Experiment types & delivery
How this is scored
What can be tested and where: client-side changes through an editor, server-side and feature experiments through SDKs, multivariate and multi-page tests, and personalisation — judged on what the documentation shows rather than on the feature grid.
0 — Not an experimentation tool; the product cannot split traffic or serve variants (analytics, heatmaps or session recording only).
3 — Client-side A/B tests built in a visual editor, with a traffic split and targeting by URL or device.
5 — A/B, split-URL and multivariate tests through a visual or code editor, audience targeting on behaviour and attributes, and either rule-based personalisation or server-side experiments through a documented SDK.
8 — Client-side and server-side experiments through documented SDKs for common languages, multi-page tests, feature-flag experiments sharing one audience and metric model with web tests, mutually exclusive experiment groups, holdouts, and personalisation that can itself be tested against a control.
10 — One experimentation programme across every surface: web, app, server and edge from the same platform, experiment interactions managed, a documented experiment lifecycle from hypothesis to archived result, and a library of past results a team can search.
The Data Protection Officer
The vendor states in writing that CUX is not a tool for creating A/B tests and that test setup and traffic distribution must be done in a platform of the customer's choice, with CUX's role confined to analysing variants through goals, waterfalls and heatmaps. By its own documentation the product cannot split traffic or serve variants, so this sits at the base of the scale. 3 4 10