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ForceManager

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by ForceManager, S.L. · www.forcemanager.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Knows a CRM is a database of other people's personal data before it is a sales tool. Optimizes for GDPR posture: EU hosting, DPA, subprocessor hygiene, consent fields, retention and deletion that actually delete. Rejects US-default hosting and enrichment features that scrape contacts from the open web.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Contact & data model

How this is scored

Depth and hygiene of the core records — contacts, companies, deals, custom fields, deduplication.

0 — A flat address book; no relations between people, companies and deals.

3 — The standard three objects exist but customization is cosmetic: few field types, no required fields, duplicates accumulate unchecked.

5 — Custom fields across objects, basic dedupe on create, activity history on the record; complex models still need workarounds.

8 — Rich field types with validation, merge and dedupe tooling, relationships beyond the standard model, permissioned field access.

10 — A genuinely modelable system: custom objects or equivalent, bulk hygiene tooling, field-level history — the data model bends to the business, not the reverse.

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The Data Protection Officer

The captured page shows customers, leads and opportunities with automatic logging of calls, geolocalized visits, video calls and emails, which is genuine activity history on the record. We found no public information on field types, required fields, deduplication or merge tooling — and none on consent or lawful-basis fields, which as data protection officer I weigh heavily — so the standard three objects are all the evidence gives. 1

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Pipeline & forecasting

How this is scored

Whether the pipeline enforces a process and produces reporting a finance department accepts.

0 — A kanban of deals with amounts; nothing is enforced, nothing rolls up.

3 — Multiple pipelines and stage probabilities exist, but no required fields per stage and only canned reports.

5 — Stage requirements, win/loss capture and standard forecast views; custom reporting is limited or an add-on.

8 — Enforceable process (required fields, stage gates, routing), custom report builder, forecast by team and period with quota tracking.

10 — Forecasting a CFO signs: weighted and commit-based views, historical snapshots, attainment tracking, and reporting composable enough to answer questions the vendor never anticipated.

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The Data Protection Officer

Pipeline visualization, real-time activity tracking, customized reports and widgets, and per-team and per-rep targets are shown, with AI-assisted deal analysis on top. We found no public information on required fields per stage, stage gates, forecast views or win/loss capture, so nothing evidences a process the pipeline actually enforces or reporting a finance department would accept. 1

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Automation & workflows

How this is scored

Triggers, sequences and routing that remove manual work without a consultant.

0 — No automation beyond email templates.

3 — Simple if-this-then-that on records; no multi-step sequences, no branching.

5 — Multi-step workflows with delays and branching, email sequences, basic lead routing — capped by tier or count.

8 — Full workflow builder across objects with webhooks as steps, round-robin routing, sequence analytics.

10 — Automation as infrastructure: versioned workflows, error handling, per-step logs, and limits generous enough that the feature is not its own upsell.

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The Data Protection Officer

The only automation evidenced is automatic capture — calls, geolocalized visits and video calls logged without manual entry. We found no public information on triggers, multi-step sequences, branching or routing, so the removal of manual work stops at logging. 1

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Integrations & API

How this is scored

Two-way email/calendar sync, native connections, and an API that treats external systems as first-class.

0 — No API, no sync; data enters by CSV and leaves never.

3 — One-way email logging (BCC), a handful of Zapier triggers, a read-mostly API.

5 — Two-way email and calendar sync for the major providers, a documented REST API with sane limits, a modest native directory.

8 — Deep native integrations for the revenue stack, webhooks, OAuth apps, API parity with the UI for core objects.

10 — An ecosystem: public API covering everything the UI does, event streams, a marketplace, and sync so reliable the CRM can be the system of record without being the only system.

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The Data Protection Officer

Calendar and email sync with Outlook and Exchange, single sign-on with Microsoft accounts, and the CRM embedded inside Teams with automatic call logging are shown, alongside an integrations directory and a developers-resources link. We found no public information on API scope, rate limits or webhooks, so this remains a Microsoft-first picture with the API promise undetailed. 1

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European sovereignty

How this is scored

Where other people's personal data actually lives and under whose law — entity, hosting, subprocessors, DPA.

0 — US entity, US-default hosting, no public DPA or subprocessor list.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad and undocumented.

5 — EU hosting selectable at signup, published DPA and subprocessor list; core processing still touches US entities.

8 — EU entity or EU-default hosting with published subprocessors, consent-friendly fields, retention and deletion controls; residual US exposure named and narrow.

10 — European entity, EU-only processing including subprocessors, deletion that provably deletes — sovereignty a DPO can sign off without a caveat file.

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The Data Protection Officer

The only signal is a list of Microsoft, Google and ISO27001 certifications presented as security benchmarks — a security program, not a jurisdiction. The vendor's registered name is a Spanish limited company, yet we found no public information on hosting region, a data processing agreement, subprocessors, retention or deletion, and the announced transition to the Sage Sales Management brand leaves the group-processing picture no clearer; no sovereignty attributes are on record, and no contact-enrichment features are evidenced either. 1

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Import, export & exit

How this is scored

Getting in with history intact, and out with everything — the anti-lock-in criterion.

0 — Import is a support ticket; export is contacts-only CSV missing notes, activities and files.

3 — Self-serve CSV import with mapping; export covers main objects but drops activity history, attachments or relations.

5 — Guided migration from major competitors, full-object CSV export, API access sufficient to rebuild the database elsewhere with effort.

8 — Complete export (all objects, history, files) self-serve in open formats, import with dedupe and dry-run, no API metering that prices exit out of reach.

10 — Exit as a feature: documented full-fidelity export, migration tooling both directions, and contractual data-return terms — leaving is a weekend, which is exactly why you can stay.

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The Data Protection Officer

A developers-resources support link and a free trial are all that touch this area. We found no public information on import tooling, export coverage of notes, activities or files, or any documented full-fidelity exit path — for a database built on other people's personal data, that silence is itself the finding. 1

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real invoice — per seat, per month, at renewal — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most buyers need are unpriced, or per-seat maths is obscured by bundles, minimums or mandatory onboarding fees.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability hides in an unpriced tier or usage-metered add-on.

8 — Every tier priced publicly including annual/monthly split; limits, seat minimums and overage rules stated; only genuine enterprise contracts are custom.

10 — Complete price computability: every tier, add-on, usage meter and renewal rule public, with a calculator or table that makes the invoice at 3 and 30 seats a two-minute exercise.

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The Data Protection Officer

The captured pages offer a free trial and nothing else in money terms. We found no public information on tiers, per-seat prices, billing periods or VAT treatment, so a buyer cannot compute any real invoice from public pages. 1

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Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (7)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.forcemanager.com Checked 29 Sep 2026 Details →
  2. 2 Contact & data model — found from sitemap www.forcemanager.com Checked 1 Oct 2026 Details →
  3. 3 Contact & data model — found from sitemap www.forcemanager.com Checked 1 Oct 2026 Details →
  4. 4 Pipeline & forecasting — found from sitemap www.forcemanager.com Checked 1 Oct 2026 Details →
  5. 5 Pipeline & forecasting — found from sitemap www.forcemanager.com Checked 1 Oct 2026 Details →
  6. 6 Integrations & API — found from sitemap www.forcemanager.com Checked 1 Oct 2026 Details →
  7. 7 Integrations & API — found from sitemap www.forcemanager.com Checked 1 Oct 2026 Details →