packages, memberships or recurring bookings, intake forms with conditional questions, booking from Google or other directories, a customer account with booking history, and an accessibility statement for the booking pages published.
The Practice Owner
Round-the-clock booking on a page I can embed on the practice website, with intake forms and questionnaires at booking, support for group sessions and webinars, and a reschedule link sent in follow-up messages. We found no public information on booking pages in several languages, seat limits for group events, branding without the vendor's logo, or an accessibility statement for the booking flow. 1 2 8 14
The Salon Owner
A booking page can be embedded on my own website, asks custom intake questions, handles time zones and covers one-on-one, group and on-site appointments, with a reschedule link built into follow-up messages. I found no public information on clients choosing a specific stylist mid-flow, seat limits on group sessions, multi-language pages, branding or accessibility. 8 1 4 14
The Sales Team Lead
A booking page that embeds on our own website with custom intake forms and pre-questions is documented, and one-on-one, group sessions, webinars and on-site appointments are all covered. The captured pages give me no public information on seat limits for group bookings, pages in several languages, removing their branding, or an accessibility statement, so it sits above a basic page but well short of a storefront. 8 1 4 14
The Independent Consultant
There is a booking page I can embed on my own website, custom intake questions at booking, and workflows that carry a reschedule link; group sessions, webinars and on-site appointments are supported and time zones are handled. What keeps me from going higher: I found no public information on booking-page languages, seat limits for group events, branding without the vendor's logo, or an accessibility statement. 1 4 8 14
The Data Protection Officer
The vendor documents a shareable booking page that can be embedded on the business's own website, with custom intake forms and questionnaires at booking, and event formats spanning one-on-one, group sessions, webinars and on-site appointments; invitees evidently reschedule or cancel on their own, since the vendor's study counts both behaviours. We found no public information on booking-page languages, seat limits for group formats, branding without the vendor's logo, or an accessibility statement. 1 2 8 9
The Skeptic
The booking page is shareable and embeddable, collects custom intake answers, supports one-on-one, group and webinar formats, and routes by qualification questions; no-show follow-ups carry a reschedule link, and the vendor's own figures show invitees cancelling and rescheduling themselves. We found no public information on seat limits for group bookings, booking pages in several languages, removal of the vendor's logo, or an accessibility statement for the booking flow, which keeps this below the storefront level. 1 4 8 14
Calendar sync & availability rules
Show reasoningHide reasoning
How this is scored
How the product knows when someone is free: two-way sync with Google, Microsoft 365 and Outlook, iCloud or CalDAV, conflict checks across several calendars, working hours and exceptions, buffers, minimum notice and booking windows, daily limits, and rooms or equipment that must be free as well.
0 — No calendar: no availability is kept and no sync with any calendar is offered.
3 — An internal calendar or a one-way export (iCal feed), but no stated two-way sync and few availability rules beyond opening hours.
5 — Two-way sync with Google and Microsoft calendars that blocks booked times, working hours with exceptions, and buffers or minimum notice per appointment type.
8 — In addition: several calendars per person checked for conflicts, iCloud or CalDAV, booking windows and daily or weekly limits, holidays and absences, and resources (rooms, equipment, chairs) that must be free alongside the person.
10 — Availability that runs a multi-site business: per-location and per-resource schedules, capacity rules across staff and rooms, sync behaviour and latency documented, and changes in any connected calendar reflected without double bookings, as stated in the documentation.
The Practice Owner
Two-way sync with Google, Microsoft, Exchange, iCloud and CalDAV, conflict checks across whichever calendars I choose, buffers, blocked hours, out-of-office periods and public holidays — enough to keep my six therapists from being double-booked. We found no public information on rooms or equipment as bookable resources, which is exactly what my two treatment rooms need, nor on booking windows or daily limits. 6 8 10 11
The Salon Owner
Google, Microsoft, Exchange, iCloud and CalDAV calendars sync both ways — booked slots land in my calendar and deleting the calendar event cancels the booking — with conflict checks across the calendars I choose, buffers, blocked hours, out-of-office and public holidays. I found no public information on rooms or chairs as resources or on sync latency. 11 10 8 3
The Sales Team Lead
Sync is documented the way I need it: appointments are created and removed in Google, Outlook, Office 365, Exchange, iCloud and CalDAV calendars, cancellation can sync both ways, several calendars per person can be selected for conflict checks, and availability rules cover buffers, blocked hours, public holidays and out-of-office. I found no public information on rooms or equipment being checked for conflicts, on minimum-notice or booking windows, or on documented sync latency. 11 10 8 3
The Independent Consultant
Two-way sync covers Google, Microsoft, Exchange, iCloud and CalDAV, with booked appointments written into my calendar and an event I decline cancelling in Zeeg — my private calendar stays respected. I can pick exactly which calendars are checked for conflicts, set buffer times, block hours, out-of-office periods and public holidays; I found no public information on minimum notice, booking windows, or rooms and equipment as bookable resources. 8 10 11
The Data Protection Officer
Two-way synchronisation is documented for Google, Microsoft, Exchange, iCloud and CalDAV: booked events are written back, declining or deleting an event in the calendar cancels it in the product, and the specific calendars checked for conflicts are selectable per person. Availability rules cover general hours with out-of-office and public holidays, buffers, blocked hours, limits per appointment type and a cap on meetings per team member. We found no public information on rooms or equipment that must also be free alongside the person. 3 8 10 11
The Skeptic
Sync is documented across Google, Microsoft, Exchange, iCloud and CalDAV, with booked events written to and removed from the calendar, optional cancellation sync back into the product, and the user choosing which calendars are checked for conflicts. Availability rules cover general hours, out-of-office and public holidays, buffers, blocked hours and per-page overrides, plus per-person meeting caps. We found no public information on rooms or equipment that must also be free, minimum notice or booking windows, or documented sync latency. 8 10 11
Team, staff & location scheduling
Show reasoningHide reasoning
How this is scored
How bookings are shared out across more than one person: staff profiles and the services each offers, round-robin and collective (all-hands) meetings, routing forms that send a booking to the right person, several locations, roles and permissions for admins and staff, and single sign-on for larger teams.
0 — A single-user tool with no way to add staff or a team.
3 — Several users or staff calendars can be added, but how bookings are distributed among them and who may change what is not described.
5 — Several staff or team members with their own availability, the customer choosing a person or the system assigning one (round-robin or "any available"), and an admin role that manages the team.
8 — In addition: weighted or priority round-robin, collective bookings that need several people at once, routing by form answers, several locations with their own staff, granular roles and permissions, and reporting per staff member.
10 — Scheduling as a team system: SSO and user provisioning (SAML, SCIM), routing that takes ownership from a CRM, managed templates the organisation pushes to every member, audit logs of changes, and distribution fairness reported.
The Practice Owner
Round-robin in even or availability-maximising mode with high, medium or low priority per member and a cap on meetings per person, routing by region, language or form answers, five organization roles plus two team roles with granular permissions, an activity log, and single sign-on with SCIM role assignment through Microsoft Entra ID. We found no public information on collective bookings needing several staff at once, or on several locations with their own staff. 3 4 12 13
The Salon Owner
Round-robin comes in a maximise-availability or equal-distribution mode with high, medium or low priority per member, routing assigns by territory, language or custom answers, five organisation roles plus Manager and Member exist with an admin activity log, and SSO and SCIM with Okta and Microsoft Entra are documented. I found no public information on several locations each with their own staff, or on collective bookings. 3 12 13 1
The Sales Team Lead
This is the closest to running my fourteen reps: round-robin with an equal-distribution mode so everyone gets the same number of meetings over time, high, medium or low priority per member, caps per person, and routing rules on region and language combined with qualification questions before assignment — my region-and-company-size routing is covered. Five organization roles plus Manager and Member, an activity log, SSO/SCIM with role assignment through Microsoft Entra ID, and routing-form answers landing in HubSpot are all documented; I found no public information on several locations with their own staff. 3 12 13 1 17
The Independent Consultant
Round-robin with availability-maximising or equal distribution, high/medium/low priority per member, per-member meeting caps, and routing by region, language and form answers are all documented, alongside five organisation roles and two team roles with granular permissions, SSO/SCIM and an activity log. I found no public information on collective meetings that need several people at once, several locations with their own staff, or reporting per staff member. 3 12 13
The Data Protection Officer
Round-robin with a choice of maximum-availability or even-spread modes, per-member high, medium and low priorities, and routing forms assigning bookings by region, language or custom criteria are documented, alongside five organisation roles plus Manager and Member team roles, SSO and SCIM provisioning including role assignment via Microsoft Entra ID, and an activity log for Owner and Admin. We found no public information on collective bookings requiring several people at once, or per-location staff structures. 1 3 12 13
The Skeptic
Round-robin comes in a maximum-availability and an equal-distribution mode with high, medium and low member priorities and per-person caps, routing by region, language or form answers; five organisation roles plus team manager and member are documented, with SSO and SCIM provisioning via Microsoft Entra ID, an organisation activity log, and a HubSpot integration that stores routing answers on the contact and updates meeting statuses. We found no public information on collective meetings that need several people at once, several locations with their own staff, organisation-wide templates, or reported distribution fairness, so the top step stays out of reach. 3 12 13 17
Reminders, payments & no-show protection
Show reasoningHide reasoning
How this is scored
How the product keeps a booked slot from turning into an empty one: confirmations and reminders by email and SMS, payment or deposit at booking, cancellation and late-cancellation policies, fees for no-shows, waiting lists that refill cancelled slots, and follow-ups after the appointment.
0 — No notifications to the person booking: no confirmation, no reminder.
3 — Email confirmations are sent, but reminders, payments and cancellation rules are not described.
5 — Automatic email reminders with configurable timing, SMS reminders (included or as a paid add-on), and payment at booking through at least one named provider such as Stripe or PayPal.
8 — In addition: deposits or partial prepayment, a cancellation deadline the system enforces, no-show or late-cancellation fees, a waiting list that fills freed slots, and follow-up or review messages after the appointment.
10 — No-show protection as a measured process: no-show rates reported, card-on-file or pre-authorisation charged by policy, reminder channels per customer (email, SMS, messenger), refunds and vouchers handled in the product, and the cancellation and payment terms shown to the customer configurable per service.
The Practice Owner
Workflows send confirmation and reminder emails and SMS before the event, plus follow-ups, surveys and a message with a reschedule link when someone is marked a no-show; payment can be collected at booking through PayPal or Stripe, no-show history sits on each contact record with attendance analytics, and the vendor publishes its own cancellation and reschedule rates from a million meetings. We found no public information on deposits, a cancellation deadline the system enforces, no-show fees, or a waiting list that refills freed slots. 1 9 14 15
The Salon Owner
Workflows send confirmations, reminders and follow-ups by email and SMS to client or host, triggered before, during, after, on cancellation and on no-show, clients can pay at booking through Stripe or PayPal, and no-shows can be marked, tracked and answered with a reschedule link. I found no public information on deposits or partial prepayment, a system-enforced cancellation deadline, a no-show fee, or a waiting list that refills a freed slot — the protections my colour appointments need. 14 15 8 1
The Sales Team Lead
Workflows cover confirmation and reminder emails plus SMS to host and invitee with configurable triggers including before, at start, at end, on cancellation and on no-show, follow-ups and surveys are supported, Stripe or PayPal payment at booking is named, and no-shows can be marked, tracked on contact records and reported as rates. I found no public information on deposits or partial prepayment, cancellation deadlines the system enforces, no-show or late-cancellation fees, or a waiting list that refills freed slots. 14 8 15 1
The Independent Consultant
Automated workflows send confirmation emails, reminders before the event, follow-ups and surveys by email and SMS to host or invitee, SMS credits are priced (10 free per month on paid plans, a bundle of 1000 SMS credits for €9.99/month net), and payment is taken at booking through Stripe or PayPal — the core of what I need as a one-woman business. Meetings can be marked as no-shows with a follow-up message including a reschedule link, but I found no public information on deposits, an enforced cancellation deadline, no-show fees or a waiting list. 1 8 14 15
The Data Protection Officer
Workflows send confirmations, timed reminders and follow-ups by email or SMS to host or invitee, including a dedicated no-show follow-up with a reschedule link, and the product tracks no-show rates, attendance trends and per-contact no-show history. Payment at booking through PayPal or Stripe is documented and SMS credits are priced. We found no public information on deposits, enforced cancellation deadlines, no-show or late-cancellation fees, or waiting lists. 1 8 14 15
The Skeptic
Workflows send email and SMS reminders, follow-ups and surveys to host or invitee around the event, a no-show can trigger a message with a reschedule link, no-shows are markable with rates and attendance trends and segmentation in the built-in CRM, and payment at booking runs through Stripe or PayPal, with SMS credits priced at 10 free per month on paid plans and a 1000-credit bundle for €9.99 a month net. We found no public information on deposits or partial prepayment, a cancellation deadline the system enforces, no-show or late-cancellation fees, or a waiting list that refills freed slots; note also that unused SMS credits expire at the end of each month. 1 8 14 15
Integrations, API & data export
Show reasoningHide reasoning
How this is scored
What the product connects to and how the data gets out again: video-meeting links (Zoom, Teams, Google Meet), CRM and marketing tools, automation platforms (Zapier, Make), a documented API and webhooks, website and app-store integrations, and an export of bookings and customer records.
0 — No integrations and no export; bookings stay in the product.
3 — A few named integrations or an export of bookings, but no API or webhooks described.
5 — Video-meeting links created automatically for at least one named tool, a connection to an automation platform or a few named CRM or marketing tools, and an export of bookings or customers.
8 — In addition: a documented public API and webhooks, native CRM integrations named (HubSpot, Salesforce or similar), an integrations directory, and a full export of bookings, customers and booking-form answers.
10 — Built to be connected and left: an API covering every object with its documentation and rate limits published, embeddable components or an SDK, a self-hosting or open-source option or a stated migration path, and the complete account data exportable in a documented format.
The Practice Owner
A documented API with bearer authentication and webhooks covering bookings, cancellations, no-shows and routing-form submissions, native HubSpot, Pipedrive and Salesforce connections, Zapier, and automatic video links for Zoom, Google Meet, Microsoft Teams, Webex and Whereby. We found no public information on an export of bookings and customer records, on API rate limits, or on an SDK for embedding. 1 4 16 17
The Salon Owner
Video links are created automatically for Zoom, Google Meet, Teams and Webex, HubSpot, Pipedrive, Salesforce and Zapier connect natively, and a documented webhook API carries events for bookings, cancellations, no-shows and routing submissions. I found no public information on exporting my bookings and client records, or on API rate limits. 16 8 2 17 4
The Sales Team Lead
Video links are created automatically for Zoom, Google Meet, Microsoft Teams and Webex, and the HubSpot integration creates or updates the contact the moment a meeting is scheduled or changed — the booking lands in the CRM before the call starts, exactly what I insist on — alongside Pipedrive, Salesforce, Zapier, a documented versioned API with Bearer authentication, and webhooks including no-show and routing-form events. I found no public information on exporting bookings and customer records out of the product, and rate limits are not stated on the developer pages I read. 2 16 1 17 6
The Independent Consultant
Video links are created automatically for Zoom, Google Meet, Microsoft Teams, Webex and Whereby, Zapier connects automation, HubSpot, Pipedrive and Salesforce integrate natively, and there is a documented developer hub with a public API and webhooks for bookings, cancellations, no-shows and routing submissions. The gap: I found no public information on an export of bookings or customer records. 2 8 16 17
The Data Protection Officer
A public API with Bearer-token authentication and webhooks for scheduling, cancellation, withdrawal, no-show and routing-form events is documented, alongside native CRM connections to HubSpot, Pipedrive and Salesforce, Zapier automation, and automatic video links for Zoom, Google Meet, Teams and Webex. Booking-form answers are stored as HubSpot contact properties, which moves data out, but we found no public information on a self-service export of bookings and customer records. 1 4 16 17
The Skeptic
Automatic video links for Zoom, Google Meet, Teams, Webex and Whereby, Zapier, native HubSpot, Pipedrive and Salesforce, and a developer hub with a Bearer-token API and webhooks whose scopes, test deliveries and error behaviour are spelled out. The part I always look for is absent from the public pages: we found no public information on an export of bookings, customers or form answers, and the terms state the customer is never entitled to a copy of the underlying software. 1 8 16 17
European sovereignty
panel opinion
Show reasoningHide reasoning
How this is scored
Who the contracting entity and the parent company are, where booking and customer data is hosted, and who the subprocessors are: hosting, the SMS gateway, email delivery, payment providers, video tools and analytics. Independently sourced by the sovereignty pipeline; booking data names who sees a doctor, a lawyer or a therapist and when, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, no data processing agreement offered, and neither hosting location nor subprocessors stated.
3 — A privacy policy and a data processing agreement exist, but the vendor and hosting are outside the EU (or hosting is unstated) and subprocessors are not listed.
5 — A data processing agreement and a subprocessor list are published, and either EU hosting or an EU contracting entity is stated, while parts of the chain (SMS, email, analytics, support) run through non-EU providers.
8 — EU contracting entity and EU hosting on named infrastructure, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor including SMS and email, data export and deletion documented, and certifications published with their scope rather than implied.
The Practice Owner
Zeeg GmbH is registered in Berlin, hosting runs with Telekom Deutschland under an Article 28 agreement (the terms describe Germany only while the privacy policy names data centers in Germany and the Netherlands — both in the EU), email and SMS go through Brevo in Berlin, a subprocessor list with locations is published, and a data processing agreement is included — the paper my front desk can show a patient. US providers appear in the chain for support and content delivery, and we found no public information on security certifications such as ISO 27001 or SOC 2. 4 5 6 7
The Salon Owner
The contracting entity is Zeeg GmbH in Berlin with a German register number, hosting runs on Telekom Deutschland's T Cloud, a data processing agreement is included, and the privacy policy names its subprocessors with addresses — Brevo in Berlin for email and SMS, Twilio Ireland and ElevenLabs with EU data residency, alongside US providers such as Sentry and Webflow. The captured pages give different figures for the hosting region (Germany only versus Germany and the Netherlands), and I found no public information on ISO 27001 or SOC 2 certifications. 5 6 4 7
The Sales Team Lead
The imprint names Zeeg GmbH at a Berlin address with a German register number, a data processing agreement is included, and a subprocessor list with locations and Article 28 agreements is published covering Telekom Deutschland hosting, Brevo in Berlin for email and SMS, and Twilio Ireland for calls. The captured pages describe hosting differently — the terms state Germany only while the privacy policy names Telekom data centres in Germany and the Netherlands — and I found no ISO 27001 or SOC 2 certification stated, no documented ownership, and US companies such as ElevenLabs, Sentry and Webflow in the chain under adequacy-decision and standard-contract safeguards. 5 6 7 4
The Independent Consultant
Zeeg GmbH in Berlin is the contracting entity, a data processing agreement is included, and appointments, contacts and form responses sit on German servers at Telekom Deutschland's T Cloud Public — though the captured pages give different figures for the hosting region (Germany only, versus data centres in Germany and the Netherlands). The subprocessor list names locations — Brevo in Berlin for email and SMS, Twilio Ireland, ElevenLabs with EU data residency, Sentry in Germany, Paddle in the UK — with adequacy decisions and standard contractual clauses covering transfers; I found no public information on security certifications or the ownership structure. 4 5 6 7
The Data Protection Officer
The contracting entity is Zeeg GmbH of Berlin with court registry and VAT number, hosting is named on Telekom Deutschland's T Cloud Public infrastructure, and the published privacy policy lists the chain down to the SMS and email gateway — Brevo in Berlin — plus Twilio Ireland and ElevenLabs under EU data residency for the phone agent, Paddle in the UK as merchant of record, Sentry and Webflow, with a processor agreement included, a data protection officer named, and calendar access limited to read and event scopes that check only duration and busy status. The captured pages give different figures for the hosting region — the terms state exclusively Germany, the privacy policy Germany and the Netherlands — and we found no public information on security certifications, on the ownership structure, or on an export of bookings and customer records, though account deletion on request is stated. 4 5 6 7
The Skeptic
Zeeg GmbH of Berlin, registered at Amtsgericht Charlottenburg, hosts on Telekom Deutschland's T Cloud with an included data processing agreement, a data protection officer, and a named subprocessor chain: Brevo in Berlin for email and SMS, Twilio Ireland with ElevenLabs EU data residency for the phone agent, Paddle in the UK as merchant of record, alongside the US corporations Sentry, Webflow, Cloudflare and Intercom, whose data can sit on US servers. The captured pages give different figures for hosting — the terms describe provision exclusively in Germany while the privacy policy names data centres in Germany and the Netherlands. We found no public information on the parent company, security certifications such as ISO 27001 or SOC 2, or a documented data export. 4 5 6 7
Pricing transparency
Show reasoningHide reasoning
How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per user, staff member, location or calendar, what the free plan covers, which features (SMS reminders, payments, round-robin, SSO, branding removal) sit in which tier, the cost of SMS credits and payment fees, setup and minimum term.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free plan is published, but what scales the cost (users, staff, bookings, SMS) and what each tier includes is unclear.
5 — Tiers are public with their prices per user, staff member or location and their main features, while at least one commonly needed piece (SMS credits, payment fees, an enterprise tier) is unpriced or "on request".
8 — Every tier priced publicly with its scaling unit, add-ons and SMS credits priced, monthly and annual prices both shown, and VAT treatment and minimum term stated.
10 — Complete price computability: annual cost derivable for a given team size, location count and SMS volume, with every add-on, setup, support and payment fee and the cancellation and data-return terms published.
The Practice Owner
Tiers are public per user with VAT stated — Starter dauerhaft kostenlos with two booking pages, Professional 10 € /Monat/Nutzer, Business 16 € and Scale 30 €, jeweils jährlich abgerechnet zzgl. MwSt. — SMS is priced (10 free credits a month on paid plans, an extra bundle of 1000 credits for €9.99/month net), monthly billing has no lock-in, and annual terms renew with six weeks' notice. The Enterprise tier is custom on request, and we found no public information on payment processing fees or the exact monthly-billing prices. 4 7 14
The Salon Owner
Every self-serve tier carries a public per-user price — "10 € /Monat/Nutzer", "16 € /Monat/Nutzer", "30 € /Monat/Nutzer", each "jährlich abgerechnet, zzgl. MwSt." — with a permanently free Starter plan, round-robin gated at Business, an SMS bundle of 1000 credits for "€9.99/month (net)", and monthly cancellation or a twelve-month annual term with six weeks' notice. Per-user pricing is exactly what I do not want with eleven chairs, the Enterprise tier is individually quoted, the monthly-billing rates are not in the captured pages, and I found no public information on payment processing fees. 4 14 7 3
The Sales Team Lead
Every paid tier carries a per-user price quoted as annual-billed excluding VAT (10, 16 and 30 euro per user per month) with feature lists, the Starter plan is permanently free, and SMS credits are priced at 9.99 euro per month net for 1000 with 10 free credits monthly on any paid plan, plus auto-renewal and notice periods in the terms. The Enterprise tier is individually quoted, round-robin and the HubSpot connection sit in Business and above, and I found no monthly price figure shown separately from the annual-billed rates and no payment fees for bookings taken through Stripe or PayPal. 4 14 7 12
The Independent Consultant
Every tier is public — Starter free forever with two booking pages and unlimited events, Professional at "10 € /Monat/Nutzer", Business at "16 € /Monat/Nutzer", Scale at "30 € /Monat/Nutzer", each "jährlich abgerechnet, zzgl. MwSt." — with SMS bundles at €9.99/month (net), a 14-day trial without credit card, the 12-month annual term with six weeks' notice and the monthly no-lock-in option all stated. The Enterprise tier is individual ("Individuell Sprich mit uns"), and only the annual per-user prices are shown, so I cannot compute a monthly-billed cost from the captured pages. 4 7 14
The Data Protection Officer
Four tiers are priced per user with VAT treatment stated — Professional at 10 €, Business at 16 €, Scale at 30 €, each "jährlich abgerechnet, zzgl. MwSt." — and tier contents, SMS pricing (1000 credits for €9.99/month net, 10 free monthly on any paid plan), the permanent free tier, the trial without credit card and the term rules including the twelve-month annual term with six weeks' notice are all public. The Enterprise tier is priced "Individuell" only, monthly-billing prices are not published separately beyond an annual saving of "bis zu 25%", and we found no public information on payment-processing fees for client payments. 4 7 12 14
The Skeptic
Tiers are public at 10 €, 16 € and 30 € per user per month billed annually excluding VAT, the free Starter plan is defined as two booking pages with unlimited events, feature placement is stated — round-robin from Business, SSO and SCIM in Scale, the HubSpot integration in Business or Enterprise — and SMS credits are priced at €9.99 a month net for 1000, with 10 free monthly on paid plans. VAT treatment, the twelve-month annual term with six weeks' notice and monthly no-lock-in billing are all stated. Enterprise is priced only on request, and we found no public information on monthly-billed prices, payment-processing fees for Stripe or PayPal collections, or the per-minute price of the separately sold phone assistant — and unused SMS credits expire at the end of each month. 3 4 7 14
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined ⚠ unverified | — | uncited Report an error |
| Hosting options | Not determined ⚠ unverified | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined ⚠ unverified | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about zeeg
Is zeeg European?
Yes. whats-best.ai classifies zeeg as EU-Made.
Where does zeeg store data?
The default storage location for customer data is not stated on the vendor’s pages as of 28 Oct 2026. The vendor’s pages mention Germany as hosting location, per the vendor’s page captured 28 Oct 2026.
Does zeeg have a free plan?
Not stated on the vendor’s pages as of 28 Oct 2026.
What are the best alternatives to zeeg?
As of 3 Nov 2026, the panel rates YouCanBookMe (3.5/5), SimplyBook.me (3.5/5) and Cal.com (3.5/5) highest among the other 18 Appointment Scheduling products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is YouCanBookMe (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: zeeg alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 28 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data processing agreement, Hosting location, Legal entity, Hosting options. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 18 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 hosting facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 4 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (17)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage zeeg.me Checked 28 Oct 2026 Details →
- 2 Product features zeeg.me Checked 28 Oct 2026 Details →
- 3 Product features: round-robin zeeg.me Checked 28 Oct 2026 Details →
- 4 Pricing page zeeg.me Checked 28 Oct 2026 Details →
- 5 Legal notice zeeg.me Checked 28 Oct 2026 Details →
- 6 Privacy policy zeeg.me Checked 28 Oct 2026 Details →
- 7 Terms of service zeeg.me Checked 28 Oct 2026 Details →
- 8 Booking page & client experience — found from sitemap zeeg.me Checked 28 Oct 2026 Details →
- 9 Booking page & client experience — found from sitemap zeeg.me Checked 28 Oct 2026 Details →
- 10 Calendar sync & availability rules — found from sitemap zeeg.me Checked 28 Oct 2026 Details →
- 11 Calendar sync & availability rules — found from sitemap zeeg.me Checked 28 Oct 2026 Details →
- 12 Team, staff & location scheduling — found from sitemap zeeg.me Checked 28 Oct 2026 Details →
- 13 Team, staff & location scheduling — found from sitemap zeeg.me Checked 28 Oct 2026 Details →
- 14 Reminders, payments & no-show protection — found from sitemap zeeg.me Checked 28 Oct 2026 Details →
- 15 Reminders, payments & no-show protection — found from sitemap zeeg.me Checked 28 Oct 2026 Details →
- 16 Integrations, API & data export — found from sitemap developer.zeeg.me Checked 28 Oct 2026 Details →
- 17 Integrations, API & data export — found from sitemap zeeg.me Checked 28 Oct 2026 Details →