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Sellsy

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Sellsy SAS · go.sellsy.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Migrator

Weighted verdict

Has moved a company off a CRM twice and remembers every scar. Optimizes for clean import with dedupe, full export of every object including notes and activity history, and contract terms that permit leaving. Rejects export behind support tickets and per-record API metering that makes exit a project.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Migrator

Contact & data model

How this is scored

Depth and hygiene of the core records — contacts, companies, deals, custom fields, deduplication.

0 — A flat address book; no relations between people, companies and deals.

3 — The standard three objects exist but customization is cosmetic: few field types, no required fields, duplicates accumulate unchecked.

5 — Custom fields across objects, basic dedupe on create, activity history on the record; complex models still need workarounds.

8 — Rich field types with validation, merge and dedupe tooling, relationships beyond the standard model, permissioned field access.

10 — A genuinely modelable system: custom objects or equivalent, bulk hygiene tooling, field-level history — the data model bends to the business, not the reverse.

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The Migrator

The evidence never describes the data model at all — no contacts/companies/deals structure, no field types, no dedupe, no merge, nothing. I'll grant a point or two past zero only because a CRM running 48,000 users with quote-to-invoice flows must have records and relations between them, but hygiene and customization are pure blank spots, and blanks are how duplicates eat you alive during a move-in. 1

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Pipeline & forecasting

How this is scored

Whether the pipeline enforces a process and produces reporting a finance department accepts.

0 — A kanban of deals with amounts; nothing is enforced, nothing rolls up.

3 — Multiple pipelines and stage probabilities exist, but no required fields per stage and only canned reports.

5 — Stage requirements, win/loss capture and standard forecast views; custom reporting is limited or an add-on.

8 — Enforceable process (required fields, stage gates, routing), custom report builder, forecast by team and period with quota tracking.

10 — Forecasting a CFO signs: weighted and commit-based views, historical snapshots, attainment tracking, and reporting composable enough to answer questions the vendor never anticipated.

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The Migrator

'Budget forecast' exists as a claimed capability and that is the entire pipeline story: no pipelines, no stage gates, no required fields, no forecasting detail a finance team could sign. Silence on win/loss capture and reporting means I have to assume the low end. 1

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Automation & workflows

How this is scored

Triggers, sequences and routing that remove manual work without a consultant.

0 — No automation beyond email templates.

3 — Simple if-this-then-that on records; no multi-step sequences, no branching.

5 — Multi-step workflows with delays and branching, email sequences, basic lead routing — capped by tier or count.

8 — Full workflow builder across objects with webhooks as steps, round-robin routing, sequence analytics.

10 — Automation as infrastructure: versioned workflows, error handling, per-step logs, and limits generous enough that the feature is not its own upsell.

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The Migrator

'Marketing automation' is a single unchecked-marketing bullet with zero evidence of triggers, branching, sequences or limits — that is a claim, not a capability record. It sits at the bare-minimum anchor; anything about workflow depth, caps or error handling is undocumented. 1

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Integrations & API

How this is scored

Two-way email/calendar sync, native connections, and an API that treats external systems as first-class.

0 — No API, no sync; data enters by CSV and leaves never.

3 — One-way email logging (BCC), a handful of Zapier triggers, a read-mostly API.

5 — Two-way email and calendar sync for the major providers, a documented REST API with sane limits, a modest native directory.

8 — Deep native integrations for the revenue stack, webhooks, OAuth apps, API parity with the UI for core objects.

10 — An ecosystem: public API covering everything the UI does, event streams, a marketplace, and sync so reliable the CRM can be the system of record without being the only system.

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The Migrator

A 'marketplace of integrations' is claimed, which implies a modest native directory, but there is no API documentation, no email/calendar sync, no webhooks, no OAuth apps on record. For someone who needs API parity to pull their own data, an unspecified marketplace with no API evidence is barely past nothing. 1

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European sovereignty

How this is scored

Where other people's personal data actually lives and under whose law — entity, hosting, subprocessors, DPA.

0 — US entity, US-default hosting, no public DPA or subprocessor list.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad and undocumented.

5 — EU hosting selectable at signup, published DPA and subprocessor list; core processing still touches US entities.

8 — EU entity or EU-default hosting with published subprocessors, consent-friendly fields, retention and deletion controls; residual US exposure named and narrow.

10 — European entity, EU-only processing including subprocessors, deletion that provably deletes — sovereignty a DPO can sign off without a caveat file.

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The Migrator

Sellsy SAS in La Rochelle is a genuine French entity, which is worth something — but the evidence itself says 'no sovereignty attributes on record': no published DPA, no subprocessor list, no hosting details anywhere in the registry. An EU entity with undocumented subprocessors is exactly the setup where a US cloud processor sneaks in and a DPO files an exception. 1

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Import, export & exit

How this is scored

Getting in with history intact, and out with everything — the anti-lock-in criterion.

0 — Import is a support ticket; export is contacts-only CSV missing notes, activities and files.

3 — Self-serve CSV import with mapping; export covers main objects but drops activity history, attachments or relations.

5 — Guided migration from major competitors, full-object CSV export, API access sufficient to rebuild the database elsewhere with effort.

8 — Complete export (all objects, history, files) self-serve in open formats, import with dedupe and dry-run, no API metering that prices exit out of reach.

10 — Exit as a feature: documented full-fidelity export, migration tooling both directions, and contractual data-return terms — leaving is a weekend, which is exactly why you can stay.

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The Migrator

This is the criterion I live for and the evidence is completely silent: no import tooling, no export format, no migration path, no API rate limits, no contractual data-return terms — nothing. Worse, Elite advertises 'unlimited customer document storage', so documents pile up with no evidenced way out; undocumented exit is how a migration becomes a quarter-long project. 1 2

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Pricing transparency

How this is scored

Whether a buyer can compute the real invoice — per seat, per month, at renewal — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most buyers need are unpriced, or per-seat maths is obscured by bundles, minimums or mandatory onboarding fees.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability hides in an unpriced tier or usage-metered add-on.

8 — Every tier priced publicly including annual/monthly split; limits, seat minimums and overage rules stated; only genuine enterprise contracts are custom.

10 — Complete price computability: every tier, add-on, usage meter and renewal rule public, with a calculator or table that makes the invoice at 3 and 30 seats a two-minute exercise.

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The Migrator

Credit where due: all three tiers carry real numbers with monthly/annual split, excl-tax VAT treatment, a stated 2-user minimum and the 12-month commitment spelled out. It falls short of full computability because only Elite's 'unlimited' storage is quantified — the caps on Standard and Evolution, and any metered boundaries, are unstated, and there is no rolling monthly option at all. 2

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (14)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage go.sellsy.com Checked 16 Sep 2026 Details →
  2. 2 Vendor pricing page go.sellsy.com Checked 16 Sep 2026 Details →
  3. 3 Legal notice go.sellsy.com Checked 21 Sep 2026 Details →
  4. 4 Privacy policy go.sellsy.com Checked 30 Sep 2026 Details →
  5. 5 Contact & data model — found from sitemap go.sellsy.com Checked 1 Oct 2026 Details →
  6. 6 Contact & data model — found from sitemap go.sellsy.com Checked 1 Oct 2026 Details →
  7. 7 Pipeline & forecasting — found from sitemap go.sellsy.com Checked 1 Oct 2026 Details →
  8. 8 Pipeline & forecasting — found from sitemap go.sellsy.com Checked 1 Oct 2026 Details →
  9. 9 Automation & workflows — found from sitemap go.sellsy.com Checked 1 Oct 2026 Details →
  10. 10 Automation & workflows — found from sitemap go.sellsy.com Checked 1 Oct 2026 Details →
  11. 11 Integrations & API — found from sitemap go.sellsy.com Checked 1 Oct 2026 Details →
  12. 12 Integrations & API — found from sitemap go.sellsy.com Checked 1 Oct 2026 Details →
  13. 13 Import, export & exit — found from sitemap go.sellsy.com Checked 1 Oct 2026 Details →
  14. 14 Import, export & exit — found from sitemap go.sellsy.com Checked 1 Oct 2026 Details →