eIDAS levels & trust services
How this is scored
Which signature levels the platform offers — simple, advanced, qualified, and qualified seals — through which qualified trust service provider on the EU Trust List, for which countries and legal regimes (eIDAS, ZertES), and on which plans.
0 — No signature level named; the platform calls its signature "legally binding" without saying which kind it is.
3 — Simple signatures by default with "advanced" or "qualified" mentioned as available, but no trust service provider named and no statement on which plan or country offers which level.
5 — SES, AdES and QES offered and labelled in the product, the qualified trust service provider named, and which documents need which level explained for at least Germany or the EU.
8 — Every level documented with the plans and countries it is available in, the QTSP's entry on the EU Trust List linked, QES under eIDAS (and ZertES where relevant) stated, qualified electronic seals for company documents, and the signature level printed in the signed document and audit trail.
10 — Levels are an explicit product decision: the provider is or contracts a named QTSP with its conformity assessment published, level selection per document type or template, remote QES without a separate account, EUDI wallet support stated with a date, and the legal effect per level documented for the main EU markets.
The Skeptic
All three levels are labelled with their own names (EES, FES, QES), the qualified trust services come from centers the vendor does not operate itself — A-Trust, D-Trust and Swisscom — QES is stated under both eIDAS and ZertES, qualified seals exist via eStamp, and the audit trail records signature quality. What holds this back: we found no public information linking the trust centers to their EU Trust List entries, no guidance on which document type demands which level, and no country-by-level statement — the plan pages simply show QES appearing from the Business tier upward. 2 7 9 11