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Business Email & Office Suites

Hostpoint E-Mail & Cloud Office

UK / wider Europe Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Hostpoint AG · www.hostpoint.ch

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Hostpoint E-Mail & Cloud Office: AI-assisted analysis on whats-best.ai Hostpoint E-Mail & Cloud Office: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Hostpoint E-Mail & Cloud Office at a glance

Vendor
Hostpoint AG
Headquarters
Not stated on the vendor’s pages as of 5 Nov 2026
Data hosting
Not stated on the vendor’s pages as of 5 Nov 2026
Free plan
Not stated on the vendor’s pages as of 5 Nov 2026
Panel verdict
The AI panel rates Hostpoint E-Mail & Cloud Office 2.5/5, the mean of 6 judges. Hostpoint E-Mail & Cloud Office is a Swiss mail and office bundle, and the bench scores it highest where the pages are most open: pricing transparency sits at 6 with no spread, and calendar and office at 6 to 7. how scores are made
As of
Vendor pages captured 5 Nov 2026; evaluated by the panel 6 Nov 2026. all sources

Hostpoint E-Mail & Cloud Office alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The IT Service Provider

Weighted verdict

Runs a six-person IT service company in Austria that looks after mail for forty client firms, from a two-person architect's office to a hotel group. Spends Mondays on mails that landed in spam and phones that stopped syncing. Wants one partner console for every client, DKIM and DMARC set up without a ticket, migrations it can run itself, support that answers within the hour, and margins it can calculate before it quotes.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The IT Service Provider

Panel median The IT Service Provider This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The IT Service Provider
Mail, domains & deliverability 3 of 5 3 of 5
Calendar, contacts & office apps 3 of 5 3.5 of 5
Security, encryption & compliance archiving 2 of 5 2 of 5
Administration, identity & partner management 2 of 5 2 of 5
Migration, open standards & exit 2 of 5 2 of 5
European sovereignty 2 of 5 2 of 5
Pricing transparency 3 of 5 3 of 5

Mail, domains & deliverability

How this is scored

How well the mailbox itself works: custom domains and their DNS set-up, aliases, catch-all, shared and functional mailboxes, distribution lists, mailbox and attachment size limits, IMAP, POP3, SMTP and Exchange ActiveSync or MAPI for Outlook, web and mobile apps, spam and malware filtering, SPF, DKIM, DMARC and MTA-STS, out-of-office and server-side rules, send limits, and the delivery reputation of the sending infrastructure. A self-hosted groupware is judged on the mail server it ships; a suite whose mail app is only a client for another server scores at the level of that client.

0 — No mailbox at all; a product that only sends transactional mail or only reads another provider's mail without a server of its own or a documented one to pair it with.

3 — Mailboxes on a custom domain with IMAP and SMTP and a webmail; aliases, shared mailboxes, filtering and DKIM or DMARC are basic or not described.

5 — Several custom domains with a documented DNS set-up, aliases and distribution lists, shared or functional mailboxes, IMAP and SMTP plus mobile apps, spam and malware filtering, SPF and DKIM signing, mailbox size per plan stated, server-side rules and out-of-office replies.

8 — Exchange ActiveSync or native Outlook (MAPI) support, DMARC reporting and MTA-STS or DANE, catch-all and plus addressing, delegated access and send-as, quarantine an admin can review, send and attachment limits stated, and the deliverability of the outbound infrastructure documented.

10 — A mail platform a large organisation runs on: every protocol above with feature parity stated per client, inbound and outbound gateways configurable, journaling, DANE and MTA-STS enforced, delivery monitoring and bounce analysis for admins, and mail flow documented end to end.

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The IT Service Provider

Mailboxes on the customer's own domain over IMAP, POP and SMTP, with autoconfig for client set-up, an integrated virus and spam filter plus a spam box, mailing lists, and a recurring out-of-office message. DKIM is the standout for me: automatically activated for domains assigned from May 2024, documented down to selectors, RSA and Ed25519 keys and externally managed domains, alongside SPF, DMARC and sender policies configured in the control panel, with storage tiers of 15/50/100 GB published. We found no public information on Exchange ActiveSync or native Outlook sync for mail, DMARC reports, MTA-STS or catch-all addresses. 1 2 5 6 9

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Calendar, contacts & office apps

How this is scored

What the office plans and writes with: shared and team calendars, free/busy lookup, meeting invitations across providers, room and resource booking, shared address books and a company directory, CalDAV and CardDAV or ActiveSync for phones, Outlook calendar sync, tasks, online office documents with co-editing, file storage that comes with the suite, video meetings and chat inside the bundle, and the desktop and mobile apps.

0 — Mail only, with no calendar or contacts of any kind.

3 — A personal calendar and address book in the webmail; sharing, resources, sync protocols and office apps are basic or not described.

5 — Shared calendars and address books, meeting invitations with free/busy lookup, CalDAV and CardDAV or ActiveSync sync to phones and desktop clients, a company-wide address book, tasks, and either online office documents or a documented integration with an office suite.

8 — Room and resource booking with approval, delegated calendar access, Outlook calendar and contacts sync documented, co-editing of documents and spreadsheets in the browser, file storage with sharing, video meetings in the bundle, and apps for desktop, iOS and Android.

10 — A full office suite that replaces Microsoft 365 for a whole organisation: every function above with Microsoft file formats edited without loss, scheduling across organisations, resource planning, offline editing, an accessible interface stated against a standard, and feature parity across web, desktop and mobile documented.

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The IT Service Provider

The bundle is broad: shared calendars with three permission levels and link sharing, free-time display, invitations and recurring appointments, CalDAV and CardDAV with documented server addresses, tasks, real-time co-editing of MS-Office-compatible documents with version history, Drive clients for Windows, macOS, iOS and Android, and Hostpoint Meet for video. Outlook calendar and contact sync needs the third-party CalDav Synchronizer plugin, and the help centre itself reports the contact sync is not always error-free and does not work on Windows 11 — a daily headache for my Outlook-heavy clients. We found no public information on room or resource booking with approval. 1 3 7 8

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Security, encryption & compliance archiving

How this is scored

How mail and documents are protected and kept: TLS enforced in transit, encryption at rest, end-to-end encryption or S/MIME and PGP, who at the provider can read a mailbox, two-factor authentication and passkeys, phishing, malware and account-takeover protection, audit-proof archiving that meets GoBD, retention policies and legal hold, eDiscovery, backups and restore of deleted mail, a transparency report on authority requests, and certifications (ISO 27001, BSI C5, SOC 2) with their scope.

0 — No security information of any kind; no encryption, two-factor sign-in or archiving stated.

3 — Encrypted connections and a password login; encryption at rest, two-factor sign-in, archiving and certifications are basic or not described.

5 — TLS in transit and encryption at rest stated, two-factor authentication, spam, phishing and malware protection, restore of deleted mail for a stated period, archiving offered (built in or as an add-on), and a certification such as ISO 27001 stated for the data centres or the service.

8 — End-to-end encryption, S/MIME or PGP supported, GoBD-compliant archiving documented, retention policies and legal hold, enforced two-factor or passkeys for all users, a transparency report on authority requests, and certifications such as ISO 27001 or BSI C5 published with their scope and auditor.

10 — Security that holds up in an audit of a regulated organisation: zero-access or customer-held keys where the provider cannot read mail, eDiscovery, tamper-proof archive with documented verification, every certification published with its report or attestation available, independent security audits or open-source code reviewed, and incident disclosure documented.

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The IT Service Provider

Documented are TLS transport encryption to external mail servers, virus and spam filtering, two-factor sign-in, hourly backups retained up to 180 days, DDoS protection, a bug bounty, and S/MIME or OpenPGP described as customer-side standards rather than built in. We found no public information on encryption at rest, GoBD-compliant archiving, retention policies or legal hold, a transparency report on authority requests, or certifications such as ISO 27001 with their scope — the first things my audit-bound clients ask for. 1 3 9 10

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Administration, identity & partner management

How this is scored

How an IT team or an IT service provider runs it: an admin console for users, groups, mailboxes and domains, admin roles, single sign-on (SAML or OpenID Connect), sync with Active Directory, Entra ID or LDAP, SCIM provisioning, mobile device policies and remote wipe, audit logs of admin and user actions, usage reports, a documented API for provisioning, multi-tenant or reseller accounts for partners managing several customers, and the support channels and response times per plan.

0 — No administration; one login per mailbox and nothing managed centrally.

3 — A web console to add mailboxes and aliases; roles, single sign-on, directory sync and audit logs are basic or not described.

5 — An admin console for users, groups, mailboxes and domains, admin roles, two-factor sign-in enforceable by the admin, password policies, a documented API or command line for provisioning, an activity or audit log, and business support by phone or ticket stated per plan.

8 — Single sign-on (SAML or OpenID Connect), Active Directory, Entra ID or LDAP sync, SCIM provisioning, mobile device policies with remote wipe, audit logs exportable, delegated administration, partner or reseller accounts that manage several customer organisations, and support response times stated.

10 — Administration that scales across many organisations: every setting reachable by API with parity stated, granular role scopes, policies by group, logs streamed to a SIEM, white-label partner offerings with separate billing, and an SLA with service credits published.

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The IT Service Provider

Mailboxes, spam settings, sender policies and DKIM are all managed in the Hostpoint Control Panel, and I can hold a power of attorney over a client's Cloud Office group — or over the webhosting with every linked group — which is a workable provider workflow. Support is free 365 days a year, phone seven days a week with a stated wait under one minute, plus webchat, WhatsApp and round-the-clock email, delivered exclusively from Switzerland. We found no public information on single sign-on, directory sync, SCIM provisioning, a provisioning API, audit logs, mobile device policies, or reseller accounts managing several customer organisations. 1 4 10 11

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Migration, open standards & exit

How this is scored

How the organisation gets in and out: migration from Exchange, Microsoft 365, Google Workspace or another IMAP provider with a documented tool or service, mail, calendars and contacts carried over, coexistence during a move, standard protocols (IMAP, CalDAV, CardDAV, JMAP, open document formats) rather than proprietary ones, export of a mailbox and of the whole organisation in standard formats (mbox, EML, PST, ICS, vCard), open-source code or a self-hosted edition, what happens to data when the contract ends, and how domains and DNS are handed back.

0 — No way to bring mail in or take it out; a proprietary store with no IMAP access or export.

3 — IMAP access to mail; a migration path, calendar and contacts export and the end-of-contract handling are basic or not described.

5 — A documented migration from Exchange, Microsoft 365 or Google (a tool, an import or a service), mail, calendars and contacts imported, IMAP, CalDAV and CardDAV or ActiveSync access, export of mail, calendars and contacts in standard formats, and the deletion of data after the contract ends stated.

8 — A migration service or tool that moves whole organisations with calendars and permissions, coexistence with free/busy during the move, open document formats supported natively, export of the whole organisation by the admin, an open-source code base or a self-hosted edition, and a data return period after cancellation stated.

10 — An exit that costs nothing but time: every record exportable in open formats with the method documented, a self-hosted open-source edition with feature parity stated, migration in and out documented with the same tools, and a contractual data return and deletion with confirmation.

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The IT Service Provider

The free Audriga migration moves mail from Gmail, GMX, Bluewin, Yahoo and other providers, started from the control panel with a size estimate, scheduling, mail access during the move and a delta run for late arrivals — a move I can run myself without a ticket. It covers mail only, and we found no public information on migrating calendars and contacts, on export in standard formats or of a whole organisation, or on what happens to the data when the contract ends, although open access via IMAP, POP, SMTP, CalDAV and CardDAV is documented. 1 7 12 13

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where mailboxes, calendars, contacts, documents and backups are stored and processed, who at the provider or its subprocessors can access them, and who the subprocessors are (data centres, spam filtering, support, payment, AI features). Independently sourced by the sovereignty pipeline. An EU data region offered by a non-EU parent is part of the chain, not the whole of it. A self-hosted or open-source edition the customer runs on its own European servers counts as the customer's chain, whatever the vendor's seat.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.

5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (spam filtering, support, backups, AI features) run through non-EU providers or a non-EU parent without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, BSI C5) stated — or a self-hosted edition documented that keeps every mailbox on the customer's own servers.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, or a self-hosted open-source edition with no call home, data export and deletion documented, and certifications published with their scope rather than implied.

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The IT Service Provider

Hostpoint AG is clearly identified — seat in Rapperswil-Jona, commercial register entry and UID number — hosting over 700,000 mailboxes in its own secure Swiss data centre running on renewable energy, with support exclusively from Switzerland, which for me as an Austrian provider is a transparent European chain. We found no public information on a published data processing agreement, a subprocessor list with their locations, or security certifications; Open-Xchange powers the Drive and Audriga the migration, but they appear in product pages rather than as a documented chain. 1 3 4

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual cost from public pages alone: price per user or mailbox per tier, storage per user, what shared mailboxes, aliases and extra domains cost, which features (archiving, office apps, SSO, advanced security, more storage) cost extra, the first-year discount and the regular price after it, minimum users and term, monthly versus annual billing, and VAT.

0 — No public prices at all; every customer is a sales call.

3 — A starting price per user exists, but how cost scales with storage, users, add-ons or after the first year is unclear.

5 — Tiers are public with their price per user and main inclusions, but at least one commonly needed piece (archiving, extra storage, shared mailboxes, SSO, the price after the introductory period) is unpriced or "on request".

8 — Every tier priced publicly per user with storage, add-ons priced, the regular price after any introductory discount stated, minimum users and term stated, monthly and annual billing compared, and VAT treatment stated.

10 — Complete price computability: annual cost derivable for a given number of users, storage and add-ons, with every support, migration and archive fee and the cancellation and data-return terms published.

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The IT Service Provider

All three tiers are public with introductory and continuing prices — Cloud Office Basic CHF 2.00 a month in the first year and CHF 3.00 after, Plus CHF 3.00 then CHF 5.00, Business CHF 3.50 then CHF 7.00 — plus storage tiers of 15/50/100 GB for mail and 15/50/250 GB for Drive, and every price includes VAT. We found no public information on what aliases, shared mailboxes or additional domains cost, on add-on prices, minimum users or contract term, or on monthly versus annual billing, so I cannot yet compute a full annual cost before quoting a client. 1 4

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined ⚠ unverified — uncited Report an error
Hosting options Not determined — uncited Report an error
Open source Not determined — uncited Report an error
Data processing agreement Not determined — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about Hostpoint E-Mail & Cloud Office

Is Hostpoint E-Mail & Cloud Office European?

Yes, though not from the EU. whats-best.ai classifies Hostpoint E-Mail & Cloud Office as UK / wider Europe.

Where does Hostpoint E-Mail & Cloud Office store data?

Not stated on the vendor’s pages as of 5 Nov 2026.

Does Hostpoint E-Mail & Cloud Office have a free plan?

Not stated on the vendor’s pages as of 5 Nov 2026.

What are the best alternatives to Hostpoint E-Mail & Cloud Office?

As of 6 Nov 2026, the panel rates grommunio (3.5/5), Infomaniak kSuite (3.5/5) and Nextcloud Hub (Groupware & Office) (3.5/5) highest among the other 14 Business Email & Office Suites products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is grommunio (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Hostpoint E-Mail & Cloud Office alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about Hostpoint E-Mail & Cloud Office? Tell us Report an error on this page

Sources (13)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage (email and cloud office, with pricing) www.hostpoint.ch Checked 5 Nov 2026 Details →
  2. 2 Documentation (help centre) support.hostpoint.ch Checked 5 Nov 2026 Details →
  3. 3 About page (company and data centre) www.hostpoint.ch Checked 5 Nov 2026 Details →
  4. 4 Legal notice, terms and privacy policy www.hostpoint.ch Checked 5 Nov 2026 Details →
  5. 5 Mail, domains & deliverability — found from sitemap support.hostpoint.ch Checked 5 Nov 2026 Details →
  6. 6 Mail, domains & deliverability — found from sitemap support.hostpoint.ch Checked 5 Nov 2026 Details →
  7. 7 Calendar, contacts & office apps — found from sitemap support.hostpoint.ch Checked 5 Nov 2026 Details →
  8. 8 Calendar, contacts & office apps — found from sitemap support.hostpoint.ch Checked 5 Nov 2026 Details →
  9. 9 Security, encryption & compliance archiving — found from sitemap support.hostpoint.ch Checked 5 Nov 2026 Details →
  10. 10 Administration, identity & partner management — found from sitemap support.hostpoint.ch Checked 5 Nov 2026 Details →
  11. 11 Administration, identity & partner management — found from sitemap support.hostpoint.ch Checked 5 Nov 2026 Details →
  12. 12 Migration, open standards & exit — found from sitemap support.hostpoint.ch Checked 5 Nov 2026 Details →
  13. 13 Migration, open standards & exit — found from sitemap support.hostpoint.ch Checked 5 Nov 2026 Details →